Workplace Violence

工作场所暴力
  • 文章类型: Journal Article
    目的:系统探讨管理实习护生在临床实习期间经历的工作场所暴力的干预措施的有效性。
    方法:对实验研究的系统回顾。
    方法:根据系统评价和荟萃分析指南的首选报告项目进行综述。关键搜索概念,如“护生”,\"教育\",“工作场所暴力”,检查“临床放置”和“临床研究”以确定相关文章(附录A)。两名独立审稿人完成了筛选,关键评估和数据提取。由于纳入研究之间的异质性,结果进行了叙述合成。
    方法:MEDLINE(Ovid),CINAHL(EBSCOhost),WebofScience核心合集(ClarivateAnalytics),Scopus(Elsevier),Embase(Ovid),科克伦中部,ERIC(ProQuest),从成立到2023年2月27日,搜索了ProQuestCentral和ProQuest社会科学高级收藏。
    结果:本综述共纳入13项研究。管理注册护生在临床实习期间经历的工作场所暴力的主要干预措施是教育。研究的方法各不相同,包括教学教学,电子学习,角色扮演和模拟实践。纳入的研究显示,注册护生的信心得到了不确定的改善,应对技巧,知识,临床实习期间处理工作场所暴力的能力和自我效能感。只有一项研究评估了工作场所暴力的发生率,发现涉及工作人员和学生的多方面干预降低了发生率。
    结论:鉴于教育干预的异质性,干预措施对管理学生临床实习期间工作场所暴力的影响尚不确定。为了解决这个差距,高品质,需要在机构和组织层面采取积极和综合的干预措施。
    OBJECTIVE: To systematically investigate the effectiveness of interventions for managing workplace violence experienced by registered nursing students during clinical placement.
    METHODS: A systematic review of experimental studies.
    METHODS: The review was conducted according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines. The key search concepts such as \"Nursing students\", \"Education\", \"workplace violence\", \"clinical placement\" and \"clinical study\" were inspected to identify relevant articles (Appendix A). Two independent reviewers completed screening, critical appraisal and data extraction. Due to heterogeneity among the included studies, results were synthesized narratively.
    METHODS: MEDLINE (Ovid), CINAHL (EBSCOhost), Web of Science Core Collection (Clarivate Analytics), Scopus (Elsevier), Embase (Ovid), Cochrane CENTRAL, ERIC (ProQuest), ProQuest Central and ProQuest Social Science Premium Collection were searched from inception to 27th February 2023.
    RESULTS: A total of 13 studies were included in this review. The predominant intervention for managing workplace violence experienced by registered nursing students during clinical placements was education. Approaches varied among studies and included didactic teaching, e-learning, role-playing and simulation practice. The included studies showed uncertain improvements in registered nursing students\' confidence, coping skills, knowledge, competence and self-efficacy in dealing with workplace violence during clinical placements. Only one study assessed the incidence rate of workplace violence and found that a multi-faceted intervention involving both staff and students decreased the incidence.
    CONCLUSIONS: Given the heterogeneity of educational interventions, the effect of interventions for managing workplace violence during students\' clinical placement is uncertain. To address this gap, high-quality, proactive and combined interventions at both institutional and organizational levels are needed.
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  • 文章类型: Journal Article
    背景:许多人在工作中经历了基于性别的暴力和骚扰(GBVH)形式。这包括广泛的经验,从敌意的微妙表达到人身攻击,也可以是性的(例如,性骚扰或性侵犯)。本系统综述旨在总结有关工作相关GBVH与人们健康和职业状况的前瞻性关联的发现。
    方法:我们遵循系统评价和荟萃分析指南的首选报告项目。Scopus,WebofScience,从1990年至2023年5月24日,对MEDLINE和PsycINFO进行了英语前瞻性研究。如果研究涉及工作人口,在工作环境中接触任何形式的GBVH,以及健康结果或明显的职业结果。使用Cochrane“队列研究中评估偏倚风险的工具”的修订版评估质量,被评估为低质量的研究被排除在叙事综合之外。对于叙事综合,我们根据相似的暴露量和结局对结果进行分组,并报告了相关性的强度和统计学意义.
