healthcare improvement

医疗保健改善
  • 文章类型: Journal Article
    背景:尽管人们对学习卫生系统(LHS)的兴趣增加,缺乏评估LHS实施情况的指导和工具。为了解决这个问题,我们的目标是对现有工具进行范围审查,并评估LHS实施的范例。
    方法:我们对Scopus内的同行评审研究进行了范围审查,EMBASE,MEDLINE,和MEDLINE过程中描述(1)评估操作LHS的实施或(2)开发框架或工具以促进此评估。阿尼玛,基础研究,摘要,非英语语言文章,2018年之前的出版物被排除在外。考虑了所有研究设计。
    结果:从最初确定的1300项研究中,4有资格,用九个实施评估例子揭示了三个工具。确定的工具共享了经过评估的结构,包括:利益相关者,数据,研究证据,实施,和社会技术基础设施。然而,评价方法存在分歧。工具包括用于过程成熟度的五点数字评级系统,以及称为网络成熟度网格(NMG)的雷达图;KaiserPermanenteWashington(KPWA)LHS逻辑模型,它提供了与LHS运营相关的结构和样本度量的广泛列表;最后是LADDERS,一个简单的工具或基于表单的模板,旨在随着时间的推移进行一致的评估。NMG工具在适应和采用方面是最成熟的。值得注意的是,三个工具中有两个(NMG和KPWALHS逻辑模型)将LHS概念化为一套流程,而设计的工具是链接这些构造的流程。
    对LHS实施的评估仍然是一个正在探索的调查领域,因为本次范围界定审查仅发现了三种用于LHS实施评估的工具。我们的研究结果表明,需要在这一领域进行进一步的实证研究,并建议在评估过程中需要考虑的结构的早期共识。
    BACKGROUND: Despite increased interest in learning health systems (LHS), a paucity of guidance and tools for evaluating LHS implementation exists. To address this, we aim to undertake a scoping review on existing tools and evaluation of exemplars of LHS implementation.
    METHODS: We conducted a scoping review of peer-reviewed studies within Scopus, EMBASE, MEDLINE, and MEDLINE in-process that described (1) the evaluation of the implementation of an operating LHS or (2) the development of a framework or tool to facilitate this evaluation. Anima, basic research, abstracts, non-English language articles, and publications before 2018 were excluded. All study designs were considered.
    RESULTS: From 1300 studies initially identified, 4 were eligible, revealing three tools with nine implementation evaluation examples. The identified tools shared constructs which were evaluated, including: Stakeholders, Data, Research Evidence, Implementation, and Sociotechnical Infrastructure. However, there was divergence in evaluation methodology. Tools ranged from a five-point numerical rating system for process maturity with a radar chart called the Network Maturity Grid (NMG); the Kaiser Permanente Washington (KPWA) LHS Logic Model, which provides a broad list of constructs and sample measures relevant to LHS operations; and finally LADDERS, a simple tool or form-based template designed for consistent evaluation over time. The NMG tool was the most mature in terms of adaptation and adoption. Notably, two (NMG and the KPWA LHS Logic Model) out of three tools conceptualized the LHS as a suite of processes and devised tools were processes that linked these constructs.
    UNASSIGNED: The evaluation of LHS implementation remains an under explored area of investigation, as this scoping review found only three tools for LHS implementation evaluation. Our findings indicate a need for further empirical research in this area and suggest early consensus in constructs that need to be considered during evaluation.
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  • 文章类型: Journal Article
    复杂或急性病症的儿科患者可能需要中心静脉接入装置,然而,这些装置中几乎有三分之一具有相关的并发症(例如感染).实施关于中心静脉接入装置的循证实践可以减少并潜在地预防并发症。
    目的:本范围综述旨在通过实施镜头探索CVAD管理中的近期干预研究。
    方法:此范围审查使用了Arksey和O\'Malley框架。如果研究是用英语写的,2012年至2023年7月发表,涉及儿童,与研究目标相关。偏倚风险通过混合方法评估工具进行评估。
    方法:在EMBASE中进行搜索,CINAHL(Ebsco),PubMed,WebofScienceandCochraneLibrary(CENTRAL).
