Patient-provider communication

患者 - 提供者沟通
  • 文章类型: Journal Article
    目的:本范围审查旨在确定和绘制出院后患者和医疗保健专业人员之间如何使用异步数字双向通信的地图,以及确定促进者和实施障碍。
    方法:遵循JBI范围审查指南,我们在2022年8月29日搜索了七个数据库。Rayyan受雇于筛选文章,和数据是使用预定义和迭代修改的数据提取工具提取的。根据实施研究综合框架(CFIR)的领域和结构,对促进者和障碍进行了系统分类。
    结果:包括40篇文章,主要发表在2012年至2022年之间,来自美国。在大多数文章中(77.5%),异步数字双向通信是更大的电子健康干预措施的一部分。护士是最常被提及的医疗专业人员,他们回答患者的信息(35%),响应时间很少描述,在四个小时到三天之间变化。仅在37.5%的文章中提到了实现异步数字双向通信的努力。促进者包括方便访问,便利性,更少的干扰,与患者熟悉的专业人员分享对使用和沟通的期望。障碍包括担心忽视健康问题,答案有被延迟的风险,技术问题和不明确的响应时间。
    结论:描述出院后使用异步数字双向通信的研究与促进者和实施障碍的报告之间存在差距。
    结论:本范围审查概述了出院后异步数字双向通信的当前使用情况,并阐明了与此特定时期相关的促进因素和实施障碍。
    OBJECTIVE: This scoping review aimed to identify and map how asynchronous digital two-way communication is used between patients and healthcare professionals after hospital discharge, as well as identify facilitators and barriers to implementation.
    METHODS: Following the JBI guidance for scoping reviews, we searched seven databases on August 29, 2022. Rayyan was employed for screening the articles, and data were extracted using a predefined and iteratively modified data extraction tool. Facilitators and barriers were systematically categorized according to the domains and constructs of the Consolidated Framework for Implementation Research (CFIR).
    RESULTS: Forty articles were included, primarily published between 2012 and 2022 and from the USA. In the majority of articles (77.5 %), asynchronous digital two-way communication was a part of a larger eHealth intervention. Nurses were the healthcare professionals most frequently mentioned as answering patients\' messages (35 %) with response times sparsely described, and varying between four hours and three days. Efforts done to implement asynchronous digital two-way communication were only mentioned in 37.5 % of the articles. Facilitators included easy access, convenience, less disturbance, shared expectations for use and communication with professionals familiar to the patient. Barriers involved fear of overlooking health issues, risk of answers being delayed, technical issues and unclear response times.
    CONCLUSIONS: There is a gap in the literature between studies that describe the use of asynchronous digital two-way communication after hospital discharge exhaustively and reports on facilitators and barriers to implementation.
    CONCLUSIONS: This scoping review serves as an overview of the current use of asynchronous digital two-way communication after hospital discharge and sheds light on facilitators and barriers to implementation pertinent to this specific period.
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  • 文章类型: Systematic Review
    背景:这是通过解决以下研究问题,对美国产前护理中的患者-提供者满意度进行的系统评价:什么因素会影响产前护理期间的患者-提供者满意度?
    方法:从2018年2月至9月,使用在1993年至2018年之间的美国人群中以英文发布的10个关键术语,搜索了36个在线数据库进行同行评审研究,以研究搜索产生了2563篇文章。在审查了重复项并确定了资格后,32篇文章符合标准,并被纳入最终内容分析。所有报告的研究变量都输入到EXCEL中,每个研究报告的数据由2人进行评估者间信度分析,并纳入定性内容分析.两名研究人员还利用评估工具来评估文章的质量。
    结果:结果表明良好的医患沟通的重要性,患者需要关于过多主题的更多信息,西班牙裔和非洲裔美国女性的满意度较低。
    结论:我们建议未来的研究测量在审查的研究中没有充分呈现的潜在重要主题,如从业者人口统计学(例如性别,多年的经验,或种族/民族),18岁以下的母亲,包括宗教少数群体,具有不同移民状态的患者,和残疾患者。
    BACKGROUND: This is a systematic review on patient-provider satisfaction in U.S. prenatal care by addressing the following research question: What factors influence patient-provider satisfaction during prenatal care?
