stress at work

工作压力
  • 文章类型: Journal Article
    对工作成瘾风险的关注正在增加;然而,需要更多的研究来探索工作成瘾风险对员工工作和生活领域各个方面的可能影响。尽管一些研究已经考虑了工作成瘾风险的前因后果,这项研究特别关注睡眠质量,作为工作附加风险与包括家庭压力在内的三个结果变量之间关系的潜在解释机制,工作压力和幸福。
    数据是使用在线平台收集的,参与者由188名法国员工组成,他们是使用简单随机抽样方法选择的。参与者对调查的回应包括工作成瘾风险测试(WART),工作压力,幸福,和睡眠质量。使用JASP和SPSS-26程序分析数据。
    结果显示,工作成瘾风险与家庭和工作压力之间存在显着的正相关关系,而工作成瘾风险与睡眠质量和幸福感之间存在负相关关系。此外,对调解路径的分析表明,睡眠质量对工作附加风险与工作压力之间的联系以及工作成瘾风险与幸福感之间的联系具有重要的调解作用.
    考虑到睡眠质量在工作成瘾之间的关系中的中介作用,压力和幸福,建议组织和公司特别注意员工的睡眠质量。
    UNASSIGNED: Attention to work addiction risk is growing; however, more studies are needed to explore the possible impact of work addiction risk on various aspects of employees\' work and life domains. Although several studies have considered the antecedents or consequences of work addiction risk, this study particularly focuses on sleep quality as a potential explanatory underlying mechanism in the relation between work addition risk and three outcome variables including stress at home, stress at work and well-being.
    UNASSIGNED: The data was collected using an online platform and participants consisted of 188 French employees who were selected using simple random sampling method. Participants responded to the survey including the Work Addiction Risk Test (WART), stress at work, well-being, and sleep quality. The data was analyzed using JASP and SPSS-26 programs.
    UNASSIGNED: The results revealed that there are significant positive relationships between work addiction risk and both stress at home and at work and negative relationships between work addiction risk and both sleep quality and well-being. In addition, the analyses of the mediation paths suggest the significant mediation role of sleep quality for the link between work addition risk and stress at work as well as the link between work addiction risk and well-being.
    UNASSIGNED: Given the verified mediating role of sleep quality in the relationship between work addiction, stress and wellbeing, it is recommended that organizations and companies pay particular attention to their employees\' sleep quality.
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  • 文章类型: Journal Article
    工作中的灵性与职业和主观幸福感之间的关系不是一个公认的研究领域。许多研究表明,精神活动对员工繁荣的有益影响,但是这种影响的机制仍然没有得到充分的解释。本研究旨在验证员工灵性基础的拟议机制,工作压力,和生活满意度,以及感恩在这些关系中对组织的作用。人们认为,员工的灵性通过对组织的感激与工作压力间接相关。反过来,对组织的感激通过工作压力直接和间接地与生活满意度相关。该研究涵盖了在波兰不同公司工作的754名个人。在一个女性样本中,两个灵性维度都与工作压力和生活满意度间接相关。在男性中,只有灵性的世俗维度,比如对同事的态度,与工作压力和生活满意度间接相关。对组织的感激与工作压力直接负相关,通过这个变量,与生活满意度间接正相关。员工灵性对他们福祉的好处得到了证实,强调对组织的感恩态度是这种关系的重要因素。
    The relationship between spirituality at work and occupational and subjective well-being is not a well-recognized area of research. Many studies have indicated the beneficial effects of spiritual activities on employees\' flourishing, but the mechanisms of this influence are still not sufficiently explained. This study aimed to verify the proposed mechanisms that underlie employees\' spirituality, stress at work, and life satisfaction, and the role of gratitude toward the organization in these relationships. It was assumed that employees\' spirituality is indirectly related to stress at work via gratitude toward the organization. In turn, gratitude toward the organization is directly and indirectly related to life satisfaction through stress at work. The study encompassed 754 individuals working in different companies in Poland. In a sample of women, both spirituality dimensions were indirectly related to stress at work and life satisfaction. Among men, only the secular dimension of spirituality, such as attitude toward coworkers, was indirectly related to stress at work and life satisfaction. Gratitude toward the organization was negatively directly related to stress at work and, through this variable, indirectly positively related to life satisfaction. The benefits of employees\' spirituality for their well-being were confirmed, emphasizing a grateful attitude toward the organization as a significant factor in this relationship.