    结果:在系统搜索中确定的1769项研究中,纳入46项研究。研究主要集中在卫生专业人员和中心静脉接入装置的维护,并有定量的研究前后设计。缺乏对实施框架的遵守,许多研究采用质量改进方法。实施战略通常是多管齐下的,利用卫生专业教育,捆绑包和工作组。集束依从性和减少中央线相关血流感染是最有特色的结果,大多数研究主要关注有效性结果。
    结论:将基于证据的实践转化为临床环境是困难的,并且目前实施框架的采用(除了“质量改进”)是有限的。实施策略多种多样,视当地情况而定,研究结果通常集中在物理干预的有效性上,而不是衡量实施工作本身。
    未来的干预研究需要对实施框架和策略进行更统一和深思熟虑的应用。
    结论:需要更深入地探索框架和战略与实施和服务成果之间的关系,以加深对它们在最大限度地利用资源改善医疗保健方面的作用的理解。遵守PRISMA-ScR的最佳报告准则(Tricco等人。,2018)。
    没有患者或公众捐款。
    Paediatric patients with complex or acute conditions may require a central venous access device, however, almost one-third of these devices have associated complications (e.g. infections). Implementation of evidence-based practices regarding central venous access devices can reduce and potentially prevent complications.
    OBJECTIVE: This scoping review aimed to explore recent interventional research in CVAD management through an implementation lens.
    METHODS: This scoping review used the Arksey and O\'Malley framework. Studies were included if they were written in English, published in 2012 to July 2023, involved children and were relevant to the study aims. Risk of bias was appraised by the Mixed Methods Appraisal Tool.
    METHODS: Searches were undertaken in EMBASE, CINAHL (Ebsco), PubMed, Web of Science and Cochrane Library (CENTRAL).
    RESULTS: Of the 1769 studies identified in a systematic search, 46 studies were included. Studies mostly focused on health professionals and central venous access device maintenance and had quantitative pre-post study designs. Adherence to implementation frameworks was lacking, with many studies employing quality improvement approaches. Implementation strategies were typically multipronged, using health-professional education, bundles and working groups. Bundle compliance and reductions in central line-associated bloodstream infections were the most featured outcomes, with most studies primarily focusing on effectiveness outcomes.
    CONCLUSIONS: Translation of evidence-based practices to the clinical setting is difficult and current adoption of implementation frameworks (apart from \'quality improvement\') is limited. Implementation strategies are diverse and dependent on the local context, and study outcomes typically focus on the effectiveness of the physical intervention, rather than measuring the implementation effort itself.
    UNASSIGNED: Future intervention research requires a more uniform and deliberate application of implementation frameworks and strategies.
    CONCLUSIONS: Greater exploration of relationships between frameworks and strategies and implementation and service outcomes is required to increase understanding of their role in maximizing resources to improve health care. Adhered to best reporting guidelines as per PRISMA-ScR (Tricco et al., 2018).
    UNASSIGNED: No patient or public contribution.
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  • 文章类型: Journal Article
    背景:在扩展数字健康工具的背景下,卫生系统已经准备好学习卫生系统(LHS)模型。这些模型,通过适当的治理和利益相关者的参与,实现数字基础设施的集成,向包括临床医生和消费者在内的所有相关方提供关于最佳实践标准绩效的反馈,以及促进创新并使医疗保健与患者需求保持一致。LHS文献主要包括基于意见或共识的框架,缺乏验证或益处的证据。我们的目标是勾勒出一个严格的共同设计,基于证据的LHS框架,并提出了一项与LHS一致的国家卒中计划的国家案例研究,该计划已带来临床益处。
    方法:LHS的当前核心组成部分涉及从社区和利益相关者那里获取证据(象限1),整合来自研究结果的证据(象限2),利用来自数据和实践的证据(象限3),并从实现(象限4)中生成证据以进行迭代系统级改进。澳大利亚中风计划被选为案例研究,因为它提供了迭代LHS在实践中如何在国家一级工作的范例,涵盖并整合了来自所有四个LHS象限的证据。利用这个案例研究,我们展示了如何将基于证据的流程应用于医疗保健改进,并嵌入现实世界的研究以优化医疗保健改进。我们强调从研究作为终点的过渡,作为医疗保健改善影响的推动者和解决方案进行研究。
    结论:自2007年以来,澳大利亚卒中计划在全国范围内改善了卒中护理,展示了LHS整合方法对预后产生切实影响的价值。这个LHS案例研究是其他健康状况和环境效仿的一个实际例子。
    BACKGROUND: In the context of expanding digital health tools, the health system is ready for Learning Health System (LHS) models. These models, with proper governance and stakeholder engagement, enable the integration of digital infrastructure to provide feedback to all relevant parties including clinicians and consumers on performance against best practice standards, as well as fostering innovation and aligning healthcare with patient needs. The LHS literature primarily includes opinion or consensus-based frameworks and lacks validation or evidence of benefit. Our aim was to outline a rigorously codesigned, evidence-based LHS framework and present a national case study of an LHS-aligned national stroke program that has delivered clinical benefit.