    结果:在1937条筛选记录中,29项研究包括在叙事综合中。研究主要在美国和北欧进行,调查暴露于性暴力或性骚扰(SVH)。只有两项纳入研究调查了非性别类型的GBVH。始终如一,研究显示,与工作相关的SVH与不良心理健康相关,并且有迹象表明与危险物质使用相关.没有一致的证据表明SVH与随后的疾病缺失有关,关于身体健康和职业结果的研究太少,无法综合结果。
    结论:有一致的证据表明,与工作相关的SVH是随后心理健康不良的危险因素。没有迹象表明SVH的健康后果在男女之间有所不同,虽然女性更常受到影响。需要概念上的一致性,考虑非性行为和前瞻性研究,以检验有关事件时间顺序的明确假设。
    BACKGROUND: Many people experience forms of gender-based violence and harassment (GBVH) in the context of their work. This includes a wide range of experiences, from subtle expressions of hostility to physical assault, that can also be of a sexual nature (e.g., sexual harassment or assault). This systematic review aimed to summarize findings about the prospective associations of work-related GBVH with people\'s health and occupational situation.
    METHODS: We followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines. Scopus, Web of Science, MEDLINE and PsycINFO were searched for prospective studies in English from 1990 to May 24, 2023. Studies were included if they concerned a working population, exposure to any form of GBVH in the work context, and a health outcome or manifest occupational outcome. Quality was assessed with a modified version of the Cochrane \'Tool to Assess Risk of Bias in Cohort Studies\', and studies assessed as low quality were excluded from the narrative synthesis. For the narrative synthesis, we grouped the results by similar exposures and outcomes and reported the strength and statistical significance of the associations.
    RESULTS: Of the 1 937 screened records, 29 studies were included in the narrative synthesis. Studies were mainly conducted in the USA and northern Europe and investigated exposure to sexual violence or harassment (SVH). Only two included studies investigated non-sexual kinds of GBVH. Consistently, studies showed associations of work-related SVH with poor mental health and there were indications of an association with hazardous substance use. There was no consistent evidence for an association of SVH with subsequent sickness absence, and there were too few studies concerning physical health and occupational outcomes to synthesize the results.
    CONCLUSIONS: There is consistent evidence of work-related SVH as a risk factor for subsequent poor mental health. There is no indication that the health consequences of SVH differ between women and men, although women are more often affected. There is a need for conceptual consistency, the consideration of non-sexual behaviors and prospective studies that test clear hypotheses about the temporal sequence of events.
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  • 文章类型: Journal Article
    职场欺凌,通常被称为围攻,作为一个重要的问题存在于各个行业,包括医疗保健部门。建立有效的干预措施和协议,以提高医护人员和患者的福祉,充分把握工作场所欺凌与护理质量之间的联系至关重要。分析强调了工作场所欺凌和护理质量之间的复杂联系,强调解决这一问题的紧迫性,因为它对个人和医疗机构产生了广泛的影响,最终影响患者安全。强调在不同专业环境中解决工作场所欺凌的重要性对于保护员工的心理健康和福祉至关重要。该研究确定了各种形式的侵略,并强调需要了解这些行为如何影响患者的结果。需要进一步调查以澄清护士对工作场所暴力的反应,特别是在精神卫生机构等专业环境中。这些研究强调了护士在试图报告工作场所欺凌事件时遇到的众多挑战。这种洞察力对于开发有效的报告机制和有针对性的干预措施以打击医疗环境中的欺凌行为至关重要。最终,为护士建立更安全的工作环境至关重要。本文旨在回顾工作场所欺凌与护理质量之间的关联。
    Workplace bullying, commonly known as mobbing, persists as a significant problem across various industries, including the healthcare sector. To establish effective interventions and protocols for enhancing the well-being of healthcare workers and patients, it is vital to fully grasp the link between workplace bullying and the quality of nursing care. The analysis highlights the complex link between workplace bullying and nursing care quality, stressing the urgency of addressing this issue due to its wide-reaching impact on individuals and healthcare organizations, ultimately affecting patient safety. Emphasizing the significance of addressing workplace bullying across different professional settings is crucial for protecting the mental health and well-being of employees. The research identifies various forms of aggression and emphasizes the need to understand how these behaviors affect patient outcomes. Further investigation is needed to clarify nurses\' responses to workplace violence, particularly in specialized settings like mental health facilities. The studies underscore the numerous challenges nurses encounter when trying to report incidents of workplace bullying. This insight is vital for developing effective reporting mechanisms and targeted interventions to combat bullying behaviors in medical environments. Ultimately, establishing a safer working environment for nurses is paramount. This article aims to review the associations between workplace bullying and the quality of nursing care.