    METHODS: Thirty six online databases were searched for peer-reviewed research from February to September of 2018 using 10 key terms published in English on U.S. populations between the years 1993-2018 on the topic of provider communication skills and patient satisfaction in the prenatal context. Searches yielded 2563 articles. After duplicates were reviewed and eligibility determined, 32 articles met criteria and were included in the final content analysis. All reported study variables were entered into EXCEL, data reported in each study were analyzed by two people for inter-rater reliability and included in the qualitative content analysis. Two researchers also utilized assessment tools to assess the quality of the articles.
    RESULTS: Results indicate the importance of good patient-provider communication, that patients have a need for more information on a plethora of topics, and that Hispanic and African American women reported less satisfaction.
    CONCLUSIONS: We recommend that future studies measure potentially significant themes not adequately present in the reviewed studies such as practitioner demographics (e.g. gender, years of experience, or race/ethnicity), mothers under 18 years of age, inclusion of religious minorities, patients with differing immigration statuses, and patients with disabilities.
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  • 文章类型: Journal Article
    需要了解经历认知问题的老年人寻求帮助的决策过程,以提高对认知障碍的早期识别。这项系统评价的目的是确定哪些因素影响没有痴呆症的社区居住的老年人是否寻求认知问题的帮助。
    我们根据系统评价和荟萃分析指南的首选报告项目进行了混合方法系统评价。在PubMed进行了文献检索,CINAHL,PsycINFO,WebofScience,和ProQuest论文和论文于2020年6月在全球发布。使用混合方法评价工具进行质量评价。叙事综合被用来整合研究中的发现。
    18篇文章符合资格标准。都是横断面研究,包括九个定量的,八个定性,一个包含定量和定性成分。促进寻求帮助的因素是问题强度,社会支持,重视早期检测,有痴呆家族史,以及对医疗系统的积极看法。阻碍寻求帮助的因素是认知问题的正常化,将问题归因于社会心理原因,并没有意识到披露认知问题的好处。
    为认知问题寻求帮助的决定受到多种因素的影响。我们的评论表明,与以前对寻求痴呆症诊断的帮助的评论相比,没有痴呆症的老年人存在这些差异。鉴于早期发现认知障碍对改善长期结果的重要性,基于我们确定的因素的干预发展对老年人的认知健康具有重要意义。
    UNASSIGNED: Understanding the help-seeking decision-making process in older adults experiencing cognitive problems is needed to improve early identification of cognitive impairment. The purpose of this systematic review was to determine what factors influence whether community-dwelling older adults without dementia seek help for cognitive problems.
    UNASSIGNED: We conducted a mixed-methods systematic review in accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines. A literature search was conducted in PubMed, CINAHL, PsycINFO, Web of Science, and ProQuest Dissertations and Theses Global in June 2020. Quality appraisal was conducted using the Mixed Methods Appraisal Tool. A narrative synthesis was used to integrate findings across studies.
    UNASSIGNED: Eighteen articles met eligibility criteria. All were cross-sectional studies, including nine quantitative, eight qualitative, and one containing quantitative and qualitative components. Factors that facilitated help-seeking were problem intensity, social support, valuing early detection, having a family history of dementia, and positive views of the healthcare system. Factors that detracted from help-seeking were normalizing cognitive problems, attributing problems to psychosocial causes, and not perceiving a benefit to disclosing cognitive problems.
    UNASSIGNED: The decision to seek help for cognitive problems is influenced by a variety of factors. Our review suggests these differ in older adults without dementia compared to previous reviews of help-seeking for a dementia diagnosis. Given the importance of early detection of cognitive impairment to improve long-term outcomes, intervention development based on the factors we identified has important implications for older adults\' cognitive health.
