Patient-centred care

以患者为中心的护理
  • 文章类型: Journal Article
    慢性下腰痛(CLBP)的循证实践(EBP)实施效果不佳。本研究旨在探讨影响运动临床医生对CLBP患者实施EBP的因素。
    对40名临床医生(20名物理治疗师和20名认可的运动生理学家)进行了半结构化访谈。访谈探讨了临床医生对EBP的定义,了解CLBP管理中的EBP,EBP的障碍和推动者,以及这些因素对EBP实施的影响。访谈采用反身性专题分析法进行分析。
    临床医生因素之间复杂的相互作用,系统性因素,并确定了患者的相互作用。临床医生遇到了来自他们对EBP的误解的挑战,这影响了他们对其实施的看法。临床医生表达了在导航患者期望和信念时实施EBP的挑战,经历来自资助者和商业模式的外部压力,以及随后对他们福祉的影响。持续的专业发展,社区的支持,优先考虑EBP的工作场所增强了临床医生做出适应CLBP复杂性并更好地与EBP保持一致的决策的能力。
    多种因素影响基于运动的临床医生实施EBP。这些因素之间的相互作用极大地影响了临床医生在临床实践中参与和实施EBP的能力。
    临床医生之间的相互作用,病人,和卫生系统/结构水平因素会影响基于运动的临床医生对慢性下腰痛的循证实践的实施。临床医生可以很好地识别临床实践中的问题,并发起适当的更改,以改善循证实践。临床医生可以提供有关持续专业发展的反馈,以确保其可访问并适用于临床实践。临床医生可以鼓励工作场所优先考虑时间和/或资金,以充分参与循证实践。
    UNASSIGNED: Implementation of evidence-based practice (EBP) for chronic low back pain (CLBP) is poor. This study aimed to investigate the factors that influence exercise-based clinicians\' implementation of EBP for people with CLBP.
    UNASSIGNED: Semi-structured interviews were conducted with 40 clinicians (20 physiotherapists and 20 accredited exercise physiologists). Interviews explored clinicians\' definition of EBP, understanding of EBP in CLBP management, barriers and enablers to EBP, and the impact of these factors on EBP implementation. Interviews were analysed using reflexive thematic analysis.
    UNASSIGNED: A complex interplay among clinician factors, systemic factors, and patient interactions was identified. Clinicians encountered challenges stemming from their misconceptions about EBP, which influenced their perspective(s) on its implementation. Clinicians expressed the challenges of implementing EBP when navigating patient expectations and beliefs, experiencing external pressures from funders and business models, and the subsequent impacts on their well-being. Continuing professional development, support from community, and workplaces that prioritised EBP enhanced clinicians\' ability to make decisions that accommodate for the complexities of CLBP and better align with EBP.
    UNASSIGNED: A variety of factors impact exercise-based clinicians\' implementation of EBP. The interaction between these factors greatly influences clinicians\' ability to engage in and implement EBP in clinical practice.
    The interplay among clinician, patient, and health system/structural level factors affects exercise-based clinicians’ implementation of evidence-based practice for chronic low back pain.Clinicians are well positioned to identify issues in clinical practice and initiate appropriate changes that could improve evidence-based practice.Clinicians could provide feedback on continuing professional development to ensure it is accessible and applicable to clinical practice.Clinicians could encourage workplaces to prioritise time and/or funding for sufficient engagement in evidence-based practice.
