Process Assessment (Health Care)

过程评估 (卫生保健)
  • 文章类型: Journal Article
    背景:老年人在急诊科(ED)发生谵妄的风险很高;然而,它在常规临床护理中被低估。缺乏检测和治疗与不良预后相关,比如死亡率。需要绩效指标(PM)来识别质量护理的变化,以帮助指导改进策略。这项研究的目的是就一组可用于评估老年ED患者谵妄护理质量的质量声明和PM达成共识。
    方法:与ED临床专家进行了3轮改良的e-Delphi研究。在每一轮中,参与者根据重要性和可操作性的概念对质量陈述进行评级,然后根据必要性的概念(1-9个李克特量表),对每一个都有评论的能力。使用描述性统计的先验标准评估共识和稳定性。检查了定性数据,以确定质量声明和PM内部和之间的主题,在最后一轮中进行了参与者验证练习。
    结果:22位专家参与,95.5%来自加拿大西部或中部。从10份质量声明和24份PM中,6份质量陈述和22份PM达成共识。定性数据支持包括3份质量陈述和1份PM的理由,这些陈述和PM达成共识略低于先验标准。与质量陈述可操作性相关的定性数据出现了三个总体主题。九份质量声明,九个结构PM,和14个进程PM包含在最终集合中,解决谵妄护理的四个领域:筛查,诊断,风险降低和管理。
    结论:结果提供了一组重要的质量声明和PM,可操作,对于不同的临床专家组来说是必要的。据我们所知,这是第一项已知的研究,该研究从头制定一套基于指南的质量声明和PM,以评估老年人在ED设置中接受谵妄护理的质量.
    BACKGROUND: Older adults are at high risk of developing delirium in the emergency department (ED); however, it is under-recognized in routine clinical care. Lack of detection and treatment is associated with poor outcomes, such as mortality. Performance measures (PMs) are needed to identify variations in quality care to help guide improvement strategies. The purpose of this study is to gain consensus on a set of quality statements and PMs that can be used to evaluate delirium care quality for older ED patients.
    METHODS: A 3-round modified e-Delphi study was conducted with ED clinical experts. In each round, participants rated quality statements according to the concepts of importance and actionability, then their associated PMs according to the concept of necessity (1-9 Likert scales), with the ability to comment on each. Consensus and stability were evaluated using a priori criteria using descriptive statistics. Qualitative data was examined to identify themes within and across quality statements and PMs, which went through a participant validation exercise in the final round.
    RESULTS: Twenty-two experts participated, 95.5% were from west or central Canada. From 10 quality statements and 24 PMs, consensus was achieved for six quality statements and 22 PMs. Qualitative data supported justification for including three quality statements and one PM that achieved consensus slightly below a priori criteria. Three overarching themes emerged from the qualitative data related to quality statement actionability. Nine quality statements, nine structure PMs, and 14 process PMs are included in the final set, addressing four areas of delirium care: screening, diagnosis, risk reduction and management.
    CONCLUSIONS: Results provide a set of quality statements and PMs that are important, actionable, and necessary to a diverse group of clinical experts. To our knowledge, this is the first known study to develop a de novo set of guideline-based quality statements and PMs to evaluate the quality of delirium care older adults receive in the ED setting.
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  • 文章类型: Journal Article
    手术部位感染(SSIs)是最常见的医疗保健相关感染,占所有外科手术的1%-3%。他们的比率是腹部手术后最高的。尽管医学领域取得了进步,但它们仍然与发病率和医疗保健成本的增加有关。已经确定了腹部手术后SSIs的许多危险因素。这项研究的目的是全面评估发表在同行评审期刊上的这些风险因素。
    根据系统评价和荟萃分析指南的首选报告项目进行系统评价。
    用于搜索的数据库是PubMed和CochraneLibrary,除了参考列表。检索研究并评估其质量。数据以设计的形式提取,并对数据进行分层综合,以报告显著的危险因素.