    METHODS: Current core components of a LHS involve capturing evidence from communities and stakeholders (quadrant 1), integrating evidence from research findings (quadrant 2), leveraging evidence from data and practice (quadrant 3), and generating evidence from implementation (quadrant 4) for iterative system-level improvement. The Australian Stroke program was selected as the case study as it provides an exemplar of how an iterative LHS works in practice at a national level encompassing and integrating evidence from all four LHS quadrants. Using this case study, we demonstrate how to apply evidence-based processes to healthcare improvement and embed real-world research for optimising healthcare improvement. We emphasize the transition from research as an endpoint, to research as an enabler and a solution for impact in healthcare improvement.
    CONCLUSIONS: The Australian Stroke program has nationally improved stroke care since 2007, showcasing the value of integrated LHS-aligned approaches for tangible impact on outcomes. This LHS case study is a practical example for other health conditions and settings to follow suit.
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  • 文章类型: Journal Article
    背景:移交护理是患者旅程中的潜在危险时刻,如果进行得不好,可能会导致伤害。通过对爱尔兰外科医生的全国调查,本文评估了当代外科交接实践,并评估了有效交接的障碍和促进因素。
    方法:经过伦理批准和具有代表性的样本的预测试,横截面,在线调查分发给在爱尔兰共和国工作的非顾问医院医生(NCHD).采用了混合方法,使用三角测量设计组合数据。
    结果:共收到201份回复(18.5%)。大多数参与者是高级内务人员或高级注册人员(49.7%和37.3%)。大多数人(85.1%)报告说,移交期间收到的信息至少在某些时候丢失或不正确。三分之一的受访者表示,在过去三个月内,由于交接而发生了未遂事件,与移交相关的错误导致轻微(16.9%),中等(4.9%),或重大(1.5%)伤害。只有11.4%的人接受过正规培训。报告的移交障碍包括消极态度,缺乏机构支持,和相互竞争的临床活动。促进者包括流程标准化,改善对资源的访问,和员工参与。
    结论:在爱尔兰医院工作的外科NCHD报告说,与国际最佳交接实践的依从性差,并确定了潜在的危害。过程标准化,适当的员工培训,需要在国家一级提供必要的移交相关资源,以解决这一重大的患者安全问题。
    BACKGROUND: Handovers of care are potentially hazardous moments in the patient journey and can lead to harm if conducted poorly. Through a national survey of surgical doctors in Ireland, this paper assesses contemporary surgical handover practices and evaluates barriers and facilitators of effective handover.
    METHODS: After ethical approval and pre-testing with a representative sample, a cross-sectional, online survey was distributed to non-consultant hospital doctors (NCHDs) working in the Republic of Ireland. A mixed-methods approach was used, combining data using triangulation design.
    RESULTS: A total of 201 responses were received (18.5%). Most participants were senior house officers or senior registrars (49.7% and 37.3%). Most people (85.1%) reported that information received during handover was missing or incorrect at least some of the time. One-third of respondents reported that a near-miss had occurred as a result of handover within the past three months, and handover-related errors resulted in minor (16.9%), moderate (4.9%), or major (1.5%) harm. Only 11.4% had received any formal training. Reported barriers to handover included negative attitudes, a lack of institutional support, and competing clinical activities. Facilitators included process standardisation, improved access to resources, and staff engagement.
