Patient safety incidents

患者安全事件
  • 文章类型: Journal Article
    目标:患者安全事件(PSIs)在医疗保健领域很常见。医疗保健中的心理安全促进的开放式沟通可以有助于预防PSI并提高患者安全性。该研究的目的是探索医疗专业人员对与斯洛伐克医疗保健中的心理安全有关的PSI的反应。方法:对斯洛伐克医疗专业人员进行了16次个人半结构化访谈。将获得的定性数据逐字转录,并使用常规的内容分析方法和合意的定性研究方法进行分析。结果:我们确定了来自医疗专业人员本身以及他们的同事对PSI的八种反应,其中许多是积极的,并且在确保患者安全方面(例如,通知),但其中一些是被动的,最终威胁到患者的安全(例如,silence).确定了五名上级对PSI的回应,两者都是积极的(例如,支持)和否定(例如,夸张,夏普)。结论:医疗专业人员对PSI的反应是多种多样的,表明有可能增强医疗保健中的心理安全。
    Objectives: Patient safety incidents (PSIs) are common in healthcare. Open communication facilitated by psychological safety in healthcare could contribute to the prevention of PSIs and enhance patient safety. The aim of the study was to explore medical professionals\' responses to a PSI in relation to psychological safety in Slovak healthcare. Methods: Sixteen individual semi-structured interviews with Slovak medical professionals were performed. Obtained qualitative data were transcribed verbatim and analysed using the conventional content analysis method and the consensual qualitative research method. Results: We identified eight responses to a PSI from medical professionals themselves as well as their colleagues, many of which were active and with regard to ensuring patient safety (e.g., notification), but some of them were passive and ultimately threatening patients\' safety (e.g., silence). Five superiors\' responses to the PSI were identified, both positive (e.g., supportive) and negative (e.g., exaggerated, sharp). Conclusion: Medical professionals\' responses to a PSI are diverse, indicating a potential for enhancing psychological safety in healthcare.
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  • 文章类型: Journal Article
    当不良事件(AE)发生时,对医疗保健专业人员有不同的后果。专业人士的工作环境会影响体验。这项研究旨在探索阿根廷卫生专业人员中第二受害者(SV)的经历。
    一项现象学研究与对医疗保健专业人员的深入访谈一起使用。录音和逐字记录独立分析主题,次主题,和代码。
    分析中出现了三个主要主题:导航体验,环境,和转折点。确定了用于导航体验以描述过程的子主题:接收影响,过渡,并采取行动。
    SV在AE之后经历处理。环境是这种体验的一部分。这是SVs的职业和个人生活的转折点。改善心理安全(PS)环境对于确保SV的安全至关重要。
    UNASSIGNED: When adverse events (AE) occur, there are different consequences for healthcare professionals. The environment in which professionals work can influence the experience. This study aims to explore the experiences of second victims (SV) among health professionals in Argentina.
    UNASSIGNED: A phenomenological study was used with in-depth interviews with healthcare professionals. Audio recordings and verbatim transcriptions were analyzed independently for themes, subthemes, and codes.
    UNASSIGNED: Three main themes emerged from the analysis: navigating the experience, the environment, and the turning point. Subthemes were identified for navigating the experience to describe the process: receiving the impact, transition, and taking action.
    UNASSIGNED: SVs undergo a process after an AE. The environment is part of this experience. It is a turning point in SVs\' professional and personal lives. Improving the psychological safety (PS) environment is essential for ensuring the safety of SVs.