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  • 文章类型: Journal Article
    背景:基于价值的医疗保健(VBHC)是一种专注于为患者提供尽可能高的价值,同时提高医疗服务的成本效率的方法。它强调改善患者的治疗效果和体验,同时优化资源的使用,将医疗保健系统的重点从服务量转移到交付的价值。我们的研究评估了实施VBHC原则的有效性,量身定制的术前评估,以增强患者护理和预后,以及降低医疗成本。
    方法:我们采用了质量改进,评估实施VBHC策略对Humanitas研究医院术前评估诊所重组的影响的前后方法。干预措施在干预后阶段(2021年)引入了VBHC量身定制的风险矩阵,并将结果与干预前阶段(2019年)的结果进行了比较。主要研究结果是基线和VBHC方法后的术前测试和访视次数的差异。次要结果是患者结果和费用。
    结果:共纳入9722例患者:2019年(基线)5242例,2021年(VBHC方法)4,480例。人口的平均年龄为63岁(IQR51-72),23%的患者被分类为ASA3和4,26.8%(2,955例)为日间手术病例。我们发现每位患者的术前检查数量大大减少[6.2(2.5)vs5.3(2.6),p<0.001]。术前胸部X光片的数量,心电图,心脏检查与VBHC显著下降。VBHC[373(136)vs290(157)min,术前评估的时间明显缩短,p<0.001]。成本分析表明成本显著降低,而临床结局无差异。
    结论:我们证明了可行性,安全,以及量身定制的术前评估方法的成本效益。VBHC的实现增强了价值,患者术前评估的时间减少和不必要的术前检查的减少证明了这一点。
    BACKGROUND: Value-based healthcare (VBHC) is an approach that focuses on delivering the highest possible value for patients while driving cost efficiency in health services. It emphasizes improving patient outcomes and experiences while optimizing the use of resources, shifting the healthcare system\'s focus from the volume of services to the value delivered. Our study assessed the effectiveness of implementing a VBHC-principled, tailored preoperative evaluation in enhancing patient care and outcomes, as well as reducing healthcare costs.
    METHODS: We employed a quality improvement, before-and-after approach to assessing the effects of implementing VBHC strategies on the restructuring of the preoperative evaluation clinics at Humanitas Research Hospital. The intervention introduced a VBHC-tailored risk matrix during the postintervention phase (year 2021), and the results were compared with those of the preintervention phase (2019). The primary study outcome was the difference in the number of preoperative tests and visits at baseline and after the VBHC approach. Secondary outcomes were patient outcomes and costs.
    RESULTS: A total of 9722 patients were included: 5242 during 2019 (baseline) and 4,480 during 2021 (VBHC approach). The median age of the population was 63 (IQR 51-72), 23% of patients were classified as ASA 3 and 4, and 26.8% (2,955 cases) were day surgery cases. We found a considerable decrease in the number of preoperative tests ordered for each patient [6.2 (2.5) vs 5.3 (2.6) tests, p < 0.001]. The number of preoperative chest X-ray, electrocardiogram, and cardiac exams decreased significantly with VBHC. The length of the preoperative evaluation was significantly shorter with VBHC [373 (136) vs 290 (157) min, p < 0.001]. Cost analysis demonstrated a significant reduction in costs, while there was no difference in clinical outcomes.
    CONCLUSIONS: We demonstrated the feasibility, safety, and cost-effectiveness of a tailored approach for preoperative evaluation. The implementation of VBHC enhanced value, as evidenced by decreased patient time in preoperative evaluation and by a reduction in unnecessary preoperative tests.
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  • 文章类型: Journal Article
    临床医生提供以患者为中心的护理被认为可以提高患者对护理的满意度以及治疗结果。
    评估在尼日利亚典型的医疗机构中,为HIV/AIDS患者提供个性化护理的质量及其与患者对HIV/AIDS的知识和态度以及患者对抗逆转录病毒疗法的知识和态度的关系。
    这项研究是在Uyo大学教学医院的HIV/AIDS诊所进行的一项横断面研究,尼日利亚。患者的人口统计和临床细节数据是从患者病例记录中获得的,使用适当设计的,预试验数据收集仪器。此外,关于以患者为中心的护理质量的数据,患者对艾滋病毒/艾滋病的知识和态度,患者对抗逆转录病毒治疗的知识和态度是使用“慢性病个体化护理质量患者评估量表”获得的,“患者对艾滋病毒/艾滋病的知识和态度问卷”;和“患者对抗逆转录病毒治疗的知识和态度问卷”,分别。使用统计程序和服务解决方案(SPSS)版本25.0计算机软件包分析定量数据。描述性统计用于汇总数据,而在适用的情况下使用推论统计学,统计学意义设置为p<0.05。
    患者对个性化护理的总体平均满意度评分为3.54(SD=±0.86;最大值。=5)。患者对HIV/AIDS的知识和态度的平均得分为6.80(SD=±1.079;Max。=8)和5.5(SD=±0.924;最大值。=7)分别,而患者对抗逆转录病毒治疗的知识和态度的平均得分为5.7(SD=±1.103;最大值。=10)和4.2(SD=±0.874;最大值。=6)。多元线性回归显示,以患者为中心的护理质量是抗逆转录病毒治疗知识和态度的预测因素(B=0.511;CI=95%,p=0.024)。
    该机构为艾滋病毒/艾滋病患者提供的以患者为中心的护理质量令人满意。患者感知的护理质量似乎可以预测抗逆转录病毒治疗的知识和态度。
    UNASSIGNED: The provision of patient-centred care by clinicians is believed to improve patient satisfaction with care as well as the outcome of treatment.
