关键词: active listening common factors identity leadership procedural justice social identification voice

来  源:   DOI:10.1111/bjc.12489

Abstract:
OBJECTIVE: Characterization of psychotherapy as the \"talking cure\" de-emphasizes the importance of an active listener on the curative effect of talking. We test whether the working alliance and its benefits emerge from expression of voice, per se, or whether active listening is needed. We examine the role of listening in a social identity model of working alliance.
METHODS: University student participants in a laboratory experiment spoke about stress management to another person (a confederate student) who either did or did not engage in active listening. Participants reported their perceptions of alliance, key social-psychological variables, and well-being.
RESULTS: Active listening led to significantly higher ratings of alliance, procedural justice, social identification, and identity leadership, compared to no active listening. Active listening also led to greater positive affect and satisfaction. Ultimately, an explanatory path model was supported in which active listening predicted working alliance through social identification, identity leadership, and procedural justice.
CONCLUSIONS: Listening quality enhances alliance and well-being in a manner consistent with a social identity model of working alliance, and is a strategy for facilitating alliance in therapy.
摘要:
目的:心理治疗作为“谈话治疗”的特征强调了积极倾听者对谈话疗效的重要性。我们测试工作联盟及其利益是否来自声音的表达,本身,或者是否需要主动倾听。我们研究了倾听在工作联盟的社会认同模型中的作用。
方法:在实验室实验中,大学生参与者向另一个人(同盟国学生)谈论压力管理,他们要么参与或不参与积极倾听。参与者报告了他们对联盟的看法,关键的社会心理变量,和幸福。
结果:积极倾听导致联盟的评分明显更高,程序正义,社会认同,和身份领导力,与没有积极倾听相比。积极倾听也会带来更大的积极影响和满意度。最终,支持一种解释路径模型,其中主动倾听通过社会认同预测工作联盟,身份领导力,程序正义。
结论:听力质量以与工作联盟的社会身份模型一致的方式增强联盟和福祉,是促进治疗联盟的战略。
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