    接受普通腹部手术的患者。
    普通腹部手术的干预。
    确定和评估腹部手术后SSI的危险因素。
    文献检索产生813篇文章,最终筛选过程确定了11项符合条件的研究.患者总数为11996。SSI发生率为4.09%~26.7%。九项研究被评估为高质量的,其余两项研究质量中等。使用汇总措施对风险因素进行分层综合数据(OR/风险比,95%CI和p值)。男性和增加的体重指数(BMI)被确定为显著的人口危险因素,手术时间长是手术相关的主要危险因素。
    男性,BMI增加,糖尿病,吸烟,美国麻醉医师学会分类>2,低白蛋白水平,低血红蛋白水平,术前住院时间,手术时间长,紧急程序,开放手术入路,增加伤口类,术中失血,围手术期感染,围手术期输血,和使用引流管是腹部手术后发生SSI的潜在独立危险因素.
    UNASSIGNED: Surgical site infections (SSIs) are among the most common healthcare-associated infections occurring following 1%-3% of all surgical procedures. Their rates are the highest following abdominal surgery. They are still associated with increased morbidity and healthcare costs despite the advancement in the medical field. Many risk factors for SSIs following abdominal surgery have been identified. The aim of this study is to comprehensively assess these risk factors as published in peer-reviewed journals.
    UNASSIGNED: A systematic review was conducted with accordance to Preferred Reporting Items for Systematic Reviews and Meta-Analysis guidelines.
    UNASSIGNED: The databases for search were PubMed and Cochrane Library, in addition to reference lists. Studies were retrieved and assessed for their quality. Data were extracted in a designed form, and a stratified synthesis of data was conducted to report the significant risk factors.
    UNASSIGNED: Patients undergoing general abdominal surgery.
    UNASSIGNED: The intervention of general abdominal surgery.
    UNASSIGNED: To identify and assess the risk factors for SSI following abdominal surgery.
    UNASSIGNED: Literature search yielded 813 articles, and the final screening process identified 11 eligible studies. The total number of patients is 11 996. The rates of SSI ranged from 4.09% to 26.7%. Nine studies were assessed to be of high quality, the remaining two studies have moderate quality. Stratified synthesis of data was performed for risk factors using summary measures (OR/risk ratio, 95% CI, and p value). Male sex and increased body mass index (BMI) were identified as significant demographic risk factors, and long operative time was among the major significant procedure-related risk factors.
    UNASSIGNED: Male sex, increased BMI, diabetes, smoking, American Society of Anesthesiologists classification of >2, low albumin level, low haemoglobin level, preoperative hospital stay, long operative time, emergency procedure, open surgical approach, increased wound class, intraoperative blood loss, perioperative infection, perioperative blood transfusion, and use of drains are potential independent risk factors for SSI following abdominal surgery.
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  • 文章类型: Journal Article
    UNASSIGNED:本研究旨在开发与医疗技术故障/故障有关的手术室报告和信息传递的实际途径。这是为了了解与NHS改进所公布的途径的差异,并确定改进点。
    UASSIGNED:这是一项定性研究,涉及利益相关者对医生的访谈,护士,制造商,医疗器械安全官员和药品和保健产品监管机构。
    UNASSIGNED:收集了手术室中使用的报告途径的数据。参与英国各地不同信托的临床工作人员,而制造商在英国和欧盟/美国提供设备。
    UNASSIGNED:对15名临床医生和13家制造商进行了半结构化访谈。调查由38名临床医生和5家制造商完成。使用公认的途径发展方法。适用于医疗保健的精益六西格玛原则被用来提出改进建议。
    UNASSIGNED:确定工作人员报告的日常报告和信息传递的设定途径之间的差异。确定路径中可以应用改进的点。
    UASSIGNED:开发的途径证明了当前医疗器械报告系统的复杂性。它确定了许多在决策中引起问题和多重偏见的领域。这突出了导致报告不足和缺乏有关设备性能和患者风险的知识的核心问题。根据最终用户的要求和发现的问题推导出改进建议。
    UNASSIGNED:这项研究提供了对当前医疗器械和技术报告系统中存在的关键问题领域的详细了解。开发的途径旨在解决关键问题,以改善报告结果。识别“完成的工作”和“想象的工作”之间的路径差异可以导致可以系统地应用的质量改进的发展。
    UNASSIGNED: This study aimed to develop the actual pathway to reporting and information transfer in operating theatres in relation to medical technology malfunction/failure. This with the aim of understanding the differences with the pathway published by NHS Improvement and identification of points for improvement.
    UNASSIGNED: This is a qualitative study involving stakeholder interviews with doctors, nurses, manufacturers, medical device safety officer and Medicines and Healthcare products Regulatory Agency.