    CONCLUSIONS: Surgical NCHDs working in Irish hospitals reported poor compliance with international best practice for handover and identified potential harms. Process standardisation, appropriate staff training, and the provision of necessary handover-related resources is required at a national level to address this significant patient safety concern.
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  • 文章类型: Journal Article
    为医疗机构和患者/家庭做好准备,使其成为共同设计医疗保健政策的合作伙伴,实践,和改进,有必要(1)了解“共同设计准备”组织及其工作人员和护理提供者如何共同设计医疗保健政策,实践,以及与患者和家属的改善;(2)了解患者和家属如何做好准备,作为卫生系统的使用者,要自信地进入共同设计师角色,这样他们的声音就会被听到,因为他们会影响改善医疗体系政策的发展或变化,服务,实践,和产品;(3)通过满足共同设计方法所涉及的期望来预测和/或应对挑战,包括招募,准备,并培训护理设置领导者,工作人员/护理提供者,和患者/家庭顾问;(4)确保护理环境提供适当的工具和资源来支持共同设计;(5)指导文化从参与到共同设计的转变。在护理环境中进行共同设计的建议包括提供指导和准备研讨会以及指南/工作簿。分享了一个定向和准备研讨会的例子。
    To prepare healthcare organizations and patients/families to be equally ready to become partners in co-designing healthcare policy, practices, and improvements, there is a need to (1) understand how \"co-design ready\" organizations and their staff and care providers are to co-design health care policies, practices, and improvements with patients and families; (2) understand how prepared patients and families, as users of the health system, are to step into co-designer roles with confidence so that their voices will be heard as they influence the development or changes to improve healthcare system policies, services, practices, and products; (3) anticipate and/or address challenges with meeting the expectations of what is involved with the co-design approach, including with recruiting, preparing, and training care setting leaders, staff/care providers, and patient/family advisors; (4) ensure care settings provided appropriate tools and resources to support co-design; and (5) guide the shift in culture from engagement to co-design. Recommendations for enabling co-design in care settings include providing an orientation and preparation workshop and guide/workbook. An example of an orientation and preparation workshop is shared.
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  • 文章类型: Journal Article
    越来越重视患者参与临床研究和医疗保健改善,导致患者和护理人员稳步纳入这项工作。然而,塑造招聘过程的互动因素还没有得到很好的理解。在本文中,我们对26名患者的访谈进行了定性分析,家庭成员,在美国从事医疗保健改善工作的员工和医疗保健提供者。我们专注于利益相关者如何解释招聘决策以参与医疗保健改善工作。我们发现,对患者和护理人员的“文化健康资本”的表达和判断会影响提供者的决定,以扩大参与医疗保健改善工作的邀请。这些发现将当前文化健康资本的概念化扩展到了临床接触之外,以揭示将患者招募纳入医疗保健改善工作的因素。在理论上,文化健康资本如何在这种新环境中塑造行动,我们发现医疗保健提供者,参与人员,和患者/护理人员在解释为什么他们延长或接受招募宣传时,关注文化健康资本的不同方面。我们进一步发现,参与医疗保健改善工作可以提高患者和护理人员的文化健康资本,他们可以用来为较少集中参与的患者和护理人员开发可传播的文化健康资本形式。最后,我们描述了医疗改善合作参与者是如何解释合作伙伴之间缺乏多样性的.这些发现帮助我们假设招聘过程的后果,这些过程依赖于文化健康资本的显示和判断,并确定变革的可能性。以协作学习卫生系统中的医疗保健改进工作为例,我们的发现通过对文化健康资本在招募过程中的作用进行理论化,推进了医学社会学中文化健康资本的研究.