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  • 文章类型: Systematic Review
    目的:描述慢性病患者的作用,医疗保健专业人员(HCP)和共享决策技术(SDM)以及临床决策支持系统(CDS)的使用,并评估SDM和CDSS干预措施的有效性。
    方法:2011年至2021年发表的随机对照研究由两名评审员独立进行鉴定和筛选。然后进行数据提取和分析。确定了SDM元素和交互风格来塑造患者的角色,HCP和技术。
    结果:在21项SDM研究中确定并报告了43篇文章,15个CDSS研究,2项包含SDM工具和CDSS的研究,和5项与其他决策支持组件的研究。SDM元素主要在SDM工具中识别,而交互样式在其他决策支持组件中最不常见。
    结论:纳入的RCT中的患者主要从SDM工具获得信息,偶尔在涉及治疗策略时从CDSS获得信息。HCP使用SDM工具和CDS提供和澄清信息。技术提供互动,可以支持更活跃的SDM。SDM工具大多显示了对SDM结果产生积极影响的证据,而CDS大多对临床结局表现出积极影响。
    结论:技术支持的SDM有可能优化SDM,HCP和技术合作得很好。
    OBJECTIVE: To describe the role of patients with a chronic disease, healthcare professionals (HCPs) and technology in shared decision making (SDM) and the use of clinical decision support systems (CDSSs), and to evaluate the effectiveness of SDM and CDSSs interventions.
    METHODS: Randomized controlled studies published between 2011 and 2021 were identified and screened independently by two reviewers, followed by data extraction and analysis. SDM elements and interactive styles were identified to shape the roles of patients, HCPs and technology.
    RESULTS: Forty-three articles were identified and reported on 21 SDM-studies, 15 CDSS-studies, 2 studies containing both an SDM-tool and a CDSS, and 5 studies with other decision support components. SDM elements were mostly identified in SDM-tools and interactions styles were least common in the other decision support components.
    CONCLUSIONS: Patients within the included RCTs mainly received information from SDM-tools and occasionally CDSSs when it concerns treatment strategies. HCPs provide and clarify information using SDM-tools and CDSSs. Technology provides interactions, which can support more active SDM. SDM-tools mostly showed evidence for positive effects on SDM outcomes, while CDSSs mostly demonstrated positive effects on clinical outcomes.
    CONCLUSIONS: Technology-supported SDM has potential to optimize SDM when patients, HCPs and technology collaborate well together.
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  • 文章类型: Journal Article
    背景:需要患者提供者传播和实施框架,战略,以及姑息治疗环境中的协议,以采取整体方法来解决影响生活质量的疼痛和其他令人痛苦的症状,函数,以及慢性病患者的独立性。本次范围审查的目的是探索在PC设置中采用的以患者为中心的D&I框架和策略,以通过基于证据的计划和协议改善影响健康结果的行为和环境决定因素。
    方法:采用Arksey和O'Malley\(2005)York方法的五步方法作为指导框架:(1)确定研究问题;(2)搜索相关研究;(3)选择与研究问题相关的研究;(4)绘制数据图;(5)整理,总结,并报告结果。
    结果:38项研究中只有6项(16%)应用了D&I理论和/或框架。RE-AIM框架被引用最多(n=3),其次是创新扩散模型(n=2),CONNECT框架(n=1),以及跨理论的变化阶段模型(n=1)。最常报告的ERIC战略是战略6“开发和组织质量监控系统”,正如它在所有38项纳入的研究中所确定的那样。
    结论:本范围审查确定了D&I在美国姑息治疗环境中将研究转化为实践的努力。结果可能有助于加强未来的D&I传播/适应举措,实施,以及旨在改善患者健康结果和个人对所接受护理的满意度的可持续性努力。
    BACKGROUND: There is a need for patient-provider dissemination and implementation frameworks, strategies, and protocols in palliative care settings for a holistic approach when it comes to addressing pain and other distressing symptoms affecting the quality of life, function, and independence of patients with chronic illnesses. The purpose of this scoping review is to explore patient-centered D&I frameworks and strategies that have been adopted in PC settings to improve behavioral and environmental determinants influencing health outcomes through evidence-based programs and protocols.
    METHODS: The five step Arksey and O\'Malley\'s (2005) York methodology was adopted as a guiding framework: (1) identifying research questions; (2) searching for relevant studies; (3) selecting studies relevant to the research questions; (4) charting the data; and (5) collating, summarizing, and reporting results.
    RESULTS: Only 6 out of the 38 (16%) included studies applied a D&I theory and/or framework. The RE-AIM framework was the most prominently cited (n = 3), followed by the Diffusion of Innovation Model (n = 2), the CONNECT framework (n = 1), and the Transtheoretical Stages of Change Model (n = 1). The most frequently reported ERIC strategy was strategy #6 \"Develop and organize quality monitoring systems\", as it identified in all 38 of the included studies.