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  • 文章类型: Journal Article
    背景:关于正畸患者安全的知识很少。缺乏标准化和通用术语阻碍了研究并限制了我们对学科的理解。本研究旨在1)通过进行系统的文献检索,总结有关正畸护理中患者安全事件(PSI)的最新知识,2)提出PSI术语的新标准化,3)提出正畸领域患者安全的未来研究议程。
    方法:在PubMed的主要在线资源中进行了系统的文献检索,WebofScience,Scopus和OpenGrey从成立到2023年7月1日。纳入标准基于世界卫生组织(WHO)关于患者安全的研究周期。包括提供与正畸相关的周期步骤信息的研究。研究选择和数据提取由两位作者进行。
    结果:共检索到3923篇。在审查标题和摘要后,选择41篇文章进行全文审查,25篇文章符合纳入条件。七人提供了有关世界卫生组织研究周期第1步(“测量危害”)的信息,“了解原因”(步骤2)上有21个,“确定解决方案”(步骤3)上有12个。没有研究提供有关步骤4和5的信息(“评估影响”或“将证据转化为更安全的护理”)。
    结论:目前关于正畸患者安全性的证据很少,原因是缺乏标准化报告,也可能是PSI报告不足。当前有关正畸患者安全的文献主要涉及“测量危害”和“了解患者安全的原因”,而对“确定解决方案”的关注较少,“评估影响”和“将证据转化为更安全的护理”。本项目提出了新分类的建议,术语和未来研究议程,可以作为支持未来研究和临床举措的框架,以提高正畸护理中患者的安全性。
    背景:PROSPERO(CRD42022371982)。
    BACKGROUND: Knowledge about patient safety in orthodontics is scarce. Lack of standardisation and a common terminology hinders research and limits our understanding of the discipline. This study aims to 1) summarise current knowledge about patient safety incidents (PSI) in orthodontic care by conducting a systematic literature search, 2) propose a new standardisation of PSI terminology and 3) propose a future research agenda on patient safety in the field of orthodontics.
    METHODS: A systematic literature search was performed in the main online sources of PubMed, Web of Science, Scopus and OpenGrey from their inception to 1 July 2023. Inclusion criteria were based on the World Health Organization´s (WHO) research cycle on patient safety. Studies providing information about the cycle\'s steps related to orthodontics were included. Study selection and data extraction were performed by two of the authors.
    RESULTS: A total of 3,923 articles were retrieved. After review of titles and abstracts, 41 articles were selected for full-text review and 25 articles were eligible for inclusion. Seven provided information on the WHO\'s research cycle step 1 (\"measuring harm\"), twenty-one on \"understanding causes\" (step 2) and twelve on \"identifying solutions\" (step 3). No study provided information on Steps 4 and 5 (\"evaluating impact\" or \"translating evidence into safer care\").
    CONCLUSIONS: Current evidence on patient safety in orthodontics is scarce due to a lack of standardised reporting and probably also under-reporting of PSIs. Current literature on orthodontic patient safety deals primarily with \"measuring harms\" and \"understanding causes of patient safety\", whereas less attention has been devoted to initiatives \"identifying solutions\", \"evaluating impact\" and \"translating evidence into safer care\". The present project holds a proposal for a new categorisation, terminology and future research agenda that may serve as a framework to support future research and clinical initiatives to improve patient safety in orthodontic care.
    BACKGROUND: PROSPERO (CRD42022371982).
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  • 文章类型: Multicenter Study
    目的:确定与院前急救期间感觉安全有关的因素。
    方法:一个多中心,横断面研究。2021年4月至2022年3月的数据收集,在应急中心061(安达卢西亚,西班牙)。
    方法:通过紧急医疗服务见证医疗保健。
    方法:未成年人,或沟通障碍。
    方法:见证感知安全量表ESPT10。研究的变量与社会人口统计学数据相关,对医疗保健的要求,病人,医院转院和患者安全事件。构建了因变量的多元线性回归模型。这项研究遵循了STROBE声明。
    结果:回答来自1400名证人。线性回归模型显示,随着证人感到更满意,量表上的得分增加(B=1.302;p<0.001)。相反,当证人报告患者安全事件时,得分较低(B=-2.856;p<0.001,B=-3.166;p<0.001),或当援助发生在公共场所(B=-0.722;p=0.017)。
    结论:满意度,患者安全事件的发生,和医疗保健的地方是与证人的看法相关的因素。证人感知安全量表ESPT10可以被认为是有效且有用的患者安全指标。
    OBJECTIVE: To determine the factors related with the perception of feeling safe during pre-hospital emergency care.
