Professional communication

专业沟通
  • 文章类型: Journal Article
    背景:在这个播客中,我们介绍了国际糖尿病足工作组(IWGDF)2019年指南2023年计划更新的结果,该指南涉及在常规临床实践中使用系统对糖尿病患者足部溃疡进行分类.
    方法:这些指南基于对现有文献的系统回顾,这些文献确定了149篇文章中涉及的28种分类,随后,使用建议分级的专家意见,评估,发展,和评价(等级)方法。我们首先独立评估每个系统的价值,在第二阶段,选择最好的一种或两种用于每种临床方案。
    结果:我们建议(1)医疗保健专业人员之间的沟通使用本网站,缺血,神经病,细菌感染,区域,深度(SINBAD)分类(第一选项)或考虑使用伤口,缺血,足部感染(WIfI)系统(备选方案,当可用所需的设备和专业知识水平并且认为可行时),并且在每种情况下,应描述构成系统的各个变量而不是总分;(2)用于预测特定个体的溃疡结果:不建议使用现有系统;(3)用于表征患有感染溃疡的人:使用IDSA(美国感染疾病协会)/IWGDF(第一选项)分类或考虑使用WfI选项当具备所需的设备和专业知识水平并且认为可行时);(4)对患有外周动脉疾病的人进行表征:考虑使用WIfI系统作为对治愈可能性和截肢风险进行分层的方法;(5)对人群的结局进行审核:使用SINBAD评分。
    结论:尽管没有适合所有目的的分类,至关重要的是,医疗保健专业人员应使用经过验证的分类系统来规范他们对糖尿病相关足部溃疡的表征方式,并指导他们的决策过程。
    BACKGROUND: In this podcast, we present the result of the 2023 scheduled update of the 2019 guidelines of the International Working Group of the Diabetic Foot (IWGDF) addressing the use of systems to classify foot ulcers in people with diabetes in routine clinical practice.
    METHODS: These guidelines were based on a systematic review of the available literature that identified 28 classifications addressed in 149 articles and, subsequently, expert opinion using the Grading of Recommendations, Assessment, Development, and Evaluations (GRADE) methodology. We first assessed the value of each system independently and, in the second stage, chose the best one or two to be used in each clinical scenario.
    RESULTS: We recommend (1) for communication among healthcare professionals to use the Site, Ischaemia, Neuropathy, Bacterial infection, Area, Depth (SINBAD) classification (first option) or consider using Wound, Ischaemia, foot Infection (WIfI) system (alternative option, when the required equipment and level of expertise are available and it is considered feasible) and in each case the individual variables that compose the systems should be described rather than a total score; (2) for predicting the outcome of an ulcer in a specific individual: no existing system could be recommended; (3) for characterising a person with an infected ulcer: the use of the IDSA (Infection Diseases Society of America)/IWGDF (first option) classification or consider using the WIfI system (alternative option, when the required equipment and level of expertise are available and it is considered as feasible); (4) for characterising a person with peripheral artery disease: consider using the WIfI system as a means to stratify healing likelihood and amputation risk; (5) for the audit of outcome(s) of populations: the use of the SINBAD score.
    CONCLUSIONS: Although there is no classification that fits all purposes, it is crucial that healthcare professionals standardize the way they characterise diabetes-related foot ulcers and guide their decision-making process by using validated classification systems.
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  • 文章类型: Systematic Review
    目的:探讨影响记忆障碍患者护理人员与非正式护理人员之间互动质量的因素。
    方法:定性实证研究的系统回顾和转移。
    方法:文献检索针对进行性记忆障碍患者的护理人员与非正式护理人员之间的专业护理互动研究。PubMed中的搜索,CINAHL,PsycINFO和Scopus涵盖了从最早的日期到2020年12月的记录。使用定性定量方法对数据进行汇总。使用系统评价和荟萃分析(PRISMA)清单的首选报告项目来验证报告过程。
    结果:包括10篇文章。如33项声明所述,影响交互质量的因素与(1)期望,(2)记忆障碍,(3)互动策略,(4)互动的时间和地点;(5)组织方面。建议满足非正式护理人员的个人互动需求。研究结果为提高护理人员与非正式护理人员的互动质量提供指导。
    OBJECTIVE: To explore the factors that affect the quality of interactions between nursing personnel and the informal caregivers of people with memory disorders.
    METHODS: Systematic review and metasummary of qualitative empirical research.
