active listening

主动倾听
  • 文章类型: Journal Article
    目的:翻译,在文化上适应并评估意大利语版本的主动移情听力量表(AELS-It)的心理测量特性,适用于获得护理学士学位的一年级学生。
    背景:主动和同理倾听的特点是听众的主动和情感参与,对于护士理解和满足患者的需求尤为重要。当护士向病人证明他们是活跃和同情的听众时,它带来了更深的参与和信任,加强护患关系,提高护理质量。因此,将积极和同情的倾听纳入护理教育是至关重要的,因为它使未来的护士能够有效地沟通和回应患者的需求。AELS是衡量积极和同理倾听风格的工具。据我们所知,没有研究在护理专业学生中对AELS进行了验证和心理测试,也没有研究在意大利背景下对AELS量表的应用进行了检验.
    方法:三阶段验证研究。
    方法:该工具首先被翻译并改编成意大利语。由12名护理教育专家组成的小组评估了面部和内容的有效性。在护理学生样本中评估了意大利AELS(AELS-It)的心理测量特性。通过探索性和验证性因素分析测试了该工具的维度和结构效度。使用传统方法和复合方法估计可靠性。
    结果:共纳入207名学生。总体内容效度指数为0.9。探索性因素分析证实了三因素结构。验证性因子分析显示了具有足够拟合指数的二阶因子结构。该量表的二阶因子分析的可靠性是足够的,Cronbach'sα(0.877)和复合ω(0.875)。
    结论:意大利语版本的AELS-它被证明是测试意大利护理专业学生积极移情听力的可靠工具,并且可以成为护理教育的有用工具。
    OBJECTIVE: To translate, culturally adapt and evaluate the psychometric properties of an Italian version of the Active Empathic Listening Scale (AELS-It) for first year students on a Bachelor degree in nursing.
    BACKGROUND: Active and empathic listening is characterised by the active and emotional involvement of the listener and is particularly important for nurses to understand and address patients\' needs. When nurses demonstrate to patients that they are active and empathic listeners, it leads to deeper engagement and trust, strengthens the nurse-patient relationship and enhances the quality of care. Consequently, it is essential to incorporate active and empathic listening into nursing education, as it equips future nurses to communicate and respond to patients\' needs effectively. AELS is a tool that measures active and empathic listening styles. To the best of our knowledge, no study has validated and psychometrically tested AELS among nursing students and no studies have examined the application of the AELS scale within the Italian context.
    METHODS: A three-phase validation study.
    METHODS: The tool was first translated and adapted into Italian. A panel of 12 experts in nursing education evaluated the face and content validity. The psychometric properties of the Italian AELS (AELS-It) were assessed in a sample of nursing students. The dimensionality and construct validity of the tool were tested through exploratory and confirmatory factor analyses. Reliability was estimated using both traditional and composite methods.
    RESULTS: A total of 207 students were included. The overall content validity index was 0.9. The exploratory factor analysis confirmed a three factor structure. Confirmatory factor analysis showed a second-order factor structure with adequate fit indices. The reliability of the second-order factor analysis for the scale was adequate, with Cronbach\'s α (0.877) and Composite-ω (0.875).
    CONCLUSIONS: The Italian version of AELS-It proved to be a reliable tool to test active empathic listening in Italian nursing students and it could be a useful instrument in nursing education.
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  • 文章类型: Journal Article
    很大一部分诊断是根据历史记录进行的,通常与物理评估和实验室调查并驾齐驱。全面了解患者病史是准确诊断和有效管理健康状况的基础。本文概述了全面病史的逐步过程,并讨论了该过程的证据。•历史采集是一个结构化但灵活的过程,从患者那里收集相关信息以告知诊断和治疗。•护士的重要沟通技巧时,历史包括积极倾听,移情沟通和文化敏感性。•通过积极让患者参与有关其健康问题的对话,护士促进他们的参与和自主权。反思活动:“如何\”文章可以帮助更新您的实践,并确保它仍然是基于证据。将本文应用于您的实践。反思并撰写简短的说明:•这篇文章在记录患者病史时如何改善您的实践。•您如何使用此信息来教育护理学生或同事服用患者病史。
    UNASSIGNED: A significant proportion of diagnoses are made based on history taking, often alongside physical assessments and laboratory investigations. Taking a thorough patient history is fundamental for the accurate diagnosis and effective management of health conditions. This article outlines a step-by-step process for taking a comprehensive patient history and discusses the evidence for this procedure. • History taking is a structured but flexible process of gathering relevant information from patients to inform diagnosis and treatment. • Important communication skills for nurses when history taking include active listening, empathetic communication and cultural sensitivity. • By actively engaging the patient in a conversation about their health issues, the nurse facilitates their participation and autonomy. REFLECTIVE ACTIVITY: \'How to\' articles can help to update your practice and ensure it remains evidence based. Apply this article to your practice. Reflect on and write a short account of: • How this article might improve your practice when taking a patient history. • How you could use this information to educate nursing students or colleagues on taking a patient history.
