person‐centred care

  • 文章类型: Journal Article
    背景:晚期痴呆患者由于决策能力下降而经历多方面的脆弱性。以人为本的护理(PCC)的主要版本强调患者的偏好和自主性,这往往会破坏对他们独特的未满足需求的认识。从各种理论角度来看,确定个人自主性人格概念是否适用于晚期痴呆症患者在道德上是有问题的,并且在照顾该患者人群时会导致一刀切的问题。
    目的:患者的高级指令的可用性因其文化背景而异。这项研究的目的是证明PCC,专注于关系自治,应该是照顾晚期痴呆症患者的第一步。
    方法:该研究在PCC框架内对伦理思维的包容性和多样性进行了批判性探索,并使用哲学论证来评估PCC关系自治概念的可行性。
    结论:通过认真对待关系,特别是在多元文化社会中照顾晚期痴呆症患者,并通过从PCC的角度考虑未满足需求的道德联系,我们可以解决痴呆症护理中一刀切的问题。
    BACKGROUND: Patients with advanced dementia experience multifaceted vulnerabilities because of their diminished capacities for decision making. The dominant versions of person-centred care (PCC) emphasise patient preferences and autonomy, which often undermines a recognition of their distinct unfulfilled needs. Determining whether an individual autonomy conception of personhood applies to patients with advanced dementia is morally problematic from various theoretical perspectives and leads to the one-approach-fits-all problem when caring for this patient population.
    OBJECTIVE: The availability of patients\' advanced directives varies depending on their cultural backgrounds. The goal of the study is to argue that PCC, with a focus on relational autonomy, should be the first step for caring for patients with advanced dementia.
    METHODS: The study engages in a critical exploration of inclusivity and diversity in ethical thinking within a framework of PCC and uses philosophical argumentation to assess the viability of a relational autonomy conception of PCC.
    CONCLUSIONS: By taking relationality seriously, especially in caring for patients with advanced dementia in a multicultural society, and by considering the moral nexus of unmet needs through the perspective of PCC, we can resolve the problem of one-approach-fits-all in dementia care.
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  • 文章类型: Journal Article
    政策制定者和卫生专业人员正在努力应对医疗保健的高成本和高需求,可持续性和价值问题,不断变化的人口统计——特别是,人口老龄化。数字化解决方案,包括采取患者报告的措施,被认为是实现以人为本和基于价值的医疗保健的关键。然而,患者报告的措施的效用及其产生的数据可能会受到年龄歧视的信念,偏见和态度,使这些数据在促进老年人改善患者体验和结局方面无效.本文探讨了与患者报告的措施和老年患者的数字代理有关的道德考虑。
    Policy makers and health professionals are grappling with the high costs of and demand for health care, questions of sustainability and value, and changing population demographics-in particular, ageing populations. Digital solutions, including the adoption of patient-reported measures, are considered critical in achieving person-centred and value-based health care. However, the utility of patient-reported measures and the data they produce may be subject to ageist beliefs, prejudices and attitudes, rendering these data ineffective at promoting improved patient experiences and outcomes for older adults. This article explores the ethical considerations raised in relation to patient-reported measures and the digital agency of older patients.
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  • 文章类型: Journal Article
    背景:社交机器人是有前途的工具,可以改善患有焦虑症的儿童和青少年的生活质量,应根据最终用户的优先事项进行开发。然而,将年轻人纳入面向患者的研究的途径,特别是技术和心理健康之间的重叠,在历史上是有限的。
    目的:在这项工作中,我们描述了在社交机器人研究计划中与有儿科焦虑经历的专家的互动。我们报告了患者顾问在共同创造过程中的经验,并确定了其他研究小组希望让最终用户参与青年心理健康领域的技术开发的考虑因素。
    方法:我们聘请了有儿科焦虑生活经历的个人(目前,最近的过去,或从父母的角度)在三年的时间里使用三种不同的模型。两个最初的患者合作伙伴参与了项目开发,在研究开发和数据分析期间,有8人作为咨询小组(“联盟”)的成员参与,有4人作为顾问角色的持续合作者做出了贡献。团员完成了参与前期望调查和参与后经验调查。
    结果:来自一系列焦虑相关诊断组的8个人作为患者伙伴参加了联盟。成员是青少年(n=3),22-26岁的年轻人,在过去八年内(n=3)或目前患有焦虑症的儿童的父母(n=2)与青年心理健康服务有联系。首选的沟通方法,收集了参与的期望和原因。联盟就社交机器人主题研讨会的设计提供了具体和可操作的反馈,这是实施的。他们报告说,他们的经历是积极的,得到了公平的补偿,但随着时间的推移,沟通和持续参与是挑战。讨论了与以患者为中心的脑健康技术研究有关的道德和语言问题。
    结论:在开发旨在支持其心理健康和生活质量的设备时,有意义地将年轻人和患有精神疾病的年轻人的声音纳入道德要求。
    六个有儿科焦虑经历的年轻人和两个父母参与了开发社会机器人研究计划的所有阶段,以支持社区背景下的儿科心理健康。他们还在编写本手稿期间提供了投入。
    BACKGROUND: Social robots are promising tools to improve the quality of life of children and youth living with anxiety and should be developed based on the priorities of end users. However, pathways to include young people in patient-oriented research, particularly in the overlap between technology and mental health, have been historically limited.
