Social Work

社会工作
  • 文章类型: Journal Article
    科学证据表明,社会工作经常被认为是传统性别歧视等级制度中的二级学科,因为先驱者和大多数社会工作者都是女性。本文的双重目标是分析克服这种考虑的动力,并提出在不久的将来采取进一步行动。研究了限制这些行动的因素以及使它们成为可能的因素。本文揭示了当前社会工作转型的动力,即,社会影响在社会研究中的重要性增加,跨学科性的增加,以及跨学科研究的影响。
    Scientific evidence has shown that Social Work has frequently been considered a second-level discipline in the traditional sexist hierarchy, because pioneers and most social workers are women. The twofold objective of this article is to analyze the dynamics that overcome this consideration and to put forward actions to go further in the near future. The factors that limit these actions and those that make them possible are studied. This article exposes the dynamics of the current transformation of Social Work, namely, the increase in the importance of social impact in social research, the increase in interdisciplinarity, and the impact of interdisciplinary research.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

       PDF(Pubmed)

  • 文章类型: Journal Article
    背景:与非寄养经验青年相比,有寄养经验的青年承担着不良的学业成绩。促进教育学术成功(FASE)试点计划为寄养青年提供全面的现场教育案例管理服务。
    目的:我们使用混合方法来探索FASE对参与青年的学业成绩和感知自我效能感的影响,以管理心理健康服务和支持。
    方法:在2020年至2023年之间,FASE试点计划已交付给40名参与儿童福利服务和外出安置的初中和高中学生。
    方法:定量数据包括FASE干预前的学术成果(GPA,出席,和延迟)和青年效能/赋权量表-心理健康(YES-MH)。使用配对样本t检验和单因素方差分析来评估时间结果的差异。每年对FASE青年和学校人员进行定性生成问卷。
    结果:参加FASE一学年后,青少年GPA显著提高(平均2.38-2.80,p=0.001),延迟显著降低(平均3.78-3.1,p=.011),无原谅期显著减少(平均17.30-9.51,p=.018),YES-MH评分显著改善(平均46.9-55,p=.001).与男性相比,女性青年的GPA和YES-MH得分增加更大。FASE青年和人员将学术上的成功归功于该计划的教育社会工作者获得的全面支持。
    结论:FASE计划有望改善涉及寄养的青年的学业成绩和心理健康自我效能感。
    BACKGROUND: Youth with foster care experience are disproportionality burdened with poor academic outcomes compared to non-foster experience youth. The Fostering Academic Success in Education (FASE) pilot program provides comprehensive onsite educational case management services to foster care youth.
    OBJECTIVE: We used mixed methods to explore the effects of FASE on participating youth\'s academic performance and perceived self-efficacy to manage mental health services and support.
    METHODS: Between 2020 and 2023, the FASE pilot program was delivered to 40 middle and high school students involved in child welfare services and out-of-home placements.
    METHODS: Quantitative data comprised pre-post FASE intervention academic outcomes (GPA, attendance, and tardies) and the Youth Efficacy/Empowerment Scale-Mental Health (YES-MH). Paired sample t-tests and one-way ANOVA were used to assess difference in time outcomes. Qualitative generating questionnaires were administered to FASE youth and school personnel annually.
    RESULTS: After participating in FASE for one academic year, youths\' GPA significantly improved (mean 2.38-2.80, p = .001), tardies significantly reduced (mean 3.78-3.1, p = .011), unexcused periods significantly reduced (mean 17.30-9.51, p = .018) and there was a significant improvement in YES-MH scores (mean 46.9-55, p = .001). Female youth had larger GPA and YES-MH score increases than male youth. FASE youth and personnel attributed academic success to the comprehensive support received by the program\'s educational social worker.
    CONCLUSIONS: The FASE program holds promise in improving academic performance and mental health self-efficacy among foster care-involved youth.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

