safety culture

安全文化
  • 文章类型: Journal Article
    安全文化是组织绩效的关键决定因素,特别是在高风险行业,特别是石油和天然气行业。了解利益相关者的偏好对于制定有效的策略以增强安全文化至关重要。本研究利用层次分析法(AHP)优先考虑利益相关者的偏好,确定马来西亚石油和天然气行业安全文化的关键要素。本研究采用了一种结构化的方法来评估石油和天然气行业的安全文化,关注三个关键领域的18个子要素:心理,行为,和情境因素。使用有目的的滚雪球抽样招募了各种行业专家样本,以确保全面代表利益相关者的观点。运用层次分析法框架对数据进行分析,利用结构化问卷和多准则决策技术来优先考虑已确定的安全文化要素。AHP分析确定了石油和天然气部门不同专业群体之间的不同优先事项。安全和健康从业者强调实用的元素,如安全规则和管理承诺,而院士优先考虑知识和培训。管理人员强调了安全所有权和沟通的重要性,而政策制定者专注于更广泛的领域,政策导向方面。研究结果表明,安全文化改善举措应量身定制,以满足每个专业群体的具体需求和优先事项。对利益相关者偏好的细微差别理解对于制定整合可观察行为的综合战略至关重要,情境条件,和心理因素,最终在石油和天然气行业培育强大的安全文化。
    Safety culture is a critical determinant of organisational performance, particularly in high-risk industries especially in oil and gas. Understanding stakeholder preferences is essential for developing effective strategies that enhance safety culture. This study utilised the Analytic Hierarchy Process (AHP) to prioritise stakeholder preferences, identifying key elements of safety culture in Malaysia\'s oil and gas sector. This study employed a structured methodology to evaluate safety culture within the oil and gas industry, focusing on 18 sub-elements across three key domains: psychological, behavioural, and situational factors. A diverse sample of industry experts was recruited using purposeful and snowball sampling to ensure a comprehensive representation of stakeholder views. The AHP framework was applied to analyse the data, utilizing structured questionnaires and multicriteria decision-making techniques to prioritize the identified safety culture elements. The AHP analysis identified distinct priorities among different professional groups within the oil and gas sector. Safety and Health Practitioners emphasized practical elements such as safety rules and management commitment, while academicians prioritized knowledge and training. Management personnel highlighted the importance of safety ownership and communication, whereas policymakers focused on broader, policy-oriented aspects. The findings suggest that safety culture improvement initiatives should be tailored to address the specific needs and priorities of each professional group. A nuanced understanding of stakeholder preferences is crucial for developing comprehensive strategies that integrate observable behaviours, situational conditions, and psychological factors, ultimately fostering a robust safety culture in the oil and gas industry.
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  • 文章类型: Journal Article
    患者安全是全球医疗保健系统中的一个重要问题。了解医疗保健专业人员中安全文化与事件报告行为之间的相互作用对于改善患者预后至关重要。
    研究沙特阿拉伯医疗保健专业人员对患者安全文化的看法及其对事件报告态度的影响,考虑到诸如护理水平等变量,所有权,和专业背景。
    一项横断面调查已在线和现场分发给453名医疗保健专业人员,402完成。调查评估了安全文化和事件报告行为的各个方面。统计分析包括相关矩阵,回归模型,以及不同类型医院设置的比较评估。
    该研究揭示了感知的安全文化与事件报告行为之间的显着关联(p<0.01)。具体来说,管理(B=0.64,p<0.01),工作条件(r=0.51,p<0.01),工作满意度(r=0.52,p<0.01)被认为是改善的关键。该研究强调了培养无责任文化和建立明确的报告准则以提高报告频率的重要性。
    在医疗机构中增强患者的安全感会积极影响事件报告的可能性。旨在改善安全文化的战略干预措施可以显着提高患者护理质量。
    UNASSIGNED: Patient safety is a critical concern in healthcare systems worldwide. Understanding the interplay between safety culture and incident reporting behaviors among healthcare professionals is essential for improving patient outcomes.
