背景:医疗纠纷,这在中国很普遍,是一个日益严重的全球公共卫生问题。中国政府已提议第三方调解(TPM)来解决这一问题。然而,的特点,效率,TPM在解决我国公立医院医疗纠纷中的作用及影响因素尚待确定。
方法:我们使用2014-2019年中国甘肃省医疗纠纷的TPM记录进行了系统研究。采用χ2检验比较组间差异,并进行二元Logistic分析以确定影响TPM选择解决医疗纠纷的因素。
结果:我们分析了甘肃省5,948份TPM医疗纠纷记录。2014年至2019年,甘肃省公立医院医疗纠纷数量和赔偿金额逐年增加,大部分纠纷发生在二级和三级医院。约89.01%的医疗纠纷由TPM处理;TPM的平均赔偿金额为人民币48,688.73元,大大低于法院判决和司法调解的赔偿金额。TPM在结论:我们的研究结果表明,TPM机制在有效降低赔偿金额和提高医疗纠纷解决率方面发挥了积极作用,这是甘肃省公立医院解决医疗纠纷的主要方法。TPM可以帮助大大减少医生和患者之间的冲突,避免诉讼,并为双方节省时间和成本。此外,补偿金额,非致命的结果,无过错责任的确定影响了TPM解决医疗纠纷的选择。
BACKGROUND: Medical disputes, which are prevalent in China, are a growing global public health problem. The Chinese government has proposed third-party mediation (TPM) to resolve this issue. However, the characteristics, efficiency, and influencing factors of TPM in resolving medical disputes in public hospitals in China have yet to be determined.
METHODS: We conducted a systematic study using TPM records from medical disputes in Gansu Province in China from 2014 to 2019. A χ2 test was used to compare differences between groups, and binary logistic analysis was performed to determine the factors influencing the choice of TPM for resolving medical disputes.
RESULTS: We analyzed 5,948 TPM records of medical disputes in Gansu Province in China. The number of medical disputes and the amount of compensation awarded in public hospitals in the Gansu Province increased annually from 2014 to 2019, with most of the disputes occurring in secondary and tertiary hospitals. Approximately 89.01% of the medical disputes were handled by TPM; the average compensation amount with TPM was Chinese Yuan (CNY) 48,688.73, significantly less than that awarded via court judgment and judicial mediation. TPM was more likely to succeed in settling medical disputes in the < CNY10,000 compensation group than in the no-compensation group (odds ratio [OR] = 3.14, 95% confidence interval [CI] 1.53-6.45). However, as the compensation amount increased, the likelihood of choosing TPM decreased significantly. Moreover, TPM was less likely to be chosen when medical disputes did not involve death (OR = 0.49, 95% CI 0.36-0.45) or when no-fault liability was determined (vs. medical accidents; OR = 0.37, 95% CI 0.20-0.67).
CONCLUSIONS: Our findings demonstrate that TPM mechanisms play a positive role in efficiently reducing compensation amounts and increasing medical dispute resolution rates which was the main settlement method in resolving medical disputes in public hospitals of Gansu Province in China. TPM could help greatly reduce conflicts between doctors and patients, avoid litigation, and save time and costs for both parties. Moreover, compensation amounts, non-fatal outcomes, and no-fault liability determinations influence the choice of TPM for settling medical disputes.