    CONCLUSIONS: This scoping review identifies D&I efforts to translate research into practice in U.S. palliative care settings. Results may contribute to enhancing future D&I initiatives for dissemination/adaptation, implementation, and sustainability efforts aiming to improve patient health outcomes and personal satisfaction with care received.
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  • 文章类型: Systematic Review
    目的:本研究的目的是系统回顾和综合有关姑息治疗患者对希望的看法的文献。
    方法:PubMed,Scopus,Socindex,科克伦,和WebofScience根据资格标准进行筛选。在熟悉数据和编码过程的进行之后,使用布劳恩和克拉克的方法对研究进行了主题分析。指导我们分析的研究问题是:关于PC患者的希望?
    结果:数据库搜索产生了24项符合条件的研究。研究中出现了三个主要主题:希望信念(包括患者对希望的理解和赋予它的特征),希望的功能(包括希望对患者的作用)和希望的工作(强调在患者的角度培养希望的方面)。
    结论:这篇综述强调了承认患者对希望的理解的重要性,其作用,以及维持它所需的努力。特别是,这表明希望是一种有价值的策略,在生命结束时培养有意义的人际关系。
    结论:为了应对临床实践中的沟通挑战,一个潜在的富有成果的培养希望的策略可能涉及让家人和朋友参与由医疗保健专业人员促进的希望干预措施。
    The aim of this study was to systematically review and synthesize the literature on patients\' perceptions of hope in palliative care.
    PubMed, Scopus, SocINDEX, Cochrane, and Web of Science were screened against the eligibility criteria. After familiarization with the data and conduction of the coding process, studies were thematically analyzed using Braun and Clarke\'s methodology. The research question guiding our analysis was: what is said about hope from patients in PC?
    The database searches yielded 24 eligible studies. Three main themes emerged from the studies: Hope beliefs (encompassing patients\' understanding of hope and characteristics assigned to it), Hope functions (including the role that hope plays for patients) and Hope work (highlighting aspects that in patients\' perspective cultivate hope).
    This review emphasizes the importance of acknowledging patients\' understanding of hope, its role, and the efforts required to sustain it. In particular, it suggests that hope serves as a valuable strategy, fostering meaningful personal relationships towards end of life.
    In order to address communication challenges in clinical practice, a potential fruitful strategy for nurturing hope could involve engaging family and friends in hope interventions facilitated by healthcare professionals.
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  • 文章类型: Review
    目的:提供与针对黑人围产期人群中患者-提供者关系的干预措施相关的证据图。
    方法:对文献进行范围审查。
    方法:数据库搜索包括三个数据库中的英语文章:PubMed,护理和相关健康文献的累积指数,和Medline没有日期限制,日期为2022年6月15日和16日。
    方法:此范围审查使用了Arksey和O\'Malley首先描述并由JoannaBriggs研究所推荐的六阶段过程:(1)指定研究问题,(2)识别相关文献,(3)选择研究,(4)绘制出数据,(5)合成,并报告结果和(6)咨询专家。如果研究(1)报告了与患者-提供者互动相关的干预研究结果,(2)是用英语写的,(3)是原创性研究。使用内容分析方法对文章进行了审查,以对发现进行分类和解释。
    结果:研究包括2001年至2018年发表的随机对照试验(n=5)和定性研究(n=3)。在八项研究中的五项研究中,黑人孕妇占参与者的一半以上(63%)。干预措施分为三类:交付模式(n=4),m健康风险评估工具(n=2)和患者-提供者沟通工具(n=2)。
    结论:本研究探讨了患者-提供者关系干预在改善黑人围产期人群接受护理质量方面的未知作用。研究结果表明,结构和人际关系成分可能有可能改善黑人孕妇的结局,但如果文化上有针对性,则可以进一步改善。迫切需要进一步的研究来解决患者与提供者关系中的歧视和污名。这项研究的发现可以为新型干预措施的发展提供信息,并应推动研究。
    结论:一项范围审查确定,没有针对黑人孕妇的干预措施针对患者与提供者关系中的歧视和偏见。
    未经评估:作者没有包括患者等利益相关者,服务用户,在制定本范围审查时,护理人员或公众成员,因为这是一项为进一步的社区工作奠定基础的工作。但是,结果将在将来计划的咨询委员会上传达给社区成员。
    OBJECTIVE: To provide a map of the evidence related to interventions targeting patient-provider relationships among Black perinatal people.
