■全面的口腔护理是一项以患者为中心的服务,和个人谁需要它往往面临有限的访问。患者感知作为提高质量的指南,确保患者未来使用服务的意图,并促进向他人推荐。本研究旨在评估患者对初级保健中心(PHC)提供的全面牙科服务的看法。
■这项定性研究基于现象学解释方法,并采用判断抽样的方法。经过验证的面试指南,从相关文献中开发出来,以当地语言对访问PHC的成年人进行访谈,收集他们对所提供服务的意见。采访是在数字录音机上录制的音频,和文件的密码保护。内容饱和度指导了最终访谈参与者数量的确定。翻译和转录采访后,使用ATLAS进行主题分析和编码.ti23适用于Windows。
■共有12名参与者被纳入研究,以下数据饱和。其中,有8名(66.7%)女性和4名(33.3%)男性参与者.通过指定的代码可以识别出十个总体主题,包括积极的观点,中立的观点,负面观点,以前去过的牙科诊所,以前的牙科治疗经验,在中心寻求治疗,转介,关于牙科中心的信息来源,后续访问和改进建议。
■这项研究的结果揭示了患者对PHC提供的全面牙科服务的积极看法。通过有见地的采访,各种优势,并确定了中心和护理提供方面需要改进的地方。这些见解提供了宝贵的建议,可用于提高牙科服务的利用率,确保患者护理的持续改进。
UNASSIGNED: Comprehensive oral care is a service centered around the patient, and individuals who need it the most often face limited access. Patient perception acts as a guide for enhancing quality, ensuring patients\' future intent to utilize the services and facilitating recommendations to others. The present study aimed to assess the patients\' perception of comprehensive dental services availed at a Primary Health Center (PHC).
UNASSIGNED: This qualitative study was based on a phenomenological interpretive approach, and judgment sampling method was employed. A validated interview guide, developed from relevant literature was employed in the local language to conduct interviews among adults visiting the PHC, gathering their views regarding the services provided. The interviews were audio recorded on a digital voice recorder, and files were password protected. Content saturation guided the determination of the final number of participants interviewed. After translating and transcribing the interviews, thematic analysis and coding were performed using ATLAS. ti 23 for Windows.
UNASSIGNED: A total of 12 participants were included in the study, following data saturation. Among them, there were 8(66.7%) female and 4(33.3%) male participants. Ten overarching main themes were discerned through the assigned codes, including positive views, neutral views, negative views, previous dental clinics visited, previous experience with dental treatment, treatments sought at the center, referrals, source of information about the dental center, subsequent visits and suggestions for improvement.
UNASSIGNED: The findings of this study revealed a positive patient perception of the comprehensive dental services offered at the PHC. Through insightful interviews, various strengths, and areas for improvement regarding the center and care provision were identified. These insights provide valuable suggestions that can be applied to elevate the utilization of dental services, ensuring continuous improvement in patient care.