    OBJECTIVE: In this work, we describe engagement with experts with lived experiences of paediatric anxiety in a social robotics research programme. We report the experiences of patient advisors in a co-creation process and identify considerations for other research groups looking to involve end users in technology development in the field of youth mental health.
    METHODS: We engaged individuals with a lived experience of paediatric anxiety (current, recent past, or from a parent perspective) using three different models over the course of three years. Two initial patient partners were involved during project development, eight were engaged as part of an advisory panel (\'the League\') during study development and data analysis and four contributed as ongoing collaborators in an advisory role. League members completed a preparticipation expectation survey and a postparticipation experience survey.
    RESULTS: Eight individuals from a range of anxiety-related diagnostic groups participated in the League as patient partners. Members were teenagers (n = 3), young adults aged 22-26 years who had connected with a youth mental health service as children within the past eight years (n = 3) or parents of children presently living with anxiety (n = 2). Preferred methods of communication, expectations and reasons for participating were collected. The League provided specific and actionable feedback on the design of workshops on the topic of social robotics, which was implemented. They reported that their experiences were positive and fairly compensated, but communication and sustained engagement over time were challenges. Issues of ethics and language related to patient-centred brain health technology research are discussed.
    CONCLUSIONS: There is an ethical imperative to meaningfully incorporate the voices of youth and young adults with psychiatric conditions in the development of devices intended to support their mental health and quality of life.
    UNASSIGNED: Six young people and two parents with lived experiences of paediatric anxiety participated in all stages of developing a research programme on social robotics to support paediatric mental health in a community context. They also provided input during the preparation of this manuscript.
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  • 文章类型: Journal Article
    背景:肥胖患者在医疗机构中经常会遭受体重污名,这对他们的医疗保健经验有令人担忧的后果。这项横断面研究旨在:(1)概述了患有不同类型肥胖的成年人在医疗机构中报告的污名化经历,(2)确定患者特征与感知的体重污名之间的关联;(3)调查感知的体重污名与以人为本的护理(PCC)之间的关联。
    方法:患有I类肥胖症的荷兰成年人(体重指数[BMI]:30至<35kg/m2;n=426),II(BMI:35至<40kg/m2;n=124)和III(BMI:≥40kg/m2;n=40)完成了在医疗机构和PCC中感知体重污名的测量。描述性的,进行了相关和多变量分析。
    结果:在I类患者中,II和III肥胖,41%,59%和80%,分别报告了医疗保健机构中体重污名的经历。年龄更小,更严重的肥胖和慢性疾病的存在与更大的感知体重污名相关.较大的感知体重污名与较低的PCC相关。
    结论:这项研究的结果强调了体重污名在肥胖患者的医疗体验中的重要作用。减轻体重的耻辱有望改善PCC和这些患者的整体护理质量。将体重污名最小化需要在各个医疗保健领域做出努力,包括提高医疗保健专业人员对体重相关讨论中敏感沟通的认识。
    我们的样本包括肥胖患者。此外,患者参与了PCC仪器的初步测试和改进.
    BACKGROUND: Patients living with obesity often experience weight stigma in healthcare settings, which has worrying consequences for their healthcare experiences. This cross-sectional study aimed to: (1) provide an overview of stigmatising experiences in healthcare settings reported by adults living with varying classes of obesity, (2) identify associations among patient characteristics and perceived weight stigma and (3) investigate the association between perceived weight stigma and person-centred care (PCC).
    METHODS: Dutch adults living with obesity classes I (body mass index [BMI]: 30 to <35 kg/m2; n = 426), II (BMI: 35 to <40 kg/m2; n = 124) and III (BMI: ≥40 kg/m2; n = 40) completed measures of perceived weight stigma in healthcare settings and PCC. Descriptive, correlational and multivariate analyses were conducted.