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  • 文章类型: Journal Article
    目的:心理治疗作为“谈话治疗”的特征强调了积极倾听者对谈话疗效的重要性。我们测试工作联盟及其利益是否来自声音的表达,本身,或者是否需要主动倾听。我们研究了倾听在工作联盟的社会认同模型中的作用。
    方法:在实验室实验中,大学生参与者向另一个人(同盟国学生)谈论压力管理,他们要么参与或不参与积极倾听。参与者报告了他们对联盟的看法,关键的社会心理变量,和幸福。
    结果:积极倾听导致联盟的评分明显更高,程序正义,社会认同,和身份领导力,与没有积极倾听相比。积极倾听也会带来更大的积极影响和满意度。最终,支持一种解释路径模型,其中主动倾听通过社会认同预测工作联盟,身份领导力,程序正义。
    结论:听力质量以与工作联盟的社会身份模型一致的方式增强联盟和福祉,是促进治疗联盟的战略。
    OBJECTIVE: Characterization of psychotherapy as the \"talking cure\" de-emphasizes the importance of an active listener on the curative effect of talking. We test whether the working alliance and its benefits emerge from expression of voice, per se, or whether active listening is needed. We examine the role of listening in a social identity model of working alliance.
    METHODS: University student participants in a laboratory experiment spoke about stress management to another person (a confederate student) who either did or did not engage in active listening. Participants reported their perceptions of alliance, key social-psychological variables, and well-being.
    RESULTS: Active listening led to significantly higher ratings of alliance, procedural justice, social identification, and identity leadership, compared to no active listening. Active listening also led to greater positive affect and satisfaction. Ultimately, an explanatory path model was supported in which active listening predicted working alliance through social identification, identity leadership, and procedural justice.
    CONCLUSIONS: Listening quality enhances alliance and well-being in a manner consistent with a social identity model of working alliance, and is a strategy for facilitating alliance in therapy.
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  • 文章类型: Journal Article
    背景:老年妇女的护理由于其特点而在全球范围内面临挑战。当初级保健护士和独居的老年妇女之间的沟通受损时,权力关系出现不平衡。这项研究的主要目的是分析在积极倾听的情况下,老年妇女和初级保健护士之间的权力关系,共同决策和参与护理。
    方法:我们使用话语和性别方法在西班牙南部进行了一项定性研究。我们使用有目的的抽样来采访独居并接受家庭护理的老年妇女。同时,我们与为老年女性提供家庭护理的初级保健护士进行了焦点小组.对转录本进行了语言分析。
    结果:对独居的老年妇女和两个面对面焦点小组进行了九次半结构化的面对面访谈,每个小组有四名初级护理护士。与会者的话语表明了权力关系的不平衡。受工作过载的影响,积极倾听被认为是初级保健护士话语中的一种特权。关于共同决策,老年妇女的话语揭示了他们认为自己正在决定的真实情况的“幻影”。由于老年妇女认为自己是护士的麻烦,因此很难参与护理,和初级保健护士没有促进老年妇女的参与。在组织家访时,没有考虑到老年妇女,并且有一种从属的感觉。同样,严格的认同感使初级保健护士在与老年妇女的关系中感到强大。
    结论:老年妇女的话语将她们视为敌对全景的受害者,而她们有时对所接受的护理不足感到满意。初级保健护士的话语使用了更多的话语策略来代表自己作为致力于护理的专业人员。然而,它还揭示了护理方面的不足,歧视性因素,以及受工作条件限制的感觉。积极听取老年妇女的意见并参与决策,重新调整老年妇女的权能。关注初级保健护士的需求和关注可以重新调整他们与医疗机构之间的力量不平衡。
    BACKGROUND: Nursing care for older women represent a challenge worldwide due to its characteristics. When communication is impaired between primary care nurses and older women living alone, an imbalance in power relations occurs. The main objective of this study is to analyse the power relations between older women and primary care nurses in situations of active listening, shared decision-making and participation in care.