    A rising emphasis on patient involvement in clinical research and healthcare improvement has led to the steady incorporation of patients and caregivers into this work. However, interactional factors shaping recruitment processes are not well understood. In this paper, we present a qualitative analysis of interviews with twenty-six patients, family members, engagement staff and healthcare providers who are engaged in healthcare improvement work in the United States. We focus on how stakeholders account for recruitment decisions to participate in healthcare improvement work. We find that expressions of and judgments about patients\' and caregivers\' cultural health capital shape providers\' decisions to extend invitations to participate in healthcare improvement work. These findings extend current conceptualizations of cultural health capital beyond the clinical encounter to reveal factors shaping patient recruitment into healthcare improvement work. In theorizing how cultural health capital shapes action in this new setting, we found that healthcare providers, engagement staff, and patients/caregivers attended to different aspects of cultural health capital when accounting for why they extended or received a recruitment pitch. We further found that participating in healthcare improvement work led to a boost in cultural health capital for patients and caregivers, which they could use to develop transmissible forms of cultural health capital for less centrally involved patients and caregivers. Finally, we describe how participants in healthcare improvement collaboratives account for a lack of diversity among partners. These findings help us hypothesize the consequences of recruitment processes that rely on displays and judgments of cultural health capital and identify possibilities for change. Using the case of healthcare improvement work in Collaborative Learning Health Systems, our findings advance past work on cultural health capital in medical sociology by theorizing the role of cultural health capital in recruitment processes.
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  • 文章类型: Journal Article
    这篇文献综述旨在识别和评估人工智能(AI)/机器学习(ML)在脊柱手术中的当前应用,这些应用可以有效地指导临床决策和手术计划。通过使用特定关键字来最大化搜索灵敏度,在几个在线数据库中进行了彻底的文献研究:Scopus,PubMed,和谷歌学者,根据系统评价和荟萃分析(PRISMA)指南筛选结果。共有46项研究符合要求,并被纳入本综述。根据这项研究,AI/ML模型足够准确,平均值为74.9%,在术前选择患者时表现最好,成本预测,和逗留时间的长短。在预测功能结局和术后死亡率方面也表现良好。回归分析是最常用的应用,而深度学习/人工神经网络的敏感性得分最高(81.5%)。尽管与AI/ML的接触历史相对短暂,77.5%的研究是在2018年之后发表的,这一事实证明了这一结果是有希望的.在大数据时代,国家登记处的日益普及,以及人工智能的广泛应用,例如ChatGPT(OpenAI,旧金山,California),脊柱外科领域极有可能逐步采用AI/ML并将其整合到临床实践中.因此,对于脊柱外科医生来说,熟悉AI/ML的基本原理具有重要意义,因为这些技术具有显著改善整体患者护理的潜力。
    This literature review sought to identify and evaluate the current applications of artificial intelligence (AI)/machine learning (ML) in spine surgery that can effectively guide clinical decision-making and surgical planning. By using specific keywords to maximize search sensitivity, a thorough literature research was conducted in several online databases: Scopus, PubMed, and Google Scholar, and the findings were filtered according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. A total of 46 studies met the requirements and were included in this review. According to this study, AI/ML models were sufficiently accurate with a mean overall value of 74.9%, and performed best at preoperative patient selection, cost prediction, and length of stay. Performance was also good at predicting functional outcomes and postoperative mortality. Regression analysis was the most frequently utilized application whereas deep learning/artificial neural networks had the highest sensitivity score (81.5%). Despite the relatively brief history of engagement with AI/ML, as evidenced by the fact that 77.5% of studies were published after 2018, the outcomes have been promising. In light of the Big Data era, the increasing prevalence of National Registries, and the wide-ranging applications of AI, such as exemplified by ChatGPT (OpenAI, San Francisco, California), it is highly likely that the field of spine surgery will gradually adopt and integrate AI/ML into its clinical practices. Consequently, it is of great significance for spine surgeons to acquaint themselves with the fundamental principles of AI/ML, as these technologies hold the potential for substantial improvements in overall patient care.