    RESULTS: Of patients living with classes I, II and III obesity, 41%, 59% and 80%, respectively reported experiences of weight stigma in healthcare settings. Younger age, greater obesity severity and the presence of chronic illnesses were associated with greater perceived weight stigma. Greater perceived weight stigma was associated with lower PCC.
    CONCLUSIONS: The results of this study emphasise the significant role of weight stigma in the healthcare experiences of patients living with obesity. Reducing weight stigma is expected to improve PCC and the overall quality of care for these patients. Minimising weight stigma will require efforts across various healthcare domains, including increasing awareness among healthcare professionals about sensitive communication in weight-related discussions.
    UNASSIGNED: Our sample consisted of patients living with obesity. Additionally, patients were involved in the pilot testing and refinement of the PCC instrument.
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  • 文章类型: Journal Article
    背景:许多无法独立生活的老年人居住在老年护理机构中,以获得社会和医疗保健需求的支持。尽管老年是人们生活得很好的宝贵时间,许多设施居民有限地参加促进他们福祉和联系的活动。在新西兰,一位老年住宅护理提供者在荷兰开发了一个受deHogeweyk启发的村庄,居民参与有价值的活动支持持续的终身身份。
    方法:该研究旨在解释从传统的老年住宿护理设施到集群家庭护理模式的转变。批判性现实主义理论视角支撑了案例研究。数据包括对关键线人的采访记录,设施工作人员,居民及其家人,居民日常生活观察记录,组织文件,照片和第一作者的研究期刊。
    结果:为支持提供以人为本的护理而进行的哲学工作场所变革与物理环境的变化的交集,使居民过着正常生活的组织愿景得以实现。
    结论:政策制定者和从业者必须意识到,虽然家庭规模的环境提供了正常生活的线索,了解居民以及对他们重要的事情的工作人员能够参与社区和有价值的活动。
    结论:创新的生活安排是哲学愿望的综合,建筑和设计愿景,敬业的领导和团队合作。
    BACKGROUND: Many older people who cannot live independently live in aged residential care facilities to obtain support with social and healthcare needs. Despite old age being a precious time for people to live well, many facility residents have limited access to activities that promote their well-being and connectedness. In New Zealand, one provider of aged residential care developed a village inspired by de Hogeweyk in the Netherlands, where resident engagement in valued activities supports continuing lifelong identities.
    METHODS: The study aimed to explain the transition from a traditional Aged Residential Care facility to a clustered domestic model of care. A critical realist theoretical perspective underpinned case study research. Data comprised transcripts of interviews with key informants, facility staff, residents and their families, records of observation of residents\' daily lives, organisational documents, photographs and the first author\'s study journal.
    RESULTS: The intersection of philosophical workplace change to support delivery of person-centred care and a change in the physical environment enabled realisation of the organisational vision of residents living normal lives.
    CONCLUSIONS: Policy makers and practitioners must be aware that while a domestic-scale environment provides cues to normal living, staff who know residents and what is important to them enable participation in community and valued activities.
    CONCLUSIONS: Innovative living arrangements are a synthesis of philosophical aspirations, architectural and design vision, dedicated leadership and committed teamwork.
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  • 文章类型: Journal Article
    目的:探讨患者和社区护士对家庭共同决策的看法和经验。
    方法:综合综述。
    方法:CINAHL,英国护理指数,Psycinfo,Medline和社会服务摘要进行了定性搜索,2001年12月1日至2023年10月31日发表的定量和混合方法论文。
    方法:使用定义的纳入标准对电子数据库进行系统搜索。使用JoannaBriggs研究所关键评估清单对所包含的论文进行了质量评估,以进行定性研究。提取相关数据并进行主题分析。
    结果:包括13项研究的14篇论文。患者非常重视参与决策的权利,并注意到自己作为独特个体的价值。病人和护士之间的沟通和信任被认为是基本的。然而,在实践中,共享决策并不总是发生。护士描述了管理患者参与决策的紧张关系。
    结论:研究结果表明,尽管患者和社区护士喜欢参与家庭内部的共同决策,实现协作过程存在障碍。当对正在做出的决定有根本不同的观点时,这一点尤其重要。需要更多的研究来进一步了解共享决策在实践中如何发挥作用,并了解患者和护士可能经历的紧张关系。
    本文认为,共同决策不仅仅是发展一种关系,在这种关系中,患者可以表达自己的观点(当然,这很重要)。共享决策需要承认患者有权获得完整信息,并且应有权在选项之间进行选择。护士不应该认为社区护理中的共同决策很容易促进,并且应该认识到当真正的患者选择成为可能时可能存在的紧张关系。
    结论:本文展示了如何根据日常实践探索共同决策的想法,以便克服挑战和障碍。特别是,当病人和护士观点不一致时出现的紧张关系。本文谈到了理论上围绕共享决策的差距的潜力,以及在实践中如何发挥作用。
    本综述的报告以2020年系统评价和荟萃分析首选报告项目指南为指导(Page等。,2021)。
    这项审查是作为一项更广泛的研究的一部分进行的,该研究已向服务用户进行了咨询。
    OBJECTIVE: To explore patients\' and community nurses\' perceptions and experiences of shared decision-making in the home.