    METHODS: A scoping review of the literature was conducted.
    METHODS: The database search included English language articles within three databases: PubMed, the Cumulative Index for Nursing and Allied Health Literature, and Medline without date restriction on June 15 and16 2022.
    METHODS: This scoping review used the six-stage process first described by Arksey and O\'Malley and recommended by the Joanna Briggs Institute: (1) specify the research question, (2) identify relevant literature, (3) select studies, (4) map out the data, (5) synthesize, and report the results and (6) consult experts. Studies were included if they (1) reported results of intervention studies related to patient-provider interaction, (2) were written in English and (3) were original research. The articles were reviewed with content analysis methodology to categorize and interpret the findings.
    RESULTS: Studies included randomized controlled trials (n = 5) and qualitative studies (n = 3) published between 2001 and 2018. Black pregnant people made up more than half of the participants in five of the eight studies (63%). Interventions were divided into three categories: delivery models (n = 4), mHealth risk assessment tools (n = 2) and patient-provider communication tools (n = 2).
    CONCLUSIONS: This study addressed the unknown role of patient-provider relationship interventions in improving the quality of care received by Black perinatal people. Findings suggest that structural and interpersonal components may have the potential to improve outcomes for Black pregnant people but could be further improved if culturally tailored. Further research is urgently needed to address discrimination and stigma in patient-provider relationships. The findings of this study could inform novel intervention development and should drive research.
    CONCLUSIONS: A scoping review determined that there are no interventions with Black pregnant people which targeted discrimination and bias in patient-provider relationships.
    UNASSIGNED: The authors did not include stakeholders such as patients, service users, caregivers or members of the public in the development of this scoping review, as it is a work that serves to set the stage for further community-based work. The results will however be communicated to community members at a planned advisory board in the future.
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  • 文章类型: Systematic Review
    要确定SDM作者认为适合或不适合SDM的决策特征,以及使用了什么参数。
    我们应用了两种搜索策略:我们包括了早期综述中的SDM模型(策略1),并在八个数据库中进行了新的搜索,以包括描述SDM模型以外的论文。比如原创性研究,意见文件和评论(战略2)。
    从92篇论文中,我们确定了18个作者认为适合SDM的决策特征,包括偏好敏感,在实施决策时需要患者承诺的均衡和决策。SDM作者指出了对SDM的限制,特别是当需要立即采取救生措施时。我们确定了四个决策特征,不同论文的作者在SDM是否合适方面存在分歧。
    这篇综述的结果显示了作者认为适合SDM的广泛决策特征,一些人的模棱两可,和SDM的潜在限制。
    这些发现可以刺激临床医生(重新)考虑在以前没有的情况下追求SDM。此外,它可以告知SDM活动和教育计划,因为它显示了SDM可能或多或少具有挑战性的实践决策情况。
    To identify decision characteristics for which SDM authors deem SDM appropriate or not, and what arguments are used.
    We applied two search strategies: we included SDM models from an earlier review (strategy 1) and conducted a new search in eight databases to include papers other than describing an SDM model, such as original research, opinion papers and reviews (strategy 2).
    From the 92 included papers, we identified 18 decision characteristics for which authors deemed SDM appropriate, including preference-sensitive, equipoise and decisions where patient commitment is needed in implementing the decision. SDM authors indicated limits to SDM, especially when there are immediate life-saving measures needed. We identified four decision characteristics on which authors of different papers disagreed on whether or not SDM is appropriate.
    The findings of this review show the broad range of decision characteristics for which authors deem SDM appropriate, the ambiguity of some, and potential limits of SDM.
    The findings can stimulate clinicians to (re)consider pursuing SDM in situations in which they did not before. Additionally, it can inform SDM campaigns and educational programs as it shows for which decision situations SDM might be more or less challenging to practice.