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  • 文章类型: Journal Article
    针对医护人员(HCW)的工作场所暴力(WPV)是医疗保健系统中全球日益严重的问题。尽管进行了数十年的研究和干预,但暴力事件的严重性和频率仍在上升。对PubMed和Scopus数据库以及补充互联网搜索的结构化审查,产生了涵盖多个国家和医护人员人群的综合证据。由于未满足患者的期望,高WPV率越来越普遍。沟通不畅,漫长的等待时间和组织因素,如资源和基础设施。我们强调WPV与不良工人健康结果之间的联系,人员流动,减少患者安全和医疗错误。很少有预防和缓解活动显示出持续的效果,强调在理解和解决驱动暴力侵害妇女行为的因素的复杂相互作用方面的挑战。WPV的发病率迅速上升需要包括患者和访客在内的多个利益相关者的特殊考虑和行动。医疗保健提供者,执法,媒体和政策制定者。
    Workplace violence (WPV) against healthcare workers (HCW) is a globally growing problem in healthcare systems. Despite decades of research and interventions violent incidents are rising in their severity and frequency. A structured review of PubMed and Scopus databases and supplementary internet searches, resulted in a synthesis of evidence covering multiple countries and healthcare worker populations. High rates of WPV are increasingly common due to unmet patient expectations, poor communication, long wait times and organizational factors such as resourcing and infrastructure. We highlight links between WPV and poor worker health outcomes, staff turnover, reduced patient safety and medical errors. Few prevention and mitigation activities have shown sustained effects, highlighting the challenges in understanding and addressing the complex interplay of factors that drive violence against HCWs. The rapidly rising incidence of WPV requires special consideration and action from multiple stakeholders including patients and visitors, healthcare providers, law enforcement, media and policy makers.
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  • 文章类型: Journal Article
    工作场所暴力是工业中的一个重要问题,特别是在普通工人中,被称为“蓝领工人”。本系统综述和荟萃分析旨在评估减少的负面行为问卷(NAQ-R)作为衡量此类人群工作场所暴力的工具的适用性,并综合在不同工业部门使用该问卷的研究结果。根据PRISMA2020声明进行了系统审查。确定了描述工业工人群体的出版物,并将其纳入荟萃分析。对于荟萃分析,我们提取的数据使我们能够估计纳入研究的效应大小.我们使用随机效应模型来估计总体效应大小,并使用I²统计量评估研究之间的异质性。全局效应大小检验表明,总体效应大小与零差异显著(3.00,t=22.28,p<0.001),表明与NAQ-R在产业工人中衡量的工作场所暴力有关的总体影响。我们的结果支持NAQ-R是评估工业工人工作场所暴力的有效工具的说法。这些发现对从事工业心理学和职业健康领域的从业者和研究人员具有重要意义。
    Workplace violence is a significant problem in industry, especially among rank-and-file workers, known as \"blue-collar workers\". This systematic review and meta-analysis aim to evaluate the suitability of the reduced Negative Acts Questionnaire (NAQ-R) as an instrument to measure workplace violence in this type of population and synthesize the results of studies that have used it in different industrial sectors. A systematic review was conducted in accordance with the PRISMA 2020 statement. Publications describing populations of industrial workers were identified and included in the meta-analysis. For meta-analysis, we extracted data that allowed us to estimate the effect size of the included studies. We used a random-effects model to estimate the overall effect size and assessed heterogeneity between studies using the I² statistic. The global effect size test showed that the overall effect size was significantly different from zero (3.00, t=22.28, p<0.001), indicating an overall effect in relation to workplace violence measured by the NAQ-R in industrial workers. Our results support the claim that the NAQ-R is an effective tool for assessing workplace violence among industrial workers. These findings have important implications for practitioners and researchers working in the field of industrial psychology and occupational health.