    METHODS: Integrative review.
    METHODS: CINAHL, British Nursing Index, Psycinfo, Medline and Social Services Abstracts were searched for qualitative, quantitative and mixed methods papers published between 1 December 2001 and 31 October 2023.
    METHODS: A systematic search of electronic databases was undertaken using defined inclusion criteria. The included papers were appraised for quality using the Joanna Briggs Institute critical appraisal checklist for qualitative research. Relevant data were extracted and thematically analysed.
    RESULTS: Fourteen papers comprising 13 research studies were included. Patients attached great importance to their right to be involved in decision-making and noted feeling valued as a unique individual. Communication and trust between the patient and nurse were perceived as fundamental. However, shared decision-making does not always occur in practice. Nurses described tension in managing patients\' involvement in decision-making.
    CONCLUSIONS: The findings demonstrate that although patients and community nurses appreciate participating in shared decision-making within the home, there are obstacles to achieving a collaborative process. This is especially relevant when there are fundamentally different perspectives on the decision being made. More research is needed to gain further understanding of how shared decision-making plays out in practice and to understand the tensions that patients and nurses may experience.
    UNASSIGNED: This paper argues that shared decision-making is more than the development of a relationship where the patient can express their views (though of course, this is important). Shared decision-making requires acknowledgement that the patient has the right to full information and should be empowered to choose between options. Nurses should not assume that shared decision-making in community nursing is easy to facilitate and should recognize the tensions that might exist when true patient choice is enabled.
    CONCLUSIONS: This paper demonstrates how the idea of shared decision-making needs to be explored in the light of everyday practice so that challenges and barriers can be overcome. In particular, the tensions that arise when patients and nurses do not share the same perspective. This paper speaks to the potential of a gap surrounding shared decision-making in theory and how it plays out in practice.
    UNASSIGNED: The reporting of this review was guided by the 2020 guidelines for the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (Page et al., 2021).
    UNASSIGNED: This review was carried out as part of a wider study for which service users have been consulted.
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  • 文章类型: Journal Article
    目的:描述临床医生如何在血液透析中心为不同文化的肾衰竭患者提供文化响应性护理。
    背景:接受中心维持性血液透析的文化多样性个体具有独特的文化需求。未满足的文化需求会损害并深刻影响他们的经历。鉴于文化敏感的护理有可能增强文化多样性人群的体验,了解临床医生如何提供符合文化的护理至关重要.
    方法:使用Arksey和OMalleys框架进行范围审查。五个数据库:Medline和CINAHLComplete(EBSCO),PsycINFO,搜索Embase(OVID)和ProQuest论文和论文数据库,以获取1990年至2023年之间以英语发表的研究文献。叙事合成用于合成数据。
    结果:从筛选的17,271条记录中,报告14项研究的17篇论文符合纳入标准。叙事综合揭示了两个主题:(i)交流促进因素和障碍,包括语言差异,专业和外行口译员使用;以及(Ii)文化的重要性,其中包括承认文化优先事项,适应文化饮食偏好和获得文化培训。
    结论:虽然与血液透析相关的竞争优先事项对临床医生来说可能是一个挑战,认识到文化护理需求的重要性并将其纳入护理中很重要。必须通过促进血液透析中肾衰竭患者的独特文化需求来表现出对文化多样性的尊重并提供以人为本的护理。
    结论:文化反应性护理是复杂和多维的。应该承认个人的文化关怀需求,尊敬的,并被照顾。
    没有患者或公众捐款。研究方案在开放科学框架中注册。https://osf.io/uv8g3.