    UNASSIGNED: To assess the quality of personalized care provided to people living with HIV/AIDS in a typical Nigerian health care setting and its association with patients\' knowledge and attitude towards HIV/AIDS and patients\' knowledge and attitude towards antiretroviral therapy.
    UNASSIGNED: The study was a cross sectional study carried out in the HIV/AIDS clinic of the University of Uyo Teaching Hospital, Nigeria. Data on the demographic and clinical details of the patients were obtained from patients\' case notes using a suitably designed, pre-piloted data collection instrument. Furthermore, data on the quality of patient-centred care, patients\' knowledge and attitude towards HIV/AIDS, and patients\' knowledge and attitude towards antiretroviral therapy was obtained using \'Patient Assessment of Quality of Individualized care for Chronic Illness Scale\', \'Patient knowledge and attitude towards HIV/AIDS questionnaire; and \'Patient knowledge and attitude towards antiretroviral therapy questionnaire\', respectively.Quantitative data were analysed using Statistical Program and Service Solutions (SPSS) version 25.0 computer package. Descriptive statistics were used to summarize data, while inferential statistics were used where applicable with statistical significance set at p<0.05.
    UNASSIGNED: The overall mean patients\' satisfaction with individualized care score was 3.54 (SD = ±0.86; Max. = 5). The mean scores of the patients\' knowledge and attitude towards HIV/AIDS were 6.80 (SD = ± 1.079; Max. = 8) and 5.5 (SD = ± 0.924; Max. = 7) respectively, while the mean scores of the patients\' knowledge and attitude toward antiretroviral therapy were 5.7 (SD = ± 1.103; Max. = 10) and 4.2 (SD = ± 0.874; Max. = 6). Multivariate linear regression revealed that the quality of patient centred care was a predictor of knowledge and attitude towards antiretroviral therapy (B=0.511; CI = 95%, p = 0.024).
    UNASSIGNED: The quality of patient-centred care provided to persons living with HIV/AIDS in the facility is satisfactory. Patients perceived quality of care appear to be a predictor of knowledge and attitude towards antiretroviral therapy.
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  • 文章类型: Journal Article
    背景:精神健康障碍,尤其是抑郁和焦虑,在全球范围内广泛传播,需要有效的解决方案。以患者为中心的方法已被确定为解决这些挑战的可行且有效的方法。本文综合了以患者为中心的精神卫生服务的原则,并对现有文献进行了全面回顾。
    方法:这是在2022年的系统回顾框架中进行的定性内容分析研究。PubMed,Scopus,系统地搜索了ProQuest和Cochrane数据库,通过筛选标题,摘要,以及与研究目的相关的研究文本,数据被提取出来。使用CASP清单进行定性研究,对研究质量进行评估。在根据进入和退出标准选择最终研究之后,随后,对从系统评价中获得的数据进行了专题分析。
    结果:数据库搜索产生了6649个参考文献。筛选后,11项研究符合纳入标准。质量评分表明研究质量较高,偏倚风险可接受。主题分析确定了精神卫生服务中以患者为中心的六个主要原则:教育,参与与合作,access,有效性和安全性,健康和幸福,和道德。
    结论:以患者为中心是精神卫生服务中的一种复杂方法。以病人为中心的原则和要素促进积极的病人结果,提高医疗保健质量,确保富有同情心和有效的护理。坚持这些原则对于实现以患者为中心的目标至关重要,道德和有效的精神卫生服务。此外,研究发现,患者教育可以提高依从性和满意度,减少不必要的住院治疗。患者参与决策受其年龄以及与心理学家的关系的影响。And,有效的领导和资源管理可以提高精神卫生服务的临床流程和以患者为中心。
    BACKGROUND: Mental health disorders, particularly depression and anxiety, are widespread globally and necessitate effective solutions. The patient-centred approach has been identified as a viable and effective method for addressing these challenges. This paper synthesised the principles of patient-centred mental health services and provides a comprehensive review of the existing literature.
