human resources

Human Resources
  • 文章类型: Journal Article
    考虑到信息技术(IT)的使用日益增加以及相关项目实施的需要,卫生系统缺乏IT专家是需要规划和预见的主要挑战之一。这项研究的目的是根据2023年识别和加权影响因素的建模,预测伊斯法罕医科大学医院所需的IT人员数量。
    首先,使用ExpositoryPosthaste有效相似工具(ExPERT)进行德尔菲法和多准则决策(MCDM),以识别和衡量影响医院IT人员工作量的组成部分。然后,建立了预测所涉及医院所需IT人员数量的模型。在所有阶段,所获得的信息和结果在焦点小组讨论中使用专家意见进行检查和确认。
    37家医院中有21家(57%)面临IT人员短缺的问题。不同医院的人员从0.5到1.6不等。据报道,有13家医院(35%)拥有足够的IT人员,有3家医院(8%)拥有过多的IT人员。
    本研究通过ExPERT为使用MCDM的医院所需IT人员提供了一个预测模型,该模型可用于使用基于工作负载的方法(例如人员配备需求的工作负载指标)复杂或耗时的情况。
    UNASSIGNED: Considering the increasing use of information technology (IT) and the need of the implementation of related projects, the lack of IT specialists in the health system is one of the major challenges that require planning and foreseeing. This study was conducted with the aim of predicting the number of required IT personnel in hospitals of Isfahan University of Medical Sciences based on the modeling of identified and weighed influential factors in 2023.
    UNASSIGNED: First, Delphi method and multi-criteria decision-making (MCDM) using the Expository Posthaste Effective Resemblant Tool (ExPERT) were conducted to identify and weigh the components that affect IT staff\'s workload in hospitals. Then, the model for predicting the required number of IT personnel for the involved hospitals was developed. In all stages, the obtained information and results were checked and confirmed using experts\' opinions in Focus Group Discussions.
    UNASSIGNED: Twenty-one hospitals (57%) out of 37 hospitals are facing a shortage of IT personnel. This varies from 0.5 to 1.6 personnel in different hospitals. Thirteen hospitals (35%) were reported to have adequate IT staffing and three hospitals (8%) had excess IT staffing.
    UNASSIGNED: This study provided a predictive model for required IT staff in hospitals using MCDM through ExPERT which can be used in cases where the use of workload-based methods such as Workload Indicators of Staffing Need is complex or time-consuming.
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  • 文章类型: Journal Article
    这项研究使用机器学习(ML)来预测心理健康员工在接下来的12个月中的离职率,使用社区心理健康中心的人力资源数据。数据包含621名员工的信息(例如,人口统计,由员工提供的工作信息和客户信息)在2011年至2021年之间雇用(在研究期间移交了56.5%)。六种ML方法(即,逻辑回归,弹性网,随机森林[RF],梯度增压机[GBM],神经网络和支持向量机)用于预测营业额,以及图形和统计工具来解释预测关系模式和潜在的相互作用。结果表明,根据特异性,RF和GBM可以更好地预测,灵敏度和曲线下面积(>0.8)。营业额预测因子(例如,过去的工作年,工作时间,工资,年龄,豁免状态,教育程度,婚姻状况和员工类型)被确定,包括那些可能是精神卫生雇员群体特有的(例如,培训时间和精神分裂症诊断客户的比例)。它还揭示了非线性和非单调的预测关系(例如,工资和员工年龄),以及相互作用的影响,这样,过去的工作年限与营业额预测中的其他变量相互作用。研究表明,ML方法使用人力资源数据显示了心理健康员工离职的可预测性。已确定的预测因子以及非线性和互动关系为开发新的营业额预测模型提供了启示,这些模型值得进一步研究。
    This study used machine learning (ML) to predict mental health employees\' turnover in the following 12 months using human resources data in a community mental health centre. The data contain 621 employees\' information (e.g., demographics, job information and client information served by employees) hired between 2011 and 2021 (56.5% turned over during the study period). Six ML methods (i.e., logistic regression, elastic net, random forest [RF], gradient boosting machine [GBM], neural network and support vector machine) were used to predict turnover, along with graphical and statistical tools to interpret predictive relationship patterns and potential interactions. The result suggests that RF and GBM led to better prediction according to specificity, sensitivity and area under the curve (>0.8). The turnover predictors (e.g., past work years, work hours, wage, age, exempt status, educational degree, marital status and employee type) were identified, including those that may be unique to the mental health employee population (e.g., training hours and the proportion of clients with schizophrenia diagnosis). It also revealed nonlinear and nonmonotonic predictive relationships (e.g., wage and employee age), as well as interaction effects, such that past work years interact with other variables in turnover prediction. The study indicates that ML methods showed the predictability of mental health employee turnover using human resources data. The identified predictors and the nonlinear and interactive relationships shed light on developing new predictive models for turnover that warrant further investigations.
