PDF(Pubmed)
Abstract：
Grief is everywhere and affects individuals and teams in many different ways. The negative effects may not only be felt by the individual, but they can disrupt a team or an entire organization. While grief is common, understanding how to interact with others who are grieving is not. As leaders within healthcare institutions, pharmacists encounter many individuals and teams that are experiencing grief. The sources of grief can arise from pharmacy team members, other healthcare providers, patients, or our own personal experiences. This literature review introduces grief, where it comes from, and how it is emotionally and physically expressed in individuals. It discusses grief\'s disruptive nature and how to effectively communicate with those grieving to limit disturbances to individual, team, and organizational performance. Understanding what grief is, how it manifests in individuals and teams, and how to navigate a grieving workplace are vital skills for pharmacy leaders and will enable a more productive workplace.
摘要：
悲伤无处不在，并以许多不同的方式影响个人和团队。负面影响可能不仅由个人感受到，但他们会扰乱一个团队或整个组织。虽然悲伤是常见的，理解如何与悲伤的人互动不是。作为医疗机构的领导者，药剂师遇到许多正在经历悲伤的个人和团队。悲伤的来源可能来自药房团队成员，其他医疗保健提供者，病人,或者我们的个人经历。这篇文献综述介绍了悲伤，它来自哪里，以及它在个人的情感和身体上是如何表达的。它讨论了悲伤的破坏性性质，以及如何有效地与悲伤者沟通，以限制对个人的干扰，团队,和组织绩效。理解什么是悲伤，它如何体现在个人和团队中，以及如何驾驭悲伤的工作场所是药房领导者的重要技能，并将使工作场所更具生产力。