    METHODS: We developed a qualitative study in southern Spain using a discursive and gender approach. We used purposeful sampling to interview older women who lived alone and received home nursing care. Simultaneously, we conducted focus groups with primary care nurses who provided home care to older women. A linguistic analysis of the transcripts was carried out.
    RESULTS: Nine semi-structured face-to-face interviews were conducted with older women who lived alone and two face-to-face focus groups with four primary care nurses in each. The discourse of the participants demonstrated an imbalance in power relations. Influenced by work overload, active listening was considered a privilege in primary care nurses´ discourse. Regarding shared decision-making, older women´s discourses revealed \"mirages\" of real situations where they thought they were deciding. Participation in care was difficult since older women saw themselves as a nuisance in nurses´ presence, and primary care nurses did not facilitate older women\'s engagement. Older women weren´t considered when organising home visits and had interiorised a subordinated feeling. Similarly, a strict sense of identity made primary care nurses feel powerful in their relationships with older women.
    CONCLUSIONS: The discourse of older women represented them as victims of a hostile panorama whilst they were sometimes satisfied with the deficient care received. The discourse of primary care nurses used more discursive strategies to represent themselves as professionals committed to caring. However, it also revealed deficiencies in care, discriminatory elements, and feelings of being limited by their working conditions. Active listening to older women and engagement in decision-making readjust empower the older women. Attending to the needs and concerns of primary care nurses could recalibrate the power imbalance between them and healthcare organisations.
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  • 文章类型: Journal Article
    OMAGE理解访谈(CI)使用纸牌游戏作为主动聆听的工具。由培训专业人员进行的CI揭示了92%患者的新信息。CI似乎是建立以患者为中心的管理计划的有效方法,可供广泛的卫生专业人员使用,并作为药物和解和患者教育的先决条件。
    OMAGE comprehension interviews (CIs) use a card game as a vehicle for active listening. CIs performed by training professionals revealed new information for 92% of patients. CIs seem to be an effective method for building patient-centered management plans, can be used by a wide range of health professionals and as prerequisites for medication reconciliation and patient education.
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  • 文章类型: Journal Article
    背景:在青少年和成年早期饮食失调的病例中,尽管患者与父母的关系很重要,他们之间经常发生冲突和混乱。人际心理治疗(IPT)是一种专注于当下的心理治疗,强调症状的人际背景。我们专门为饮食失调患者的父母制定了远程家庭教育和支持计划,基于IPT的原则。IPT的使用有望减少患者-父母关系中的冲突。因此,父母会更好地倾听病人的意见,患者将能够更好地表达他们的想法和愿望。在这项研究中,我们描述了一项随机对照试验的方案,该试验旨在根据青少年和成年早期饮食失调患者父母的积极倾听技巧,检验该项目在促进家庭有效沟通方面的有效性.
