关键词: Continuity of care Handoff Handover Healthcare improvement Implementation Quality Sign-out Surgery Surgical Surgical education Surgical handoff Surgical handover

来  源:   DOI:10.1016/j.surge.2024.04.011

Abstract:
BACKGROUND: Handovers of care are potentially hazardous moments in the patient journey and can lead to harm if conducted poorly. Through a national survey of surgical doctors in Ireland, this paper assesses contemporary surgical handover practices and evaluates barriers and facilitators of effective handover.
METHODS: After ethical approval and pre-testing with a representative sample, a cross-sectional, online survey was distributed to non-consultant hospital doctors (NCHDs) working in the Republic of Ireland. A mixed-methods approach was used, combining data using triangulation design.
RESULTS: A total of 201 responses were received (18.5%). Most participants were senior house officers or senior registrars (49.7% and 37.3%). Most people (85.1%) reported that information received during handover was missing or incorrect at least some of the time. One-third of respondents reported that a near-miss had occurred as a result of handover within the past three months, and handover-related errors resulted in minor (16.9%), moderate (4.9%), or major (1.5%) harm. Only 11.4% had received any formal training. Reported barriers to handover included negative attitudes, a lack of institutional support, and competing clinical activities. Facilitators included process standardisation, improved access to resources, and staff engagement.
CONCLUSIONS: Surgical NCHDs working in Irish hospitals reported poor compliance with international best practice for handover and identified potential harms. Process standardisation, appropriate staff training, and the provision of necessary handover-related resources is required at a national level to address this significant patient safety concern.
摘要:
背景:移交护理是患者旅程中的潜在危险时刻,如果进行得不好,可能会导致伤害。通过对爱尔兰外科医生的全国调查,本文评估了当代外科交接实践,并评估了有效交接的障碍和促进因素。
方法:经过伦理批准和具有代表性的样本的预测试,横截面,在线调查分发给在爱尔兰共和国工作的非顾问医院医生(NCHD).采用了混合方法,使用三角测量设计组合数据。
结果:共收到201份回复(18.5%)。大多数参与者是高级内务人员或高级注册人员(49.7%和37.3%)。大多数人(85.1%)报告说,移交期间收到的信息至少在某些时候丢失或不正确。三分之一的受访者表示,在过去三个月内,由于交接而发生了未遂事件,与移交相关的错误导致轻微(16.9%),中等(4.9%),或重大(1.5%)伤害。只有11.4%的人接受过正规培训。报告的移交障碍包括消极态度,缺乏机构支持,和相互竞争的临床活动。促进者包括流程标准化,改善对资源的访问,和员工参与。
结论:在爱尔兰医院工作的外科NCHD报告说,与国际最佳交接实践的依从性差,并确定了潜在的危害。过程标准化,适当的员工培训,需要在国家一级提供必要的移交相关资源,以解决这一重大的患者安全问题。
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