Organizational Culture

组织文化
  • 文章类型: Journal Article
    背景:国际中风恢复和康复联盟的目标是创造一个世界,在这个世界上,全球合作为数百万中风患者带来重大突破。这项工作的关键支柱是为渴望提供出色的临床康复并为患者产生出色结果的中心定义全球相关标准。
    目的:本文介绍了与国际中风康复专家小组进行的共识工作。临床医生,和中风患者确定和定义临床卓越中心(CoCE)在中风恢复和康复中的标准和可测量指标。这些是有意开发的,雄心勃勃,具有国际相关性,无论一个国家的发展或收入状况如何,推动中风服务的全球改善。
    方法:由来自10个国家的中风恢复和康复专家和来自5个国家的消费者团体组成的国际小组合作开发了CoCE的标准和具体的可测量指标。
    结果:标准和相关指标,按重要性排序,专注于(I)最优结果,(二)研究文化,(iii)与中风患者合作,(四)知识交流,(五)领导力,(vi)教育,(七)宣传。目前正在10个不同国家的14个康复中心进行用户测试标准和指标的工作。
    结论:我们预计标准和指标的使用可以支持各个组织进一步发展其服务,更广泛,提供一种机制,通过该机制可以阐明和分享临床卓越,从而在卒中护理方面产生全球改善。
    BACKGROUND: The aim of the International Stroke Recovery and Rehabilitation Alliance is to create a world where worldwide collaboration brings major breakthroughs for the millions of people living with stroke. A key pillar of this work is to define globally relevant criteria for centers that aspire to deliver excellent clinical rehabilitation and generate exceptional outcomes for patients.
    OBJECTIVE: This paper presents consensus work conducted with an international group of expert stroke recovery and rehabilitation researchers, clinicians, and people living with stroke to identify and define criteria and measurable indicators for Centers of Clinical Excellence (CoCE) in stroke recovery and rehabilitation. These were intentionally developed to be ambitious and internationally relevant, regardless of a country\'s development or income status, to drive global improvement in stroke services.
    METHODS: Criteria and specific measurable indicators for CoCE were collaboratively developed by an international panel of stroke recovery and rehabilitation experts from 10 countries and consumer groups from 5 countries.
    RESULTS: The criteria and associated indicators, ranked in order of importance, focused upon (i) optimal outcome, (ii) research culture, (iii) working collaboratively with people living with stroke, (iv) knowledge exchange, (v) leadership, (vi) education, and (vii) advocacy. Work is currently underway to user-test the criteria and indicators in 14 rehabilitation centers in 10 different countries.
    CONCLUSIONS: We anticipate that use of the criteria and indicators could support individual organizations to further develop their services and, more widely, provide a mechanism by which clinical excellence can be articulated and shared to generate global improvements in stroke care.
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  • 文章类型: Journal Article
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  • 文章类型: Journal Article
    背景:作为现成证据的来源,由专家临床医生和方法学家严格综合和解释,临床指南是基于证据的实践工具包的一部分,which,转化为实践建议,有可能改善护理过程和患者预后。在巴西,巴西统一卫生系统临床指南的开发和更新过程(Sistema乌尼科德,SUS)已经被卫生部很好地系统化。然而,这些准则的实施过程尚未得到讨论和结构良好。因此,本项目的第一步和本研究的主要目的是总结用于促进临床实践指南实施和传播的策略有效性的证据.
    方法:本综述使用系统评价方法来定位和评估已发表的有关临床实践指南实施策略的系统评价,并遵守PRISMA系统评价指南(PRISMA)。
    结果:本概述确定了36项系统评价,涉及针对医疗机构的30项策略,医疗保健提供者和患者促进指南实施。报道最多的干预措施是教育材料,教育会议,提醒,学术细节、审计和反馈。护理路径-单一干预,教育会议-单一干预,组织文化,以及审计和反馈——这两种策略都与其他策略结合实施——是从系统评价中被归类为普遍有效的策略。在荟萃分析中,当单独使用时,组织文化,教育干预和提醒被证明是有效的促进医生坚持指南。当与其他策略结合使用时,组织文化也被证明是有效的。对于与患者相关的结果,教育干预在短期和长期中均显示出有效的疾病目标结果。
    结论:本综述提供了指南实施的最佳证据的广泛总结。即使收录的文献突出了与缺乏标准化相关的各种限制,研究的方法学质量,尤其是缺乏关于一种战略优于另一种战略的结论,本研究提供的结果摘要提供了有关过去几年中研究最广泛的策略及其在应用中的有效性的信息.因此,这个全景可以支持适合SUS和其他卫生系统的战略决策,寻求对准则的适当使用产生积极影响,医疗保健结果和SUS的可持续性。
    BACKGROUND: As a source of readily available evidence, rigorously synthesized and interpreted by expert clinicians and methodologists, clinical guidelines are part of an evidence-based practice toolkit, which, transformed into practice recommendations, have the potential to improve both the process of care and patient outcomes. In Brazil, the process of development and updating of the clinical guidelines for the Brazilian Unified Health System (Sistema Único de Saúde, SUS) is already well systematized by the Ministry of Health. However, the implementation process of those guidelines has not yet been discussed and well structured. Therefore, the first step of this project and the primary objective of this study was to summarize the evidence on the effectiveness of strategies used to promote clinical practice guideline implementation and dissemination.