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  • 文章类型: Journal Article
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  • 文章类型: Journal Article
    背景:尽管需求预测准确性对注册护士(RN)劳动力具有重要意义,很少有研究评估过去的预测。
    目的:本文研究了过去以RN需求为重点的预测研究的事后准确性,并探讨了其对需求预测准确性的决定因素。
    方法:通过系统地审查国家报告或关于RN需求预测的文章来收集数据。通过将预测与实际需求(采用的RN)进行比较,可以测量预测误差的平均绝对百分比误差(MAPE)。非参数检验,Mann-Whitney测试,并使用Kruskal-Wallis检验根据变量分析MAPE的差异,这是方法论和研究者的因素。
    结果:共分析了105个预测范围和196个预测。总预测范围的平均MAPE为34.8%。在方法论因素中,影响预测准确性的最常见的决定因素是RN生产率假设。预测范围越长,地图越大。数据周期的长度越长,地图越大。此外,研究人员的因素之间没有显着差异。
    结论:为了提高需求预测的准确性,未来的研究需要以与现实世界一致的方式准确地测量RN工作量和生产率。
    BACKGROUND: Despite the significance of demand forecasting accuracy for the registered nurse (RN) workforce, few studies have evaluated past forecasts.
    OBJECTIVE: This paper examined the ex post accuracy of past forecasting studies focusing on RN demand and explored its determinants on the accuracy of demand forecasts.
    METHODS: Data were collected by systematically reviewing national reports or articles on RN demand forecasts. The mean absolute percentage error (MAPE) was measured for forecasting error by comparing the forecast with the actual demand (employed RNs). Nonparametric tests, the Mann‒Whitney test, and the Kruskal‒Wallis test were used to analyze the differences in the MAPE according to the variables, which are methodological and researcher factors.
    RESULTS: A total of 105 forecast horizons and 196 forecasts were analyzed. The average MAPE of the total forecast horizon was 34.8%. Among the methodological factors, the most common determinant affecting forecast accuracy was the RN productivity assumption. The longer the length of the forecast horizon was, the greater the MAPE was. The longer the length of the data period was, the greater the MAPE was. Moreover, there was no significant difference among the researchers\' factors.
    CONCLUSIONS: To improve demand forecast accuracy, future studies need to accurately measure RN workload and productivity in a manner consistent with the real world.
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  • 文章类型: Journal Article
    背景:家庭医学自2008年以来在南非培训了专业的家庭医生,但没有调查他们的职业道路。该研究旨在确定2008年至2022年间新合格的家庭医生的职业道路。
    方法:通过电子问卷对所有186名家庭医生进行横断面描述性调查。
    结果:反应率为44.6%(83/186)。总的来说,9.6%移民,10.8%的人不再练习,79.5%的人仍在南非执业。在后者中,14.5%来自私营部门,公共部门占55.4%,两者都占9.6%。在公共部门,33.7%的人担任专科家庭医生职务,12%的医务人员,4.8%的管理职位和4.8%的学术职位。与安全和安保有关的问题对在这两个部门工作的人以及与临床团队同事的关系都很重要,公共部门的人。总的来说,参与者在其培训省附近或范围内练习,分配不均。
    结论:只有三分之一的毕业生在公共部门担任专业家庭医生职位。需要注意在这些职位上保留更多的毕业生,以实现国家立场文件的目标。私营部门的比例低于预期。应进一步探讨不再行医的原因。贡献:这是自创建新专业以来,南非首次对家庭医生的职业道路进行研究。了解这些途径将有助于人力资源的健康规划。
    BACKGROUND:  Family medicine has trained specialist family physicians in South Africa since 2008, but not investigated their career pathways. The study aimed to determine the career pathways of newly qualified family physicians between 2008 and 2022.
    METHODS:  A cross-sectional descriptive survey of all 186 family physicians via an electronic questionnaire.