    UNASSIGNED: Data were collected on reporting pathway used in operating theatres. Clinical staff who took part worked in different trusts throughout UK while manufacturers provided devices in UK and EU/USA.
    UNASSIGNED: Semistructured interviews were completed with 15 clinicians and 13 manufacturers. Surveys were completed by 38 clinicians and 5 manufacturers. Recognised methods of pathway development were used. The Lean Six Sigma principles adapted to healthcare were used to develop suggestions for improvement.
    UNASSIGNED: To identify the differences between the set pathway to reporting and information transfer to what is occurring on a day-to-day basis as reported by staff. Identify points in the pathway where improvements could be applied.
    UNASSIGNED: The developed pathway demonstrated great complexity of the current reporting system for medical devices. It identified numerous areas that give rise to problems and multiple biases in decision making. This highlighted the core issues leading to under-reporting and lack of knowledge on device performance and patient risk. Suggestions for improvement were deduced based on end user requirements and identified problems.
    UNASSIGNED: This study has provided a detailed understanding of the key problem areas that exist within the current reporting system for medical devices and technology. The developed pathway sets to address the key problems to improve reporting outcomes. The identification of pathway differences between \'work as done\' and \'work as imagined\' can lead to development of quality improvements that could be systematically applied.
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  • 文章类型: Journal Article
    UNASSIGNED:要检查唯一设备标识符(UDI)实现的当前状态,包括障碍和促进者,在参与致力于医疗设备真实世界证据(RWE)生成的研究网络的八个卫生系统中。
    未经评估:混合方法,包括结构化调查和半结构化访谈。
    UNASSIGNED:八个卫生系统参与了美国国家卫生技术研究网络评估系统。
    UASSIGNED:被确认为参与或了解供应链中UDI实施或医疗器械识别的个人,信息技术和其卫生系统中的高容量程序领域。
    未经评估:采访主题与UDI实施有关,包括障碍和促进者;UDI的使用;采用UDI的好处;以及UDI实施的愿景。数据使用定向内容分析进行分析,借鉴UDI实施和探索的先前概念模型,准备工作,实施,可持续性框架。还对卫生系统的特点和实施UDI的范围进行了简要调查。
    未经同意:35个人完成了面试。八个卫生系统中有三个报告实施了UDI。确定的关于UDI实施的障碍和促进者的主题包括对UDI及其在决策者中的好处的知识;组织系统,支持技术和工作流程变更的文化和网络;以及政策授权和技术等外部因素。最后一个主题集中在RWE的UDI的可用性;缺乏可用性极大地阻碍了RWE对医疗设备的研究。
    UASSIGNED:在卫生系统中采用UDI需要知识和动力,以实现运营和临床效益。这些是必要的,以支持UDI可用性的医疗设备的安全性和有效性研究和RWE生成。
    UNASSIGNED: To examine the current state of unique device identifier (UDI) implementation, including barriers and facilitators, among eight health systems participating in a research network committed to real-world evidence (RWE) generation for medical devices.
    UNASSIGNED: Mixed methods, including a structured survey and semistructured interviews.
    UNASSIGNED: Eight health systems participating in the National Evaluation System for health Technology research network within the USA.
    UNASSIGNED: Individuals identified as being involved in or knowledgeable about UDI implementation or medical device identification from supply chain, information technology and high-volume procedural area(s) in their health system.
    UNASSIGNED: Interview topics were related to UDI implementation, including barriers and facilitators; UDI use; benefits of UDI adoption; and vision for UDI implementation. Data were analysed using directed content analysis, drawing on prior conceptual models of UDI implementation and the Exploration, Preparation, Implementation, Sustainment framework. A brief survey of health system characteristics and scope of UDI implementation was also conducted.
    UNASSIGNED: Thirty-five individuals completed interviews. Three of eight health systems reported having implemented UDI. Themes identified about barriers and facilitators to UDI implementation included knowledge of the UDI and its benefits among decision-makers; organisational systems, culture and networks that support technology and workflow changes; and external factors such as policy mandates and technology. A final theme focused on the availability of UDIs for RWE; lack of availability significantly hindered RWE studies on medical devices.
    UNASSIGNED: UDI adoption within health systems requires knowledge of and impetus to achieve operational and clinical benefits. These are necessary to support UDI availability for medical device safety and effectiveness studies and RWE generation.