    方法:参与者将是12-29岁青少年和成年早期饮食失调患者的父母。单独随机,将采用平行组试验设计。70名参与者将被分配到两个治疗条件之一:(1)远程家庭教育和支持计划(四,每周150分钟的小组会议)为父母加上患者的常规治疗(由医生咨询或不治疗),或(2)等待控制条件(父母将等待8周开始该程序)加上患者照常治疗。主要结果测量将是父母的积极倾听能力,如在随机分组后8周通过积极倾听态度量表测量的。此外,社会支持感知(社会供给量表-10项),孤独(加州大学洛杉矶分校孤独量表),心理健康状况(K6),家庭功能(家庭评估装置),和父母评估的进食障碍症状(厌食症行为观察量表)将被评估。来自意向治疗样品的数据将在随机化后8周进行分析。
    结论:这是第一项基于IPT评估针对青少年和成年早期饮食障碍患者父母的家庭教育和支持计划有效性的研究。如果这种干预是有效的,虽然是间接的,这可能是对这一患者群体的一种新的支持方法。
    背景:临床试验。政府IDNCT05840614。
    对于患有青少年和成年早期饮食失调的患者,尽管与父母的关系是一种重要的人际关系动态,患者和他们的父母之间经常出现冲突和困惑。另一方面,与饮食失调者生活在一起的父母经常卷入人际关系纠纷,导致沉重的心理负担和抑郁和焦虑水平升高。已经发现,高度抑郁或焦虑的父母往往难以仔细倾听他们的病人。此外,父母的焦虑往往会促进过度保护的反应。人际心理治疗(IPT)是一种专注于当下的心理治疗,强调症状的人际背景。在IPT中,患者和治疗师在人际治疗领域工作,例如具有不同期望和角色转换的人际角色纠纷。我们根据IPT原则,专门为饮食失调患者的父母制定了远程家庭教育和支持计划。在本研究中,我们描述了一项随机对照试验的方案,旨在检查该计划在促进家中有效沟通方面的有效性,专注于青少年和成年早期饮食失调患者父母的积极倾听技巧。
    BACKGROUND: In cases of adolescent and early adulthood eating disorders, despite the importance of the patients\' relationship with their parents, conflict and confusion frequently occur among them. Interpersonal psychotherapy (IPT) is a present-focused psychotherapy that emphasizes the interpersonal context of symptoms. We developed a remote family education and support program exclusively for parents of patients with eating disorders, based on the principle of IPT. The use of IPT is expected to reduce conflicts in the patient-parent relationship. Consequently, parents will be better able to listen to patients, and patients will be better able to express their thoughts and desires. In this study, we describe the protocol for a randomized controlled trial designed to examine the effectiveness of this program in promoting effective communication in their home based on active listening skills of parents of patients with adolescent and early adulthood eating disorders.
    METHODS: Participants will be parents of patients aged 12-29 years with adolescent and early adulthood eating disorders. Individually randomized, parallel-group trial design will be employed. Seventy participants will be allocated to one of two treatment conditions: (1) remote family education and support program (four, 150 min weekly group sessions) for parents plus treatment-as-usual for patients (consultation by physicians or no treatment), or (2) waiting for the control condition (parents will wait to start the program for 8 weeks) plus treatment-as-usual for patients. The primary outcome measure will be parents\' active listening ability as measured by the Active Listening Attitude Scale at 8 weeks after randomization. Additionally, perception of social support (Social Provision Scale-10 item), loneliness (UCLA Loneliness Scale), mental health status (K6), family function (Family Assessment Device), and parent-evaluated eating disorder symptoms (Anorectic Behavior Observation Scale) will be assessed. Data from the intention-to-treat sample will be analyzed 8 weeks after randomization.
    CONCLUSIONS: This is the first study to evaluate the effectiveness of a family education and support program for parents of patients with adolescent and early adulthood eating disorders based on IPT. If this type of intervention is effective, although indirect, it could be a new support method for this patient population.
    BACKGROUND: Clinical Trials. gov ID NCT05840614.
    For patients with adolescent and early adulthood eating disorders, although the relationship with their parents is an important interpersonal dynamic, conflicts and confusion often arise between patients and their parents. On the other hand, parents who live with individuals with eating disorders are frequently involved in interpersonal disputes, leading to a heavy psychological burden and elevated levels of depression and anxiety. It has been found that highly depressed or anxious parents tend to have difficulty listening carefully to their patients. Additionally, parental anxiety often promotes an overprotective response. Interpersonal psychotherapy (IPT) is a present-focused psychotherapy that emphasizes the interpersonal context of symptoms. In IPT, the patient and therapist work within interpersonal therapeutic domains, such as interpersonal role disputes with different expectations and role transitions. We developed a remote family education and support program exclusively for parents of patients with eating disorders based on IPT principles. In the present study, we describe the protocol for a randomized controlled trial designed to examine the effectiveness of this program in promoting effective communication within their homes, focusing on the active listening skills of parents of patients with adolescent and early adulthood eating disorders.