    OBJECTIVE: To describe how clinicians provide culturally responsive care to culturally diverse people with kidney failure in haemodialysis centres.
    BACKGROUND: Culturally diverse individuals receiving in-centre maintenance haemodialysis have unique cultural needs. Unmet cultural needs can impair and profoundly affect their experiences. Given culturally responsive care has the potential to enhance the experiences of culturally diverse people, it is vital to understand how clinicians provide culturally responsive care.
    METHODS: A scoping review was undertaken using Arksey and OMalleys framework. Five databases: Medline and CINAHL Complete (EBSCO), PsycINFO, Embase (OVID) and ProQuest Theses and Dissertation databases were searched for research literature published in English between 1990 and 2023. Narrative synthesis was used to synthesise the data.
    RESULTS: From the 17,271 records screened, 17 papers reporting 14 studies met the inclusion criteria. Narrative synthesis revealed two themes: (i) communication enablers and barriers including linguistic differences, professional and lay interpreter use; and (ii) the importance of culture, which encompassed acknowledging cultural priorities, accommodating cultural food preferences and access to cultural training.
    CONCLUSIONS: While competing priorities associated with haemodialysis may be a challenge for clinicians, recognising the significance of cultural care needs and accommodating them in care is important. Demonstrating respect towards cultural diversity and providing person-centred care by facilitating the unique cultural needs of people with kidney failure in haemodialysis is imperative.
    CONCLUSIONS: Culturally responsive care is complex and multidimensional. Individuals\' cultural care needs should be acknowledged, respected, and accommodated in care.
    UNASSIGNED: No patient or public contribution. The study protocol was registered in the Open Science Framework. https://osf.io/uv8g3.
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  • 文章类型: Journal Article
    在这篇文章中,我们研究了如何理解和操作护理传记和相关概念的概念,并描述了如何将其应用于促进我们对整体和以人为本的护理的理解和实践。Walker和Avant的八步概念分析方法涉及多个数据库搜索,根据所有作者之间的多次讨论确定的《护理传记》的潜在或实际应用。我们的研究结果表明,《护理传记》是一种新颖的总体概念,源于多种其他概念的结合,适用于多种护理环境。与护理传记相关的概念存在,但定义更为狭窄,主要应用于重症监护,老年护理,和姑息治疗设置。它们与有意义的主题和存在的应对有关,移情和理解,促进积极的关系,社会和文化背景,和自我照顾,我们用来告知和完善我们对护理传记的概念分析。在结论中,护理传记的概念,可以更深入地了解一个人及其护理需求,促进综合和个性化护理,赋予人们一生的控制权,并帮助提高护理的道德标准。
    In this article, we investigate how the concept of Care Biography and related concepts are understood and operationalised and describe how it can be applied to advancing our understanding and practice of holistic and person-centred care. Walker and Avant\'s eight-step concept analysis method was conducted involving multiple database searches, with potential or actual applications of Care Biography identified based on multiple discussions among all authors. Our findings demonstrate Care Biography to be a novel overarching concept derived from the conjunction of multiple other concepts and applicable across multiple care settings. Concepts related to Care Biography exist but were more narrowly defined and mainly applied in intensive care, aged care, and palliative care settings. They are associated with the themes of Meaningfulness and Existential Coping, Empathy and Understanding, Promoting Positive Relationships, Social and Cultural Contexts, and Self-Care, which we used to inform and refine our concept analysis of Care Biography. In Conclusion, the concept of Care Biography, can provide a deeper understanding of a person and their care needs, facilitate integrated and personalised care, empower people to be in control of their care throughout their life, and help promote ethical standards of care.
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  • 文章类型: Journal Article
    背景:女性和较年轻的帕金森病(YOPD)患者通常诊断较晚,面临独特的情况和挑战。本文旨在提高人们对诊断YOPD的困难以及需要个性化方法来照顾患有YOPD的女性的认识。
    方法:两名患有YOPD(学术物理治疗师和执业牙医)的职业女性和一名女性神经科医生(学术临床医生)一起撰写了一篇关于她们与女性和YOPD相关的个人经历和观点的叙述性文章。
    结果:本文概述了如何将诊断经验比作一个复杂的难题盒,其中包含许多隐藏且难以解决的互锁组件。女性对自己身份的担忧,工作,家庭与未来,概述了大多数针对老年人和退休人员的支持。
    结论:得出的结论是,YOPD是一个需要解决的复杂难题,但可以通过理解拼图的所有复杂的互锁组件来完成,并结合更高的意识可以导致早期诊断和成功的以人为本的护理。
    有生活经验的人参与了论文的构思和写作。
    BACKGROUND: Women and those with younger onset Parkinson\'s Disease (YOPD) are typically diagnosed later and face unique situations and challenges. This essay aims to raise awareness of the difficulties in diagnosing YOPD and the need for a personalised approach to care for women with YOPD.