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  • 文章类型: Journal Article
    未经证实:脑肿瘤导致显著的发病率,包括神经认知,疾病的生理和心理负担。它们对多个健康领域的影响程度难以捕捉,导致大量未满足的需求。Vinehealth等移动健康工具有可能通过现实世界的数据生成和个性化教育材料和疗法的交付来识别和满足这些需求。我们的目标是建立Vinehealth整合到脑肿瘤护理的可行性,它能够收集真实世界和(电子)患者记录的结果(ePRO)数据,和护理方面的主观改善。
    未经批准:混合方法理想的第一阶段研究。
    UNASSIGNED:一个单一的三级护理中心。
    未经评估:在研究的12周内,有6名患者同意,4名患者下载并参与了mHealth应用程序。
    未经批准:在12周内,我们通过Vinehealth收集了真实世界和EPRO数据。我们在招聘时和2周后评估了混合方法调查和半结构化访谈的定性反馈。
    未经评估:捕获了565个数据点,包括:但不限于:症状,活动,健康和药物。EORTCQLQ-BN20和EQ-5D-5L完成率(54%和46%)受到技术问题的影响;收到EPR时,完成率为100%。需要更多的脑癌肿瘤特异性内容。所有参与者都推荐了该应用程序,并认为它改善了护理。
    UNASSIGNED:我们的研究结果表明,在整体支持脑癌患者的应用中具有价值,并建立了进一步研究的可行性和安全性,以更严格地评估这一点。
    UNASSIGNED: Brain tumours lead to significant morbidity including a neurocognitive, physical and psychological burden of disease. The extent to which they impact the multiple domains of health is difficult to capture leading to a significant degree of unmet needs. Mobile health tools such as Vinehealth have the potential to identify and address these needs through real-world data generation and delivery of personalised educational material and therapies. We aimed to establish the feasibility of Vinehealth integration into brain tumour care, its ability to collect real-world and (electronic) patient-recorded outcome (ePRO) data, and subjective improvement in care.
    UNASSIGNED: A mixed-methodology IDEAL stage 1 study.
    UNASSIGNED: A single tertiary care centre.
    UNASSIGNED: Six patients consented and four downloaded and engaged with the mHealth application throughout the 12 weeks of the study.
    UNASSIGNED: Over a 12-week period, we collected real-world and ePRO data via Vinehealth. We assessed qualitative feedback from mixed-methodology surveys and semistructured interviews at recruitment and after 2 weeks.
    UNASSIGNED: 565 data points were captured including, but not limited to: symptoms, activity, well-being and medication. EORTC QLQ-BN20 and EQ-5D-5L completion rates (54% and 46%) were impacted by technical issues; 100% completion rates were seen when ePROs were received. More brain cancer tumour-specific content was requested. All participants recommended the application and felt it improved care.
    UNASSIGNED: Our findings indicate value in an application to holistically support patients living with brain cancer tumours and established the feasibility and safety of further studies to more rigorously assess this.
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  • 文章类型: Journal Article
    背景:在影像学研究中经常偶然发现腹主动脉瘤(AAA)。患者和/或提供者通常不知道这些AAA和需要长期随访。我们试图评估护士导航员运行的AAA程序的结果,该程序使用应用于电子病历(EMR)的自然语言处理(NLP)算法来识别未积极遵循影像学报告识别的AAA的患者。
    方法:一个商业上可用的AAA专用NLP系统在很大程度上运行EMR数据,学术,11年历史回顾的三级医院(2010年1月1日至2021年6月2日),识别和表征AAA。从2021年6月3日开始,NLP系统和EMR之间的直接链接可以实时审查新的AAA病例的成像报告。护士导航器(相当于1.0全职)使用软件过滤器根据预定义的指标对AAA进行分类,包括修复状态和遵守血管外科学会影像学监测方案。然后,护士导航员与患者和提供者进行交互,以重新建立对未被积极跟踪的患者的护理。护士导航员将患者描述为病例封闭(例如,死者,在其他地方采取适当的后续行动,拒绝跟进),等待审查的案件,以及使用AAA专用软件对病例进行审查并进行持续监测。主要结果指标是进行或计划进行的监测成像的产量,新的诊所访问,以及未积极随访的患者的AAA手术。
    结果:在前瞻性研究期间(2021年1月1日至2021年12月30日),NLP处理了6,340,505份成像报告。在过滤可能包括腹主动脉的研究后,评估了243,889份影像学报告,结果鉴定出6495名AAA患者。其中,对2937例病例进行了审查和结案,对1183人进行了审查并进行了持续监测,和2375正在等待审查。当根据最大主动脉直径对正在进行的监测和审查的患者进行分层时,258为2.5至3.4厘米,163厘米为3.5至3.9厘米,213是4到5厘米,49个大于5厘米;36个为囊状,86之前接受了开放式修复,274人之前接受了血管内修复术,104是其他的。这个过程产生了29个新的患者诊所访问,40项最终的影像学研究,29个预定的成像研究,未积极随访的3例患者中,有4例AAA手术。
    结论:利用NLP的AAA计划的应用成功识别了未接受适当监测或咨询和修复的AAA患者。该计划为改善大型卫生系统中基于最佳实践的护理提供了机会。
    BACKGROUND: Abdominal aortic aneurysms (AAA) are often identified incidentally on imaging studies. Patients and/or providers are frequently unaware of these AAA and the need for long-term follow-up. We sought to evaluate the outcome of a nurse-navigator-run AAA program that uses a natural language processing (NLP) algorithm applied to the electronic medical record (EMR) to identify patients with imaging report-identified AAA not being followed actively.