    求助全文

  • DOI:
    文章类型: English Abstract
    The social service approach for the elderly that emerged in the USSR in the late 1980s and was introduced within the framework of a federal law in 1995 was oriented towards care and service provision. However, various authors have noted that the needs of the elderly and the availability of services often do not coincide, and this gap is growing with the change of generations of the elderly. The modern approach, the founder of which was the Polish demographer E.Rosset, reflected in a number of international documents, prioritizes supporting employment and maintaining independence for the elderly for as long as possible. However, there is still little research clarifying the specific services needed by the elderly themselves. The aim of this article is to demonstrate that the needs and capabilities of the «older generation» are changing noticeably, and the existing approach to the provision of social services, which largely took shape in the 1990s, is outdated. Our research question is: do the digital ecosystems (services) being developed by the Information and Analytical Center of St. Petersburg Government correspond to the needs of the elderly on the one hand, and the provisions enshrined in the Madrid Plan on the other? The study employed qualitative methods: an analysis of a pilot survey of users of the «Active Longevity» service and the opinions of participants in a focus group (age of informants 60-75 years) of elderly individuals conducted on 16.03.2024.
    Подход социального обслуживания пожилых, который складывался в СССР с конца 1980-х гг. и в 1995 г. был введен в рамки федерального закона, ориентирован на заботу о пожилых и предоставление им услуг. Однако разные авторы отмечали, что потребности пожилых и возможности получения услуг во многом не совпадают, и этот разрыв увеличивается со сменой поколений пожилых. В современном подходе, родоначальником которого был польский демограф Э.Россет, отраженном в ряде международных документов, приоритетное место отдается поддержке занятости пожилых и сохранению ими независимости как можно дольше. Но до сих пор мало исследований, где уточняется, в каких услугах нуждаются пожилые с их собственной точки зрения. Цель статьи — показать, что потребности и возможности старшего поколения заметно меняются, а существующий подход к предоставлению социальных услуг, сложившийся в основных чертах в 1990-е гг., устарел. Наш исследовательский вопрос: соответствуют ли проектируемые цифровые экосистемы (сервисы, услуги), которые разрабатываются Информационно-аналитическим центром правительства Петербурга, потребностям пожилых, с одной стороны, и положениям, закрепленным в Мадридском плане, с другой. Для исследования использованы качественные методы — анализ пилотного замера мнений пользователей сервиса «Активное долголетие» и мнений участников фокус-группы пожилых (возраст информантов 60–75 лет), проведенный 16.03.2024.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