    UNASSIGNED: To examine the perception of patient safety culture among healthcare professionals in Saudi Arabia and its impact on their attitudes toward incident reporting, considering variables such as level of care, ownership, and professional background.
    UNASSIGNED: A cross-sectional survey was distributed both online and onsite to 453 healthcare professionals, with 402 completing it. The survey assessed various dimensions of safety culture and incident reporting behaviors. Statistical analysis included correlation matrices, regression models, and comparative assessments across different types of hospital settings.
    UNASSIGNED: The study revealed significant associations between perceived safety culture and incident reporting behaviors (p < 0.01). Specifically, management (B = 0.64, p < 0.01), working conditions (r = 0.51, p < 0.01), and job satisfaction (r = 0.52, p < 0.01) were identified as crucial for improvement. The study highlighted the importance of fostering a blame-free culture and establishing clear reporting guidelines to enhance reporting frequencies.
    UNASSIGNED: Enhancing the perception of patient safety within healthcare settings positively influences the likelihood of incident reporting. Strategic interventions aimed at improving safety culture could significantly advance patient care quality.
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  • 文章类型: Journal Article
    本文探讨了安全文化(作为组织文化的子集)对燃烧后碳捕集设施安全性能的影响。在确定安全文化的控制变量后,建立了系统动力学模型来评估这些变量对设施安全性能的影响。对安全文化的关注是为了避免可能显著影响公司持续能力的重大灾难,以及在常规操作期间(即没有系统故障时)发生的轻微但破坏性事件。本文阐述了文化规范之间的复杂关系,领导实践,沟通模式,和安全行为,强调管理和人员对安全的承诺,开放的沟通,安全投资,和生产力压力。这项研究的见解有助于制定战略,以提高碳捕获操作的安全性能,从而促进能源网络这些基本要素的完整性和可靠性。本文着重于在组织实践中表现出来的安全文化的可见方面。我们提出了一个系统动力学模型来设计策略,以调和盈利能力,同时防止事故发生。
    This article explores the influence of safety culture (as a subset of organizational culture) on the safety performance of a post-combustion carbon capture facility. After determining the controlling variables of safety culture, a system dynamics model was built to assess how those variables contribute to the safety performance of the facility. The focus on safety culture arises for avoiding major disasters that could significantly impact a company\'s ability to continue, as well as minor but disruptive incidents occurring during routine operations (i.e. when there is no system upset). This paper describes the complex relationship between cultural norms, leadership practices, communication patterns, and safety conduct with an emphasis on management and personnel commitment to safety, open communication, safety investments, and productivity pressure. Insights from this study contribute to the development of strategies for enhancing the safety performance of carbon capture operations, thereby promoting the integrity and reliability of these essential elements of energy networks. This paper focuses on the visible aspect of safety culture as manifested in organismal practices. We proposed a system dynamics model to devise strategies to reconcile the profitability while preventing accidents.
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  • 文章类型: Journal Article
    风险评估是安全使用生物制剂的基石。世界卫生组织(WHO)实验室生物安全手册第四版风险评估专论为完成风险评估提供了逐步指导,从信息收集和识别危险到评估风险,发展,并实施控制和审查。支持在实验室内发展成熟的安全文化,重要的是,所有处理生物制剂的工作人员都必须了解风险评估的基础知识,并接受识别其工作活动(或任务)造成的危险的培训,并了解如何减轻因开展这项工作而产生的风险。任何“有能力的”人员都可能参与评估因开展活动而带来的风险。那些最接近工作的人,他们了解正在执行的任务的细节,应该参与创建风险评估。本章中的指南不仅适用于生物安全专业人员,实验室科学家,或设施经理,但可以由任何熟悉被评估活动的合格工人使用。本章使用世界卫生组织的指南,将风险评估的原则应用于流行病出血性疾病病毒(EHDV)的工作,使用示例活性-从细胞培养物中的EHDV测试样品中分离病毒。
    Risk assessment is the cornerstone of working safely with biological agents. The World Health Organization (WHO) Laboratory Biosafety Manual Fourth Edition Monograph on Risk Assessment provides stepwise guidance for completing a risk assessment, from information gathering and identifying hazards to evaluating the risks, developing, and implementing controls and review.To support the development of a mature safety culture within laboratories, it is important that all staff who handle biological agents understand the fundamentals of risk assessment and receive training in identifying hazards created by their work activities (or tasks) and understand how to mitigate the risks arising from carrying out that work. Any \"competent\" person may be involved in assessing the risks posed by carrying out an activity. Those closest to the work, who understand the details of the task being undertaken, should be involved in creating the risk assessment. The guidance in this chapter is not just applicable to biosafety professionals, laboratory scientists, or facility managers but can be used by any competent worker familiar with the activity being assessed.This chapter uses the guidance from the WHO to apply the principles of risk assessment to working with Epizootic hemorrhagic disease virus (EHDV), using an example activity-virus isolation from EHDV test samples in cell culture.