    METHODS: A multi-centred, cross-sectional study. Data collection from April 2021 to March 2022, in the Centro de Emergencias Sanitarias 061 (Andalusia, Spain).
    METHODS: witnesses of health care by emergency medical services.
    METHODS: minors, or communication barriers.
    METHODS: Witness Perceived Safety Scale ESPT10. The variables studied were related with sociodemographic data, the request for health care, the patient, the hospital transfer and patient safety incidents. A multivariate linear regression model was constructed for the dependent variable. The study followed STROBE statement.
    RESULTS: Responses were obtained from 1400 witnesses. The linear regression model showed that the score on the scale increased as the witnesses felt more satisfied (B = 1.302; p < 0.001). On the contrary, the score was lower when the witness reported a patient safety incident (B = -2.856; p < 0.001 and B = -3.166; p < 0.001), or when the assistance took place in a public space (B = -0.722; p = 0.017).
    CONCLUSIONS: The level of satisfaction, the occurrence of a patient safety incident, and the place of health care are related factors with the perception of the witnesses. The Witness Perceived Safety Scale ESPT10 could be considered a valid and useful patient safety indicator.
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  • 文章类型: Journal Article
    目的:描述护士管理者对支持护士作为患者安全事件的第二受害者的干预措施的看法,并描述干预措施的管理和改进方法。
    方法:采用访谈的定性研究。
    方法:2021年采访了从芬兰三个医院区招募的护士经理(n=16)的目的样本。使用归纳和演绎内容分析的元素对数据进行了分析。
    结果:该研究确定了三个主要类别:(1)第二受害者支持的管理,其中包含与护士经理角色相关的三个子类别,护士经理获得的支持和支持管理的挑战;(2)支持第二受害者的干预措施包括现有的干预措施和操作模式;(3)改善第二受害者的支持,基于子类别开发实践和开发开放和非指责的患者安全文化。
    结论:护士管理者在支持护士成为患者安全事故的第二受害者和协调额外支持方面发挥着至关重要的作用。管理干预措施的操作模式可以促进护士管理人员的工作,并确保为第二名受害者提供足够的支持。可以通过提高对第二种受害者现象的认识来改善支持。
    减轻患者安全事故的有害影响可以提高护士的幸福感,减少负担和减员风险,并积极影响患者安全。
    结论:提高对第二受害者现象的认识和连贯的操作模式将为护士提供平等的支持,并促进护士管理者的工作。
    使用了COREQ核对表。本文对更广泛的全球临床社区有什么贡献?护士管理者在支持第二名受害者和协调额外支持方面的作用很重要。对第二受害者现象的认识和连贯的操作模式可以确保对护士的足够支持,并促进护士经理的工作。
    OBJECTIVE: To describe nurse managers\' perceptions of interventions to support nurses as second victims of patient safety incidents and to describe the management of interventions and ways to improve them.
    METHODS: A qualitative study using interviews.
    METHODS: A purposive sample of nurse managers (n = 16) recruited from three hospital districts in Finland was interviewed in 2021. The data were analysed using elements of inductive and deductive content analysis.
    RESULTS: The study identified three main categories: (1) Management of second victim support, which contained three sub-categories related to the nurse manager\'s role, support received by the nurse manager and challenges of support management; (2) interventions to support second victims included existing interventions and operating models; and (3) improving second victim support, based on the sub-categories developing practices and developing an open and non-blaming patient safety culture.
    CONCLUSIONS: Nurse managers play a crucial role in supporting nurses as second victims of patient safety incidents and coordinating additional support. Operating models for managing interventions could facilitate nurse managers\' work and ensure adequate support for second victims. The support could be improved by increasing the awareness of the second victim phenomenon.
    UNASSIGNED: Mitigating the harmful effects of patient safety incidents can improve nurses\' well-being, reduce burden and attrition risks and positively impact patient safety.
    CONCLUSIONS: Increasing awareness of the second victim phenomenon and coherent operation models would provide equal support for the nurses and facilitate nurse managers\' work.
    UNASSIGNED: COREQ checklist was used. What does this paper contribute to the wider global clinical community? Nurse managers\' role is significant in supporting the second victims and coordinating additional support. Awareness of the second victim phenomenon and coherent operating models can secure adequate support for the nurses and facilitate nurse managers\' work.
