Digital Divide

数字鸿沟
  • 文章类型: Journal Article
    发达国家的人口变化导致老年人比例更高,预期寿命更长。控制冠状病毒疾病的措施对老年人的影响最大。社会隔离和获得远程医疗服务一直是许多人的问题。我们使用了科学文献综述的方法。根据以下纳入标准选择了文章:可访问性,科学性,内容相关性和话题性。选择后,对结果进行了定性内容分析。通过对20篇科学文章的内容分析,在COVID-19大流行期间,我们深入了解了老年人的数字素养。确定了三个内容类别:(1)老年人的数字素养差,(2)信通技术获取方面的不平等,(3)ICT的使用减少了社会隔离的负面影响。我们注意到,在冠状病毒大流行期间,老年人在数字素养和能力方面存在巨大的数字鸿沟。几个因素,包括社会经济地位,互联网接入和ICT对老年人的适应性差影响了数字素养。边远卫生和社会保健迅速发展,老年人的数字素养差和老年人对ICT的适应性差决定了必须系统地解决这一问题。
    Demographic change in the developed world is leading to a higher proportion of older adults and longer life expectancy. Measures to control the coronavirus disease have affected older adults the most. Social isolation and access to remote health services has been a problem for many people. We have used the method of scientific literature review. The selection of articles was made in accordance with the following inclusion criteria: accessibility, scientificity, content relevance and topicality. After selection, the results were analysed by qualitative content analysis. With the content analysis of twenty scientific articles, we gained an insight into digital literacy of older adults during the COVID-19 pandemic. Three content categories were identified: (1) poor digital literacy of older adults, (2) inequality in ICT access, (3) use of ICT reduces the negative impact of social isolation. We note that there is a large digital divide in digital literacy and competences among older adults which expanded during the coronavirus disease pandemic. Several factors, including socio-economic status, internet access and the poor adaptation of ICT for older adults affect digital literacy. Rapid development of remote health and social care, poor digital literacy of older adults and the poor adaptation of ICT for older adults dictate that the problem must be tackled systemically.
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  • 文章类型: Journal Article
    目标:癌症护理中的差异导致癌症死亡率更高。在线健康信息将成为癌症患者获取知识和做出健康决策的资源。然而,阻碍或促进患者在线搜索行为的因素仍未被探索.目前的系统评价旨在确定和综合癌症患者的证据,并促进在线健康信息寻求行为的障碍和促进者。方法:电子数据库(PubMed,EMBASE,Scopus)进行了系统搜索,我们共审查了123项全文研究,其中24项符合纳入标准.结果:进行了主题分析,以确定在线健康信息寻求行为的障碍和促进者。确定了七个关键主题:(1)社会人口特征(年龄,性别,教育,收入,种族和语言),(2)社会心理方面(心理健康,需要面对面的接触,动机,support),(3)可访问性(互联网接入、residence),(4)信息的质量和数量(数量、可靠性),(5)癌症分期和症状(自诊断以来的时间,经历症状),(6)与医疗保健专业人员相关的方面(与患者的关系和对在线健康信息的意见)和(7)数字素养(计算机技能和素养)。结论:研究结果强调了认识到影响癌症患者在线健康信息寻求行为的障碍和促进者的多面性的重要性。这些因素与癌症患者做出明智决定和有效应对诊断的能力之间存在着密切的联系。因此,解决这些障碍并利用已确定的促进者可以改善以患者为中心的护理,最终有助于为癌症患者提供更好的医疗服务和明智的决策。未来的研究应优先考虑探索策略,以增强所有相关利益相关者的癌症护理可及性。
    CRD42023408091。
    Objective: Disparities in cancer care contribute to higher rates of cancer mortality. Online health information would be a resource for cancer patients to obtain knowledge and make health decisions. However, factors that hinder or facilitate online searching behaviours among patients remain unexplored. The current systematic review aims to identify and synthesise evidence of cancer patients\' barriers to and facilitators of online health information-seeking behaviours. Methods: Electronic databases (PubMed, EMBASE, Scopus) were systematically searched, and a total of 123 full-text studies were reviewed of which 24 met the inclusion criteria. Results: Thematic analysis was performed to identify barriers and facilitators of online health information-seeking behaviours. Seven key themes were identified: (1) socio-demographic characteristics (age, gender, education, income, ethnicity and language), (2) psychosocial aspects (psychological