    METHODS: The literature search targeted studies concerning the professional care interactions between nursing personnel and the informal caregivers of people with progressive memory disorders. The search in PubMed, CINAHL, PsycINFO and Scopus covered records from the earliest possible date up to December 2020. The data were summarised using a qualitative metasummary method. Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) checklist was used to validate the reporting process.
    RESULTS: Ten articles were included. As presented in 33 statements, the factors affecting the quality of interactions were related to (1) expectations, (2) memory disorders, (3) interaction strategies, (4) time and place of interactions and (5) organisational aspects. Meeting the individual interactional needs of informal caregivers is recommended. The results provide guidance for improving the quality of interactions between nursing personnel and informal caregivers.
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  • 文章类型: Systematic Review
    背景:本出版物代表了糖尿病足国际工作组(IWGDF)2019年指南的计划更新,该指南涉及在常规临床实践中使用系统对糖尿病患者的足部溃疡进行分类。该指南基于对现有文献的系统回顾,这些文献确定了149篇文章中涉及的28种分类,随后,使用等级方法的专家意见。
    方法:首先,我们已经开发了一个分类系统列表,被认为是潜在的足够用于临床设置,通过诊断测试的判断摘要,专注于可用性,每个系统预测溃疡相关并发症的准确性和可靠性以及资源的使用。第二,我们已经确定,在集体辩论和共识之后,其中哪些应该用于特定的临床场景。在这个过程之后,对于患有糖尿病和足部溃疡的人,我们建议:(a)医疗保健专业人员之间的沟通:使用SINBAD(网站,缺血,细菌感染,面积和深度)系统(第一选项)或考虑使用WIfI(伤口,缺血,足部感染)系统(备选方案,当可用所需的设备和专业知识水平并且认为可行时),并且在每种情况下,应描述构成系统的各个变量,而不是总分;(b)预测特定个体的溃疡结果:不建议使用现有系统;(c)表征患有感染溃疡的人:使用IDSA/IWGDF分类(第一选择)或考虑使用WIfI系统(替代选项,在具备所需设备和专业知识水平且认为可行的情况下);(d)对患有外周动脉疾病的人进行定性:考虑使用WIfI系统作为对治愈可能性和截肢风险进行分层的手段;(e)对人群的结局进行审核:使用SINBAD评分。
    结论:对于使用等级提出的所有建议,判断了证据的确定性,充其量,作为低。然而,基于当前数据的合理应用,这种方法允许提出建议,这可能具有临床效用。
    BACKGROUND: This publication represents a scheduled update of the 2019 guidelines of the International Working Group of the Diabetic Foot (IWGDF) addressing the use of systems to classify foot ulcers in people with diabetes in routine clinical practice. The guidelines are based on a systematic review of the available literature that identified 28 classifications addressed in 149 articles and, subsequently, expert opinion using the GRADE methodology.
    METHODS: First, we have developed a list of classification systems considered as being potentially adequate for use in a clinical setting, through the summary of judgements for diagnostic tests, focussing on the usability, accuracy and reliability of each system to predict ulcer-related complications as well as use of resources. Second, we have determined, following group debate and consensus, which of them should be used in specific clinical scenarios. Following this process, in a person with diabetes and a foot ulcer we recommend: (a) for communication among healthcare professionals: to use the SINBAD (Site, Ischaemia, Bacterial infection, Area and Depth) system (first option) or consider using WIfI (Wound, Ischaemia, foot Infection) system (alternative option, when the required equipment and level of expertise is available and it is considered feasible) and in each case the individual variables that compose the systems should be described rather than a total score; (b) for predicting the outcome of an ulcer in a specific individual: no existing system could be recommended; (c) for characterising a person with an infected ulcer: the use of the IDSA/IWGDF classification (first option) or consider using the WIfI system (alternative option, when the required equipment and level of expertise is available and it is considered as feasible); (d) for characterising a person with peripheral artery disease: consider using the WIfI system as a means to stratify healing likelihood and amputation risk; (e) for the audit of outcome(s) of populations: the use of the SINBAD score.
    CONCLUSIONS: For all recommendations made using GRADE, the certainty of evidence was judged, at best, as being low. Nevertheless, based on the rational application of current data this approach allowed the proposal of recommendations, which are likely to have clinical utility.