    METHODS: This overview used systematic review methodology to locate and evaluate published systematic reviews regarding strategies for clinical practice guideline implementation and adhered to the PRISMA guidelines for systematic review (PRISMA).
    RESULTS: This overview identified 36 systematic reviews regarding 30 strategies targeting healthcare organizations, healthcare providers and patients to promote guideline implementation. The most reported interventions were educational materials, educational meetings, reminders, academic detailing and audit and feedback. Care pathways-single intervention, educational meeting-single intervention, organizational culture, and audit and feedback-both strategies implemented in combination with others-were strategies categorized as generally effective from the systematic reviews. In the meta-analyses, when used alone, organizational culture, educational intervention and reminders proved to be effective in promoting physicians\' adherence to the guidelines. When used in conjunction with other strategies, organizational culture also proved to be effective. For patient-related outcomes, education intervention showed effective results for disease target results at a short and long term.
    CONCLUSIONS: This overview provides a broad summary of the best evidence on guideline implementation. Even if the included literature highlights the various limitations related to the lack of standardization, the methodological quality of the studies, and especially the lack of conclusion about the superiority of one strategy over another, the summary of the results provided by this study provides information on strategies that have been most widely studied in the last few years and their effectiveness in the context in which they were applied. Therefore, this panorama can support strategy decision-making adequate for SUS and other health systems, seeking to positively impact on the appropriate use of guidelines, healthcare outcomes and the sustainability of the SUS.
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  • 文章类型: Journal Article
    Open organisational culture in hospitals is important, yet it remains unclear what it entails other than its referral to \'open communication\' in the context of patient safety. This study aims to identify the elements of an open hospital culture.
    In this group consensus study with a Delphi technique, statements were constructed based on the existing patient safety literature and input of 11 healthcare professionals from different backgrounds. A final framework consisting of 36 statements was reviewed on inclusion and exclusion, in multiple rounds by 32 experts and professionals working in healthcare. The feedback was analysed and shared with the panel after the group reached consensus on statements (>70% agreement).
    The procedure resulted in 37 statements representing tangible (ie, leadership, organisational structures and processes, communication systems, employee attitudes, training and development, and patient orientation) and intangible themes (ie, psychological safety, open communication, cohesion, power, blame and shame, morals and ethics, and support and trust). The culture themes\' teamwork and commitment were not specific for an open culture, contradicting the patient safety literature. Thereby, an open mind was shown to be a novel characteristic.
    Open culture entails an open mind-set and attitude of professionals beyond the scope of patient safety in which there is mutual awareness of each other\'s (un)conscious biases, focus on team relationships and professional well-being and a transparent system with supervisors/leaders being role models and patients being involved. Although it is generally acknowledged that microlevel social processes necessary to enact patient safety deserve more attention, research has largely emphasised system-level structures and processes. This study provides practical enablers for addressing system and microlevel social processes to work towards an open culture in and across teams.
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  • 文章类型: Journal Article
    OBJECTIVE: This study was conducted to develop and test the effects of a program for practice application of intravenous infusion evidence based nursing practice (EBP) guidelines in small and medium-sized hospitals.
    METHODS: A mixed method research design was used, combining non-equivalent control group pre-post test design with qualitative study analysis. The subjects consisted of 55 nurses. The practice application program was developed based on the Advancing Research and Clinical practice through close Collaboration (ARCC) model. Data were collected for analysis in the following areas: nurses\' EBP organizational culture and readiness, EBP beliefs, EBP implementation, importance about intravenous infusion, and performance about intravenous infusion, with data assessed using valid and reliable instruments. Patient outcomes were collected from the hospital\'s medical records. Data were analyzed using t-test, χ²-test, and Shapiro-Wilk test, with qualitative content analysis used for interview data.