wellbeing, need for a face to face contact, motivation, support), (3) accessibility (Internet access, residence), (4) quality and quantity of information (amount, reliability), (5) cancer stage and symptoms (time since diagnosis, experiencing symptoms), (6) aspects related to healthcare professionals (relationship with the patients and opinions on online health information) and (7) digital literacy (computer skills and literacy). Conclusions: Findings underscore the significance of recognising the multifaceted nature of barriers and facilitators affecting cancer patients\' online health information-seeking behaviours. A strong link between these factors and cancer patients\' ability to make informed decisions and cope effectively with their diagnosis emerged. Consequently, addressing these barriers and leveraging the identified facilitators could lead to improvements in patient-centred care, ultimately contributing to better healthcare services and informed decision-making for cancer patients. Future research should prioritise exploring strategies for enhancing cancer care accessibility across all stakeholders involved.
    UNASSIGNED: CRD42023408091.
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  • 文章类型: Journal Article
    背景:COVID-19大流行促使了远程医疗介导的为阿片类药物使用障碍提供药物的发展,例如丁丙诺啡和美沙酮,在这项研究中被称为TMOUD。随着服务开始恢复到大流行前的规范,关于TMOUD作为阿片类药物使用障碍(PWOUD)患者常规级联护理的补充或替代作用存在争议.此范围审查旨在表征现有的TMOUD服务,并提供见解,以就远程医疗在PWOUD护理中的作用进行更细致的讨论。
    方法:文献检索在OVIDMedline,CINAHL,和PsycINFO,从成立到2023年4月,使用乔安娜·布里格斯研究所的方法进行范围审查。该审查考虑了任何研究设计,该设计详细说明了有关给定TMOUD服务的足够描述性信息。开发了数据提取表格,以收集和分类从获得的文章中识别出的每个离散TMOUD模型的一系列描述性特征。
    结果:共有45篇文章符合纳入标准,由此,确定了40个离散的TMOUD服务。总的来说,33个服务是基于美国的,三个来自加拿大,每个来自印度,爱尔兰,英国,挪威。通过对TMOUD服务特点的详细分析,确定了四种护理模式.这些是TMOUD,以促进包容性健康,为了促进护理过渡,为了满足复杂的医疗保健需求,并保持阿片类药物使用障碍(OUD)服务的弹性。
    结论:根据其对PWOUD和OUD服务的功能优势来表征TMOUD将有助于支持基于证据的政策和实践。此外,特别注意如何减轻PWOUD的数字排除。
    BACKGROUND: The COVID-19 pandemic has instigated the development of telemedicine-mediated provision of medications for opioid use disorder such as buprenorphine and methadone, referred to as TMOUD in this study. As services start to return to pre-pandemic norms, there is a debate around the role of TMOUD as addition to or replacement of the conventional cascade of care for people with opioid use disorder (PWOUD). This scoping review is designed to characterize existing TMOUD services and provide insights to enable a more nuanced discussion on the role of telemedicine in the care of PWOUD.
    METHODS: The literature search was conducted in OVID Medline, CINAHL, and PsycINFO, from inception up to and including April 2023, using the Joanna Briggs Institute methodology for scoping reviews. The review considered any study design that detailed sufficient descriptive information on a given TMOUD service. A data extraction form was developed to collect and categorize a range of descriptive characteristics of each discrete TMOUD model identified from the obtained articles.
    RESULTS: A total of 45 articles met the inclusion criteria, and from this, 40 discrete TMOUD services were identified. In total, 33 services were US-based, three from Canada, and one each from India, Ireland, the UK, and Norway. Through a detailed analysis of TMOUD service characteristics, four models of care were identified. These were TMOUD to facilitate inclusion health, to facilitate transitions in care, to meet complex healthcare needs, and to maintain opioid use disorder (OUD) service resilience.