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  • 文章类型: Journal Article
    背景:尿路感染(UTI)是居住在养老院的老年人中诊断最多的感染。
    目的:确定在英国居住在养老院的老年人中识别和预防UTI的干预措施,并解释其作用机制,为谁,在什么情况下。
    方法:进行了现实主义的证据综合,以开发识别和预防UTI的基础策略的程序理论。完成了对书目数据库的基于主题的通用搜索,并与利益相关者协商,进一步进行了针对性搜索,以测试和完善计划理论。
    结果:有56篇文章被纳入综述。在三个理论领域中开发和安排了九种上下文机制结果配置:(1)支持准确识别UTI的策略,(2)居民预防UTI的护理策略;(3)制定最佳实践。我们的计划理论解释了当将其纳入满足居民基本护理需求和偏好的护理例程和活动时,如何使护理人员能够识别和预防UTI。这是通过养老院管理人员的积极和可见的领导和与护理人员的工作和角色相关的教育来促进的。
    结论:养老院工作人员在预防和识别养老院居民UTI方面发挥着至关重要的作用。将其纳入他们提供的基本护理可以帮助他们采取积极的方法来预防感染并避免不必要的抗生素使用。这需要一种个性化和安全文化的关怀环境,由专员推动,监管机构和供应商,领导和资源致力于支持知识渊博的护理人员采取预防措施。
    BACKGROUND: Urinary tract infection (UTI) is the most diagnosed infection in older people living in care homes.
    OBJECTIVE: To identify interventions for recognising and preventing UTI in older people living in care homes in the UK and explain the mechanisms by which they work, for whom and under what circumstances.
    METHODS: A realist synthesis of evidence was undertaken to develop programme theory underlying strategies to recognise and prevent UTI. A generic topic-based search of bibliographic databases was completed with further purposive searches to test and refine the programme theory in consultation with stakeholders.
    RESULTS: 56 articles were included in the review. Nine context-mechanism-outcome configurations were developed and arranged across three theory areas: (1) Strategies to support accurate recognition of UTI, (2) care strategies for residents to prevent UTI and (3) making best practice happen. Our programme theory explains how care staff can be enabled to recognise and prevent UTI when this is incorporated into care routines and activities that meet the fundamental care needs and preferences of residents. This is facilitated through active and visible leadership by care home managers and education that is contextualised to the work and role of care staff.
    CONCLUSIONS: Care home staff have a vital role in preventing and recognising UTI in care home residents.Incorporating this into the fundamental care they provide can help them to adopt a proactive approach to preventing infection and avoiding unnecessary antibiotic use. This requires a context of care with a culture of personalisation and safety, promoted by commissioners, regulators and providers, where leadership and resources are committed to support preventative action by knowledgeable care staff.