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  • 文章类型: Journal Article
    人类发展的关系理论解释了刻板印象及其潜在的意识形态如何阻碍个人赖以生存的社会联系,尤其是在青春期早期。解决这种联系危机的干预研究仍然是新兴的,积极倾听是实现这一目标的一种有希望的策略;然而,尚未对其有效性进行检查,部分原因是不存在针对该人群的有效主动倾听措施.这项验证研究是第一个检查是否可以使用编码方案来评估青少年在现场访谈任务中的参与度(N=293)捕获一种形式的主动倾听的行为维度。重要的是,该措施是在理论驱动的干预措施的背景下制定的,目的是训练青少年的变革好奇心和倾听以增强联系。研究结果表明,假设的度量有两个维度,开放式问题和后续问题,具有可接受的内部一致性。该措施对干预前后青少年提问技巧的变化很敏感。Further,询问后续问题与同理心呈正相关,并且还预测了受访者对他们的面试官作为一个好的倾听者的看法。提出开放式问题的效果受到二元化倾向的影响,以引起其他人的披露。当前的措施不仅将问题提问视为比以前的措施更细微的主动倾听行为维度,这也是早期青少年样本中第一个这样做的。该措施将有助于评估主动倾听干预措施的有效性,以解决连接危机。
    Relational theories of human development explain how stereotypes and their underlying ideologies thwart social connections that are fundamental for individuals to thrive, especially in early adolescence. Intervention research to address this crisis of connection is still emergent and active listening is one promising strategy to this end; however, its efficacy has not been examined in part because no validated measures of active listening for this population exist. This validation study is the first to examine whether the behavioral dimensions of one form of active listening can be captured using a coding scheme to assess adolescents\' engagement in a live interviewing task (N = 293). Importantly, the measure was developed within the context of a theory-driven intervention to train adolescents in transformative curiosity and listening to enhance connection. Findings indicate that two dimensions underlie the measure as hypothesized, open-ended questions and follow-up questions, with acceptable internal consistency. The measure is sensitive to change in adolescents\' questioning skills before and after the intervention. Further, asking follow-up questions was positively related to empathy and also predicted a respondent\'s perception of their interviewer as a good listener. The effect for asking open-ended questions was moderated by dyad-level tendencies to elicit disclosure from others. The current measure not only examines question asking as a more nuanced behavioral dimension of active listening than previous measures, it is also the first to do so among a sample of early adolescents. The measure will be useful in assessing active listening interventions\' efficacy to address the crisis of connection.
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  • 文章类型: Journal Article
    军事领导人的任务是与下属进行有效沟通。积极的倾听技巧对这种交流至关重要;然而,缺乏对军队积极倾听技能的调查。64名陆军ROTC学员参加了一项准实验研究,以确定积极的听力技能课程对发展咨询的有效性。自我报告评分表明,实验组学员从前测到后测对主动移情听力量表(AELS)的感知和处理分量表具有积极的治疗效果,与对照组相比,自我报告和观察者评分均显示出对咨询技能量表(CSS)的积极治疗效果。该研究提供了初步证据,证明了在军事发展咨询中实施积极的听力技能课程对领导力发展的影响。
    Military leaders are tasked with communicating effectively with their subordinates. Active listening skills are vital to this communication; however, an investigation of active listening skills in the military is lacking. Sixty-four Army ROTC cadets participated in a quasi-experimental study to determine the effectiveness of an active listening skills curriculum on developmental counseling. Self-report ratings suggested a positive treatment effect with the cadets in the experimental group from pretest to posttest on the sensing and processing subscales on the Active Empathic Listening Scale (AELS), and both self-report and observer ratings demonstrated a positive treatment effect on the Counseling Skills Scale (CSS) when compared to the control group. The study provides initial evidence on the impact of implementing an active listening skills curriculum on leadership development within developmental counseling in the military.