    求助全文

  • 文章类型: Journal Article
    背景:医疗保健系统的可持续性受到几个关键问题的挑战;最紧迫的问题之一是人口老龄化。传统,发作性护理提供模式不是为医疗复杂和虚弱的老年人设计的。这些人将受益于更全面的健康和社会护理,协调,以人为中心,在他们居住的社区中无障碍。做到这一点是一项具有挑战性的努力。以社区为基础的卫生和社会护理专业人员被孤立,分散在不同的地点和部门,每个人都有自己的心理模型,电子健康信息系统,和通信手段。为了摆脱零散的护理交付模式,转向更加综合的护理方法,我们在加拿大大西洋的一个城市地区对社区综合老年评估过程进行了分析.该研究的目的是确定在基于社区的全面老年评估过程中,向更综合的护理交付模式迈进的挑战和机遇。
    方法:使用功能共振分析方法(FRAM)和动态FRAM(DynaFRAM)建模对基于社区的健康和社会护理系统进行建模,并创建假设的患者旅程场景。为建模而收集的数据包括文件审查,焦点小组,以及对在社区环境中为老年人提供护理和服务的健康和社会护理专业人员的半结构化访谈。
    结果:确定了在当地背景下实施综合护理的挑战和机遇。FRAM和DynaFRAM分析的结果为多级流程改进建议的共同设计提供了依据,这些建议旨在将基于当地社区的综合老年评估流程推向更一体化的护理模式。
    结论:在当地背景下对基于社区的健康和社会护理进行变革性的重新设计是必要的,但如果不了解健康和社会护理专业人员如何开展工作以及老年人如何在动态条件下接受护理,就无法实现。FRAM和DynaFRAM模型提供了对系统操作和功能的更好理解,并展示了决策者在实施更加集成的护理模型时不应该忽视的关键步骤。
    BACKGROUND: Healthcare system sustainability is challenged by several critical issues; one of the most pressing is the ageing population. Traditional, episodic care delivery models are not designed for older people who are medically complex and frail. These individuals would benefit from health and social care that is more comprehensive, coordinated, person-centred and accessible in the communities in which they live. Delivering this is a challenging endeavour. Community-based health and social care professionals are siloed, dispersed across various locations and sectors, each with their own mental models, electronic health information systems, and means of communication. To move away from fragmented care delivery models and towards a more integrated approach to care, an analysis of the process of community-based comprehensive geriatric assessment was conducted in an urban location in Atlantic Canada. The purpose of the study was to identify where in the community-based comprehensive geriatric assessment process challenges and opportunities existed for moving towards a more integrated model of care delivery.
    METHODS: The functional resonance analysis method (FRAM) and dynamic FRAM (DynaFRAM) modelling were used to model the community-based health and social care system and create a hypothetical patient journey scenario. Data collected to inform modelling consisted of document review, focus groups, and semi-structured interviews with health and social care professionals providing care and service to older people in the community setting.
    RESULTS: Challenges and opportunities for implementing integrated care in the local context were identified. Findings from the FRAM and DynaFRAM analysis informed the co-design of multi-level process improvement recommendations that aim to move the local community-based comprehensive geriatric assessment process towards a more integrated model of care.
    CONCLUSIONS: A transformative redesign of community-based health and social care in the local context is necessary but cannot be accomplished without an understanding of how health and social care professionals conduct their work and how older people may receive care under the dynamic conditions. The FRAM and DynaFRAM modelling provided an enhanced understanding of system operations and functionality and demonstrated a critical step that should not be overlooked for decision-makers in their efforts to implement a more integrated model of care.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

       PDF(Pubmed)

  • 文章类型: Journal Article
    不良儿童经历(ACE)的人口健康负担反映了对循证提供者培训的迫切需要。农村儿童也比城市儿童更有可能患有任何ACE。很大比例的提供者不知道ACE的有害影响。有大量记录需要培训提供者关于ACE和创伤知情护理,除了对培训的需求。
    目标是开发,工具,并评估为密苏里州提供商量身定制的在线ACE培训课程,特别是那些在农村地区,考虑到ACE的患病率较高。
    从2021年7月到2022年6月,我们对培训视频进行了文献综述和环境扫描,伙伴组织,临床实践指南,以及基于社区的资源,为课程策划适当和量身定制的内容。在教学设计师和媒体设计师的帮助下,我们在Canvas学习平台(Instructure)中开发了ACE培训课程。该课程获得了继续医学教育的认证,以及持牌专业辅导员的继续教育,心理学家,和社会工作者。通过关键利益相关者电子邮件邀请和滚雪球招聘进行招聘。
    总的来说,密苏里州的135个提供商要求注册,72.6%(n=98)注册和接受培训。在后者中,49%(n=48)完成课程要求,100%的受访者同意内容与他们的工作相关,生活,或实践;他们打算将内容应用于他们的工作,生活,或练习;他们有信心这样做;他们会向其他人推荐这门课程。定性回答支持将知识转化为实践的积极意图。
    这项研究证明了其可行性,可接受性,以及跨专业劳动力ACE培训的有效性。全州范围内的强烈兴趣反映了对主题重要性和将知识转化为实践的意图的认识。
    UNASSIGNED: The population health burden of adverse childhood experiences (ACEs) reflects a critical need for evidence-based provider training. Rural children are also more likely than urban children to have any ACEs. A large proportion of providers are unaware of the detrimental effects of ACEs. There is a significant documented need for training providers about ACEs and trauma-informed care, in addition to a demand for that training.
    UNASSIGNED: The objective was to develop, implement, and evaluate an online ACEs training curriculum tailored to Missouri providers, particularly those in rural areas given the higher prevalence of ACEs.
    UNASSIGNED: From July 2021 to June 2022, we conducted literature reviews and environmental scans of training videos, partner organizations, clinical practice guidelines, and community-based resources to curate appropriate and tailored content for the course. We developed the ACEs training course in the Canvas learning platform (Instructure) with the assistance of an instructional designer and media designer. The course was certified for continuing medical education, as well as continuing education for licensed professional counselors, psychologists, and social workers. Recruitment occurred via key stakeholder email invitations and snowball recruitment.
    UNASSIGNED: Overall, 135 providers across Missouri requested enrollment, with 72.6% (n=98) enrolling and accessing the training. Of the latter, 49% (n=48) completed course requirements, with 100% of respondents agreeing that the content was relevant to their work, life, or practice; they intend to apply the content to their work, life, or practice; they feel confident to do so; and they would recommend the course to others. Qualitative responses supported active intent to translate knowledge into practice.
    UNASSIGNED: This study demonstrated the feasibility, acceptability, and effectiveness of interprofessional workforce ACEs training. Robust interest statewide reflects recognition of the topic\'s importance and intention to translate knowledge into practice.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