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  • 文章类型: Journal Article
    目的:对穿制服服务(EoUS)的员工进行心血管危险因素筛查。
    方法:共有1138名EoUS(年龄M±SD49.9±6.0岁)和263名对照(年龄M±SD54.4±9.7岁)在格但斯克心脏病学诊所的护理下,波兰,包括在研究中。收集病史和血液样本,并进行了体格检查。使用高风险国家的系统冠状动脉风险评估(SCORE)风险算法计算十年心血管死亡风险。
    结果:平均收缩压和平均舒张压明显升高,与对照组相比,在EoUS中记录了平均总胆固醇水平和平均BMI(M±SD141.7±11.6mmHgvs.135.5±11.0mmHg,p<0.001;90.1±5.9mmHgvs.84.5±6.8mmHg,p<0.001;6.01±0.76mmolvs.5.44±0.87mmol,p<0.001;29.3±4.7vs.分别为29.0±4.1,p<0.001)。最年轻的人群(20-39岁)最常吸烟-47.7%,整个EoUS组的吸烟率明显高于对照组(35.5%vs.16.7%,p=0.001)。观察到的危险因素的发生(血压≥140/90mmHg,总胆固醇浓度>5mmol,吸烟,)在EoUS中明显高于对照组(92.1%vs.57.8%,p<0.001;89.0%vs.66.9%,p<0.001;35.5%vs.16.7%,p分别<0.001)。在男性群体中,平均计算的十年致命心血管事件的风险,计算出的高风险的百分比,与对照组相比,EoUS组的风险更高(M±SD4.44±3.49vs.4.23±3.86,p=0.001;23.7%vs.20.2%,p=0.007;7.4%vs.6.5%,分别为p=0.03)。
    结论:发现,与对照组相比,穿制服服务的员工中所有确定的危险因素的患病率更高。这些危险因素在穿制服的服务雇员人群中的存在导致心血管疾病死亡的更大风险。IntJOccupMedEnvironHealth。2023年;36(5)。
    OBJECTIVE: Employees of uniformed services (EoUS) were screened for cardiovascular risk factors.
    METHODS: A total of 1138 EoUS (age M±SD 49.9±6.0 years) and 263 controls (age M±SD 54.4±9.7 years) under the care of the cardiology clinic in Gdańsk, Poland, were included in the study. Medical history and blood samples were collected, and a physical examination was performed. Ten-year cardiovascular risk of death was calculated using the systematic coronary risk evaluation (SCORE) risk algorithm for high-risk countries.
    RESULTS: Significantly higher values of mean systolic and mean diastolic blood pressure, mean total cholesterol level and mean BMI were recorded among the EoUS compared to controls (M±SD 141.7±11.6 mm Hg vs. 135.5±11.0 mm Hg, p < 0.001; 90.1±5.9 mm Hg vs. 84.5±6.8 mm Hg, p < 0.001; 6.01±0.76 mmol vs. 5.44±0.87 mmol, p < 0.001; 29.3±4.7 vs. 29.0±4.1, p < 0.001, respectively). Smoking cigarettes was most frequently reported by the youngest group (20-39 years old) - 47.7% and it was significantly higher in the entire EoUS group compared to control group (35.5% vs. 16.7%, p = 0.001). The occurrence of observed risk factors (blood pressure ≥140/90 mm Hg, total cholesterol concentration >5 mmol, smoking,) was significantly higher among EoUS compared to controls (92.1% vs. 57.8%, p < 0.001; 89.0% vs. 66.9%, p < 0.001; 35.5% vs. 16.7%, p < 0.001, respectively). In the male group, the mean calculated ten-year risk of fatal cardiovascular events, the percentage of high calculated risk, and very high risk were higher in the EoUS group compared to controls (M±SD 4.44±3.49 vs. 4.23±3.86, p = 0.001; 23.7% vs. 20.2%, p = 0.007; 7.4% vs. 6.5%, p = 0.03, respectively).
    CONCLUSIONS: The prevalence of all identified risk factors was found to be higher among employees of uniformed services when compared to the control group. The presence of these risk factors within the population of uniformed service employees results in a greater risk of mortality from cardiovascular diseases. Int J Occup Med Environ Health. 2023;36(5):656-71.