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  • 文章类型: Editorial
    医疗保健服务变得更加复杂,特别是随着数字工具和先进技术的加入,可以进一步加剧现有的差距。解决复杂问题的新方法,需要多方面的问题。以人为本的设计(HCD),也被称为设计思维,是一套创新的方法来开发这些类型的问题的解决方案,使用协作,以团队为基础,以及专注于最终用户体验的移情方法。最初在技术领域先进,HCD在质量改进方面引起了越来越多的关注,医疗保健重新设计,以及公共卫生和医学教育。在COVID-19大流行期间,我们的医疗保健组织认识到,在特定患者人群中,虚拟(基于视频)服务的利用存在显著差异.作为回应,我们动员起来,使用HCD,我们集体集思广益,快速开发的原型,并反复调整解决方案,以解决这一数字鸿沟,并在改善和维护数字医疗服务方面进行诊所和系统级的斗争。HCD方法创建了一个有凝聚力的基于团队的结构,可以拆除组织层次结构和部门孤岛。在这里,我们分享了在临床护理环境中实施HCD的经验教训,以及HCD如何导致特定地点的发展,以患者为中心的创新,以解决准入差距并改善数字健康公平。
    Healthcare delivery has become more complicated, particularly with the addition of digital tools and advanced technologies that can further exacerbate existing disparities. New approaches to solve complex, multi-faceted problems are needed. Human-centered design (HCD), also known as design thinking, is an innovative set of methods to develop solutions to these types of issues using collaborative, team-based, and empathetic approaches focused on end user experiences. Originally advanced in technology sectors, HCD has garnered growing attention in quality improvement, healthcare redesign, and public health and medical education. During the COVID-19 pandemic, our healthcare organization recognized notable differences in utilization of virtual (video-based) services among specific patient populations. In response, we mobilized, and using HCD, we collectively brainstormed ideas, rapidly developed prototypes, and iteratively adapted solutions to work toward addressing this digital divide and clinic and systems-level struggles with improving and maintaining digital health access. HCD approaches create a cohesive team-based structure that permits the dismantling of organizational hierarchies and departmental silos. Here we share lessons learned on implementing HCD into clinical care settings and how HCD can result in the development of site-specific, patient-centered innovations to address access disparities and to improve digital health equity.
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  • 文章类型: Journal Article
    背景:围产期心理健康障碍(PMHD)经常未被发现,未确诊,并且未经治疗,可以可变地获得围产期精神保健(PMHC)。为了指导最优PMHC的设计(即,与有生活经验的人共同制作[PLEs]),这项定性的参与式研究探索了经验,视图,和PLE的期望,产科提供者(OP),儿童保健提供者(CHP),和心理健康提供者(MHP)对PMHC和围产期抑郁症的护理。
    方法:我们在2020年12月至2022年5月之间进行了9个焦点小组和24个个人访谈,共有84名参与者(24个PLE;30个OP;11个CHP;和19个MHP)。PLEs组包括患有严重精神疾病(SMI)的妇女或与围产期保健服务接触的自闭症妇女。我们通过社交媒体和精神康复中心招募了PLEs,以及通过围产期卫生网络提供卫生服务的人员(HP)。我们使用Braun和Clarke的归纳六步过程进行主题分析。
    结果:我们发现在确定的优先级之间存在一定程度的差异(例如,个人康复,以人为本的护理)和惠普(例如,共同文化,提供商之间的通信,和风险管理)。PMHD中的个人康复符合CHIME框架,也就是说,连通性,希望,身份,意思是,和赋权。支持恢复的关系和同伴支持有助于个人恢复。其他因素包括围产期的社会文化观念的变化,具有挑战性的污名(例如,将PMH整合到标准的围产期保健中),和服务集成。
    结论:这项分析为包括SMI或自闭症患者在内的所有用户提供了有关如何改善PMHC的新见解。
    Perinatal mental health disorders (PMHD) remain often undetected, undiagnosed, and untreated with variable access to perinatal mental health care (PMHC). To guide the design of optimal PMHC (i.e., coproduced with persons with lived experience [PLEs]), this qualitative participatory study explored the experiences, views, and expectations of PLEs, obstetric providers (OP), childcare health providers (CHPs), and mental health providers (MHPs) on PMHC and the care of perinatal depression.
    We conducted nine focus groups and 24 individual interviews between December 2020 and May 2022 for a total number of 84 participants (24 PLEs; 30 OPs; 11 CHPs; and 19 MHPs). The PLEs group included women with serious mental illness (SMI) or autistic women who had contact with perinatal health services. We recruited PLEs through social media and a center for psychiatric rehabilitation, and health providers (HPs) through perinatal health networks. We used the inductive six-step process by Braun and Clarke for the thematic analysis.
    We found some degree of difference in the identified priorities between PLEs (e.g., personal recovery, person-centered care) and HPs (e.g., common culture, communication between providers, and risk management). Personal recovery in PMHD corresponded to the CHIME framework, that is, connectedness, hope, identity, meaning, and empowerment. Recovery-supporting relations and peer support contributed to personal recovery. Other factors included changes in the socio-cultural conception of the peripartum, challenging stigma (e.g., integrating PMH into standard perinatal healthcare), and service integration.