    CONCLUSIONS: Characterizing TMOUD according to its functional benefits to PWOUD and OUD services will help support evidence-based policy and practice. Additionally, particular attention is given to how digital exclusion of PWOUD can be mitigated against.
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  • 文章类型: Journal Article
    背景:与高加索同龄人相比,南亚人的慢性病负担更高,获得医疗保健服务的机会有限。数字健康干预措施可以加强医疗保健的提供,尽量减少健康不平等,从而改善少数民族的健康状况。然而,目前尚不清楚南亚人如何看待和看待使用数字健康技术来满足他们的健康需求。
    目的:审查的目的是确定南亚人对数字健康的经验和态度,并探讨影响他们使用数字健康服务的障碍和促进因素。
    方法:使用Arksey和O\'Malley方法框架来指导本范围审查。检查了五个电子数据库的相关论文,通过搜索检索的论文和灰色文献的参考书目来增强。从最初的搜索中总共检索到1328篇潜在相关论文,补充搜索在可能包含的论文的最终列表中增加了7篇论文。对初始纳入清单上的每篇论文都进行了独立审查,留下15篇论文纳入审查。
    结果:对数据进行了主题分析,导致了两个总体主题的发展:(1)数字健康的障碍和(2)数字健康服务的使用促进者。人们普遍认为,南亚社区仍在为无法充分获得数字卫生技术而苦苦挣扎。一些研究建议采取多种举措来改善南亚社区内数字卫生服务的可及性和可接受性,以减轻卫生差距并发展更具包容性的卫生保健系统。其中包括开发多种语言和文化敏感的干预措施以及数字技能发展会议。大多数研究是在南亚国家进行的,关注数字健康干预的可衡量结果。很少有人探索居住在西方的南亚社区成员作为少数民族的经验和观点,例如,英国南亚人。
    结论:文献映射表明,南亚人民经常与可能限制他们获得数字医疗服务的医疗保健系统作斗争,有时不考虑社会和文化需求。越来越多的证据表明,数字健康干预有可能促进支持的自我管理,这是采用以人为本护理计划的一部分。这些干预措施对于克服一些挑战尤其重要,例如,时间限制,安全,和性别敏感性,与在英国的南亚人等少数民族中提供医疗保健干预措施有关,从而改善少数民族群体获得医疗保健服务的机会,以支持个人的健康需求,从而提高健康状况。
    South Asian individuals experience a higher burden of chronic diseases and limited access to health care services compared with their Caucasian peers. Digital health interventions can enhance the delivery of health care, minimize health inequities, and consequently improve health status among minority ethnic groups. However, it is unclear how South Asian people view and perceive the use of digital health technologies to support their health needs.
    The aim of the review is to identify South Asian individuals\' experiences and attitudes of digital health and explore the barriers and facilitators affecting their use of digital health services.
    The Arksey and O\'Malley methodological framework was used to guide this scoping review. Five electronic databases were examined for pertinent papers, which were augmented by searching bibliographies of the retrieved papers and gray literature. A total of 1328 potentially relevant papers were retrieved from the initial search, and the supplemental search added 7 papers to the final list of potentially included papers. Each paper on the initial inclusion list was independently reviewed, leaving 15 papers to be included in the review.
    Data were analyzed thematically leading to the development of two overarching themes: (1) barriers to uptake of digital health and (2) facilitators of use of digital health services. There was a general consensus that South Asian communities still struggle with inadequate access to digital health technologies. Some studies suggest multiple initiatives to improve accessibility and acceptability of digital health services within South Asian communities in order to mitigate health disparities and develop a more inclusive health care system. These include the development of multiple-language and culturally sensitive interventions and digital skill development sessions. Most studies were conducted in South Asian countries, focusing on measurable outcomes of digital health interventions. Few explored the experiences and views of South Asian community members residing in the West as a minority ethnic group, for example, British South Asians.