    METHODS: This is a qualitative content analysis study conducted in a systematic review framework in 2022. PubMed, Scopus, ProQuest and Cochrane databases were systematically searched, and by screening the titles, abstracts, and the texts of studies related to the purpose of the research, the data were extracted. Evaluation of the quality of the studies was done using the CASP checklist for qualitative studies. After selecting the final studies based on the entry and exit criteria, subsequently, a thematic analysis of findings was conducted on the data obtained from the systematic review.
    RESULTS: The database search produced 6649 references. After screening, 11 studies met the inclusion criteria. The quality scores indicated the studies were of high level of quality with acceptable risk of bias. The thematic analysis identified six major principles of patient-centredness in mental health services: education, involvement and cooperation, access, effectiveness and safety, health and well-being, and ethics.
    CONCLUSIONS: Patient-centredness is a complex approach in mental health services. The principles and elements of patient-centredness foster positive patient outcomes, enhance healthcare quality and ensure compassionate and effective care. Upholding these principles is crucial for delivering patient-centred, ethical and effective mental health services. Furthermore, the study found that patient education can boost adherence and satisfaction, and decrease unnecessary hospitalisations. Patient involvement in decision-making is influenced by their age and the relationship with their psychologists. And, effective leadership and resource management can enhance clinical processes and patient-centredness in mental health services.
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  • 文章类型: Journal Article
    尽管正在进行筛查工作,结直肠癌(CRC)仍然是加拿大的主要死亡原因。这项研究的目的是更好地了解加拿大CRC患者在CRC诊断期间和之后与其家庭医生(FPs)的经验。通过在线问卷收集患者报告的数据,以了解他们的CRC诊断经验并确定潜在的护理差距。在整个患者的CRC诊断中导致挑战的各种因素(例如,延迟CRC诊断)使用描述性,定性,和推理分析。这些因素可以有针对性地优化CRC护理。这项研究发现,在175名受访者中,有40.6%的人在诊断前不知道CRC的以下至少一个方面:早发(EAO)。症状,和筛选程序。虽然84.6%的人在诊断前曾与家庭医生(FP)接触,只有17.7%被FPs诊断。与老年人相比,更多的年轻人经历了误诊并感到被解雇。当他们的FP向他们解释时,只有一半的人感到完全了解他们的诊断,而53.1%的人的诊断用通俗易懂的语言解释。向以患者为中心的护理过渡将促进诊断前的CRC意识,解决CRC护理管理中的差异(例如,解雇和支持),并适应年龄和健康素养相关的差距,从而改善患者的CRC护理途径。未来的研究应该调查FPs在检测CRC病例方面的经验,以开发教育资源和建议,加强早期检测并改善患者预后(1)。
    Despite ongoing screening efforts, colorectal cancer (CRC) remains a leading cause of death in Canada. The aim of this study was to better understand the experiences of Canadian CRC patients with their family practitioners (FPs) during and after their CRC diagnosis. Patient-reported data were collected through an online questionnaire to understand their CRC diagnosis experiences and identify potential gaps in care. Various factors contributing to challenges throughout a patient\'s CRC diagnosis (e.g., delayed CRC diagnosis) were determined using descriptive, qualitative, and inferential analyses. These factors could be targeted to optimize CRC care. This study found that 40.6% of the 175 respondents were unaware of at least one of the following aspects of CRC prior to their diagnosis: early-age onset (EAO), symptoms, and screening procedures. While 84.6% had access to a family physician (FP) before their diagnosis, only 17.7% were diagnosed by FPs. Higher proportions of younger individuals experienced misdiagnoses and felt dismissed compared to older individuals. Only half felt fully informed about their diagnosis when it was explained to them by their FP, while 53.1% had their diagnosis explained in plain language. Transitioning towards patient-centred care would promote pre-diagnosis CRC awareness, address differences in management of CRC care (e.g., dismissal and support), and accommodate for age and health-literacy-related disparities, thereby improving CRC care pathways for patients. Future research should investigate FPs experiences in detecting CRC cases to develop educational resources and recommendations, enhancing early detection and improving patient outcomes (1).
