背景:医疗保健环境中的患者安全事件(PSIs)是全球关注的问题,加纳也不例外。解决PSI以改善健康结果需要实施各种举措,包括改善患者安全文化,交接期间医疗保健提供者之间的团队合作和沟通。必须承认团队合作的重要性,沟通的开放性,以及预防和管理此类事件的有效移交。这些因素在确保患者的福祉和医疗服务的整体质量方面发挥着关键作用。
目的:本研究评估了加纳卫生机构中PSIs的发生和类型。它还研究了团队合作的作用,移交和信息交换,以及卫生专业人员对PSI的沟通开放性。
方法:对加纳三个地区的1651名卫生工作者进行了一项横断面研究。使用多阶段采样技术,采用《患者安全文化调查医院调查问卷》和《护士报告量表》收集数据,进行描述性统计分析,皮尔逊相关性,线性多元回归模型的显著性为0.05。
结果:据报道,PSIs的患病率包括用药错误(30.4%),伤口感染(23.3%),输液反应(24.7%),压疮(21.3%),每月至少下跌一次(18.7%)。对不良事件的反应平均得分令人满意(3.40),团队合作(4.18),移交和信息交换(3.88),以及医疗保健专业人员之间的沟通开放性(3.84)。团队合作,移交、信息交换和沟通开放性是对PSI反应的重要预测因素,占方差的28.3%。
结论:有效的团队合作,移交和信息交换,医疗环境中的沟通开放性是增强PSI响应的关键策略。通过团队合作创造一种鼓励错误响应的文化,沟通和移交为医疗保健专业人员提供了学习和改善患者结果的机会。因此,培训计划应针对卫生专业人员,以提高患者的安全性和能力。通过实施以证据为基础的做法和从过去的事件中吸取教训,医疗保健系统将能够为全国的患者提供安全和高质量的护理。患者安全必须被视为一个持续的过程。因此,患者预后的有意义的改善需要所有利益相关者的承诺。
BACKGROUND: Patient safety incidents (PSIs) in healthcare settings are a critical concern globally, and Ghana is no exception. Addressing PSIs to improve health outcomes requires various initiatives to be implemented including improving patient safety culture, teamwork and communication between healthcare providers during handoffs. It is essential to acknowledge the significance of teamwork, communication openness, and effective handoffs in preventing and managing such incidents. These factors play a pivotal role in ensuring the well-being of patients and the overall quality of healthcare services.
OBJECTIVE: This study assessed the occurrence and types of PSIs in health facilities in Ghana. It also examined the role of teamwork, handoffs and information exchange, and communication openness in response to PSIs by health professionals.
METHODS: A cross-sectional study was conducted among 1651 health workers in three regions of Ghana. Using a multi-staged sampling technique, the Survey on Patient Safety Culture Hospital Survey questionnaire and the nurse-reported scale were used to collect the data and it was analysed by descriptive statistics, Pearson correlation, and linear multiple regression model at a significance of 0.05.
RESULTS: There was a reported prevalence of PSIs including medication errors (30.4%), wound infections (23.3%), infusion reactions (24.7%), pressure sores (21.3%), and falls (18.7%) at least once a month. There was a satisfactory mean score for responses to adverse events (3.40), teamwork (4.18), handoffs and information exchange (3.88), and communication openness (3.84) among healthcare professionals. Teamwork, handoffs and information exchange and communication openness were significant predictors of response to PSIs, accounting for 28.3% of the variance.
CONCLUSIONS: Effective teamwork, handoffs and information exchange, and communication openness in the healthcare environment are critical strategies to enhance PSI response. Creating a culture that encourages error response through teamwork, communication and handoffs provides healthcare professionals with opportunities for learning and improving patient outcomes. Training programs should therefore target health professionals to improve patient safety and competency. Through the implementation of evidence-based practices and learning from past incidents, the healthcare system will be able to deliver safe and high-quality care to patients nationwide. Patient safety must be recognized as an ongoing process. Therefore, a meaningful improvement in patient outcomes requires all stakeholders\' commitment.