以患者为中心的护理是初级保健的核心属性。关于以患者为中心的护理与医患熟悉度之间的关系知之甚少。本研究旨在探讨全科医生(GP)感知的医患熟悉度与GP咨询期间提供以患者为中心的护理之间的关联。
这是一项在中国8个社区卫生中心进行的直接观察性研究。熟悉程度由全科医生使用二分变量(是/否)进行评级。在全科医生咨询期间提供以患者为中心的护理是通过使用改良的戴维斯观察代码(DOC)交互工具对录音带进行编码来衡量的。在修改后的DOC中选择了八个单独的代码来衡量以患者为中心的护理的提供,包括“家庭信息”,\'治疗效果\',\'营养指导\',\'锻炼指导\',\'健康知识\',\'病人问题\',\'聊天\',和“咨询”。采用多变量协方差分析来评估GP感知的医患熟悉度与以患者为中心的护理之间的关联。
共收集到445次录音咨询,在熟悉的组中有243个,在不熟悉的组中有202个。两组之间在以患者为中心的整体护理中没有发现显着差异。对于以患者为中心的护理的组成部分,间隔数(1.36vs0.88,p=0.026)和时间长度(7.26vs.4.40s,p=0.030)全科医生花在“健康知识”上,以及时间长度(13.0vs.8.34s,p=0.019)在“患者问题”中的花费在陌生组中明显更高。“聊天”的百分比(11.9%与7.34%,p=0.012)在熟悉组中明显更高。
这项研究表明,全科医生感知的医患熟悉度可能与全科医生在中国咨询期间提供以患者为中心的护理无关。不出所料,当全科医生不熟悉时,患者会表现出更多的健康知识并提出更多的问题。需要进一步的研究来证实和扩展这些发现。
Patient-centred care is a core attribute of primary care. Not much is known about the relationship between patient-centred care and doctor-patient familiarity. This study aimed to explore the association between general practitioner (GP) perceived doctor-patient familiarity and the provision of patient-centred care during GP consultations.
This is a direct observational study conducted in eight community health centres in
China. Level of familiarity was rated by GPs using a dichotomized variable (Yes/No). The provision of patient-centred care during GP consultations was measured by coding audiotapes using a modified Davis Observation Code (DOC) interactional instrument. Eight individual codes in the modified DOC were selected for measuring the provision of patient-centred care, including \'family information\', \'treatment effects\', \'nutrition guidance\', \'exercise guidance\', \'health knowledge\', \'patient question\', \'chatting\', and \'counseling\'. Multivariate analyses of covariance were adopted to evaluate the association between GP perceived doctor-patient familiarity and patient-centred care.
A total of 445 audiotaped consultations were collected, with 243 in the familiar group and 202 in the unfamiliar group. No significant difference was detected in overall patient-centred care between the two groups. For components of patient-centred care, the number of intervals (1.36 vs 0.88, p = 0.026) and time length (7.26 vs. 4.40 s, p = 0.030) that GPs spent in \'health knowledge\', as well as time length (13.0 vs. 8.34 s, p = 0.019) spent in \'patient question\' were significantly higher in unfamiliar group. The percentage of \'chatting\' (11.9% vs. 7.34%, p = 0.012) was significantly higher in the familiar group.
This study suggested that GP perceived doctor-patient familiarity may not be associated with GPs\' provision of patient-centred care during consultations in the context of
China. Not unexpectedly, patients would show more health knowledge and ask more questions when GPs were not familiar with them. Further research is needed to confirm and expand on these findings.