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  • 文章类型: Journal Article
    本文已迁移。这篇文章被标记为推荐。本文探讨了引入和使用“学习对话”作为向学生提供有关复苏课程的有效反馈的机制的历史。作者希望使用这种风格的反馈可能在许多其他环境中有用,以提供真实的反馈。学习对话的中心目的是促进和支持个人学生的更大的自我意识,以便通过批判性探究发展能力和团队领导力(Harri-Augstein&Thomas1991)。学习,特别是在复苏的背景下,通过利用“带来行为改变的计划经验”来证明,并且通过反馈来促进该过程,无论是在技能教学期间,在研讨会或模拟中。学习对话使用移情,一小群参与者之间积极尊重的倾听和讨论,由讲师协助,以确保关键学习从这一过程中适当地告知未来的实践和行为。已经开发了助记符以促进获得该反馈中涉及的技能。教师也需要反馈,以充分发展他们的反馈技能,但一旦建立过程使教师和学生分享他们的感受,挫折和在非常积极的学习氛围中学习。学习对话已经在复苏课程中使用了将近六年,作者认为有大量的文献可以支持这种方法,可以有效地应用于许多小组教学环境中的学习,以及提供学习对话的过程。
    This article was migrated. The article was marked as recommended. This paper explores the history behind the introduction and use of a \'learning conversation\' as a mechanism of providing effective feedback to students on resuscitation courses. The authors hope the use of this style of feedback may useful in many other contexts to provide authentic feedback. The central aim of a learning conversation is to promote and support greater self-awareness of the individual student in order to develop competence and team leadership through critical inquiry ( Harri-Augstein & Thomas 1991). Learning, particularly in the context of resuscitation is demonstrated by the utilisation of \"planned experience which brings about a change of behaviour\" and the process is facilitated by feedback whether during skills teaching, in workshops or in simulation. The learning conversation uses empathic, active respectful listening and discussion shared between a small group of participants, facilitated by an instructor to ensure that key learning emerges from this process duly informing future practice and behaviours. A mnemonic has been developed to facilitate acquisition of the skills involved in this feedback. Faculty also require feedback to fully develop their feedback skills but once established the process makes both faculty and students share their feelings, frustrations and learning in a very positive learning climate. The learning conversation has been in use in resuscitation courses for almost six years and the authors feel there is a wealth of literature available to support this approach which can be usefully applied to facilitate learning in many small group teaching settings and the process of delivering a Learning conversation is detailed within the paper.
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  • 文章类型: Journal Article
    背景:交互式期刊俱乐部旨在利用一种新的方法来评估研究,以最大程度地提高传统期刊俱乐部的收益。在这种新方法中,参与者积极参与关键数据评估的结构化过程,而不仅仅是被动的听众。在这个案例研究中,我们应用了互动式期刊俱乐部形式,并评估了其对内分泌学受训研究员的影响.方法:我们在四周的时间内进行了四次互动期刊俱乐部会议,通过虚拟平台每周一次。在所有会议期间,12名参与者都是相同的。在知情同意后记录每个疗程。在所有会议结束时,获得了反馈,列表和比较。结果:会话持续59到83分钟(平均,67.75分钟)。随着会议的进行,参与者变得更加活跃和自发。所有参与者发现格式更有趣和主动。这种方法允许更多的批判性思维和信息处理。显著的特征包括增强自尊和自信,其他参与者的额外学习,更好地保留信息,以及在未来实践中的应用。结论:传统方法从医学最新发展的被动介绍转变为互动讨论,同时保留了传统期刊俱乐部的精神和精髓。以及在临床培训和教育中探索新的和改进的方法。
    Background: The interactive journal club is designed to utilize a new approach in appraising research in order to maximize the benefits of the traditional journal club. In this new approach, the participants are actively involved in a structured process of critical data appraisal rather than just being passive listeners. In this case study, we applied the interactive journal club format and assessed its impact among our endocrinology fellows-in-training. Methods: We conducted four interactive journal club sessions within a four-week span, one per each week via a virtual platform. The 12 participants were the same throughout all sessions. Each session was recorded following informed consent. At the end of all sessions, feedback was obtained, tabulated and compared. Results: Sessions lasted from 59 to 83 minutes (mean, 67.75 minutes). Participants became more active and spontaneous as the sessions progressed. All participants found the format more fun and proactive. This approach allowed more critical thinking and processing of information. Salient features include increased self-esteem and confidence, additional learning from other participants, better retention of information, and utilization in future practice. Conclusions: Traditional approaches are transformed from passive presentations of recent developments in medicine into an interactive discussion while allowing the retention of the spirit and essence of a traditional journal club, as well as exploring new and improved approaches in clinical training and education.
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