    RESULTS:  Response rate was 44.6% (83/186). Overall, 9.6% emigrated, 10.8% were no longer practising, and 79.5% were still practising in South Africa. Of the latter, 14.5% were in the private sector, 55.4% in the public sector and 9.6% in both. Of those in the public sector, 33.7% were in specialist family physician posts, 12% in medical officer posts, 4.8% in managerial positions and 4.8% in academic positions. Issues relating to safety and security were important to those working in both sectors and relationships with colleagues in the clinical team, to those in the public sector. Overall, participants practised near or within their province of training and were not equitably distributed.
    CONCLUSIONS:  Only a third of graduates were in specialist family physician posts in the public sector. Attention needs to be given to retaining more graduates in such posts to achieve the goals of the national position paper. The proportion in the private sector was lower than expected. The reasons for no longer practising medicine should be further explored.Contribution: This is the first study on the career pathways of family physicians in South Africa since the new speciality was created. Understanding these pathways will assist with human resources for health planning.
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  • 文章类型: Journal Article
    数字工作对所有员工提出了认知要求,但对有认知障碍的员工影响更大。数字化对雇主代表也有重大影响,因为他们负责工作环境。然而,关于雇主代表在数字工作环境中工作的认知障碍员工识别需求和支持的观点是稀缺的。
    描述雇主代表的工作环境管理经验,重点关注在数字环境中工作的认知障碍员工。
    使用了焦点小组方法。六名负责工作环境的雇主代表参加了会议。
    一个整体主题“在变革性的数字工作环境中掌握相互关联的流程”以及三个主题“促进良好的数字工作条件”,“确定有认知障碍的员工在工作任务中的需求和困难”和“追求知识和合作以支持有认知障碍的员工”。主题描述了雇主代表的挑战和努力,以确定有认知障碍的员工的波动需求,还,组织和减少工作环境中的认知需求以支持他们。
    管理不断发展的数字工作环境的挑战,并将员工的个人工作能力与认知需求相匹配,这是一个持续的过程。参与者重视与有认知障碍的员工的合作,但缺乏专业知识的支持。指出需要开发和实施有效的职业康复支持系统,以确保在数字工作环境中进行可持续的工作。
    UNASSIGNED: Digital work poses cognitive demands on all employees, but the impact is greater for employees with cognitive impairments. Digitalization also has significant implications for employer representatives as they are responsible for the work environment. However, knowledge is scarce concerning employer representatives\' perspectives on identifying needs and support for employees with cognitive impairments working in a digital work environment.
    UNASSIGNED: To describe employer representatives\' experiences of work environment management with focus on employees with cognitive impairments working in a digital environment.
    UNASSIGNED: Focus group methodology was used. Six employer representatives with work environment responsibilities participated.
    UNASSIGNED: One overall theme \"Mastering the interconnected processes in a transformative digital work environment\" as well as three themes \"Facilitating good digital work conditions\", \"Identifying needs and difficulties in work tasks among employees\' with cognitive impairments\" and \"Pursuing knowledge and collaborations to support employees with cognitive impairments\" with subthemes were identified. The themes describe employer representatives\' challenges and efforts to identify fluctuating needs in employees with cognitive impairments and, also, to organize and reduce cognitive demands in the work environment to support them.
    UNASSIGNED: Managing the challenges of an evolving digital work environment and matching individual work ability of employees with cognitive impairments in relation to cognitive demands is an ongoing process. The participants valued cooperation with employees with cognitive impairments but lacked support from expertise. The need to develop and implement a functioning support system for vocational rehabilitation to ensure a sustainable work in digital work environments is indicated.
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  • 文章类型: Journal Article
    背景:Eswatini在提供糖尿病和高血压治疗方面面临着持续的挑战,医护人员短缺加剧了。实施旨在解决这些问题的WHO-PEN干预措施,然而,它们对医护人员时间要求和相关成本的影响仍不清楚.