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  • 文章类型: Journal Article
    背景:医疗保健环境中的患者安全事件(PSIs)是全球关注的问题,加纳也不例外。解决PSI以改善健康结果需要实施各种举措,包括改善患者安全文化,交接期间医疗保健提供者之间的团队合作和沟通。必须承认团队合作的重要性,沟通的开放性,以及预防和管理此类事件的有效移交。这些因素在确保患者的福祉和医疗服务的整体质量方面发挥着关键作用。
    目的:本研究评估了加纳卫生机构中PSIs的发生和类型。它还研究了团队合作的作用,移交和信息交换,以及卫生专业人员对PSI的沟通开放性。
    方法:对加纳三个地区的1651名卫生工作者进行了一项横断面研究。使用多阶段采样技术,采用《患者安全文化调查医院调查问卷》和《护士报告量表》收集数据,进行描述性统计分析,皮尔逊相关性,线性多元回归模型的显著性为0.05。
    结果:据报道,PSIs的患病率包括用药错误(30.4%),伤口感染(23.3%),输液反应(24.7%),压疮(21.3%),每月至少下跌一次(18.7%)。对不良事件的反应平均得分令人满意(3.40),团队合作(4.18),移交和信息交换(3.88),以及医疗保健专业人员之间的沟通开放性(3.84)。团队合作,移交、信息交换和沟通开放性是对PSI反应的重要预测因素,占方差的28.3%。
    结论:有效的团队合作,移交和信息交换,医疗环境中的沟通开放性是增强PSI响应的关键策略。通过团队合作创造一种鼓励错误响应的文化,沟通和移交为医疗保健专业人员提供了学习和改善患者结果的机会。因此,培训计划应针对卫生专业人员,以提高患者的安全性和能力。通过实施以证据为基础的做法和从过去的事件中吸取教训,医疗保健系统将能够为全国的患者提供安全和高质量的护理。患者安全必须被视为一个持续的过程。因此,患者预后的有意义的改善需要所有利益相关者的承诺。
    BACKGROUND: Patient safety incidents (PSIs) in healthcare settings are a critical concern globally, and Ghana is no exception. Addressing PSIs to improve health outcomes requires various initiatives to be implemented including improving patient safety culture, teamwork and communication between healthcare providers during handoffs. It is essential to acknowledge the significance of teamwork, communication openness, and effective handoffs in preventing and managing such incidents. These factors play a pivotal role in ensuring the well-being of patients and the overall quality of healthcare services.
    OBJECTIVE: This study assessed the occurrence and types of PSIs in health facilities in Ghana. It also examined the role of teamwork, handoffs and information exchange, and communication openness in response to PSIs by health professionals.
    METHODS: A cross-sectional study was conducted among 1651 health workers in three regions of Ghana. Using a multi-staged sampling technique, the Survey on Patient Safety Culture Hospital Survey questionnaire and the nurse-reported scale were used to collect the data and it was analysed by descriptive statistics, Pearson correlation, and linear multiple regression model at a significance of 0.05.
    RESULTS: There was a reported prevalence of PSIs including medication errors (30.4%), wound infections (23.3%), infusion reactions (24.7%), pressure sores (21.3%), and falls (18.7%) at least once a month. There was a satisfactory mean score for responses to adverse events (3.40), teamwork (4.18), handoffs and information exchange (3.88), and communication openness (3.84) among healthcare professionals. Teamwork, handoffs and information exchange and communication openness were significant predictors of response to PSIs, accounting for 28.3% of the variance.
    CONCLUSIONS: Effective teamwork, handoffs and information exchange, and communication openness in the healthcare environment are critical strategies to enhance PSI response. Creating a culture that encourages error response through teamwork, communication and handoffs provides healthcare professionals with opportunities for learning and improving patient outcomes. Training programs should therefore target health professionals to improve patient safety and competency. Through the implementation of evidence-based practices and learning from past incidents, the healthcare system will be able to deliver safe and high-quality care to patients nationwide. Patient safety must be recognized as an ongoing process. Therefore, a meaningful improvement in patient outcomes requires all stakeholders\' commitment.