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  • 文章类型: Journal Article
    在COVID-19大流行期间,据报道,针对医疗保健的暴力事件有所增加。在大流行期间,对医疗保健的攻击会严重阻碍公共卫生应对措施。对这些攻击的描述性数据分析可能有助于制定预防和缓解策略。这项研究旨在调查2020年1月至2023年1月与COVID-19相关的医疗保健攻击的趋势。2020年1月至2023年1月期间发生的与COVID-19相关的事件是从冲突中保护健康联盟数据库中提取的,并进行了资格筛选。包括的事件与COVID-19卫生措施有关,或者是直接干扰COVID-19医疗保健的攻击,包括与冲突有关的攻击。每个事件收集的数据包括时间因素;国家;设置;攻击和武器类型;肇事者;动机;被杀的医护人员(HCW)的数量,受伤,或被绑架;以及卫生设施损坏。该研究确定了255起与COVID-19相关的针对医疗保健的攻击,18名医护人员被杀,147名医护人员受伤,86个设施受损。据报道,在大流行开始期间,发作频率最高,主要涉及与污名相关的针对医疗保健的发作。2021年报告的事件包括针对疫苗接种运动的袭击,以及干扰COVID-19医疗保健的冲突相关攻击。在整个大流行期间,与COVID-19相关的医疗保健攻击发生在异质环境中。由于漏报,所提供的数据是对暴力实际程度的最低估计。这项研究的结果强调了公共教育运动的重要性,改善医疗机构和执法部门之间的协调,以及可能需要加强医疗设施和卫生工作者的安全。
    During the COVID-19 pandemic, violence targeting healthcare reportedly increased. Attacks against healthcare can severely hamper the public health response during a pandemic. Descriptive data analysis of these attacks may be helpful to develop prevention and mitigation strategies. This study aimed to investigate trends regarding COVID-19-related attacks against healthcare from January 2020 until January 2023. COVID-19-related incidents occurring between January 2020 and January 2023 were extracted from the Safeguarding Health in Conflict Coalition database and screened for eligibility. Included incidents were linked to COVID-19 health measures or were attacks directly interfering with COVID-19 healthcare, including conflict-related attacks. Data collected per incident included temporal factors; country; setting; attack and weapon type; perpetrator; motive; number of healthcare workers (HCWs) killed, injured, or kidnapped; and health facility damage. The study identified 255 COVID-19-related attacks against healthcare, with 18 HCWs killed, 147 HCWs injured, and 86 facilities damaged. The highest attack frequency was reported during the beginning of the pandemic and predominantly concerned stigma-related attacks against healthcare. Reported incidents in 2021 included attacks targeting vaccination campaigns, as well as conflict-related attacks interfering with COVID-19 healthcare. COVID-19-related attacks against healthcare occurred in heterogeneous contexts throughout the pandemic. Due to underreporting, the data presented are a minimum estimate of the actual magnitude of violence. The findings of this study emphasize the importance of public education campaigns, improved coordination between healthcare organizations and law enforcement, and the possible need to bolster the security of medical facilities and health workers.
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  • 文章类型: Journal Article
    针对护士的工作场所暴力(WPV)是一个普遍的全球问题,然而,这种现象在非洲范围内的程度仍未得到充分探索。这篇综述旨在综合现有文献,以确定非洲护士WPV的患病率和预测因素。
    在MEDLINE进行了系统搜索,CINAHL,PsycINFO,还有Scopus,确定2000年至2023年10月发表的研究。使用随机效应荟萃分析估计WPV和it亚型的合并患病率。用I2统计数据量化研究之间的异质性。进行亚组分析和荟萃回归以确定异质性的来源。
    本综述包括27项研究,涉及9831名护士。WPV的合并患病率为62.3%(95%置信区间[CI]:51.6-72.0)。言语滥用是WPV最常见的形式,患病率为51.2%(95%CI:41.3-61.1),其次是威胁23.3%(95%CI:6.5-57.2),欺凌22.9%(95%CI:14.0-35.2),身体虐待15.1%(95%CI:11.0-20.4),和性骚扰10.3%(95%CI:5.9-17。5).WPV的比例因非洲的地理区域而异;然而,差异不显著。WPV的预测因素包括人口因素,个人习惯,工作场所特点,和护士过去的经验。
    针对护士的WPV在非洲很普遍,并且超越了该地区的地理界限。这突出表明,迫切需要有针对性的干预措施和政策变化,以解决非洲的这一问题。
    UNASSIGNED: Workplace violence (WPV) against nurses is a pervasive global issue, yet the extent of this phenomenon in the African context remains insufficiently explored. This review aimed to synthesize the available literature to identify the prevalence and predictors of WPV against nurses in Africa.
    UNASSIGNED: A systematic search was conducted across MEDLINE, CINAHL, PsycINFO, and Scopus, to identify studies published from 2000 to October 2023. The pooled prevalence of WPV and it subtypes were estimated using random-effect meta-analysis. Heterogeneity between studies was quantified with I 2 statistics. Subgroup analysis and meta-regression were performed to identify sources of heterogeneity.