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  • 文章类型: Journal Article
    目标:随着时间的推移适应压力是一个涉及各种认知和情感评估的过程;它还取决于与工作条件有关的客观情况,以及个人因素。本文的目的是概述在20年的时间里,石油钻井平台上雇用的工人所经历的压力的动态性质。所提出的研究是一个更大的项目的一部分,涉及主观压力。
    方法:纵向研究包括对1993-2014年期间数据的分析。他们涉及167名波兰石油钻井平台工人,所有男性;研究开始时的平均年龄为29岁。在工作场所,每个员工在20年的时间内接受了至少4次调查,间隔为4-6年。检查了工作中的主观压力水平(基于主观工作评估问卷)和宣布的压力水平(基于压力调查)。
    结果:石油钻井工人对长期压力表现出不同的适应性,取决于他们对压力的主观感知。多年来,基线压力水平因人而异。第一组的特点是高初始应力,但压力在20年内系统地下降(“抗压力”)。第二组员工的特点是初始压力低,但在同一时期宣布了压力的系统性增加(“压力敏感化”)。最后,第三组的员工以灵活的方式适应压力,主观压力与客观压力最密切相关(“灵活组”)。
    结论:所提出的前瞻性研究表明,在20年以上,不同群体的主观压力水平存在差异,即,组间和组内变异性。前瞻性研究的方法表明,工作中对压力的感知是一个动态的过程,并且随着时间的推移而变化。IntJOccupMedEnvironHealth。2023年;36(4)。
    OBJECTIVE: Adapting to stress over time is a process involving various cognitive and emotional assessments; it also depends on the objective situation related to working conditions, as well as on individual factors. The aim of this paper is to outline the dynamic nature of stress experienced by workers employed on oil rigs over a period of 20 years. The presented research is part of a larger project and concerns subjective stress.
    METHODS: Longitudinal studies included the analysis of data regarding the period of 1993-2014. They concerned 167 Polish oil rig workers, all men; the average age at the beginning of the study was 29 years. Each employee was surveyed at least 4 times over a period of 20 years at intervals of 4-6 years in the workplace. The subjective level of stress at work (based on the Subjective Job Evaluation Questionnaire) and the level of declared stress (based on the Stress Survey) were examined.
    RESULTS: Oil rig workers show different adaptations to stress over a long term, depending on their subjective perception of stress. Baseline stress levels can vary from person to person over the years. The first group was characterized by high initial stress, but the stress decreased systematically over 20 years (\"stress resisting\"). Employees from the second group were characterized by low initial stress, but declared a systematic increase in stress in the same period (\"stress sensitizing\"). Finally, employees from the third group adapted to stress in a flexible way, with subjective stress being most strongly associated with objective stress (\"flexible group\").
    CONCLUSIONS: The presented prospective study showed differences between the subjective levels of stress depending on the distinguished groups over 20 years, i.e., between-group and intra-group variability. The method of prospective research shows that the perception of stress at work is a dynamic process and it changes over time. Int J Occup Med Environ Health. 2023;36(4):477-92.
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  • 文章类型: Journal Article
    背景:在SARS-CoV-2大流行期间,与过去的灾难和紧急情况一样,世界各地的护士发挥着重要作用。更重要的是,大流行对每个国家的医疗保健系统施加的前所未有的压力给护士带来了巨大的挑战,这可能会影响他们的福祉,工作效能感和工作满意度。
    目的:本研究的主要目的是描述SARS-CoV-2大流行期间与护士工作相关的焦虑因素;评估当时护士的冠状病毒焦虑强度和工作满意度;评估COVID-19大流行期间护士工作满意度的预测因素;根据与他们在COVID-19大流行期间的经历相关的选定变量,评估工作满意度和冠状病毒焦虑强度的差异。
    方法:匿名问卷调查于2020年6月23日至2022年3月23日在波兰进行。
    方法:来自波兰15个省的433名护士被纳入研究(年龄范围22-68;M=41.63)。护理资历M=18.6。
    方法:研究基于:工作满意度量表(SSP),冠状病毒焦虑量表(CAS),和一份自我报告的结构化问卷。
    结果:大多数受访者表示他们害怕感染SARS-CoV-2(25.4%),将感染传播给家庭(22.4%),患有COVID-19并经历健康并发症(6.7%)以及过度的工作责任和身体疲劳(6.5%)。基于二元相关性,可以得出结论,在COVID-19大流行期间,受访者的工作满意度处于平均水平(M=19.9);冠状病毒焦虑处于平均水平(M=4.9),工作压力较高(M=7.1)。冠状病毒焦虑并不构成大流行期间研究对象工作满意度的统计学显著预测因子(SE=0.048;β=0.05;p=0.942)。
    结论:冠状病毒焦虑与护士的工作满意度没有直接关系。在COVID-19大流行期间,护士的工作满意度可能是由一系列不同的因素决定的。
    结论:在波兰护士中,冠状病毒焦虑是平均的,与他们的工作满意度无关。
    During the SARS-CoV-2 pandemic, as in past disasters and emergencies, nurses around the world play an important role. What is more, the unprecedented pressure exerted by the pandemic on healthcare systems in every country brings big challenges to nurses, which may affect their well-being, work efficacy and job satisfaction.