    METHODS: Two professional women with YOPD (academic physiotherapist and practicing dentist) and a female neurologist (clinician academic) came together to write a narrative essay on their personal experience and perspectives in relation to women and YOPD.
    RESULTS: The essay outlines how the experience of diagnosis is likened to a complex puzzle box with many interlocking components that are hidden and difficult to solve. The concerns of the women about their identity, work, family and the future, with most supports targeting those that are older and retired are outlined.
    CONCLUSIONS: It is concluded that YOPD is a complex puzzle to solve, but can be done by understanding all the intricate interlocking components of the puzzle and combined with greater awareness could lead to earlier diagnosis and the delivery of successful person-centred care.
    UNASSIGNED: People with lived experience were involved in the essay conception and writing.
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  • 文章类型: Journal Article
    目的:在有复杂护理需求的老年患者的医院到家庭过渡中,沟通是医院护士和家庭护理护士之间专业内合作的关键因素。了解跨部门沟通的性质对于理解护士如何协作以确保无缝的患者轨迹至关重要。这项研究探讨了跨部门的电子健康记录沟通如何影响医院护士和家庭护理护士之间的合作时,有复杂的护理需求的老年患者。
    方法:该研究基于对丹麦不同医院和城市的6名医院护士和14名家庭护理护士的定性小组访谈。使用反身性专题分析对数据进行了分析,正如布劳恩和克拉克所描述的。
    结果:主题为“难题”收集片段:失去患者的整体形象;蒙住眼睛的工作:有限地提供和访问关键信息;绕过“看不见的墙”:对话支持凝聚力说明了电子健康记录中的组织结构对医院护士和家庭护理护士的影响。数字通信中预定义和单词受限元素的挑战,并确定了对重要医疗信息的不充分和有限访问。为了弥补电子健康档案的不足,强调直接接触和对话是促进成功合作和克服电子健康记录造成的障碍的方式。
    结论:尽管医院护士和家庭护理护士希望进行全面的患者评估,由于各个部门的组织结构受到限制,电子健康记录通信失败阻碍了他们的协作能力。因此,医院护士和家庭护理护士有必要绕过电子健康记录系统,进行对话,以在出院有复杂护理需求的老年患者时提供整体护理。然而,由医院护士和家庭护理护士补偿适得其反的组织结构,自相矛盾的是,电子健康记录系统带来的问题仍然看不见。
    OBJECTIVE: Communication is a key factor in intraprofessional collaboration between hospital nurses and homecare nurses in hospital-to-home transitions of older patients with complex care needs. Gaining knowledge of the nature of cross-sectoral communication is crucial for understanding how nurses collaborate to ensure a seamless patient trajectory. This study explores how cross-sectoral electronic health records communication influences collaboration between hospital nurses and homecare nurses when discharging older patients with complex care needs.
    METHODS: The study is based on qualitative group interviews with six hospital nurses and 14 homecare nurses working at different hospitals and municipalities across Denmark. Data were analysed using reflexive thematic analysis, as described by Braun and Clark.
    RESULTS: The themes Collecting pieces for the \'puzzle\': Losing the holistic picture of the patient; Working blindfolded: limited provision of and access to critical information; and Bypassing the \'invisible wall\': dialogue supports cohesion illustrate the impact of organisational structures within electronic health records have on hospital nurses\' and homecare nurses\' intraprofessional collaboration across sectors. Challenges with predefined and word-limited elements in digital communication, and inadequate and limited access to significant medical information were identified. To compensate for the inadequacy of the electronic health records, direct contact and dialogue were emphasised as ways of fostering successful collaboration and overcoming the barriers created by electronic health records.
    CONCLUSIONS: Despite hospital nurses\' and homecare nurses\' desire to conduct holistic patient assessments, their ability to collaborate was hindered by failures in electronic health record communication resulting from restrictive organisational structures across sectors. Thus, it became necessary for hospital nurses and homecare nurses to bypass the electronic health record system and engage in dialogue to provide holistic care when discharging older patients with complex care needs. However, by hospital nurses and homecare nurses compensating for counter-productive organisational structures, problems brought about by the electronic health record system paradoxically remain invisible.
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