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  • 文章类型: Journal Article
    产科是医疗事故和医疗法律索赔的著名领域,特别是由于它们与婴儿在分房期间遭受的伤害有关。这对护士在分娩和分娩中的工作有直接的影响,因为法律承认在分娩期间监测胎儿健康是一项护理责任。使用机构民族志,我们发现了两种强大的统治话语,即生物医学和医学法律风险论述,通过使用互文等级制度和意识形态圈子,社会组织护士在分娩和分娩中的胎儿监测工作。
    Obstetrics is a well-known area for malpractice and medical-legal claims, specifically as they relate to injuries the baby suffers during the intrapartum period. There is a direct implication for nurses\' work in labor and delivery because the law recognizes that monitoring fetal well-being during labor is a nursing responsibility. Using institutional ethnography, we uncovered how two powerful ruling discourses, namely biomedical and medical-legal risk discourses, socially organize nurses\' fetal surveillance work in labor and delivery through the use of an intertextual hierarchy and an ideological circle.
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  • 文章类型: Journal Article
    在发生患者安全事件后,所涉及的医疗保健提供者可能会经历持续的第二受害者痛苦和降低的专业效率,随后与工作相关的负面结果和韧性的培养。本研究旨在调查影响负面工作相关结果和弹性的因素,并假设三位一体的支持作为调解员:同事,主管,和机构支持。这项横断面研究从吉兰丹的三家三级医院招募了733名医疗保健提供者,马来西亚。对两种结果(与工作相关的负结果和弹性)都开发了三个分层线性回归步骤。分析了支持三联体的四个多重介体模型。第二受害者的痛苦,专业功效,支持三合会在所有回归模型中贡献显著。同事支持部分介导了定义职业效能对负面工作相关结果和弹性的影响的关系,而同事和主管支持部分介导了第二受害者痛苦对负面工作相关结果的影响。关于复原力也发现了类似的结果,所有支持三合会产生类似的结果。作为调解员,支持三合会改善了第二受害者痛苦对负面工作相关结果和复原力的影响,表明有良好的支持的重要作用,尤其是在遇到患者安全事件后。
    After a patient safety incident, the involved healthcare providers may experience sustained second-victim distress and reduced professional efficacy, with subsequent negative work-related outcomes and the cultivation of resilience. This study aims to investigate the factors affecting negative work-related outcomes and resilience with a hypothetical triad of support as the mediators: colleague, supervisor, and institutional support. This cross-sectional study recruited 733 healthcare providers from three tertiary care hospitals in Kelantan, Malaysia. Three steps of hierarchical linear regression were developed for both outcomes (negative work-related outcomes and resilience). Four multiple mediator models of the support triad were analyzed. Second-victim distress, professional efficacy, and the support triad contributed significantly in all the regression models. Colleague support partially mediated the relationship defining the effects of professional efficacy on negative work-related outcomes and resilience, whereas colleague and supervisor support partially mediated the effects of second-victim distress on negative work-related outcomes. Similar results were found regarding resilience, with all support triads producing similar results. As mediators, the support triads ameliorated the effect of second-victim distress on negative work-related outcomes and resilience, suggesting an important role of having good support, especially after encountering patient safety incidents.