       PDF(Pubmed)

  • DOI:
    文章类型: Journal Article
    家庭在一起(HT)是一个多层次的多组成部分的健康促进计划,由阿肯色州的学术和非营利合作伙伴共同领导,他们寻求(1)改善无家可归的妇女获得和家庭对社会服务和医疗保健的接受程度,这些妇女被诊断出患有精神健康状况和小于6岁的儿童和(2)增加服务提供者与该人群接触的能力。社会生态学的观点被用来详细说明程序的组成部分和经验教训。HomeTogether招募了代表不重复家庭的345名妇女。其中,214项完成了六个月的重新评估,111项完成了出院评估。所服务的地区和人口的代表,大多数自我认定属于少数族裔(87.0%),年龄小于35岁(80.1%),经历暴力(76%),异性恋(82%)。pre-posttestingindicatespositivechangesforHTfamilies,包括改善心理健康,医疗保健服务,和住房。然而,即使是最协调的全面计划也无法替代帮助家庭实现稳定的政策层面的变化。
    Home Together (HT) is a multi-level multi-component health promotion program, co-led by academic and non-profit partners in Arkansas that sought (1) to improve access to and family acceptance of social services and health care among women experiencing homelessness who have a diagnosed mental health condition and a child younger than six years and (2) to increase service provider capacity to engage with this population. A socioecological perspective was used to detail program components and lessons learned. Home Together enrolled 345 women representing unduplicated families. Of these, 214 completed six-month reassessments and 111 completed discharge assessments. Representative of the area and population served, most self-identified as belonging to racial minorities (87.0%), being younger than 35 years (80.1%), experiencing violence (76%), and being heterosexual (82%). Pre-post testing indicated positive changes for HT families, including improvements in mental health, health care access, and housing. Yet, even the most coordinated comprehensive programs are no substitute for policy-level changes that help families reach stability.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

    求助全文

  • 文章类型: Journal Article
    对于无家可归的人来说,获得社会服务可能显得困难和疏远,这往往导致健康状况不佳和加速边缘化的风险。历史上,无家可归者日间中心的特点是强调提供庇护和暂时归还,满足紧急的基本需求。在这篇文章中,我们提出了一个案例研究的设计一个新的日间中心在丹麦,渴望超越历史的地方存在。相反,新的日间中心将成为一个存在和成为的地方,重点是弥合无家可归人士的各种需求,并在日间中心轻松获得社会服务。本文探讨了新行为设置的创建,以及为处于社会边缘地位的人们设计有利空间的挑战和考虑因素,同时提供和支持一种包容感,发展一个人的机构和生活公民身份经验的可能性。这篇文章是主题问题的一部分\'人民,地点,东西,和社区:在二十一世纪扩展行为设置理论。
    For people in homelessness, access to social services may appear difficult and alienating, which often contributes to poor health and a risk of accelerated marginalization. Historically, day centres for people in homelessness have been characterized by an emphasis on providing refuge and momentary restitution, accommodating urgent basic needs. In this article, we present a case study of the design of a new day centre in Denmark that aspires to move beyond the historical place-for-being. Rather, the new day centre is to be a place-for-being-and-becoming, focusing on bridging the varied needs of people in homelessness with easy access to social services at the day centre. This article explores the creation of new behaviour settings along with the challenges and considerations in designing enabling spaces for people in societally marginalized positions, concurrently offering and supporting a sense of inclusion, the possibility to develop one\'s agency and experience of lived citizenship. This article is part of the theme issue \'People, places, things, and communities: expanding behaviour settings theory in the twenty-first century\'.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

