METHODS: In 2021, a nationwide online survey was conducted with a representative sample of Australians (N = 5100) recruited via market research panels. The results were compared to previous nationwide Australian survey samples from 2018 (N = 1024), 2012 (N = 1200), 2010 (N = 1201) and 2008 (N = 1146). The survey included questions consistent with previous polls regarding self-reported health status and overall opinions of, and confidence in, the Australian health system.
RESULTS: There was an increase in the proportion of respondents reporting positive perceptions at each survey between 2008 and 2021, with a significantly higher proportion of respondents expressing a more positive view of the Australian healthcare system in 2021 compared to previous years (χ2(8, N = 9645) = 487.63, p < 0.001). In 2021, over two-thirds of respondents (n = 3949/5100, 77.4%) reported that following the COVID-19 pandemic, their confidence in the Australian healthcare system had either remained the same (n = 2433/5100, 47.7%) or increased (n = 1516/5100, 29.7%). Overall, respondents living in regional or remote regions, younger Australians (< 45 years) and women held less positive views in relation to the system. In 2021, the most frequently identified area for urgent improvement was the need for more healthcare workers (n = 1350/3576, 37.8%), an area of concern particularly for Australians residing in regional or remote areas (n = 590/1385, 42.6%).
CONCLUSIONS: Irrespective of disruptions to the Australian healthcare system caused by the COVID-19 pandemic, Australians\' perceptions of their healthcare system were positive in 2021. However, concerns were raised about inadequate workforce capacity and the cost of healthcare, with differences identified by age groups and geographical location.
UNASSIGNED: Health consumer representatives from the Consumers Health Forum of Australia contributed to the co-design, deployment, analysis and interpretation of the results of this survey. J.A. and L.W. from the Consumers Health Forum of Australia contributed to the development of the paper.
方法:2021年,对通过市场研究小组招募的具有代表性的澳大利亚人样本(N=5100)进行了全国性的在线调查。将结果与2018年以来澳大利亚全国范围的调查样本进行了比较(N=1024),2012(N=1200),2010年(N=1201)和2008年(N=1146)。调查包括与先前民意调查一致的问题,涉及自我报告的健康状况和总体意见,和信心,澳大利亚的卫生系统。
结果:在2008年至2021年期间,在每次调查中报告积极看法的受访者比例均有所增加,与前几年相比,2021年对澳大利亚医疗保健系统持积极看法的受访者比例明显更高(χ2(8,N=9645)=487.63,p<0.001)。2021年,超过三分之二的受访者(n=3949/5100,77.4%)报告说,在COVID-19大流行之后,他们对澳大利亚医疗保健系统的信心保持不变(n=2433/5100,47.7%)或增加(n=1516/5100,29.7%).总的来说,居住在区域或偏远地区的受访者,年轻的澳大利亚人(<45岁)和妇女对该系统的看法不那么积极。2021年,最常见的紧急改进领域是需要更多的医护人员(n=1350/3576,37.8%)。特别是居住在地区或偏远地区的澳大利亚人关注的领域(n=590/1385,42.6%)。
结论:不考虑COVID-19大流行对澳大利亚医疗保健系统造成的破坏,澳大利亚人对他们的医疗系统的看法在2021年是积极的。然而,人们对劳动力能力不足和医疗保健成本表示担忧,根据年龄组和地理位置确定的差异。
■澳大利亚消费者健康论坛的健康消费者代表为共同设计做出了贡献,部署,对本次调查结果进行分析和解释。澳大利亚消费者健康论坛的J.A.和L.W.为论文的开发做出了贡献。