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  • 文章类型: Journal Article
    背景:卫生服务的质量越来越多地与患者通过认识到他们的资源和需求来参与自己的健康和医疗保健有关。尽管人们越来越认识到是否允许这种参与,关于基于偏好的患者参与骨科护理的机会知之甚少.
    目的:调查髋关节手术患者基于偏好的骨科护理参与情况。
    方法:在17个瑞典骨科单位进行过髋关节手术的患者,由于髋部骨折或骨关节炎,2021年1月至4月被邀请完成经过验证的4Ps问卷。在1514名患者中,458名患者返回了问卷,并报告了他们的参与偏好和经验。使用描述性和比较统计学分别分析了4Ps\'12项中的每一项。
    结果:首选项完全匹配,和经验,41%-50%的患者的参与项目之间存在差异;如果包括几乎匹配,57%-77%的患者出现这种情况.参与少于首选是最常见的,因为有互惠沟通,参与规划的机会,以及学习如何管理症状/问题。与首选相比,髋部骨折手术与较低的参与水平显着相关。
    结论:尽管标准化护理促进了有效的髋关节手术护理,我们的研究表明需要更多以人为本的参与机会。注意到患者资源与他们参与髋关节手术过程内外的准备之间存在差异,特别是自我保健活动,呼吁更好地利用护理资源。ID:NCT04700969与美国国立卫生研究院临床注册。
    BACKGROUND: Quality in health services is increasingly associated with enabling patients to participate in their own health and healthcare by recognising their resources and needs. Despite a growing recognition as to whether such participation is enabled, little is known regarding opportunities for preference-based patient participation in orthopaedic care.
    OBJECTIVE: To investigate preference-based participation for patients in orthopaedic care due to hip surgery.
    METHODS: Patients across 17 Swedish orthopaedic units who had had hip surgery, due to hip fracture or osteoarthritis, January-April 2021 were invited to complete the validated 4Ps questionnaire. Of 1514 patients, 458 patients returned the questionnaire with reports on their preferences for and experiences of participation. Each of the 4Ps\' 12 items were analysed separately using descriptive and comparative statistics.
    RESULTS: A complete match in preferences for, and experiences of, participation was achieved with variation between items for 41%-50% of the patients; if almost matches were included, this occurred for 57%-77% of the patients. Less participation than preferred was most common in terms of having had reciprocal communication, opportunities for partaking in planning, and in learning how to manage symptoms/issues. Hip fracture surgery was significantly associated with experiencing lower levels of participation than preferred.
    CONCLUSIONS: Though standardised care promotes efficient hip surgery care, our study suggests a need for more person-centred opportunities to engage. A discrepancy was noted between patients\' resources and preparation for their participation in and beyond the hip surgery process, particularly for self-care activities, calling for better use of nursing resources. ID: NCT04700969 with the U.S National Institutes of Health Clinical Registry.