    求助全文

  • 文章类型: Journal Article
    背景:社会护理环境中的支持人员表示需要资源来促进智障人士的临终关怀计划。这项研究旨在共同设计临终护理计划方法和资源的初步工具包,可在智障人士的成人社会护理服务中实施。
    方法:采用了适应的基于经验的共同设计过程,以开发针对智障人士的临终关怀计划工具包。一个共同设计小组(“AllTogetherGroup”)于2023年1月至10月举行了六次会议。该小组由九名智障人士(包括四名智障人士,他还共同主持了研讨会),五个家庭成员,五名智力残疾支持人员,两名智力残疾服务经理,5名医疗保健专业人员。
    结果:AllTogetherGroup测试了智障人士临终关怀计划的资源和方法,基于范围审查和焦点小组研究的结果。易于阅读的临终护理计划表格被认为是压倒性和复杂的,而视觉和创造性的方法受到欢迎。开发了三个新的视觉资源来支持智障人士的疾病规划和葬礼计划:(i)“当我生病时”思维卡;(ii)“让我们谈论葬礼”对话启动图片;(iii)“我的葬礼”计划卡。这三个资源,除了三个积极评价的现有资源,包括在一个新的工具包中,用于为智障人士进行临终关怀计划。
    结论:通过迭代,灵活,包容性,和全面的共同设计过程,创建了一个由三个新开发的资源和三个现有资源组成的工具包,以促进支持人员对智障人士进行临终关怀计划。在与支持人员进行试用之后,最终的工具包是在网上免费提供的。
    研究小组包括四名智障研究人员(A.C.,D.J.,L.J.,和R.K.-B)。智力残疾的研究人员一直是研究过程的每一步的一部分;从研究设计到数据收集和分析,再到研究结果的传播。智力残疾服务提供者代表(M.W.,N.P.,和S.S.)也是联合设计小组的一部分。其中两名代表也是整个项目的共同申请人(N.P.和S.S.)。共同设计小组包括智障人士,家庭,智力残疾支持人员以及健康和社会护理专业人员。该研究得到了由各种利益相关者组成的研究咨询小组的支持,包括智障家庭的人,智力残疾研究人员,来自智障组织的代表,和政策制定者。
    BACKGROUND: Support staff within social care settings have expressed a need for resources to facilitate end-of-life care planning with people with intellectual disabilities. This study aimed to co-design a preliminary toolkit of end-of-life care planning approaches and resources that can be implemented in adult social care services for people with intellectual disabilities.
    METHODS: An adapted Experience-Based Co-Design process was applied to develop a toolkit for end-of-life care planning with people with intellectual disabilities. A co-design group (the \'All Together Group\') met six times from January to October 2023. The group comprised nine people with intellectual disabilities (including four researchers with intellectual disabilities, who also co-facilitated the workshops), five family members, five intellectual disability support staff, two intellectual disability service managers, and five healthcare professionals.
    RESULTS: The All Together Group tested resources for and approaches to end-of-life care planning with people with intellectual disabilities, based on findings from a scoping review and a focus group study. Easy-read end-of-life care planning forms were deemed overwhelming and complicated, whilst visual and creative approaches were welcomed. Three new visual resources to support illness planning and funeral planning with people with intellectual disabilities were developed: (i) \'When I\'m ill\' thinking cards; (ii) \'Let\'s Talk About Funerals\' conversation-starter pictures; and (iii) \'My funeral\' planning cards. These three resources, alongside three positively evaluated existing resources, were included in a new toolkit for end-of-life care planning with people with intellectual disabilities.
    CONCLUSIONS: Through an iterative, flexible, inclusive, and comprehensive co-design process, a toolkit of three newly developed and three existing resources was created to facilitate support staff in doing end-of-life care planning with people with intellectual disabilities. Following a trialling process with support staff, the final toolkit was made freely available online.
    UNASSIGNED: The research team included four researchers with intellectual disabilities (A.C., D.J., L.J., and R.K.-B). Researchers with intellectual disability have been part of every step of the research process; from study design to data collection and analysis to dissemination of study findings.Intellectual disability service provider representatives (M.W., N.P., and S.S.) were part of the co-design group as well. Two of these representatives were also co-applicants in the overall project (N.P. and S.S.). The co-design group included people with intellectual disabilities, families, intellectual disability support staff and health and social care professionals. The study was supported by a Research Advisory Group comprising a variety of stakeholders, including people with intellectual disabilities families, intellectual disability researchers, representatives from intellectual disability organisations, and policymakers.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