    Literature mapping proposes that South Asian people frequently struggle with a health care system that may limit their access to digital health services, and sometimes fails to consider social and cultural needs. There is growing evidence that digital health interventions have the potential to facilitate supported self-management, which is part of the plans to adopt person-centered care. These interventions are particularly important for overcoming some of the challenges, for example, time constraints, safety, and gender sensitivity, associated with the delivery of health care interventions in minority ethnic groups such as South Asians in the United Kingdom, and thus to improve minority ethnic groups\' access to health care services to support individual health needs, and consequently enhance health status.
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  • 文章类型: Journal Article
    我们试图利用同步视频访问(SV)分析患者的人口统计学,异步访问(AV),以及在实施SV后的办公室访问(IV)。我们对医疗记录进行了回顾性审查,并收集了2020年7月至12月期间17,130次初次皮肤科就诊的患者人口统计数据。诊断,年龄,性别,种族,种族,和保险类型进行了不同就诊类型的比较。我们得出的结论是,实施SV可能会增加医学边缘化患者获得皮肤病学护理的机会。需要患者参与和教育以及倡导持续的针对SV的医疗补助支付平价法规,以增加皮肤科护理的获取。
    We sought to analyze the demographics of patients utilizing synchronous video visits (SVs), asynchronous visits (AVs), and in-office visits (IVs) following the implementation of SVs. We conducted a retrospective review of medical records and gathered patient demographics from 17,130 initial dermatology visits between July and December 2020. Diagnosis, age, sex, race, ethnicity, and insurance type were compared across visit types. We concluded that the implementation of SVs may increase access to dermatologic care among medically marginalized patients. Patient engagement and education as well as advocacy for continued Medicaid payment parity regulations for SVs are needed to increase dermatologic care access.
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  • 文章类型: Journal Article
    数字化在产妇服务中提供创新的解决方案;然而,弱势群体有被忽视的风险。伦敦大学学院医院(UCLH)成功实施了数字产妇应用程序,MyCare,让女性获得测试结果,有关约会的信息,并实现与医疗保健专业人员(HCP)的沟通。然而,对弱势孕妇的接触和参与知之甚少。
    研究是在UCLH的产妇部门进行的,为期3个月(2022年4月至6月),英国。MyCare数据集进行了分析,以及由弱势孕妇和HCPs完成的匿名调查。
    在脆弱的孕妇中,特别是在难民/寻求庇护者中,MyCare的使用率和参与度较低,那些有心理健康问题的人,以及那些面临家庭暴力的人。非使用者也更可能是来自少数民族背景的个人,平均社会剥夺指数较低,他们的第一语言不是英语,并且有明显的不出席约会的历史。患者和HCP调查强调了MyCare参与的各种障碍,包括缺乏动力,语言选项有限,低电子素养水平,和复杂的应用程序界面。
    使用单个数字工具,没有明确的途径来识别和协助那些没有接触或参与其中的人,风险不平等的护理提供,这可能会加剧健康不平等。这项研究提出了这样一种观点,即数字排斥不一定是获得技术的问题,而是缺乏对这些工具的参与。因此,弱势妇女和HCPs必须是实施数字战略的组成部分,确保没有人掉队.
    UNASSIGNED: Digitalisation offers innovative solutions within maternity services; however, vulnerable groups risk being overlooked. University College London Hospital\'s (UCLH) successful implementation of a digital maternity app, MyCare, gives women access to test results, information about appointments, and enables communication with healthcare professionals (HCPs). Yet, little is known about access and engagement among vulnerable pregnant women.
    UNASSIGNED: Research was conducted over a 3-month period (April-June 2022) in the Maternity Department at UCLH, UK. MyCare datasets were analysed, and anonymised surveys completed by vulnerable pregnant women and HCPs.
    UNASSIGNED: Lower rates of utilisation and engagement with MyCare were seen in vulnerable pregnant women especially among refugee/asylum seekers, those with mental health issues, and those facing domestic violence. Non-users were also more likely to be individuals from ethnic minority backgrounds, with a lower average social-deprivation-index decile, whose first language was not English, and with a significant history of non-attendance to appointments. Patient and HCP surveys highlighted various barriers to MyCare engagement, including a lack of motivation, limited language options, low e-literacy levels, and complex app interfaces.