    The main objective of the presented studies was to describe anxiety factors related to the work of nurses during the SARS-CoV-2 pandemic; to assess the intensity of coronavirus anxiety and job satisfaction experienced by nurses at that time; to assess predictors of job satisfaction of nurses during the COVID-19 pandemic; to assess the differences in the intensity of job satisfaction and coronavirus anxiety depending on the selected variables related to their experiences during the COVID-19 pandemic.
    Anonymous questionnaire surveys were conducted online among the participants between 23 June 2020 and 23 March 2022 in Poland.
    433 nurses from 15 Polish provinces were included in the studies (age range 22-68; M = 41.63). Nursing seniority M = 18.6.
    The studies were based on: Satisfaction with Job Scale (SSP), Coronavirus Anxiety Scale (CAS), and a self-report structured questionnaire.
    The most respondents indicated that they were afraid of becoming infected with SARS-CoV-2 (25.4 %), transmitting infection to the family (22.4 %), becoming sick with COVID-19 and experiencing health complications (6.7 %) and of excessive work responsibilities and physical fatigue (6.5 %). Based on the bivariate correlation, it can be concluded that job satisfaction of the respondents during the COVID-19 pandemic was on an average level (M = 19.9); coronavirus anxiety was on an average level (M = 4.9), and stress at work was on a high level (M = 7.1). Coronavirus anxiety did not constitute statistically significant predictors of job satisfaction of subjects studied during the pandemic (SE = 0,048; β = 0,05; p = 0.942).
    Coronavirus anxiety wasn\'t associated with job satisfaction of nurses directly. Job satisfaction of nurses during the COVID-19 pandemic was likely to be shaped by a range of different factors.
    In Polish nurses coronavirus anxiety was average and wasn\'t associated with their job satisfaction.
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  • 文章类型: Journal Article
    未经评估:新冠肺炎大流行和第一次封锁特别紧张,对经济产生了重大影响,但对公司董事压力的影响尚不清楚。因此,这项研究旨在评估风险最大的公司的影响和特征。
    UNASSIGNED:向13,114公司发送了在线问卷。它评估了工作中的压力,员工数量,活动部门,商业活动率和地理位置。它研究了平均压力水平,压力的百分比>8/10,并对风险最大的公司的特征进行了分析。
    UNASSIGNED:共有807名公司董事做出了回应。他们的压力水平在封锁期间增加了25.9%,其中28.7%的人压力>8/10。封锁期间压力水平增加最大的行业是零售业,批发贸易,和疗养院。在封锁期间,压力>8/10的风险最大的部门往往是疗养院,药店,和IT活动。最大的公司的压力水平增长最高。
    未经评估:COVID-19大流行的首次封锁对公司董事的压力产生了重大影响。大公司的董事最容易受到压力以及医疗和IT活动的影响。
    UNASSIGNED: The COVID-19 pandemic and the first lockdown were particularly stressful with a major economic impact, but the impact on stress of company directors was not known. Therefore, this study aimed to assess that impact and the characteristics of companies the most at risk.
    UNASSIGNED: A online questionnaire was sent to 13,114 company. It assessed stress at work, number of employees, sector of activity, business activity rate and geographical location. It studied the mean stress levels, the percentage of stress > 8/10 and carried out an analysis of the characteristics of the most at-risk companies.
    UNASSIGNED: A total of 807 company directors responded. Their stress levels increased by 25.9% during lockdown and 28.7% of them had a stress > 8/10. Sectors which had the biggest increase in stress levels during lockdown were retail trade, wholesale trade, and nursing homes. Sectors the most at risk of stress >8/10 during lockdown tended to be nursing homes, pharmacies, and IT activities. Biggest companies had the highest increase in stress levels.
    UNASSIGNED: The first lockdown of the COVID-19 pandemic had a major impact on the stress of company directors. Directors of large companies were the most exposed to stress as well as medical and IT activities.