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  • 文章类型: Systematic Review
    背景:分类和评分系统可以帮助临床管理和审核常规护理的结果。
    目的:本研究旨在评估已发表的用于表征糖尿病患者溃疡的系统,以确定应推荐哪些系统(a)有助于卫生专业人员之间的沟通,(b)预测个别溃疡的临床结果,(c)描述感染和/或外周动脉疾病患者的特征,和(d)审计,以比较不同人群的结果。本系统评价是制定2023年糖尿病足国际工作组对足部溃疡进行分类的指南过程的一部分。
    方法:我们搜索了PubMed,Scopus和WebofScience发表了截至2021年12月评估该协会的文章,用于对糖尿病患者溃疡进行分类的系统的准确性或可靠性。已发表的分类必须在>80%的糖尿病和足部溃疡患者中得到验证。
    结果:我们在149项研究中发现了28个系统。总的来说,每种分类的证据的确定性很低或很低,其中19项(68%)分类由≤3项研究评估。最频繁验证的系统是Meggitt-Wagner的系统,但是验证该系统的文章主要集中在不同年级与截肢之间的关联。临床结果未标准化,但包括无溃疡生存期,溃疡愈合,住院治疗,截肢,死亡率,和成本。
    结论:尽管存在局限性,本系统综述提供了足够的证据支持在特定临床场景中使用6种特定系统的建议.
    BACKGROUND: Classification and scoring systems can help both clinical management and audit the outcomes of routine care.
    OBJECTIVE: This study aimed to assess published systems used to characterise ulcers in people with diabetes to determine which should be recommended to (a) aid communication between health professionals, (b) predict clinical outcome of individual ulcers, (c) characterise people with infection and/or peripheral arterial disease, and (d) audit to compare outcomes in different populations. This systematic review is part of the process of developing the 2023 guidelines to classify foot ulcers from the International Working Group on Diabetic Foot.
    METHODS: We searched PubMed, Scopus and Web of Science for articles published up to December 2021 which evaluated the association, accuracy or reliability of systems used to classify ulcers in people with diabetes. Published classifications had to have been validated in populations of >80% of people with diabetes and a foot ulcer.
    RESULTS: We found 28 systems addressed in 149 studies. Overall, the certainty of the evidence for each classification was low or very low, with 19 (68%) of the classifications being assessed by ≤ 3 studies. The most frequently validated system was the one from Meggitt-Wagner, but the articles validating this system focused mainly on the association between the different grades and amputation. Clinical outcomes were not standardized but included ulcer-free survival, ulcer healing, hospitalisation, limb amputation, mortality, and cost.
    CONCLUSIONS: Despite the limitations, this systematic review provided sufficient evidence to support recommendations on the use of six particular systems in specific clinical scenarios.
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  • 文章类型: Journal Article
    医学最基本的方面之一是医患关系。许多因素影响了这一联系,包括社会文化模式,经济水平,政治制度,和卫生系统。在印度,对医生的暴力行为有所增加。几乎时不时地,报纸上有关于医生被病人或他们的家人虐待的头条新闻。对印度医生之间缺乏良好的医患沟通的担忧促使人们对当前情况进行了评估。这项研究的主要目的是评估三级医院实习生和研究生对沟通技巧的信心。材料和方法2021年5月和6月,在Trichy的三级保健医院和研究中心对来自各个部门的所有实习生和研究生进行了横断面调查,泰米尔纳德邦,印度。这些问题旨在衡量医生与患者沟通的信心。使用Likert量表对与患者沟通技巧的“使用信心”和“实际使用”进行评分,这在我们的问卷中构成了两个部分。Google表单用于收集数据。然后将信息导出到MicrosoftExcel电子表格。采用SPSS软件22.0版进行数据分析。结果对他们的沟通技巧充满信心,参与者的平均得分为2.98(S.D.=0.44).参与者与患者进行自信沟通的平均得分为2.28(S.D.=0.89)。结果发现,具有较高置信水平的人与与患者沟通期间的置信水平呈负相关(ρ=-0.318),这具有统计学意义(p值=<0.001)结论尽管具有自信的沟通技巧,印度的医生很少和病人一起练习。必须通过开展定性研究来探讨这一差距,以解决卫生专业人员之间的有效沟通技巧。
    Introduction One of the most fundamental aspects of medicine is the doctor-patient relationship. Many factors influenced this link, including socio-cultural patterns, economic levels, political systems, and health systems. In India, there is an increase in violence toward physicians. Almost every now and then, the newspaper comes with headlines about a doctor being abused by patients or their families. Concerns regarding the absence of good doctor-patient communication among Indian doctors prompted an assessment of the current situation. The major purpose of this study is to assess the confidence of tertiary care hospital interns and post-graduates in their communication skills. Materials and methods In May and June 2021, a cross-sectional survey was conducted among all interns and post-graduates from various departments at a tertiary care hospital and research center in Trichy, Tamil Nadu, India. The questions were designed to measure the confidence of physicians\' communication with patients. The Likert scale was used to rate the \"confidence in using\" and \"actual use\" of communication skills with patients, which constitute two sections in our questionnaire. Google forms were used to collect data. The information was then exported to a Microsoft Excel spreadsheet. SPSS software version 22.0 was used to analyze the data. Results For confidence in their communication skills, the participants obtained a mean score of 2.98 (S.D. = 0.44). Participants obtained an average score of 2.28 (S.D. = 0.89) for practicing confident communication with patients. It was found that persons who had higher confidence levels had a negative correlation (ρ = -0.318) with that during their communication with patients and this was statistically significant (p-value = < 0.001) Conclusion Despite having confident communication skills, medical practitioners in India hardly ever practice them with their patients. This gap must be explored by conducting qualitative studies to address effective communication skills among health professionals.