    方法:这项研究采用了时间和运动分析和自下而上的成本评估,以量化在埃斯瓦蒂尼全国范围内扩大WHO-PEN干预措施所需的人力和财政资源。
    结果:研究结果表明,与控制臂诊所相比,干预臂诊所的医护人员报告的工作日持续时间更长,然而每个患者花费的时间更少,而看更多的患者。世卫组织-PEN干预措施的实施增加了医护人员的工作量,但也导致患者护理利用率显着增加。此外,确定了患者就诊的早晨高峰,建议优化患者流量的潜在机会。值得注意的是,通过WHO-PEN干预措施在全国范围内扩大护理提供被证明比扩大护理标准治疗更节约成本。
    结论:WHO-PEN干预措施有望改善Eswatini的糖尿病和高血压治疗,同时提供有效的解决方案。然而,解决医疗保健劳动力创建和保留方面的挑战对于持续有效至关重要。政策制定者必须考虑世卫组织-PEN干预措施的所有方面,以便做出知情决策。试验注册美国临床试验注册中心。NCT04183413。试用注册日期:2019年12月3日。https://ichgcp.net/clinical-trials-registry/NCT04183413。
    BACKGROUND: Eswatini faces persistent challenges in providing care for diabetes and hypertension, exacerbated by a shortage of healthcare workers. The implementation of WHO-PEN interventions aimed to address these issues, yet their effects on healthcare worker time requirements and associated costs remain unclear.
    METHODS: This study employed a time-and-motion analysis and a bottom-up cost assessment to quantify the human and financial resources required for scaling up WHO-PEN interventions nationally in Eswatini for all estimated diabetic and hypertensive patients.
    RESULTS: Findings reveal that healthcare workers in intervention-arm clinics reported longer workday durations compared to those in control-arm clinics, yet spent less time per patient while seeing more patients. The implementation of WHO-PEN interventions increased the workload on healthcare workers but also led to a notable increase in patient care utilization. Furthermore, a morning peak in patient visits was identified, suggesting potential opportunities for optimizing patient flow. Notably, scaling up care provision nationally with WHO-PEN interventions proved to be more cost saving than expanding standard-of-care treatment.
    CONCLUSIONS: WHO-PEN interventions hold promise in improving access to diabetes and hypertension care in Eswatini while offering an efficient solution. However, addressing challenges in healthcare workforce creation and retention is crucial for sustained effectiveness. Policy makers must consider all aspects of the WHO-PEN intervention for informed decision-making. Trial registration US Clinical Trials Registry. NCT04183413. Trial registration date: December 3, 2019. https://ichgcp.net/clinical-trials-registry/NCT04183413.
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  • 文章类型: Journal Article
    临床研究协调员(CRC)在支持转化研究企业方面发挥着关键作用,职责包括与设计相关的任务,实施,和临床研究试验的评价。虽然文献探讨了CRC能力,工作满意度,和保留,很少关注与人力资源(HR)合作的PI在CRC招聘和入职流程中的作用。我们调查了优先事项,决策过程,以及CRC招聘中主要调查员(PI)和招聘经理的满意度。
    一项由开放式和固定选择问题组成的在线调查,旨在收集有关所需CRC资格和能力的信息,影响招聘决策的因素,并对选定的候选人进行总体满意度评估.调查使用了根据职位描述和文献开发的任务/能力清单。受访者被要求对CRC技能等因素的重要性进行排名,多年的经验,教育背景,和预算限制。
    结果表明,申请人的技能组合是影响招聘决定的最常被引用的因素,接下来是多年的经验。教育和预算限制不太重要。大多数受访者对新员工的满意度为50%或更高,尽管一些参与者表达了与机构培训要求有关的挑战,入门级CRC的性能,以及有经验的候选人的资格。
    招聘周期涉及HR-PI协作,以获得清晰的职位描述,有效的入职流程,以及可获得的专业发展机会,以提高PI和员工满意度以及CRC保留率。
    UNASSIGNED: Clinical research coordinators (CRCs) play a key role in supporting the translational research enterprise, with responsibilities encompassing tasks related to the design, implementation, and evaluation of clinical research trials. While the literature explores CRC competencies, job satisfaction, and retention, little attention has been given to the role of the PI working with Human Resources (HR) in the CRC hiring and onboarding processes. We investigated the priorities, decision-making processes, and satisfaction levels of principal investigators (PIs) and hiring managers in CRC hiring.
    UNASSIGNED: An online survey consisting of open-ended and fixed-choice questions to gather information on desired CRC qualifications and competencies, factors influencing hiring decisions, and overall satisfaction with selected candidates was administered. The survey utilized a Task/Competency Checklist developed from job descriptions and the literature. Respondents were asked to rank the importance of factors such as CRC skill set, years of experience, educational background, and budget constraints.