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  • 文章类型: Journal Article
    与灵性相比,宗教信仰一直是有关工作场所的研究中被忽视的因素。一些现有的研究表明,宗教承诺和本质上以宗教为导向的员工取得了积极成果。然而,缺乏研究来解释宗教承诺与职业幸福感的关系。这项研究旨在研究宗教习俗与工作压力之间的关系机制,以及宽恕作为这种联系背后的道德美德的作用。这项研究的参与者是来自波兰的754名员工。这项研究采用了横截面设计。控制性别的机制,面额,年龄,教育,以及所担任职位的水平,通过宽恕,祈祷和群众出席和工作压力之间的间接关系得到了证实。宗教习俗与缺乏报复和回避动机呈正相关,which,反过来,与工作压力呈负相关。讨论了宗教承诺在职业福祉中的作用,考虑到社会文化条件,并提出了理论和实践意义。
    Religiosity has been a neglected factor in studies regarding the workplace in comparison to spirituality. Some available studies have indicated positive outcomes of religious commitment and intrinsically religious-oriented employees. There is however a lack of research explaining how religious commitment is related to occupational well-being. This study aimed to examine the mechanism of the relationship between religious practices and stress at work and the role of forgiveness as a moral virtue underlying this link. The participants in the study were 754 employees from Poland. The research used a cross-sectional design. The mechanism controlled for gender, denomination, age, education, and the level of position held, and the indirect relationship between prayer and mass attendance and stress at work through forgiveness was confirmed. Religious practices were positively related to a lack of revenge and avoidance motivation, which, in turn, was negatively correlated with stress at work. The role of religious commitment in occupational well-being was discussed, considering socio-cultural conditioning, and the theoretical and practical implications were presented.
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  • 文章类型: Journal Article
    对语音障碍之间的相互作用的关注较少,压力,和室内环境质量对教师工作能力的影响。因此,我们的目的是研究如果将语音障碍和工作压力这两个变量组合在一起,而不是分别评估这两个因素时,工作能力降低的相关性是否更强.
    我们利用1198个样本和芬兰教师的子样本(n=538)进行了问卷调查,包括对工作能力的验证自我评估和对学校建筑的技术评估。
    当组合时,与单独评估相比,嗓音障碍和工作压力与工作能力下降的相关性更强.在工作能力差和中等的情况下,压力的发生比语音障碍的发生更为普遍。10名既没有嗓音障碍也没有压力的教师中有9名报告了良好的工作能力,而患有语音障碍和压力的教师中有十分之四的工作能力差。关于背景变量,在无问题建筑物中工作的受试者中,近一半既没有压力也没有语音障碍。
    我们建议为减轻工作压力提供支持,以提高教师的工作绩效。调查结果还支持维护校舍并保持良好状态。需要进行后续研究,以调查语音障碍和相关变量对工作能力的可能影响。
    UNASSIGNED: Less attention has been paid to the interaction between voice disorders, stress, and indoor environmental quality for work ability in teachers. Therefore, our aim was to study whether lower work ability associated more strongly when the variables of voice disorders and stress at work were combined as opposed to evaluating these two factors separately.
    UNASSIGNED: We conducted a questionnaire study including validated self-assessment of work ability and a technical assessment of school buildings utilizing a sample of 1198 and a subsample (n = 538) of Finnish teachers.
    UNASSIGNED: When combined, voice disorders and stress at work had a stronger association to decreased work ability than when they were evaluated separately. The occurrence of stress was more prevalent in poor and moderate work ability than the occurrence of voice disorders. Nine out of 10 of the teachers who had neither voice disorders nor stress reported good work ability, while four out of 10 of the teachers who suffered from both voice disorders and stress had poor work ability. As regards the background variables, nearly half of the subjects working in the non-problem buildings have neither stress nor voice disorders.
    UNASSIGNED: We recommend offering support for reducing stress at work to improve teachers\' work performance. The findings also support the maintenance of school buildings and keeping them in good condition. Follow-up studies are needed to investigate the possible effects of voice disorders and the associated variables on work ability.
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  • 文章类型: Journal Article
    OBJECTIVE: The main purpose of this research was to investigate the relationship between alexithymia, stress at work, and post-traumatic stress disorder (PTSD) in impact emergency call center operators working in Poland (province of Greater Poland). The risk of exposure to critical life events was also considered.
    METHODS: Data were collected using self-report questionnaires administered after dispatchers\' shifts. The emergency call center operators (N = 66) completed the Impact of Event Scale-Revised, 20-item Toronto Alexithymia Scale, Workplace Perceived Stress Questionnaire, and a questionnaire measuring the frequency and intensity of potentially traumatic events faced by emergency operators (a questionnaire developed by the authors).