    UNASSIGNED: The use of a single digital tool, without a formulated pathway to identify and assist those not accessing or engaging with it, risks unequal care provision which may exacerbate health inequalities. This research advances the idea that digital exclusion is not necessarily a matter of access to technology, but an issue of a lack of engagement with these tools. Therefore, vulnerable women and HCPs must be integral to the implementation of digital strategies, to ensure no one is left behind.
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  • 文章类型: Journal Article
    背景:被迫流离失所是健康状况不佳的关键决定因素。全球每分钟有31人流离失所,这是一个重要的全球性问题。解决这个问题,世界人道主义峰会本地化承诺的参与革命工作流程在试图提高人道主义援助的有效性方面获得了牵引力。同时,数字卫生倡议已成为危机中越来越普遍的工具,以提供人道主义援助和解决卫生负担。
    目的:本范围审查探讨了本地化议程对参与的承诺如何在中低收入国家流离失所者使用的数字健康干预措施中得到采纳。
    方法:这篇综述采用了Arksey和O\'Malley方法,并搜索了五个学术数据库和三个带有Population,概念和上下文包含标准。从中低收入国家流离失所者的角度,通过临界功率透镜对数据进行了综合和分析。
    结果:27篇论文表明,通过各种数字健康计划解决了一组不同的健康问题,主要通过使用手机。文献的重点主要在于技术连通性和可行性评估,在理解潜在的健康影响方面留下了空白。本地化现象的各种概念化对参与性人道主义行动的未来产生了影响:经审查的文献的作者主要来自高收入国家,这些国家暴露了主导叙事的全球权力动态。然而,权力不是文献中的中心主题:虽然作者承认当地参与的好处,参与性活动在很大程度上仅限于在预先确定的项目和目标内告知内容调整和功能修改。
    结论:全球有超过1亿人流离失所,在不使有害的不平等长期存在的情况下,有意义地满足卫生需求的有效举措是对人道主义领域的重要贡献。健康结果的差距证据,有限的健康结构,变化和细微差别的数字鸿沟因素都是数字健康领域权力不平等的指标。需要做更多的工作来有意义地解决这些差距,更有意义的参与可能是实现这一目标的一项关键任务。注册研究方案在研究前注册(10.17605/OSF。IO/9D25R)位于https://osf.io/9d25r。
    BACKGROUND: Forced displacement is a crucial determinant of poor health. With 31 people displaced every minute worldwide, this is an important global issue. Addressing this, the Participation Revolution workstream from the World Humanitarian Summit\'s Localisation commitments has gained traction in attempting to improve the effectiveness of humanitarian aid. Simultaneously, digital health initiatives have become increasingly ubiquitous tools in crises to deliver humanitarian assistance and address health burdens.
    OBJECTIVE: This scoping review explores how the localisation agenda\'s commitment to participation has been adopted within digital health interventions used by displaced people in low-and-middle-income countries.
    METHODS: This review adopted the Arksey and O\'Malley approach and searched five academic databases and three online literature repositories with a Population, Concept and Context inclusion criteria. Data were synthesised and analysed through a critical power lens from the perspective of displaced people in low-and-middle-income-countries.
    RESULTS: 27 papers demonstrated that a heterogeneous group of health issues were addressed through various digital health initiatives, principally through the use of mobile phones. The focus of the literature lay largely within technical connectivity and feasibility assessments, leaving a gap in understanding potential health implications. The varied conceptualisation of the localisation phenomenon has implications for the future of participatory humanitarian action: Authorship of reviewed literature primarily descended from high-income countries exposing global power dynamics leading the narrative. However, power was not a central theme in the literature: Whilst authors acknowledged the benefit of local involvement, participatory activities were largely limited to informing content adaptations and functional modifications within pre-determined projects and objectives.