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  • 文章类型: Journal Article
    背景:手术部位感染可显著影响术后恢复。患者参与,这涉及患者积极参与伤口护理,与改善愈合和减少伤口并发症有关。然而,关于患者在外科伤口护理中的作用和参与的文献综述有限。
    目的:探讨患者如何参与外科创伤护理的看法,手术后30天内。
    方法:以Whittemore和Knafl方法为指导的综合综述。这篇评论在PROSPERO(CRD42022363669)注册。
    方法:在Medline(Ovid)进行了搜索,CINAHL(完成),和EMBASE(Elsevier)数据库于2023年10月发布,并辅以正向和反向引用搜索。
    方法:基于先验资格标准,两位作者独立筛选文章以选择相关研究.使用混合方法评估工具对纳入的研究文章的质量进行了严格评估。使用描述性和主题综合来综合研究结果。
    结果:在筛选标题和摘要的4701条记录中,25项研究使用定性,定量,并包括混合方法设计。确定了三个关键主题。在主题1中,“我正在治愈:我的伤口如何塑造我和我的旅程,身体症状,心理因素和以前的经验显着影响患者参与伤口护理。主题2“负责我的康复:我积极参与伤口护理”描述了患者如何参与外科伤口护理超越临床程序,可以包括使用技术和整体自我护理。最后,主题3,“导航恢复之路:他人如何塑造我的经历”表明,有效的沟通对于促进参与至关重要,然而,诸如信息不足之类的问题可能会使患者对伤口管理毫无准备。
    结论:本综述强调了个性化和优先考虑以患者为导向的外科伤口护理方法的机会。临床医生和教育工作者应采用个性化的方法,根据患者因素(即身体症状)定制患者参与,并采用以患者为中心的沟通方法。研究人员应该专注于探索自我护理和技术的方法,因为这些方法可以增强患者对伤口护理的参与。
    BACKGROUND: Surgical site infections can significantly impact postoperative recovery. Patient participation, which involves patients actively engaging in wound care, has been linked to improved healing and reduced wound complications. However, there is limited synthesis of the literature that explores the patient\'s role and participation in the context of surgical wound care.
    OBJECTIVE: To explore patients\' perceptions of how they participate in surgical wound care, within 30 days post-operation.
    METHODS: An integrative review guided by Whittemore and Knafl\'s methodology. This review was registered with PROSPERO (CRD42022363669).
    METHODS: Searches were conducted in Medline (Ovid), CINAHL (Complete), and EMBASE (Elsevier) databases in October 2023, supplemented by forward and backward citation searching.
    METHODS: Based on a priori eligibility criteria, two authors independently screened articles to select relevant studies. The quality of the included research articles was critically appraised using the Mixed Methods Appraisal Tool. A descriptive and thematic synthesis was used to synthesise the findings.
    RESULTS: Of the 4701 records screened for titles and abstracts, 25 studies using qualitative, quantitative, and mixed-methods designs were included. Three key themes were identified. In theme 1, \'I am healing: how my wound shapes me and my journey,\' physical symptoms, psychological factors and previous experiences significantly influenced patients\' engagement in wound care. Theme 2, \'Taking charge of my healing: my active engagement in wound care\' described how patient participation in surgical wound care goes beyond clinical procedures and can include the use of technology and holistic self-care. Finally, theme 3, \'Navigating the path to recovery: How others shape my experience\' showed that effective communication is crucial for promoting participation, yet issues like inadequate information can leave patients unprepared for wound management.
    CONCLUSIONS: This review highlights opportunities to personalise and prioritise a patient-oriented approach to surgical wound care. Clinicians and educators should adopt an individualised approach by tailoring patient participation based on patient factors (i.e. physical symptoms) and adopt patient-centred communication approaches. Researchers should focus on exploring approaches to self-care and technology, as these approaches may enhance patient participation in wound care.
