关键词: bullying focus group handover nurse education nursing professional communication bullying focus group handover nurse education nursing professional communication

Mesh : Communication Focus Groups Hospitals Humans Patient Handoff Qualitative Research

来  源:   DOI:10.1111/nhs.12970

Abstract:
Nursing handovers represent an important and complex form of communication in healthcare organizations that involve the exchange of patient-related information between nurses. This qualitative descriptive study aimed to identify the intershift handover experiences among nurses working in small and medium-sized hospitals. Focus-group interviews were conducted with 30 nurses who directly participated in patient care in such hospitals in South Korea. The reporting of the study findings adhered to the Consolidated Criteria for Reporting Qualitative Research checklist. The data were analyzed using content analysis. Under the main theme of \"baton touch in a relay,\" 6 categories, 17 subcategories, and 45 codes (concepts) were derived. The six categories were \"procedural rituals for shifts,\" \"nonstandardized handover training,\" \"inconsistent handover style,\" \"stress due to handovers,\" \"coping strategies for handovers,\" and \"interruptions of handovers.\" Nurses in small and medium-sized hospitals strive to improve the quality of handovers by preparing individual-level coping strategies under difficult conditions. This indicates that standardized handover education strategies need to be developed for nurses that are suitable for the personnel systems of small and medium-sized hospitals.
摘要:
护理移交是医疗保健组织中一种重要而复杂的沟通形式,涉及护士之间与患者相关的信息交换。这项定性描述性研究旨在确定在中小型医院工作的护士之间的交班经验。对30名直接参与韩国此类医院患者护理的护士进行了焦点小组访谈。研究结果的报告遵循了报告定性研究清单的综合标准。使用内容分析法对数据进行分析。在“接力棒接触”的主题下,\"6个类别,17个子类别,得出45个代码(概念)。这六个类别是“轮班的程序仪式,“”非标准化交接培训,\"\"不一致的交接风格,由于移交而产生的压力,移交的应对策略,“和”切换中断。\"中小型医院的护士在困难的条件下,通过准备个人层面的应对策略,努力提高交接质量。这表明需要为护士制定适合中小型医院人事制度的标准化交接教育策略。
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