       PDF(Pubmed)

  • 文章类型: Journal Article
    背景:为了支持科学专业人员并帮助他们在工作中更好地整合用户的专业知识,魁北克国家健康与社会服务卓越研究所(INESSS)成立了用户和亲戚小组(URP),加拿大社会服务和精神卫生署。URP是咨询结构,可动员受各种问题影响的人们的经验知识。
    目的:本研究的目的是评估不同利益相关者的看法:(1)在卫生技术评估和社会服务评估机构(AHTAASS)的背景下制定和实施URP的经验,(2)该URP的贡献,(3)遇到的挑战和(4)未来几年的改进前景。
    方法:我们进行了一项定性的描述性评价研究。进行了19次访谈:与URP成员进行了6次访谈,与工作人员代表进行了13次访谈。与创建面板相关的文档,收集和分析了URP会议记录,总结了讨论和在此期间发布的报告。经过一轮初步的数据分析,与一些与会者举行了一次汇报会,以验证结果。
    结果:该小组的成立是INESSS希望更好地将经验知识整合到其建议中的一部分。向小组提交了关于各种主题的十二个项目。URP使卫生专业人员能够考虑他们尚未确定的维度,更好地将从用户那里收集的经验数据整合到他们的工作中,并制定对用户更有意义的建议。小组成员和INESSS专业人员学会了共同努力,将工作方法从协商转变为协作甚至共同建设。根据小组的重大贡献,INESSS决定维护它,并加强其在系统中的地位,以更好地将用户的体验知识整合到其工作中。
    结论:这项研究说明了AHTAASS如何建立一个完全由用户组成的URP,以及它如何做出贡献和被评估。它表明,URP是重视其成员分享经验知识的结构,使决策人性化,并赋予科学专业人员所做的工作以意义。
    一位患者研究人员为准备和撰写本手稿做出了贡献。
    BACKGROUND: With the purpose of supporting scientific professionals and helping them to better integrate the expertise of users in their work, a users\' and relatives\' panel (URP) was set up at the National Institute for Excellence in Health and Social Services in Quebec (INESSS), Canada for the social services and mental health directorate. URPs are advisory structures that mobilise the experiential knowledge of people affected by various issues.
    OBJECTIVE: The objective of this study is to assess from a diverse stakeholders\' perceptions: (1) the experience of developing and implementing the URP within the context of an Agencies for Health Technology Assessment and Assessment of Social Services (AHTAASS), (2) the contribution of such a URP, (3) the challenges encountered and (4) the perspectives of improvement for the following years.
    METHODS: We conducted a qualitative descriptive evaluation study. Nineteen interviews were conducted: six with URP members and 13 with staff representatives. The documents related to the creation of the panel, the URP minutes summarising the discussions and the reports published during that period were collected and analysed. Following a preliminary round of data analysis, a debriefing meeting was conducted with a few participants to validate the results.
    RESULTS: The panel was set up as part of the INESSS\' desire to better integrate experiential knowledge into its recommendations. Twelve projects were presented to the panel on various themes. The URP enabled health professionals to consider dimensions they had not identified, to better integrate the experiential data collected from users into their work and to develop recommendations that made more sense to users. Panel members and INESSS professionals learned to work together, moving the working methods from consultation to collaboration and even coconstruction. Based on the panel\'s significant contribution, the INESSS decided to maintain it and to strengthen its place in its system to better integrate the experiential knowledge of users into its work.
    CONCLUSIONS: This research illustrates how AHTAASS can set up a URP composed exclusively of users, and how it can contribute and be evaluated. It shows that URPs are structures that value the sharing of experiential knowledge of its members, humanise decision-making and give meaning to the work done by scientific professionals.
    UNASSIGNED: One patient-researcher has contributed to the preparation and writing of this manuscript.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