    UNASSIGNED: Results indicated that the skill set of the applicant was the most frequently cited factor influencing the hiring decision, followed by years of experience. Education and budget constraints were of lesser importance. Most respondents reported a satisfaction rating of 50% or greater with their new hires, although some participants expressed challenges related to institutional training requirements, the performance of entry-level CRCs, and the qualifications of experienced candidates.
    UNASSIGNED: The hiring cycle involves HR-PI collaboration for a clear job description, effective onboarding processes, and accessible professional development opportunities to enhance PI and employee satisfaction and CRC retention.
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  • 文章类型: Journal Article
    波兰的医疗系统面临许多问题,其中医疗保健专业人员的短缺是最紧迫的问题之一。在不到十年的时间里,超过20所高等教育机构(HEI)已被允许在其报价中添加医疗计划,旨在增加波兰的医生数量。最近,医疗体系面临一项建议,即废除多年来一直是医学培训的强制性组成部分的强制性研究生实习。考虑了两项主要改革。第一个侧重于实习方案,旨在对其进行更新。第二个建议取消实习。本文的作者分析了系统内主要参与者对研究生实习的看法和立场。这方面的意见是多种多样的,得出的结论是,在取消实习之前需要采取额外的行动。本科生培训已经改变,目前学生在现代化设施中授课,采用新的教学方法。另一方面,实习使受训者能够提高甚至获得他们在学习期间可能没有获得的技能。研究生实习是医生培训的重要组成部分。然而,在波兰,仍然缺乏深思熟虑,医生劳动力发展的长期政策或战略。我们的研究提出了波兰对医学培训和劳动力政策共同挑战的看法,强调了对医生日益增长的需求和现有系统局限性的冲突。
    The Polish healthcare system faces many problems, among which the shortage of healthcare professionals is one of the most urgent. In less than ten years, more than twenty Higher Education Institutions (HEIs) have been allowed to add medical programmes to their offer, aiming to increase the number of doctors in Poland. Recently, the healthcare system was faced with a proposal to abolish the mandatory postgraduate internship which has been a mandatory component of medical training for years. Two main reforms were considered. The first one focused on the programme of the internship and aimed to update it. The second one recommended an abolition of the internship. The authors of this article analysed the opinions and positions of key players within the system regarding the postgraduate internship. Opinions in this regard are diverse, leading to the conclusion that additional actions would be required prior to the internship abolition. Undergraduate training has changed and currently students are taught in modern facilities, using new teaching methods. On the other hand, internship allows trainees to improve or even acquire skills they may not have obtained during their studies. The postgraduate internship is an essential part of doctors\' training. However, in Poland, there is still a lack of a well-thought, long-term policy or strategy for physicians\' workforce development. Our study presents a Polish perspective on common challenges in medical training and workforce policy, highlighting the clash over the growing demand for physicians and the limitations of the existing system.
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  • 文章类型: Journal Article
    悲伤无处不在,并以许多不同的方式影响个人和团队。负面影响可能不仅由个人感受到,但他们会扰乱一个团队或整个组织。虽然悲伤是常见的,理解如何与悲伤的人互动不是。作为医疗机构的领导者,药剂师遇到许多正在经历悲伤的个人和团队。悲伤的来源可能来自药房团队成员,其他医疗保健提供者,病人,或者我们的个人经历。这篇文献综述介绍了悲伤,它来自哪里,以及它在个人的情感和身体上是如何表达的。它讨论了悲伤的破坏性性质,以及如何有效地与悲伤者沟通,以限制对个人的干扰,团队,和组织绩效。理解什么是悲伤,它如何体现在个人和团队中,以及如何驾驭悲伤的工作场所是药房领导者的重要技能,并将使工作场所更具生产力。
    Grief is everywhere and affects individuals and teams in many different ways. The negative effects may not only be felt by the individual, but they can disrupt a team or an entire organization. While grief is common, understanding how to interact with others who are grieving is not. As leaders within healthcare institutions, pharmacists encounter many individuals and teams that are experiencing grief. The sources of grief can arise from pharmacy team members, other healthcare providers, patients, or our own personal experiences. This literature review introduces grief, where it comes from, and how it is emotionally and physically expressed in individuals. It discusses grief\'s disruptive nature and how to effectively communicate with those grieving to limit disturbances to individual, team, and organizational performance. Understanding what grief is, how it manifests in individuals and teams, and how to navigate a grieving workplace are vital skills for pharmacy leaders and will enable a more productive workplace.
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