    METHODS: A commercially available AAA-specific NLP system was run on EMR data at a large, academic, tertiary hospital with an 11-year historical look back (January 1, 2010, to June 2, 2021), to identify and characterize AAA. Beginning June 3, 2021, a direct link between the NLP system and the EMR enabled for real-time review of imaging reports for new AAA cases. A nurse-navigator (1.0 full-time equivalent) used software filters to categorize AAA according to predefined metrics, including repair status and adherence to Society for Vascular Surgery imaging surveillance protocol. The nurse-navigator then interfaced with patients and providers to reestablish care for patients not being followed actively. The nurse-navigator characterized patients as case closed (eg, deceased, appropriate follow-up elsewhere, refuses follow-up), cases awaiting review, and cases reviewed and placed in ongoing surveillance using AAA-specific software. The primary outcome measures were yield of surveillance imaging performed or scheduled, new clinic visits, and AAA operations for patients not being followed actively.
    RESULTS: During the prospective study period (January 1, 2021, to December 30, 2021), 6,340,505 imaging reports were processed by the NLP. After filtering for studies likely to include abdominal aorta, 243,889 imaging reports were evaluated, resulting in the identification of 6495 patients with AAA. Of these, 2937 cases were reviewed and closed, 1183 were reviewed and placed in ongoing surveillance, and 2375 are awaiting review. When stratifying those reviewed and placed in ongoing surveillance by maximum aortic diameter, 258 were 2.5 to 3.4 cm, 163 were 3.5 to 3.9 cm, 213 were 4 to 5 cm, and 49 were larger than 5 cm; 36 were saccular, 86 previously underwent open repair, 274 previously underwent endovascular repair, and 104 were other. This process yielded 29 new patient clinic visits, 40 finalized imaging studies, 29 scheduled imaging studies, and 4 AAA operations in 3 patients among patients not being followed actively.
    CONCLUSIONS: The application of an AAA program leveraging NLP successfully identifies patients with AAA not receiving appropriate surveillance or counseling and repair. This program offers an opportunity to improve best practice-based care across a large health system.
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  • 文章类型: Editorial
    暂无摘要。
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  • 文章类型: Journal Article
    背景:观察专业人员的喂养对于加强母乳喂养很重要。布里斯托尔母乳喂养评估工具(BBAT)被翻译成西班牙语并得到验证。
    方法:对原始量表进行翻译和回译。六名儿科医生和六名儿科护士合作。在新生儿第一次就诊时,观察到喂养,儿科医生和护士对BBAT量表进行独立评分.护士还对LATCH母乳喂养评估(LATCH)进行了评分,每位母亲填写了母乳喂养自我效能量表(BSES-SF)。一周后,母亲被任命,护士对BBAT进行了重新评分。
    结果:共有62名母亲参加。BBAT具有良好的内部一致性(护士评估中的Cronbachα=0.83,儿科医生评估中的Cronbachα=0.79)。评分者之间的一致性显示类内相关系数为0.91,而重测为0.67。BSES-SF量表的同时有效性良好,LATCH量表的同时有效性非常好。因子分析显示量表的一维特征和4个项目的良好同质性(定位=0.771,附件=0.852,吸吮=0.856和吞咽=0.679)。
    结论:以西班牙语获得的量表具有良好的信度和效度。BBAT是一种易于使用的工具,可以进行母乳喂养评估,并确定需要改进的方面。
    BACKGROUND: The observation of a feeding by a professional is important to strengthen breastfeeding. The Bristol Breastfeeding Assessment Tool (BBAT) was translated into Spanish and validated.