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  • 文章类型: Editorial
    COVID-19大流行给整个世界带来了许多困难。由于疾病状态造成的大量感染和人员伤亡猖ramp,这影响了许多家庭。封锁增加了抑郁症的发生率,并使人们与亲人隔离。普通民众的伤亡人数很高,对医学界的影响也是如此,一般人群的一个子集。那是一个死亡和毁灭的时代,供应链问题造成个人防护设备短缺和人员配置受到疾病影响,恐惧,年龄,和专业知识。尽管有限制,许多地方能够召集员工,为医疗保健提供足够的人员,为我们的社区服务。门诊和住院环境中的跨专业合作以及技术的使用有助于我们为社区提供服务,以帮助我们坚持不懈地度过大流行的许多浪潮,并总结经验教训和反思。
    The COVID-19 pandemic brought with it many hardships to the world as a whole. Mass infection and casualties due to disease state were rampant, which affected many families. Lockdown drove up the incidence of depression and isolated people from their loved ones. The toll on the general population was high, as was the toll on the medical community, a subset of the general population. It was a time of death and devastation, with supply chain issues creating personal protective equipment shortages and staffing being affected by illness, fear, age, and expertise. Despite the constraints, many places were able to rally staff together to provide adequate staffing for healthcare delivery purposes to serve our communities. Cross-specialty collaboration in the outpatient and inpatient setting as well as the use of technology aided our service to our community to help persevere through the many surges of the pandemic and come out with lessons learned as well as reflections.
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  • 文章类型: Journal Article
    护理移交是医疗保健组织中一种重要而复杂的沟通形式,涉及护士之间与患者相关的信息交换。这项定性描述性研究旨在确定在中小型医院工作的护士之间的交班经验。对30名直接参与韩国此类医院患者护理的护士进行了焦点小组访谈。研究结果的报告遵循了报告定性研究清单的综合标准。使用内容分析法对数据进行分析。在“接力棒接触”的主题下,\"6个类别,17个子类别,得出45个代码(概念)。这六个类别是“轮班的程序仪式,“”非标准化交接培训,\"\"不一致的交接风格,由于移交而产生的压力,移交的应对策略,“和”切换中断。\"中小型医院的护士在困难的条件下,通过准备个人层面的应对策略,努力提高交接质量。这表明需要为护士制定适合中小型医院人事制度的标准化交接教育策略。
    Nursing handovers represent an important and complex form of communication in healthcare organizations that involve the exchange of patient-related information between nurses. This qualitative descriptive study aimed to identify the intershift handover experiences among nurses working in small and medium-sized hospitals. Focus-group interviews were conducted with 30 nurses who directly participated in patient care in such hospitals in South Korea. The reporting of the study findings adhered to the Consolidated Criteria for Reporting Qualitative Research checklist. The data were analyzed using content analysis. Under the main theme of \"baton touch in a relay,\" 6 categories, 17 subcategories, and 45 codes (concepts) were derived. The six categories were \"procedural rituals for shifts,\" \"nonstandardized handover training,\" \"inconsistent handover style,\" \"stress due to handovers,\" \"coping strategies for handovers,\" and \"interruptions of handovers.\" Nurses in small and medium-sized hospitals strive to improve the quality of handovers by preparing individual-level coping strategies under difficult conditions. This indicates that standardized handover education strategies need to be developed for nurses that are suitable for the personnel systems of small and medium-sized hospitals.