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  • 文章类型: Journal Article
    目的:手术后加速恢复(ERAS)是一个多学科,以患者为中心的方法旨在加快康复,改善临床结果,降低医疗成本。最初是为结直肠手术开发的,ERAS原则已成功应用于各种外科专业,包括心脏手术.这项研究概述了洛桑大学医院心脏血管部三级心脏外科中心ERAS计划的实施和认证过程。
    方法:实施涉及组建多学科团队,包括心脏外科医生,麻醉师,密集主义者,心脏病专家,临床护士专家,和物理治疗师。ERAS护士协调员在组织会议中发挥了核心作用,推动该计划,制定协议,和收集数据。认证过程要求遵守ERAS准则,结构化培训,和外部评估。关键阶段包括ERAS前数据收集,协议传播,纳入第一批患者,其次是分析和全面实施。
    结果:要获得认证,必须对已建立的协议保持70%以上的合规率。这个过程涉及克服各种障碍,例如不一致的做法和多学科合作的必要性。在本文中,我们为这些挑战提供了一些解决方案,包括团队教育,定期会议,和连续的反馈循环。最初队列的初步数据显示早期动员有所改善,阿片类药物的使用,呼吸系统并发症,缩短住院时间。
    结论:ERAS计划在我们机构的成功实施证明了结构化,心脏外科多学科方法。持续的自我评估和遵守指南对于持续改善患者预后和医疗保健效率至关重要。
    OBJECTIVE: Enhanced recovery after surgery (ERAS) is a multidisciplinary, patient-centred approach aimed at expediting recovery, improving clinical outcomes, and reducing healthcare costs. Initially developed for colorectal surgery, ERAS principles have been successfully applied across various surgical specialties, including cardiac surgery. This study outlines the implementation and certification process of the ERAS program in a tertiary cardiac surgical centre within the Heart-Vessel Department at Lausanne University Hospital.
    METHODS: The implementation involved forming a multidisciplinary team, including cardiac surgeons, anaesthesiologists, intensivists, a cardiologist, clinical nurse specialists and physiotherapists. The ERAS nurse coordinator played a central role in organizing meetings, promoting the program, developing protocols, and collecting data. The certification process required adherence to ERAS guidelines, structured training and external evaluation. Key phases included pre-ERAS data collection, protocol dissemination, inclusion of the 1st patients, followed by analysis and full implementation.
    RESULTS: Achieving certification required maintaining a compliance rate of over 70% with established protocols. The process involved overcoming various barriers, such as inconsistent practices and the need for multidisciplinary collaboration. In this paper, we provide some solutions to these challenges, including team education, regular meetings and continuous feedback loops. Preliminary data from the initial cohort showed improvements in early mobilization, opioid use, respiratory complications and shorter hospital stays.
    CONCLUSIONS: The successful implementation of the ERAS program at our institution demonstrates the feasibility and benefits of a structured, multidisciplinary approach in cardiac surgery. Continuous self-assessment and adherence to guidelines are essential for sustained improvement in patient outcomes and healthcare efficiency.
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  • 文章类型: Journal Article
    由全科医生(GP)转诊并明确诊断的患者,例如,考虑成人扁桃体切除术的复发性咽喉痛,可能会等待几个月,而没有从医院收到任何进一步的临床信息,直到他们的门诊会诊。尽管在提高患者的理解方面有相当大的潜力,但转诊后迅速提供特定于疾病的信息却很少受到关注,从而缓解不确定性和焦虑,促进共同决策。这项研究旨在报告复发性扁桃体炎患者的经验,这些患者已收到小册子,概述了GP转诊后立即进行扁桃体切除术的益处和风险。大格拉斯哥和克莱德健康委员会在2022年1月至8月期间接受了218名16-40岁患者的转诊,以讨论扁桃体切除术。每位患者都被邮寄了一份16页的小册子,并可以选择接受咨询。165名(76%)患者选择了接受咨询,53(24%)没有。从两组的143名患者(66%)获得反馈。99%的人找到了容易理解的信息手册,97%的人会推荐给患有复发性扁桃体炎的朋友,93%的人认为他们的问题已经得到了回答,92%的人认为这有助于他们决定是否继续进行扁桃体切除术。社会经济贫困并不影响结果。总之,大多数患者在审核转诊后立即发现提供临床信息是有益的,无论他们是否选择咨询。这个概念在所有专业都具有广泛的适用性,这些原则可以很容易地被当地单位的临床医生和管理人员采用和改编。
    Patients referred by their general practitioner (GP) with a definite diagnosis, for example, recurrent sore throat for consideration of tonsillectomy in adults, may wait for months without receiving any further clinical information from the hospital until their outpatient consultation. Prompt provision of condition-specific information after referral has received little attention despite considerable potential to enhance patients\' understanding, thereby relieving uncertainty and anxiety, and facilitating shared decision-making.This study aimed to report the experience of patients with recurrent tonsillitis who had been sent a booklet outlining the benefits and risks of tonsillectomy immediately after GP referral.Greater Glasgow and Clyde Health Board received 218 referrals of patients aged 16-40 to discuss tonsillectomy between January and August 2022. Every patient was sent a 16-page booklet by post and given the choice to opt in for a consultation.165 (76%) patients opted in, and 53 (24%) did not. Feedback was obtained from 143 patients (66%) from both groups. 99% found the information booklet easy to understand, 97% would recommend it to a friend with recurrent tonsillitis, 93% felt their questions had been answered and 92% believed it helped them to decide whether to proceed with tonsillectomy. Socioeconomic deprivation did not influence the outcome.In conclusion, most patients found provision of clinical information immediately after vetting of the referral to be beneficial, irrespective of whether they opted in for a consultation. This concept has broad applicability across all specialties, and the principles can be readily adopted and adapted by clinicians and managers in local units.
