关键词: Education Empathy Neonatal Intensive Care Unit Nurse

Mesh : Humans Empathy Iran Female Male Intensive Care Units, Neonatal Adult Infant, Newborn Surveys and Questionnaires Parents / psychology Neonatal Nursing / methods Communication Attitude of Health Personnel Nurses, Neonatal / psychology

来  源:   DOI:10.4314/ejhs.v33i4.11   PDF(Pubmed)

Abstract:
UNASSIGNED: The main role of nurses is not only to inform about the disease and treatment of the patient but also to establish an effective therapeutic relationship to address concerns and provide empathy, comfort, and support. This issue is very prominent in neonatal intensive care units (NICUs) and doubles the importance of empathetic communication between nurses and parents and promoting empathy skills in nurses working in neonatal intensive care units.
UNASSIGNED: This study aimed to evaluate the effect of a support program on the empathy of neonatal intensive care nurses across the Iran.
UNASSIGNED: This study was conducted in 2021 as a semi-experimental intervention in a group of 166 nurses working in the neonatal department all over Iran who met the inclusion criteria. Jefferson\'s empathy questionnaire was completed electronically by the participants before and after the online education program start. Data were analyzed using SPSS software (V 24.0).
UNASSIGNED: The empathy score of nurses was 60.31 ± 5.76 before and 66.47 ±6.60 after the intervention. The empathy scores of nurses after the intervention increased statistically significantly.
UNASSIGNED: Nurses can communicate empathically with parents by training their verbal and nonverbal communication skills and gaining a common understanding of the feelings of parents of premature infants.
摘要:
护士的主要作用不仅是告知患者的疾病和治疗,而且要建立有效的治疗关系以解决问题并提供同理心,comfort,和支持。这个问题在新生儿重症监护病房(NICU)中非常突出,并且使护士与父母之间的移情沟通和促进在新生儿重症监护病房工作的护士的移情技能的重要性加倍。
本研究旨在评估支持计划对整个伊朗新生儿重症监护护士的同理心的影响。
这项研究于2021年进行,是对在伊朗新生儿科工作的166名符合纳入标准的护士进行的半实验性干预。在在线教育计划开始之前和之后,参与者以电子方式完成了Jefferson的移情问卷。数据采用SPSS软件(V24.0)进行分析。
干预前护士共情评分为60.31±5.76,干预后护士共情评分为66.47±6.60。干预后护士的同理心评分明显升高。
护士可以通过训练父母的言语和非言语沟通技巧,并对早产儿父母的感受有共同的理解,与父母进行移情沟通。
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