       PDF(Pubmed)

  • 文章类型: Journal Article
    背景:一些患有物质使用障碍(SUD)的人可能会遇到多种共同发生的社会问题。已经开发了数字解决方案,以支持成瘾治疗中有效和具有成本效益的社会福利和医疗保健。鉴于酒精和其他药物使用问题的严重性各不相同,数字服务工具可以节省金钱并提供量身定制的护理。
    目的:在这项研究中,我们旨在了解那些开发数字服务工具的人对SUD患者和治疗遭遇的观点。作为一个案例,我们采访了那些参与开发数字客户细分工具TheNavigator的人。
    方法:对参与数字客户细分工具开发的专业人员进行了十次(N=10)半结构化访谈,并通过归纳内容分析进行了分析。参与者从他们自己作为开发人员的角色的角度询问了Navigator的开发情况,客户,服务的有效性,和决策过程。
    结果:某些SUD患者在使用数字服务时可能会遇到一些障碍。数字鸿沟,害怕或经历过污名和偏见的态度,复杂的生活状况,承诺治疗的困难被确定为挑战。然而,数字解决方案可以为客户提供使用服务的替代方式,从而更好地满足他们的个人需求。数字解决方案的匿名性和无面性可以减少对立即判断的恐惧。由于长期的人员短缺,在物质使用工作中实施数字解决方案带来了挑战。数字化通常会导致创建多个同时管理的渠道,潜在地减少了时间消耗,但增加了感知的工作量。有人呼吁多元职业精神,承认该领域内各种学科之间的不平等。
    BACKGROUND: Some people with substance use disorders (SUD) can experience multiple co-occurring social problems. Digital solutions have been developed to support effective and cost-effective social welfare and healthcare in addictions treatment. Given the varying severity of problems from alcohol and other drug use, digital service tools can save money and provide tailored care.
    OBJECTIVE: In this study we aimed to understand the perspectives of those who develop digital service tools on people with SUD and treatment encounters. As a case, we interviewed those who have been involved in the development of a digital client segmentation tool The Navigator.
    METHODS: Ten (N = 10) semi-structured interviews were conducted with professionals involved in digital client segmentation tool development and were analysed with inductive content analysis. Participants were asked about the development of the Navigator from the perspectives of their own role as developers, the clients, the effectiveness of the services, and decision-making processes.
    RESULTS: Some people with SUD may face several obstacles when using digital services. Digital divide, feared or experienced stigma and biased attitudes, complex life situations, and difficulties in committing to treatment were identified as challenges. Nevertheless, digital solutions can offer the clients alternative ways of using the services that can better meet their individual needs. The anonymity and facelessness of digital solutions can reduce the fear of immediate judgement. Implementing digital solutions in substance use work poses challenges due to chronic staff shortages. Digitalisation often results in the creation of multiple simultaneously managed channels, potentially reducing time-consumption but increasing the perceived workload. There is a call for multi-professionalism, acknowledging inequalities between various disciplines within the field.
    导出

    更多引用

    收藏

    翻译标题摘要

    我要上传

       PDF(Pubmed)

公众号