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  • 文章类型: Journal Article
    背景:患者通过对他们体验/接受的医疗保健与他们期望的医疗保健之间的差距的感知来确定医疗保健质量。这可能会受到医护人员充分传达有关所提供医疗保健信息的能力的影响。这项研究评估了加纳一家私立医院普通门诊部满足患者信息需求与医疗质量评估的相关性水平。
    方法:研究设计是在390名门诊患者中使用退出自我管理问卷的横断面。使用改进形式的服务质量模型差距分析(经验与期望之间的差距)来衡量医疗保健质量。负差距表示未满足患者的期望。使用MicrosoftExcel和StataV.15.0进行t检验和多元线性回归分析。p值≤0.05表示有统计学意义。
    结果:患者对医疗保健质量的平均期望百分比为87.6%(SE0.031),而患者体验为86.0%(SE0.029),显著的负缺口为-0.08(p<0.002)。他们对医疗保健质量的最高期望是满足他们的信息需求,平均得分为4.44(SE0.03)。在信息需求维度下的四个项目中,没有显示出统计学上显著的差距的两个是“说出他们的所有问题”(差距=0.00;p<0.9)和“解释治疗/药物”(差距=0.01;p<0.6)。具有统计学意义的负差距的是“对调查和程序的解释”(差距=-0.18;p<0.0001)和“对诊断的解释”(差距=-0.11;p<0.02),表示未满足的期望。
    结论:在这项研究中,门诊病人对优质医疗的最大需求是满足他们的信息需求。提供有关患者诊断和调查的信息是最不可能充分传达给患者的领域。
    BACKGROUND: Patients determine quality of healthcare by their perception of the gap between the healthcare they experience/receive and that which they expect. This can be influenced by the ability of healthcare staff to adequately communicate information about the healthcare provided. This study assessed the level of relevance of meeting patients\' information needs with respect to their assessment of healthcare quality in a private hospital\'s general outpatient department in Ghana.
    METHODS: Study design was cross-sectional using exit self-administered questionnaires among 390 outpatients. Healthcare quality was measured using a modified form of the Service Quality model gap analysis (gap between experience and expectations). A negative gap signifies unmet patient expectations. Microsoft Excel and Stata V.15.0 were used for analysis using t-test and multiple linear regression. A p value ≤0.05 denotes statistical significance.
    RESULTS: The mean percentage of patients\' expectations of quality of healthcare was 87.6% (SE 0.031), while patient experience was 86.0% (SE 0.029), with a significant negative gap of -0.08 (p<0.002). Their highest expectation of the quality of healthcare was for their information needs to be met, with a mean score of 4.44 (SE 0.03). Two of the four items under the information needs dimension that showed no statistically significant gaps were \'saying all their problems\' (gap=0.00; p<0.9) and \'explanation of treatment/medications\' (gap=0.01; p<0.6). Those with statistically significant negative gaps were \'explanation of investigations and procedures\' (gap=-0.18; p<0.0001) and \'explanation of the diagnoses\' (gap=-0.11; p<0.02), signifying unmet expectations.
    CONCLUSIONS: The outpatient\'s greatest need for quality healthcare in this study was for their information needs to be met. Providing information on patient diagnoses and investigations are the areas least likely to be adequately communicated to patients.
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