    RESULTS: Following the intervention, nurses\' EBP organizational culture and readiness, EBP beliefs, EBP implementation, and performance of intravenous infusion and perceptions of its importance showed significant improvement in the experimental group. Phlebitis rates decreased in the experimental group compared to the control group.
    CONCLUSIONS: This program is effective to improve nurse\'s perception and practice of evidence based nursing. Therefore we recommend to use this program at same levels of hospitals.
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  • 文章类型: Journal Article
    Clinical Practice Guidelines (CPGs) synthesize the best available evidence to guide clinician and patient decision making. There are a multitude of barriers and facilitators to clinicians adhering to CPGs; however, little is known about active cancer treatment CPG adherence specifically. This systematic review sought to identify clinician attitudes, and perceived barriers and facilitators to active cancer treatment CPG adherence.
    A systematic search was undertaken of five databases; Ovid Medline, PsychInfo, Embase, Scopus, CINAHL, and PROQUEST. The retrieved abstracts were screened for eligibility against inclusion criteria, and a full text review was conducted of all eligible studies. Data were extracted, and a quality assessment was conducted of all included studies. The qualitative papers were thematically analyzed. Attitudes, barriers, and facilitating factors extracted from the quantitative papers were categorized within the qualitative thematic framework.
    The search resulted in the identification of 9676 titles. After duplicates were removed, abstracts screened, and full texts reviewed, 15 studies were included. Four themes were identified which related to negative clinician attitudes and barriers to active cancer treatment CPG adherence: (1) concern over CPG content and currency of CPGs; (2) concern about the evidence underpinning CPGs; (3) clinician uncertainty and negative perceptions of CPGs; and (4) organizational and patient factors. The review also identified four themes related to positive attitudes and facilitators to active cancer treatment CPG adherence: (5) CPG accessibility and ease of use; (6) endorsement and dissemination of CPGs and adequate access to treatment facilities and resources; (7) awareness of CPGs and belief in their relevance; and (8) belief that CPGs support decision making, improve patient care, reduce clinical variation, and reduce costs.
    These results highlight that adherence to active cancer treatment CPG recommendations by oncology clinicians is influenced by multiple factors such as attitudes, practices, and access to resources. The review has also revealed many similarities and differences in the factors associated with general CPG, and active cancer treatment CPG, adherence. These findings will inform tailored implementation strategies to increase adherence to cancer treatment CPGs.
    PROSPERO (2019) CRD42019125748.
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  • 文章类型: Journal Article
    In healthcare, moving and handling people (MHP) often cause musculoskeletal disorders. To prevent musculoskeletal disorders due to MHP, many national evidence-based guidelines have been developed. However, little is known about how these guidelines were intended to work, i.e. their \'programme theory\', how implementation by intended users is influenced by contextual factors and mechanisms to produce outcomes. This paper identifies the programme theory of a national MHP guideline (MHPG) using thematic analysis of the MHPG document, three organisational planning documents, and interviews with MHPG developers. The analysis identified the intended users of the MHPG as health and safety managers and MHP coordinators. The programme theory comprised contextual factors, potentially hindering (e.g. budget constraints) or facilitating (e.g. changing demographics) implementation, being influenced by mechanisms mainly based on ethical (quality of care, evidence-based practices), and economic reasoning (reducing cost of MHP, return on investment) to reduce injuries caused by MHP - the intended outcome.
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  • 文章类型: Journal Article
    就促进卫生服务中非医疗处方的实施和持续发展的因素,提供全国共识并确定优先事项。
    经典e-Delphi调查。
    威尔士的国家研究。
    药剂师,具有独立/补充处方资格的护士和专职卫生专业人员。
    共有55名非医疗处方者同意成为专家小组成员,其中42人(76%)完成了第一轮问卷,40/42(95%)完成了第2轮,34/40(85%)对第3轮做出了回应。发表了21项声明,并就成功实施非医疗处方所必需的九个因素和五个代表其持续发展所需的行动达成共识。非医疗处方和现有服务提供之间的战略契合,组织准备,可见的好处,良好的管理和团队支持,角色的明确区分是每个重要的影响因素。
    鉴于高度的共识,这份因素和行动清单应为希望启动或延长非医疗处方的服务管理人员和专员提供指导。希望由非医疗保健专业人员实施处方的英国以外的其他国家/地区应在国际上考虑此信息。
    To provide national consensus and establish priorities with regards to the factors that promote the implementation and continued development of non-medical prescribing within health services.
