本案例研究旨在探讨领导和管理如何应用于假设的场景,专注于牙科诊所。作为教学练习,它可能使牙医和相关工人能够反思其工作场所中使用的领导和管理风格,和他们自己的能力。
假设的情景考虑牙科诊所,它的组织结构,以及领导和管理实践。接下来讨论了变革型领导和应急管理的当代领导和管理理论。然后将这些与牙科实践中使用的实践进行比较。案例研究最后提出了一些建议。
假设的情况表明,在牙科诊所中存在官僚主义和事务性的领导和管理文化,这可能归因于许多因素。案例研究表明,没有一种领导和管理方式是完全正确的,或者比另一种方式更好。可能需要官僚主义,事务性,转换,应急和其他方法,并且只有在为了劳动力和工作场所的最大利益而使用它们的情况下。
许多牙科诊所的工作人员可能会忽视自己的领导和管理技巧,因此,对队友的影响。消极的做法可能会导致士气低落和工作人员更替率高。为了更善于将某些方法应用于特定情况,牙医和相关工人可能需要继续接受领导和管理方面的专业发展培训。
This case
study aims to explore how leadership and management applies to a hypothetical scenario, focussing on a dental practice. As a teaching exercise, it may enable dentists and allied workers to reflect on the leadership and management styles used within their workplaces, and on their own abilities.
The hypothetical scenario considers a dental practice, its organisational structure, and leadership and management practices. The contemporary leadership and management theories of transformational leadership and
contingency management are next discussed. These are then compared with the practices used in the dental practice. The case
study concludes with recommendations.
The hypothetical scenario reveals that bureaucratic and transactional leadership and management culture exists within the dental practice, which may be attributable to many factors. The case
study suggests that no single manner of leadership and management is completely correct or greater than another. There may be a need for bureaucratic, transactional, transformational,
contingency and other approaches, and only if they shall be used in the best interests of the workforce and workplace.
Many dental practice workers may be oblivious to their own leadership and management techniques, and thus, the resultant impact on teammates. Negative approaches may contribute towards poor morale and a high turnover of staff. To become more skilful at applying certain approaches to given situations, dentists and allied workers may well need to pursue continuing professional development training in leadership and management.