    UNASSIGNED: This review included 27 studies, involving 9831 nurses. The pooled prevalence of WPV was 62.3% (95% confidence interval [CI]: 51.6-72.0). Verbal abuse emerged as the most common form of WPV, with a prevalence rate of 51.2% (95% CI: 41.3-61.1), followed by threat 23.3% (95% CI: 6.5-57.2), bullying 22.9% (95% CI: 14.0-35.2), physical abuse 15.1% (95% CI: 11.0-20.4), and sexual harassment 10.3% (95% CI: 5.9-17. 5). The proportion of WPV varied across geographical areas in Africa; however, the differences were not significant. The predictors of WPV encompassed demographic factors, personal habits, workplace characteristics, and nurses\' past experience.
    UNASSIGNED: WPV against nurses is prevalent in Africa and transcends geographical boundaries in this region. This underscores the urgent need for targeted interventions and policy changes to address this issue in Africa.
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  • 文章类型: Review
    背景:工作环境正在迅速发展,不幸的是,由于常见的社会心理危害,对工人的敌意也越来越大。这种情况对组织保护工人的心理健康构成了重大挑战。因此,这篇综述旨在绘制研究图,以了解心理社会安全氛围(PSC)对工作场所虐待和工人心理健康的影响。
    方法:本综述采用Arksey和O\'Malley概述的指南。PubMed,Scopus,WebofScience,JSTOR,搜索了Google和GoogleScholar的相关论文。本综述仅包括使用PSC-12,PSC-8或PSC-4测量PSC的同行评审研究。
    结果:38项研究符合纳入标准。这篇评论发现,PSC与工作场所虐待如欺凌有负面影响,骚扰,暴力,歧视和虐待。Further,PSC与心理健康有积极的联系,个人的韧性和希望。低水平的组织PSC也会加剧心理困扰,压力,抑郁症,认知疲劳和情绪疲惫。PSC的缓冲效果是公认的。此外,PSC调解了以健康为中心的领导与工人心理健康问题之间的联系。女性的PSC与抑郁症状之间的反比关系强于男性。
    结论:组织应优先考虑培训和发展主管,以提高他们的支持技能,鼓励尊重的行为,鼓励使用资源,促进开放和自下而上的沟通,并就解决冲突提供指导。通过促进高PSC环境,组织可以创造一种阻止虐待的文化,导致员工福祉增加,工作满意度,和生产力。
    BACKGROUND: Work environment is rapidly evolving, unfortunately, it is also becoming increasingly hostile for workers due mostly to common psychosocial hazards. This situation is posing significant challenges for organisations to protect the psychological well-being of their workers. Hence, this review aims to map studies to understand the influence of psychosocial safety climate (PSC) on workplace mistreatment and mental health of workers.
    METHODS: The guidelines outlined by Arksey and O\'Malley were adopted for this review. PubMed, Scopus, Web of Science, JSTOR, Google and Google Scholar were searched for relevant papers. Only peer-reviewed studies that measured PSC using PSC-12, PSC-8 or PSC-4 were included in this review.
    RESULTS: Thirty-eight studies met the inclusion criteria. This review found that PSC has a negative association with workplace mistreatment such as bullying, harassment, violence, discrimination and abuse. Further, PSC has a positive association with psychological well-being, personal resilience and hope. Low level organisational PSC also promotes psychological distress, stress, depression, cognitive weariness and emotional exhaustion. The buffering effect of PSC is well-established. Moreover, PSC mediates the association between health-centric leadership and workers\' psychological health problems. The inverse relationship between PSC and depressive symptoms was stronger for females than males.
    CONCLUSIONS: Organisations should prioritise training and development of supervisors to enhance their supportive skills, encourage respectful behaviour, encourage the use of resources promote open and bottom-up communication and provide guidance on conflict resolution. By promoting a high PSC context, organisations can create a culture that discourages mistreatment, leading to increased employee well-being, job satisfaction, and productivity.