    Classic e-Delphi survey.
    National study in Wales.
    Pharmacists, nurses and allied health professionals with the independent/supplementary prescribing qualification.
    A total of 55 non-medical prescribers agreed to become members of the expert panel of whom 42 (76%) completed the round 1 questionnaire, 40/42 (95%) completed round 2 and 34/40 (85%) responded to round 3. Twenty-one statements were developed, and consensus was achieved on nine factors representing those necessary for the successful implementation of non-medical prescribing and five representing actions required for its continued development. Strategic fit between non-medical prescribing and existing service provision, organisation preparedness, visible benefits, good managerial and team support, and a clear differentiation of roles were each important influences.
    Given the high degree of consensus, this list of factors and actions should provide guidance to managers and commissioners of services wishing to initiate or extend non-medical prescribing. This information should be considered internationally by other countries outside of the UK wishing to implement prescribing by non-medical healthcare professionals.
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  • 文章类型: Journal Article
    OBJECTIVE: Surgical antibiotic prophylaxis (SAP) is a common area of antimicrobial misuse. The aim of this study was to explore the social dynamics that influence the use of SAP.
    METHODS: 20 surgeons and anaesthetists from a tertiary referral hospital in Australia participated in semi-structured interviews focusing on experiences and perspectives on SAP prescribing. Interview data were analysed using the framework approach.
    RESULTS: Systematic analysis of the participants\' account of the social factors influencing SAP revealed four themes. First, antibiotic prophylaxis is treated as a low priority with the competing demands of the operating theatre environment. Second, whilst guidelines have increased in prominence in recent years, there exists a lack of confidence in their ability to protect the surgeon from responsibility for infectious complications (thus driving SAP over-prescribing). Third, non-concordance prolonged duration of SAP is perceived to be driven by benevolence for the individual patient. Finally, improvisation with novel SAP strategies is reported as ubiquitous, and acknowledged to confer a sense of reassurance to the surgeon despite potential non-concordance with guidelines or clinical efficacy.
    CONCLUSIONS: Surgical-specific concerns have thus far not been meaningfully integrated into antimicrobial stewardship (AMS) programmes, including important dynamics of confidence, trust and mitigating fear of adverse infective events. Surgeons require specific forms of AMS support to enact optimisation, including support for strong collaborative ownership of the surgical risk of infection, and intra-specialty (within surgical specialties) and inter-specialty (between surgery, anaesthetics and infectious diseases) intervention strategies to establish endorsement of and address barriers to guideline implementation.
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  • 文章类型: Journal Article
    Implementation of interventions concerning prevention and health promotion in health care has faced particular challenges resulting in a low frequency and quality of these services. In November 2011, the Swedish National Board of Health and Welfare released national clinical practice guidelines to counteract patients\' unhealthy lifestyle habits. Drawing on the results of a previous study as a point of departure, the aim of this two-year follow up was to assess the progress of work with lifestyle interventions in primary healthcare as well as the uptake and usage of the new guidelines on lifestyle interventions in clinical practice.
    Longitudinal study among health professionals with survey at baseline and 2 years later. Development over time and differences between professional groups were calculated with Pearson chi-square test.
    Eighteen percent of the physicians reported to use the clinical practice guidelines, compared to 58% of the nurses. Nurses were also more likely to consider them as a support in their work than physicians did. Over time, health professionals usage of methods to change patients\' tobacco habits and hazardous use of alcohol had increased, and the nurses worked to a higher extent than before with all four lifestyles. Knowledge on methods for lifestyle change was generally high; however, there was room for improvement concerning methods on alcohol, unhealthy eating and counselling. Forty-one percent reported to possess thorough knowledge of counselling skills.
    Even if the uptake and usage of the CPGs on lifestyle interventions so far is low, the participants reported more frequent counselling on patients\' lifestyle changes concerning use of tobacco and hazardous use of alcohol. However, these findings should be evaluated acknowledging the possibility of selection bias in favour of health promotion and lifestyle guidance, and the loss of one study site in the follow up. Furthermore, this study indicates important differences in physicians and nurses\' attitudes to and use of the guidelines, where the nurses reported working to a higher extent with all four lifestyles compared to the first study. These findings suggest further investigations on the implementation process in clinical practice, and the physicians\' uptake and use of the CPGs.
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