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  • 文章类型: Journal Article
    目的:专业沟通和专业价值观是手术室的两个基本概念,鉴于手术室的工作性质和患者的高循环率,应进行更仔细的研究。
    方法:目前的工作是一项横断面设计的描述性分析研究。样本是来自设拉子公立医院的603名手术室医生和人员。数据收集工具为41项专业沟通问卷和26项专业价值观量表。
    结果:结果显示,手术室护士和医师对专业沟通和专业价值观的感知状况令人满意。至于专业沟通,参与者对相互尊重和信任领域的感知(p≤0.001),团队合作(p≤0.001),道德能力(p≤0.017),工作场所冲突(p≤0.001)显著。至于专业价值观,只有护理维度(p≤0.016)被认为是显著的.此外,发现专业沟通与专业价值观之间存在显著正相关(p≤0.001)。
    结论:考虑到专业沟通概念的重要性及其与专业价值观的联系,建议手术室人员和医生接受有关专业沟通和破坏性态度危害的系统教育,作为其学术教育的一部分和之后。
    OBJECTIVE: Professional communication and professional values are two basic concepts in operating rooms and should be studied more closely in view of the nature of work and the high circulation of patients in operating rooms.
    METHODS: The present work is a descriptive-analytic study with a cross-sectional design. The sample was 603 operating room physicians and personnel selected from the public hospitals of Shiraz. The data collection instruments were the 41-item professional communication questionnaire and the 26-item professional values scale.
    RESULTS: The results showed that the operating room nurses and physicians perceived the status of professional communication and professional values to be satisfactory. As for professional communication, the participants\' perception of the domains of mutual respect and trust (p ≤ 0.001), teamwork (p ≤ 0.001), ethical competence (p ≤ 0.017), and workplace conflicts (p ≤ 0.001) was significant. As for professional values, only the dimension of care (p ≤ 0.016) was perceived to be significant. Moreover, a significant positive relationship was found to exist between professional communication and professional values (p ≤ 0.001).
    CONCLUSIONS: Considering the significance of the concept of professional communication and its connection with professional values, it is recommended that operating room personnel and physicians receive systematic education about professional communication and the harms of destructive attitudes as part of their academic education and afterwards.
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  • 文章类型: Journal Article
    Early provision of interprofessional education (IPE) is imperative to ensure effective communication between healthcare professionals. However, there are several barriers to offering adequate IPE, including space restrictions and lack of human resources, prompting exploration of alternative modalities. In 2019, an IPE activity was offered in person with 213 pharmacy and 45 physician assistant (PA) students participating in one-on-one team huddles focusing on managing an acutely ill patient. In 2020, the same IPE activity, including 194 pharmacy and 45 PA students, was offered virtually. Peer evaluations, an attitudes survey, and confidence surveys were administered to evaluate the impact of the IPE activity. A student t-test and descriptive statistics were utilized to analyze the data. On average, PA students in the virtual group rated their peers higher than PA students in the in-person group, with little difference in the pharmacy peer evaluation of their PA partner. Ninety percent of pharmacy students and 91% of PA students in the virtual group felt that \"they learned something new regarding therapeutic management\" from their partner versus 84% of pharmacy and 81% of PA students in the in-person group. In conclusion, using a virtual modality for a communications-focused IPE was not detrimental to student attitudes and did not adversely affect peer perceptions.
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  • 文章类型: Journal Article
    本文介绍了组织心理语言学作为职业交流的一种方法,即组织中的沟通。作者将许多理论和概念系统化,作为组织心理语言学的方法论基础。组织心理语言学方法论以言语活动理论为基础。组织心理语言学分析了针对联合活动组织的交流。同时,言语活动本身是一种针对一个独立目标的活动,以改变伴侣的心理状态,使他/她参与联合活动。这篇文章描述了目标,对象,主题,组织心理语言学的任务。作者指出了组织心理语言学研究中使用的方法,并概述了该领域进一步研究的前景。
    The paper introduces organizational psycholinguistics as an approach to professional communication i.e., the communication in organizations. The author systematizes a number of theories and concepts as a methodological basis of organizational psycholinguistics. The organizational psycholinguistics methodology is based on Theory of Speech Activity. Organizational psycholinguistics analyzes the communication aimed at a joint activity organization. At the same time, speech activity itself is an activity towards an independent goal to modify a partner\'s psychic state to involve him/her in a joint activity. The article describes goals, objects, subjects, tasks of the organizational psycholinguistics. The author indicates the methods used in the organizational psycholinguistic research and outlines prospects for further research in this field.
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