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  • 文章类型: Journal Article
    患者安全报告和学习系统(PSRLS)是在医疗机构(HCO)中促进患者安全文化的工具。许多PRSLS是当地开发的。世卫组织2021-2030年患者安全全球行动计划敦促各国政府部署包括PSRLS在内的医疗风险管理政策。加泰罗尼亚卫生部(MHC)在解决由于信息系统不同而导致的质量和患者安全(Q&PS)问题方面面临挑战。为了应对这些挑战,MHC开发了地区性PSRLS,并将其嵌入加泰罗尼亚2023-2027年质量和患者安全战略计划(QPSS计划Cat)中。
    方法:四步流程:(1)创建治理模型,加泰罗尼亚PSRLS(SNispCat)的网络平台和报告表格;(2)SNispCat推出;(3)在HCO和PS记分卡的认证模型中嵌入SNispCat信息;(4)在QPSS计划Cat2023-2027中开发SNispCat。
    结果:63/64急性护理医院(ACH)正在使用SNiSPCat,376/376个初级医疗团队(PCT)和17/98长期护理设施(LTCF)。1335/109对273名专业人员进行了培训。截至2022年,已迁移并报告了127051起事件(2013-2022年)。该系统为HCO生成了三个全面的风险图:一个为ACH,包括患者跌倒,药物,临床过程和程序;第二,PCT,包括临床过程和程序,临床管理和药物治疗;三分之一是LTCF,包括患者跌倒,药物,数字/类比文档。SNiSPCat提供了支持ACH认证模型1312个中的53个标准和PCT认证模型379个中的14个标准的信息。关于MHC患者安全记分卡,SNiSPCat数据支持147个ACH中的14个指标和41个PCT中的4个指标。
    结论:区域PSRLS(SNispCat)的可用性允许MHC通过直接信息领导Q&PS政策,与激励相关的加泰罗尼亚认证模型和PS记分卡标准的风险图和数据支持,将SNispCat转变为实施加泰罗尼亚2023-2027年质量和患者安全战略计划的驱动工具。
    Patient safety reporting and learning systems (PSRLS) are tools to promote patient safety culture in healthcare organisations (HCO). Many PRSLS are locally developed. WHO Global Action Plan on Patient Safety 2021-2030 urges governments to deploy policies for healthcare risk management including PSRLS. The Ministry of Health of Catalonia (MHC) faced challenges in addressing quality and patient safety (Q&PS) issues due to disparate information systems. To address these challenges, the MHC developed a territorial PSRLS and embedded it in the Quality and Patient Safety Strategic Plan of Catalonia 2023-2027 (QPSS Plan Cat).
    METHODS: Four-step process: (1) creation of a governance model, a web platform and reporting forms for a PSRLS in Catalonia (SNiSP Cat); (2) SNiSP Cat roll out; (3) embed SNiSP Cat information in the accreditation model for HCO and the PS scorecard; (4) Development of SNiSP Cat within the QPSS Plan Cat 2023-2027.
    RESULTS: The SNiSP Cat is in use by 63/64 acute care hospital (ACH), 376/376 primary healthcare teams (PCT) and 17/98 long-term care facilities (LTCF). 1335/109 273 professionals were trained. Until 2022, 127 051 incidents have been migrated and reported (2013-2022). The system has generated three comprehensive risk maps for HCO: one for ACH, including patients\' falls, medication, clinical process and procedures; second for PCT, including clinical process and procedures, clinical administration and medication; and a third for LTCF, included patients\' falls, medication, digital/analogical documentation. SNiSP Cat provided information to support 53 standards out of 1312 of the ACH accreditation model and 14 standards out of 379 of PCT one. Regarding the MHC patient safety scorecard, 14 indicators out of 147 of ACH and 4 out of 41 of PCT are supported by SNiSP Cat data.
    CONCLUSIONS: The availability of a territorial PSRLS (SNiSP Cat) allows MHC leads the Q&PS policy with direct information, risk maps and data support to the standards for the Catalan accreditation models and PS scorecard linked to incentivisation, turning the SNiSP Cat into a driven tool to implement the Quality and Patient Safety Strategic Plan of Catalonia 2023-2027.