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  • 文章类型: Journal Article
    加速有望成为未来医疗保健实践的重要途径。随着加速的利用率越来越高,有必要对文献进行回顾,以提炼出主题并确定实施加速措施的关键考虑因素。我们提供了证据的效用和考虑因素,以支持其在未来的医疗保健实践中的实施基于范围审查。
    我们从9个科学数据库收集了文章,从最早的日期到2020年8月。我们确定了每篇文章是否都以加速政策为中心,法规,或实践。我们还组织了每篇文章的信息,并将主题分为四类:样本特征,利用的技术,研究结构,和研究成果。
    我们确定了符合我们标准的21篇与加速相关的文章。所有文章都强调加速实践。大多数文章报道了从外科病房收集的数据,有成人样本,并利用机器人加速系统。大多数文章报告了对其测量变量的零影响或积极影响。
    提供者和患者可以从加速治疗的有效实施中受益。加速可以通过减少差旅费和感染机会来支持患者护理。有证据表明,加速治疗可以减少患者的住院时间。患者和提供者愿意利用加速,但是患者的意愿受年龄和教育程度的影响。加速似乎不会对满意度或患者护理产生负面影响。寻求实施加速系统的组织必须考虑对其提供者进行教育,与硬件和软件相关的物流,调度,以及可以支持加速的组织环境的特征。本文中提供的注意事项可以减轻与实施加速处理相关的困难。
    UNASSIGNED: Telerounding is slated to become an important avenue for future healthcare practice. As utilization of telerounding is increasing, a review of the literature is necessary to distill themes and identify critical considerations for the implementation of telerounding. We provide evidence of the utility of telerounding and considerations to support its implementation in future healthcare practice based on a scoping review.
    UNASSIGNED: We collected articles from nine scientific databases from the earliest dated available articles to August 2020. We identified whether each article centered on telerounding policies, regulations, or practice. We also organized information from each article and sorted themes into four categories: sample characteristics, technology utilized, study constructs, and research outcomes.
    UNASSIGNED: We identified 21 articles related to telerounding that fit our criteria. All articles emphasized telerounding practice. Most articles reported data collected from surgical wards, had adult samples, and utilized robotic telerounding systems. Most articles reported null effects or positive effects on their measured variables.
    UNASSIGNED: Providers and patients can benefit from the effective implementation of telerounding. Telerounding can support patient care by reducing travel expenses and opportunities for infection. Evidence suggests that telerounding can reduce patient length of stay. Patients and providers are willing to utilize telerounding, but patient willingness is influenced by age and education. Telerounding does not appear to negatively impact satisfaction or patient care. Organizations seeking to implement telerounding systems must consider education for their providers, logistics associated with hardware and software, scheduling, and characteristics of the organizational context that can support telerounding. Considerations provided in this article can mitigate difficulties associated with the implementation of telerounding.
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  • 文章类型: Systematic Review
    BACKGROUND: Many health providers and communicators who are concerned that patients will not understand numbers instead use verbal probabilities (e.g., terms such as \"rare\" or \"common\") to convey the gist of a health message.
    OBJECTIVE: To assess patient interpretation of and preferences for verbal probability information in health contexts.
    METHODS: We conducted a systematic review of literature published through September 2020. Original studies conducted in English with samples representative of lay populations were included if they assessed health-related information and elicited either (a) numerical estimates of verbal probability terms or (b) preferences for verbal vs. quantitative risk information.
    RESULTS: We identified 33 original studies that referenced 145 verbal probability terms, 45 of which were included in at least two studies and 19 in three or more. Numerical interpretations of each verbal term were extremely variable. For example, average interpretations of the term \"rare\" ranged from 7 to 21%, and for \"common,\" the range was 34 to 71%. In a subset of 9 studies, lay estimates of verbal probability terms were far higher than the standard interpretations established by the European Commission for drug labels. In 10 of 12 samples where preferences were elicited, most participants preferred numerical information, alone or in combination with verbal labels.
    CONCLUSIONS: Numerical interpretation of verbal probabilities is extremely variable and does not correspond well to the numerical probabilities established by expert panels. Most patients appear to prefer quantitative risk information, alone or in combination with verbal labels. Health professionals should be aware that avoiding numeric information to describe risks may not match patient preferences, and that patients interpret verbal risk terms in a highly variable way.
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