    METHODS: Translation and back-translation of the original scale was done. Six pediatricians and six pediatric nurses collaborated. At the newborn\'s first visit, a feeding was observed and the pediatrician and nurse scored the BBAT scale independently. The nurse also scored the LATCH Breastfeeding Assessment (LATCH) and each mother filled out the Breastfeeding Self-Efficacy Scale (BSES-SF). Mothers were appointed a week later and the nurse re-scored the BBAT.
    RESULTS: A total of 62 mothers participated. There was good internal consisitency for the BBAT (Cronbach\'s alpha = 0.83 in the assessment made by the nurses and Cronbach\'s alpha = 0.79 in the assessment made by the pediatricians). Inter-rater consistency showed an intra-class correlation coefficient of 0.91, while for the test-retest was 0.67. Concurrent validity with the BSES-SF scale was good and with the LATCH scale very good. The factor analysis showed the one-dimensional character of the scale and a good homogeneity of the 4 items (positioning = 0.771, attachment = 0.852, sucking = 0.856 and swallowing = 0.679).
    CONCLUSIONS: The scale obtained in Spanish shows good reliability and validity. The BBAT is an easy-to-use tool that allows breastfeeding assessment and determines the aspects that need to be improved.
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  • 文章类型: Journal Article
    背景:交互质量计划(QuIS)是一种观察工具,用于评估医疗保健环境中员工与患者的交互质量。QIS是一个很有前途的措施,用于评估同情护理,特别是在向患者人群提供护理的地方,比如老年人,他们可能会被排除在自我完成数据收集方法之外。本研究调查了QuIS在识别急性护理中负面的医患互动中的内容有效性。
    方法:采用QuIS对英国国家卫生服务两家医院中老年患者比例较高的成人住院单位的员工与患者之间的相互作用(n=1598)进行了观察和评估。当将互动评级为负面质量时,观察员记录了简短的现场笔记来解释评级。使用内容分析来开发负交互类型的类别。将这些类别与QuIS负相互作用定义进行了比较。
    结果:88个阴性评级附有可用于分析的现场注释。确定了五个互动类别:患者寻求帮助,呼叫未确认;工作人员专注于任务,似乎忽略/没有听到患者;患者主导的互动似乎被驳回或忽略;患者在没有解释的情况下被阻止做某事;工作人员彼此互动或与亲戚交谈,不包括病人。派生类别与QuIS负面评级指南之间存在明显关联。
    结论:这些发现支持QuIS数据与急性护理环境中相互作用质量测量相关的有效性。将研究扩展到更广泛的环境将是有用的。
    BACKGROUND: The Quality of Interactions Schedule (QuIS) is an observational tool to assess the quality of staff-patient interactions in a healthcare context. QuIS is a promising measure for the evaluation of compassionate care, particularly where care is being delivered to patient populations, such as older people, who may be excluded from self-completion data collection methods. This study investigates the content validity of QuIS in identification of negative staff-patient interactions in acute care.
    METHODS: Staff-patient interactions (n = 1598) on adult inpatient units with a high proportion of older patients in two UK National Health Service hospitals were observed and rated using QuIS. When rating interactions as negative quality, observers recorded brief field notes to explain the rating. Content analysis was used to develop categories of negative interaction type. These categories were compared with the QuIS negative interaction definitions.
    RESULTS: Eighty-eight negative ratings were accompanied by a field note that could be used in the analysis. Five interaction categories were identified: Patient calls for help, call not acknowledged; Staff focused on task and appear to ignore/not hear patient; Patient-led interactions appear dismissed or ignored; Patient prevented from doing something without explanation; Staff interact with each other or talk to relatives, not including patient. There was clear association between the derived categories and QuIS guidance for negative ratings.
    CONCLUSIONS: These findings support the validity of QuIS data in relation to measurement of interaction quality in acute care settings. Extending the research to a wider range of settings would be useful.
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