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  • 文章类型: Journal Article
    在建筑行业,大多数安全文化研究仅限于一个国家,很少关注跨国研究。这限制了为强大的框架和可靠的安全文化规模奠定基础。这项研究通过研究10个国家的安全文化来解决这一差距,包括那些没有以前研究的人。测量仪器,由311名建筑工人完成,确定了衡量安全文化的七个关键因素,内容和结构效度,确保调查结果的信度和效度。结果表明,工作经验,受教育程度和就业状况对员工安全文化有显著影响。此外,调查了这些因素在各国之间的异同,宿命论和乐观因素以及工作压力和优先因素是建筑业安全文化弱化的最重要因素。这项研究使行业从业者能够系统地评估现场安全文化,监督实践并改进。
    In the construction industry, most safety culture studies are limited to a single country, with minimal attention to cross-country studies. This limits creating a foundation for a robust framework and reliable safety culture scale. This study addresses this gap by studying safety culture in 10 countries, including those without previous studies. The survey instrument, completed by 311 construction employees, identified seven key factors measuring safety culture, with content and construct validity ensuring the reliability and validity of survey findings. Results indicated that work experience, education level and employment status have significant impacts on employees\' safety culture. Additionally, similarities and differences in these factors across countries were investigated, and the fatalism and optimism factor and the work pressure and priority factor are the most significant contributors to the weakening of safety culture in the construction industry. This research allows industry practitioners to systematically assess on-site safety culture, oversee practices and improve.
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  • 文章类型: Journal Article
    背景:患者安全文化和患者体验的度量通常用于评估医疗服务质量,包括医院,但是这两个领域之间的关系仍然不确定。在这项研究中,我们旨在探索和综合已发表的有关医院环境中这些主题之间关系的文献.
    方法:这项研究是使用Arksey和O\'Malley框架的五个阶段进行的,由乔安娜·布里格斯研究所提炼。在CINAHL中进行了搜索,科克伦图书馆,ProQuest,MEDLINE,PsycINFO,SciELO和Scopus数据库。在澳大利亚和全球相关组织的网站上进行了进一步的在线搜索。根据预定标准提取数据。
    结果:4512项研究初步确定;15项研究符合纳入标准。确定了患者安全文化和患者体验领域之间的一些正统计关系。沟通和团队合作是影响患者安全文化与患者体验之间关系的最重要因素。经理和临床医生对安全性持积极看法,并与患者经验保持积极关系,但是,当管理者独自持有这种观点时,情况并非如此。定性方法从患者和家庭的角度提供了对患者安全文化的进一步见解。
    结论:研究结果表明,患者能够认识到医院团队可能遗漏的安全相关问题。然而,研究主要测量员工对患者安全文化的看法,并不总是包括患者对患者安全文化的体验。Further,患者安全文化与患者体验之间的关系通常被确定为统计关系,使用定量方法。评估患者安全文化以及患者体验的进一步研究对于提供更全面的安全性图片至关重要。这将有助于发现可能对患者安全文化和患者体验产生间接影响的问题和其他因素。
    BACKGROUND: Measures of patient safety culture and patient experience are both commonly utilised to evaluate the quality of healthcare services, including hospitals, but the relationship between these two domains remains uncertain. In this study, we aimed to explore and synthesise published literature regarding the relationships between these topics in hospital settings.
    METHODS: This study was performed using the five stages of Arksey and O\'Malley\'s Framework, refined by the Joanna Briggs Institute. Searches were conducted in the CINAHL, Cochrane Library, ProQuest, MEDLINE, PsycINFO, SciELO and Scopus databases. Further online search on the websites of pertinent organisations in Australia and globally was conducted. Data were extracted against predetermined criteria.
    RESULTS: 4512 studies were initially identified; 15 studies met the inclusion criteria. Several positive statistical relationships between patient safety culture and patient experience domains were identified. Communication and teamwork were the most influential factors in the relationship between patient safety culture and patient experience. Managers and clinicians had a positive view of safety and a positive relationship with patient experience, but this was not the case when managers alone held such views. Qualitative methods offered further insights into patient safety culture from patients\' and families\' perspectives.
    CONCLUSIONS: The findings indicate that the patient can recognise safety-related issues that the hospital team may miss. However, studies mostly measured staff perspectives on patient safety culture and did not always include patient experiences of patient safety culture. Further, the relationship between patient safety culture and patient experience is generally identified as a statistical relationship, using quantitative methods. Further research assessing patient safety culture alongside patient experience is essential for providing a more comprehensive picture of safety. This will help to uncover issues and other factors that may have an indirect effect on patient safety culture and patient experience.