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  • 文章类型: Journal Article
    背景:在家庭护理的情况下,患者及其家庭成员必须自己解决问题和紧急情况。出于这个原因,家访护士(HVNs)必须实行风险管理,以确保患者可以在舒适的家中继续接受护理。这项研究的目的是研究HVNs对风险管理的态度。
    方法:本研究采用定性描述方法。进行了半结构化访谈,以收集有关HVNs风险管理行为及其态度的信息。参与者包括在日本某县的家庭护理机构工作的11个HVN。转录访谈使用内容分析进行分析。
    结果:护士对风险管理的态度包括以下主题:(i)预测和避免风险,(ii)确保家庭环境中的医疗安全,(iii)应付意外事件,(iv)在医疗安全方面发挥管理员的作用,只有管理员回答。
    结论:在实施风险管理时,家访护士应首先评估患者和家人的理解水平,其次是制定适合他们日常需求的安全措施。这些结果进一步表明,管理人员应采取行动,营造有利于风险管理的工作环境。这些行动包括协调职责以减轻风险并改进报告风险的过程。这项研究为未来的研究人员提供了一个基线,以帮助需要这种性质的医疗服务的患者和家庭。
    BACKGROUND: In situations of home care, patients and their family members must address problems and emergencies themselves. For this reason, home-visiting nurses (HVNs) must practice risk management to ensure that patients can continue receiving care in the comfort of their homes. The purpose of this study was to examine HVNs\' attitudes toward risk management.
    METHODS: This study adopted a qualitative description approach. Semi-structured interviews were conducted to collect information on HVNs\' risk management behavior and their attitudes toward it. Participants comprised 11 HVNs working at home-visiting nursing agencies in a prefecture of Japan. Transcribed interviews were analyzed using content analysis.
    RESULTS: Nurses\' attitudes toward risk management comprised the following themes: (i) predicting and avoiding risks, (ii) ensuring medical safety in home settings, (iii) coping with incidents, and (iv) playing the role of administrators in medical safety, which was answered only by administrators.
    CONCLUSIONS: When practicing risk management, home-visiting nurses should first assess the level of understanding of the patient and family, followed by developing safety measures tailored to their everyday needs. These results further suggest that administrators should take actions to foster a working environment conducive to risk management. These actions include coordinating duties to mitigate risk and improve the process of reporting risks. This study provides a baseline for future researchers to assist patients and families requiring medical care services of this nature.
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  • 文章类型: Journal Article
    “第二受害者”被定义为身体受到创伤的医疗保健专业人员,心理上,或由于遇到任何患者安全事件而产生的情感。经修订的第二受害者体验和支持工具(SPEST-R)是全球公认的用于评估医疗机构中第二受害者现象的重要工具。因此,这项研究的目的是评估马来语版本的SVEST-R的心理测量特性。这是一项横断面研究,从吉兰丹的一家教学医院招募了350名医疗保健专业人员,马来西亚。在获得原作者的许可后,该工具经历了10个步骤的既定翻译过程指南。在进行验证性因子分析(CFA)以评估内部一致性和结构效度之前,对30名受访者进行了预测。使用R软件环境进行分析。最终模型根据CFA的准则同意7个因素和32个项目,以实现良好的模型拟合。使用Raykov的rho确定内部一致性,并显示出良好的结果,范围从0.77到0.93,总ρ为0.83。M-SVEST-R表现出出色的心理测量特性以及足够的有效性和可靠性。马来西亚医疗机构可以使用该工具来评估医疗保健专业人员中的第二次受害者经历,然后通过所需的支持计划来满足他们的需求。
    \"Second victims\" are defined as healthcare professionals who are traumatized physically, psychologically, or emotionally as a result of encountering any patient safety incidents. The Revised Second Victim Experience and Support Tool (SVEST-R) is a crucial instrument acknowledged worldwide for the assessment of the second victim phenomenon in healthcare facilities. Hence, the aim of this study was to evaluate the psychometric properties of the Malay version of the SVEST-R. This was a cross-sectional study that recruited 350 healthcare professionals from a teaching hospital in Kelantan, Malaysia. After obtaining permission from the original author, the instrument underwent 10 steps of established translation process guidelines. Pretesting of 30 respondents was performed before embarking on the confirmatory factor analysis (CFA) to evaluate internal consistency and construct validity. The analysis was conducted using the R software environment. The final model agreed for 7 factors and 32 items per the CFA\'s guidelines for good model fit. The internal consistency was determined using Raykov\'s rho and showed good results, ranging from 0.77 to 0.93, with a total rho of 0.83. The M-SVEST-R demonstrated excellent psychometric properties and adequate validity and reliability. This instrument can be used by Malaysian healthcare organizations to assess second victim experiences among healthcare professionals and later accommodate their needs with the desired support programs.
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