    CONCLUSIONS: With over 100 million people displaced globally, effective initiatives that meaningfully address health needs without perpetuating harmful inequalities are an essential contribution to the humanitarian arena. The gap in health outcomes evidence, the limited constructions of health, and the varying and nuanced digital divide factors are all indicators of unequal power in the digital health sphere. More needs to be done to address these gaps meaningfully, and more meaningful participation could be a crucial undertaking to achieve this. Registration The study protocol was registered before the study (10.17605/OSF.IO/9D25R) at https://osf.io/9d25r .
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  • 文章类型: Journal Article
    UNASSIGNED:患者对提供者的远程皮肤病学依赖于患者对技术的访问,以确保成功的访问。然而,在美国,宽带互联网和技术的接入因人口而异,这导致了数字鸿沟。虽然远程皮肤病学被认为是改善访问的典范,关于在研究中捕获与数字不平等相关的人口统计数据的频率知之甚少。
    未经评估:在过去十年中,由于皮肤学的扩展,我们试图确定在患者-提供者远程皮肤病学研究中报告与数字不平等相关的人口统计学数据的频率.
    UNASSIGNED:使用以下数据库中的搜索词teledermatology进行了范围界定文献综述搜索:PubMed,Embase,和Cochrane系统评价数据库。2011年12月31日至2021年12月31日发表的所有评估患者对提供者远程皮肤病学的研究均符合条件。
    未经批准:总共,确定了1412种描述皮肤病学的出版物,其中46人符合纳入标准。种族或民族是最常报告的人口统计学特征(28/46,61%)。然而,只有41%(19/46)的研究代表种族或民族,定义为包括>20%的非白人参与者。研究很少报道超过65岁的参与者人数(14/46,30%),首选语言(9/46,20%),收入(6/46,13%),最高教育水平(5/46,11%),或访问设备(4/46,9%)。在COVID-19大流行爆发后进行的研究更有可能报告首选语言(9/25,36%vs0%;P=0.002),并且似乎更有可能报告与数字不平等相关的其他人口统计数据,无统计学意义(P>0.05)。
    UNASSIGNED:与数字不平等相关的人口统计学数据很少在患者对提供者远程皮肤病学研究中报告。这些研究往往缺乏种族和族裔少数群体的充分代表性。随着要求皮肤病学研究公平代表性的呼声越来越高,未来的远程皮肤病学研究可以改善种族和种族的报告,并将与数字不平等相关的人口统计数据视为研究设计的重要标准。
    UNASSIGNED: Patient-to-provider teledermatology relies on a patient\'s access to technology to ensure a successful visit. However, access to broadband internet and technology varies across populations in the United States-leading to the digital divide. While teledermatology has been recognized as a model to improve access, little is known about how often demographic data associated with digital inequity are captured in studies.
    UNASSIGNED: Given the expansion of teledermatology over the past decade, we sought to determine how often demographic data associated with digital inequity are reported in patient-to-provider teledermatology studies.
    UNASSIGNED: A scoping literature review search was conducted using the search term teledermatology in the following databases: PubMed, Embase, and the Cochrane Database of Systematic Reviews. All studies published between December 31, 2011, and December 31, 2021, that evaluated patient-to-provider teledermatology were eligible.
    UNASSIGNED: In total, 1412 publications describing teledermatology were identified, of which 46 met the inclusion criteria. Race or ethnicity was the most frequently reported demographic characteristic (28/46, 61%). However, only 41% (19/46) of studies were representative of race or ethnicity, defined as including >20% nonwhite participants. Studies rarely reported the number of participants greater than 65 years of age (14/46, 30%), preferred language (9/46, 20%), income (6/46, 13%), highest level of education (5/46, 11%), or access to a device (4/46, 9%). Studies conducted after the onset of the COVID-19 pandemic were significantly more likely to report preferred language (9/25, 36% vs 0%; P=.002) and appeared more likely to report other demographic data associated with digital inequity, without reaching statistical significance (P>.05).