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  • 文章类型: Journal Article
    护理人员在心理健康/法医住院环境中很容易与患者和同事接触。众所周知,这些环境中存在针对工作人员的工作场所暴力,这种暴力包括种族主义。种族主义是工作场所暴力的一种形式,必须在这种复杂的环境中得到更好的理解和支持。完成系统评价以合并现有的研究和建议的干预措施可能有利于支持护士。遵循PRISMA指南的系统审查。CINAHL,PsycInfo,Medline,检索了英国护理数据库和WebofScience数据库。审稿人对论文进行了筛选(从7146篇论文中选择了29篇论文),并使用混合方法评估工具完成了质量评估。随后,数据提取完成,通过叙事综合总结了研究结果。种族主义的概念化方式影响了数据的收集方式,报告和解释;根据研究的进行方式,种族主义被沉默或暴露。如果暴露,有证据表明种族主义是一个问题,但并不总是得到承认或采取行动。一些证据表明,种族主义导致了与工作有关的负面结果。文献提供了有限的干预措施实例。这些措施包括改变员工的教育/方向,公开讨论种族主义事件,并在同事和管理层中为患者制定更好的计划。增加劳动力内部的多样性需要更多的研究探索和解决与护士种族主义有关的问题。需要对种族主义正常化并嵌入心理健康/法医环境中的叙述提出质疑。
    Nursing staff engage readily with patients and associates in mental health/forensic inpatient settings. These settings are known to have instances of workplace violence directed towards staff and such violence includes racism. Racism is a form of workplace violence that must be better understood and supported within this complex setting. Completing a systematic review to coalesce preexisting research and suggested interventions can be beneficial to supporting nurses. Systematic review following PRISMA guidelines. CINAHL, PsycInfo, Medline, British Nursing Database and Web of Science databases were searched. Reviewers screened the papers for inclusion (29 articles out of 7146 were selected for inclusion) and completed the quality appraisal using the Mixed Methods Appraisal Tool. Subsequently, data extraction was completed, and findings were summarised through narrative synthesis. The way racism was conceptualised impacted how data was collected, reported and interpreted; racism was silenced or exposed depending on how studies were undertaken. If exposed, evidence indicates racism is a problem but is not always acknowledged or acted upon. Some evidence determined racism led to negative work-related outcomes. The literature provided limited examples of interventions. These included changing education/orientation for staff, openly discussing racist events and better planning for patients among colleagues and management. Increasing diversity within the workforce requires more research exploring and addressing issues related to racism towards nurses. Narratives of racism being normalised and embedded in mental health/forensic settings need to be challenged.
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  • 文章类型: Journal Article
    由于医院拥堵等各种原因,医疗保健从业人员面临工作场所暴力的重大风险,误解,以及患者和亲属的攻击性行为。暴露于工作场所暴力可能会破坏工作流程并损害医疗机构中的患者护理,最终影响工作绩效,降低工作满意度,并对医疗保健从业人员的身心健康产生负面影响。这项研究旨在回顾所有已发表的关于医疗保健从业人员工作场所暴力经历的研究。本研究是对定性研究的系统回顾。数据是通过包括ScienceDirect在内的在线数据库收集的,PubMed,从2015-2021年搜索了MEDLINE和JSTOR。纳入标准是:定性方法和数据收集和分析的混合方法;在经历过工作场所暴力的医疗保健从业人员中进行的研究;主要研究的范围包括工作场所暴力的经历;并在2015年至2021年之间以英语/马来语发表在学术期刊上。共有15篇论文被纳入最终分析。收录论文总体质量较高。在15篇论文中,12项研究完全符合CASP标准。15项纳入研究的结果分为以下专题组:i)将言语暴力作为常见的工作场所暴力;ii)认为工作场所暴力的原因和iii)寻求帮助。在不同的国家,言语暴力是医疗保健从业人员报告的最常见的工作场所暴力类型.这项审查还发现,缺乏信息,未能满足患者的期望,延迟治疗是导致工作场所暴力的主要因素。
    Healthcare practitioners face significant risks of workplace violence due to various reasons such as hospital congestion, miscommunication, and aggressive behaviours of patients and relatives. Exposure to workplace violence may disrupt the workflow process and compromise patient care in healthcare facilities, ultimately affecting job performance, reducing job satisfaction, and negatively affecting the physical and mental health of healthcare practitioners. This study aimed to review all the published studies conducted on the experiences of workplace violence among healthcare practitioners. This study is a systematic review of qualitative studies. Data were collected through online databases including ScienceDirect, PubMed, MEDLINE and JSTOR were searched from the year 2015-2021. The inclusion criteria were: qualitative methods and mixed methods of data collection and analysis; studies that were carried out among healthcare practitioners who have been experience on workplace violence; scope of the primary studies included experience of workplace violence; and published in English/Malay in academic journal between 2015 and 2021. A total of 15 papers were included in the final analysis. The overall quality of the included papers was high. Of the 15 papers, 12 studies fully met the CASP criteria. The results of the 15 included studies were organised into the thematic groups of: i) verbal violence as the common workplace violence; ii) perceived causes of workplace violence and iii) seeking help. Across different countries, verbal violence was the most common type of workplace violence reported by healthcare practitioners. This review also identified that a lack of information, failure to meet patient expectations, and delayed treatment were the main contributing factors to workplace violence.
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