    RESULTS: Twenty of the most frequent events (e.g., child sexual harassment, rape, etc.) were identified. Results indicated that post-traumatic stress positively correlated with (a) work-related stress and (b) one aspect of alexithymia: difficulty expressing feelings. Additionally, work-related stress was identified as a mediator for the relation between alexithymia and the intensity of post-traumatic stress.
    CONCLUSIONS: The results of this study confirm that emergency operators are a high-risk group for the development of PTSD. The study results suggest that performing the work of an emergency dispatcher is not only demanding but also inherently involves participation in potentially traumatic events (as encountered through emergency calls).
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  • 文章类型: Journal Article
    病假是最重要的工作人群健康指标之一。这是一个复杂的现象,由卫生保健和职业卫生专家调查,经济学家,和工作的心理学家。疾病缺失被用作发病率和死亡率的预测指标,但是除了个人的健康状况,疾病缺席受人口影响,社会经济因素,和工作环境因素。工作中的冲突是一种常见的心理社会风险因素,可能会影响病假。该研究的目的是调查不同类型的工作场所冲突与自我报告的医学证明的疾病缺勤之间的关系,使用来自四个定期国家调查的横断面调查数据-拉脱维亚的工作条件和风险(2006-2018)。样本代表拉脱维亚的工作人口,因为受访者是从不同地区和行业随机抽取的。总的来说,研究样本(n=8557)由16至80岁(平均42.8+/-12.6)的员工组成,其中46.2%为男性,53.8%为女性。研究人员使用计算机辅助个人访谈(CAPI)方法来收集数据。通过使用二项逻辑回归分析工作场所冲突与疾病缺勤之间的关联,并以95%置信区间(CI)计算为比值比(OR),随着性别的调整,年龄,教育和调查年。女性缺病的风险较高(OR=1.24,CI1.13-1.35),25-44岁的员工和收入较高的员工。控制社会人口因素和调查年份,在所分析的所有类型的工作场所冲突中,缺勤的可能性显着增加。与疾病缺勤的最强关联与经理与员工之间的冲突(OR=1.51,CI1.37-1.66)和员工群体之间的冲突(OR=1.45,CI1.31-1.61)有关。员工与客户之间的冲突也增加了病假的几率(分别为OR=1.39,CI1.27-1.52和OR=1.11,CI1.01-1.23)。我们的发现表明,需要在公司层面进行量身定制的干预措施,以减少因疾病缺席的危险因素而产生的工作场所冲突。这些应该侧重于提高管理者的领导能力和人力资源管理技能。
    Sickness absence is one of the most important working population health indicators. It is a complex phenomenon that is investigated by health care and occupational health specialists, economists, and work psychologists. Sickness absence is used as a predictor for morbidity and mortality, but besides the health status of an individual, sickness absence is influenced by demographic, socio-economic factors, and work environment factors. Conflicts at work are a common psychosocial risk factor that can affect sickness absence. The aim of the study was to investigate the association between different types of workplace conflict and self-reported medically certified sickness absence using cross-sectional survey data pooled from four periodic national surveys-Work conditions and risks in Latvia (2006-2018). The sample is representative of the working population of Latvia, as respondents were randomly drawn from different regions and industries. In total, the study sample (n = 8557) consisted of employees between 16 and 80 years old (average 42.8 +/- 12.6) of which 46.2% were males and 53.8% were females. Researchers used the computer-assisted personal interviewing (CAPI) method for collecting data. The association between workplace conflicts and sickness absence was analysed by using binomial logistic regression and calculated as odds ratios (OR) with 95% confidence intervals (CI), with adjustment for gender, age, education and survey year. The risk of sickness absence was higher among women (OR = 1.24, CI 1.13-1.35), employees aged 25-44 years old and employees with higher income. Controlling for socio-demographic factors and survey year, the odds of sickness absence increased significantly for all types of workplace conflict analysed. The strongest association with sickness absence was related to conflicts between managers and employees (OR = 1.51, CI 1.37-1.66) and conflicts between groups of employees (OR = 1.45, CI 1.31-1.61). Conflicts between employees and with customers also increased the odds of sickness absence (OR = 1.39, CI 1.27-1.52 and OR = 1.11, CI 1.01-1.23, respectively). Our findings suggest that tailored interventions at a company level for reducing workplace conflicts as risk factors of sickness absence are required. Those should focus on the improvement of managers\' leadership and human resource management skills.
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