    UNASSIGNED: Demographic data associated with digital inequity are rarely reported in patient-to-provider teledermatology studies to date. These studies frequently lack adequate representation of racial and ethnic minorities. With increased calls for equitable representation in dermatology studies, future teledermatology studies can improve the reporting of race and ethnicity and consider demographic data associated with digital inequity as an important criterion in research design.
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  • 文章类型: Journal Article
    第三个千年的医疗保健主要通过涉及使用技术设备和服务的系统来提供,其中最重要的是远程医疗。为了充分提供数字医疗服务,然而,用户有必要具备数字素养,也就是说,能够有意识地利用技术。为了了解数字素养在确定电子健康服务有效性方面的相关性,我们通过将术语“数字素养”和“计算机素养”与术语“远程医疗”和“远程医疗”相结合,对3个主要数据库进行了传统文献综述。从最初的1077篇论文图书馆开始,我们选择了38篇文章。搜索的结果,我们发现数字素养是调节远程医疗和数字医疗服务有效性的关键要素,然而,有一些限制。
    Healthcare in the third millennium is largely delivered through systems involving the use of the technological devices and services, foremost among them telemedicine. For the adequate delivery of digital medicine services, however, it is necessary for users to be digitally literate, that is, able to consciously make use of technology. In order to understand how relevant digital literacy is in determining the effectiveness of e-Health services, we performed a traditional literature review on 3 major databases by combining the terms \"Digital Literacy\" and \"Computer Literacy\" with the terms \"Telemedicine\" and \"Telehealth\". Starting from an initial library of 1,077 papers, we selected 38 articles. At the outcome of the search, we found that digital literacy is a pivotal element in conditioning the effectiveness of telemedicine and digital medicine services in general, however, with some limitations.
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  • 文章类型: Journal Article
    未经评估:远程皮肤病学继续在世界各地普及。至关重要的是,皮肤科医生了解患者的经验和满意度,以有效地将这种做法纳入患者护理。本文提供了有关远程皮肤科患者满意度的最新发现的最新综述。
    未经批准:在过去的两年中,关于实时视频远程皮肤病学的患者体验的研究有所增加,而以前的研究主要集中在存储和转发远程皮肤病学。这反映了自COVID-19大流行以来,实时视频远程皮肤病学的扩展。患者通常对存储和转发和实时视频远程皮肤科非常满意,重视它的可访问性,护理质量,以及患者与提供者的关系。患者满意度下降与技术困难有关,隐私问题,缺乏程序可用性,和彻底的身体检查。然而,不同人口群体的远程皮肤病学经验并不相同。获得技术支持,数字素养,年龄,社会经济地位,和皮肤病的类型都被发现会影响患者的体验。
    UNASSIGNED:研究表明,远程皮肤科的患者满意度很高,但存在局限性。未来改善皮肤学经验的努力将需要减少人口统计学之间的障碍,改善患者教育,技术投资,以及所有相关方之间的合作。
    UNASSIGNED: Teledermatology continues to gain popularity across the world. It is crucial that dermatologists understand patient experience and satisfaction to effectively incorporate this practice into patient care. This article provides an updated review of recent findings on patient satisfaction in teledermatology.
    UNASSIGNED: Over the last 2 years, there has been an increase in studies on the patient experience of live-video teledermatology, while previous studies largely focused on store-and-forward teledermatology. This reflects the expansion of live-video teledermatology since the COVID-19 pandemic. Patients are generally very satisfied with both store-and-forward and live-video teledermatology, valuing its accessibility, quality of care, and patient-provider relationship. Decreased patient satisfaction is linked to technical difficulties, privacy concerns, lack of procedure availability, and thorough physical exams. However, teledermatology experiences are not equal across demographic groups. Access to technical support, digital literacy, age, social economic status, and type of dermatological conditions have all been found to affect patient experience.
    UNASSIGNED: Studies show high levels of patient satisfaction in teledermatology but limitations exist. Future efforts to improve teledermatology experiences will require reducing barriers among demographics, improving patient education, investment in technology, and collaboration among all parties involved.
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