    This analysis generated novel insights into how to improve PMHC for all users including those with SMI or autism.
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  • 文章类型: Clinical Trial
    背景:新加坡的两家综合诊所修改了系统并培训了卫生专业人员,以在临床试验中为糖尿病患者提供以人为本的护理和支持计划(CSP)。我们旨在调查卫生专业人员对CSP的看法,以告知未来的发展。
    方法:定性研究包括对13名卫生专业人员和3名协调员的23次半结构化访谈。解释性分析,包括对不同理解的考虑,成文法,CSP的经验和评估判断聚集在卫生专业人员中,以及它们之间潜在的因果关系。
    结果:两个综合诊所团队都引入了CSP,并通过COVID-19中断维持了CSP。卫生专业人员给出的CSP“进展顺利”的第一个例子都是准备好的患者,有动机并能够改变行为以改善他们的生物医学标记,但卫生专业人员也表示,他们在实践中只是偶尔看到这样的病人。卫生专业人员对他们如何进行CSP对话的描述各不相同:一些解释和报告的成文法与开发人员以人为中心的愿望不那么清楚。卫生专业人员为他们的遭遇带来了不同的沟通技能,并对CSP的挑战做出了不同的反应,这些挑战来自以下方面:在这种多诊所背景下,患者的语言和教育多样性;CSP涉及的文化转变;工作量压力;限制护理关系和信息连续性的组织因素;以及促进生物医学措施作为医疗质量关键指标的政策。虽然所有参与者都看到了CSP的潜力,他们在多大程度上认识到CSP的关系和经验益处(超出生物医学益处),他们建议在临床试验之后继续使用该药物取决于几个因素.我们的分析显示了更狭窄和更广泛的解释性重点和初始技能库如何与情境挑战相互作用,并分别限制或扩展卫生专业人员通过体验式学习提高技能的能力,减少或增强CSP的潜在好处,并侵蚀或加强使用CSP的动机。
    结论:卫生专业人员对CSP的解释,连同他们的沟通技巧,以复杂的方式与医疗保健系统的其他功能和不同的患者情况场景进行交互。在为长期条件的人实施和评估以人为本的支持的努力中,他们值得认真关注。
    Two polyclinics in Singapore modified systems and trained health professionals to provide person-centred Care and Support Planning (CSP) for people with diabetes within a clinical trial. We aimed to investigate health professionals\' perspectives on CSP to inform future developments.
    Qualitative research including 23 semi-structured interviews with 13 health professionals and 3 co-ordinators. Interpretive analysis, including considerations of how different understandings, enactments, experiences and evaluative judgements of CSP clustered across health professionals, and potential causal links between them.
    Both polyclinic teams introduced CSP and sustained it through COVID-19 disruptions. The first examples health professionals gave of CSP \'going well\' all involved patients who came prepared, motivated and able to modify behaviours to improve their biomedical markers, but health professionals also said that they only occasionally saw such patients in practice. Health professionals\' accounts of how they conducted CSP conversations varied: some interpretations and reported enactments were less clearly aligned with the developers\' person-centred aspirations than others. Health professionals brought different communication skill repertoires to their encounters and responded variably to challenges to CSP that arose from: the linguistic and educational diversity of patients in this polyclinic context; the cultural shift that CSP involved; workload pressures; organisational factors that limited relational and informational continuity of care; and policies promoting biomedical measures as key indicators of healthcare quality. While all participants saw potential in CSP, they differed in the extent to which they recognised relational and experiential benefits of CSP (beyond biomedical benefits), and their recommendations for continuing its use beyond the clinical trial were contingent on several considerations. Our analysis shows how narrower and broader interpretive emphases and initial skill repertoires can interact with situational challenges and respectively constrain or extend health professionals\' ability to refine their skills with experiential learning, reduce or enhance the potential benefits of CSP, and erode or strengthen motivation to use CSP.
    Health professionals\' interpretations of CSP, along with their communication skills, interact in complex ways with other features of healthcare systems and diverse patient-circumstance scenarios. They warrant careful attention in efforts to implement and evaluate person-centred support for people with long-term conditions.
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