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  • 文章类型: Journal Article
    目的:本研究的目的是通过内部审计(IA)评估重症监护病房(CCU)零项目的实施情况。
    方法:设计:实时观察安全性分析。编制了一份带有明确项目的问卷,以确保客观性。在IAS之后,与审计员进行了调查。
    方法:ServizoGalegodeSaúde和Ribera-POVISA医院的11个CCU。
    方法:由医疗,护理,对来自卫生领域的质量人员和34例患者进行了评估。
    方法:符合质量标准(项目的≥60%),优势,需要改进的地方,审计师在IA中的权益,符合组织和项目。
    结果:100%CCU符合质量标准。18.03%的项目由所有CCU完成。优势:员工激励,积极接受审计师,以及在某些CCU中使用计算机工具。需要改进的地方:气管内导管袖带压力控制自动系统的缺陷(符合CCU的9.1%),培训需求,沟通问题,并且不使用检查表(占报告的45.5%)。审计师发现IA非常有趣,19%的人建议改进组织和项目。
    结论:所有CCU均符合先前商定的质量标准。确定了许多改进机会,并将其传达给已审计的CCU。为了更大的同质性和客观性,需要对先前商定的项目和定义进行审查。
    OBJECTIVE: The objective of this study was to assess the implementation of Zero Projects in Critical Care Units (CCUs) through Internal Audits (IA).
    METHODS: Design: Real-time observational safety analysis. A questionnaire was developed with defined items to ensure objectivity. After IAs, a survey was conducted with the auditors.
    METHODS: 11 CCUs in hospitals of the Servizo Galego de Saúde and Ribera-POVISA.
    METHODS: 24 auditors in 9 teams composed of medical, nursing, and quality personnel from health areas and 34 patients were assessed.
    METHODS: Compliance with the quality standard (≥60% of items), strengths, areas for improvement, auditor\'s interest in IA, conformity with the organization and items.
    RESULTS: 100% CCUs met the quality standard. 18.03% of items were fulfilled by all CCUs. Strengths: staff motivation, positive reception of auditors, and use of computer tools in some CCUs. Areas for improvement: deficit of automatic systems for controlling endotracheal tube cuff pressure (compliance rate in 9.1% of CCUs), training needs, communication issues, and not using checklists (45.5% of the reports). Auditors found IA very interesting, and 19% suggested improving organization and items.
    CONCLUSIONS: All CCUs met the previously agreed-upon quality standard. Numerous improvement opportunities were identified and communicated to the audited CCUs. For greater homogeneity and objectivity, a review of previously agreed items and definitions is required.
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  • 文章类型: Journal Article
    手术团队协同工作以防止发生保留的手术物品(RSI)。此质量改进项目的目的是提高对设施政策的合规性,并提高团队合作技能,以防止发生RSI。项目团队实施了基于证据的通信协议,更新的医院网络政策,引入了及时的工作辅助工具,并通过每天的聚会来促进领导者的支持,以解决已发现的实践差距。TeamSTEPPS团队合作态度问卷用于衡量项目实施前后员工对团队合作态度的变化。其他过程和结果衡量标准包括险些和实际RSI的数量,遵守日常工作,并完成沟通培训。结果包括改善的团队合作态度得分和7.5周内实际RSI事件的零报告。
    The surgical team works collaboratively to prevent the occurrence of retained surgical items (RSIs). The purpose of this quality improvement project was to increase compliance with facility policies and improve teamwork skills to prevent the occurrence of RSIs. The project team implemented an evidence-based communication protocol, updated hospital network policies, introduced just-in-time job aids, and facilitated leader support through a daily huddle to address identified practice gaps. The TeamSTEPPS Teamwork Attitudes Questionnaire was used to measure the change in staff members\' attitudes about teamwork before and after project implementation. Additional process and outcome measures included the number of near misses and actual RSIs, compliance with the daily huddle, and completion of the communication training. Results included improved perceived teamwork attitude scores and zero reports of actual RSI events over 7.5 weeks.
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