Demand

需求
  • 文章类型: Journal Article
    在低收入和中等收入国家,许多人认为,远程医疗服务可以通过以低成本提供远程访问来显著扩大医生的使用范围。然而,尽管它很方便,远程保健受到缺乏体检的限制,即时测试,或立即治疗。因此,与标准的面对面护理相比,个人如何重视这种选择还不清楚。我们在南非与全科医生一起研究这个问题,这些全科医生今天主要在私营部门执业,地理位置位于较富裕的地区,医疗保险覆盖率较高。我们使用激励兼容的方法来得出有力的支付意愿(WTP)衡量标准,以便在未投保的个人样本中与全科医生进行远程医疗和面对面咨询。我们发现,只有36%的受访者愿意为远程医疗咨询支付现行市场价格。我们发现,面对面咨询的平均WTP仅比远程医疗高10%。此外,有较高健康需求的个人愿意为面对面的咨询支付额外费用,而其他人则无动于衷。我们的研究结果表明,私人远程医疗服务更适合更轻微的健康需求,但除非引入更便宜的型号,否则不太可能扩大对大多数人的访问。
    In low- and middle-income countries, many believe that telehealth services could significantly expand access to doctors by offering remote access at low cost. Yet, despite its convenience, telehealth care is limited by the absence of physical examination, point-of-care testing, or immediate treatment. Hence it is unclear how individuals value such options compared to standard face-to-face care. We study this issue in South Africa with general practitioners who today mostly practice in the private sector and are geographically located in wealthier areas with higher health insurance coverage. We use an incentive-compatible method to elicit robust measures of willingness-to-pay (WTP) for telehealth and face-to-face consultations with general practitioners in a sample of uninsured individuals. We find that only 36% of respondents are willing to pay the prevailing market price for a telehealth consultation. We find average WTP for in-person consultations is only 10% higher than that of telehealth. Additionally, individuals with higher health needs are willing to pay a premium for face-to-face consultations, while others are indifferent. Our findings suggest that private telehealth services are better suited for more minor health needs, but are unlikely to expand access to a majority unless cheaper models are introduced.
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  • 文章类型: Journal Article
    目的:本研究旨在通过应用与医疗保健利用相关的各种统计模型,提供估算未来泌尿科医生供需所需的基础数据。
    方法:来自多个来源的数据,包括《卫生和福利统计年鉴》,韩国医院协会,韩国医学会,和韩国泌尿外科协会,用于供应估算。需求估计纳入了临床和非临床泌尿科医师的数据,以及未来的人口估计。采用进出移动和人口统计学方法进行供应估计,而卫生局职业模型被用于需求估计。供应估计假设包括固定居民配额,特定年龄的死亡率,迁移率,和退休年龄的考虑。需求估计假设包括结合临床和非临床泌尿科医生的需求,根据年龄相关的医疗保健使用变化调整人口规模。泌尿科医生的生产率是通过将生产率水平调整到100%来确定的,90%,以及基于实际临床实践量的基准年的80%。
    结果:对需求和供应的估计一致表明,到2025年,泌尿科医生供过于求,随后由于泌尿科医生老龄化导致死亡和退休增加,预计到2035年将出现短缺。当采用更可靠的模型时,这种短缺变得更加明显,如Logit或ARIMA(自回归积分移动平均线),强调了未来对泌尿科医生日益增长的需求。
    结论:所有估计模型都估计到2025年泌尿科医生供过于求,此后由于供应减少而过渡到赤字。然而,考虑到潜在的下落不明因素,需要付出更大的努力来进行准确的预测和相应的措施。
    OBJECTIVE: This study aimed to provide the basic data needed to estimate future urologist supply and demand by applying various statistical models related to healthcare utilization.
    METHODS: Data from multiple sources, including the Yearbook of Health and Welfare Statistics, Korean Hospital Association, Korean Medical Association, and the Korean Urological Association, were used for supply estimation. Demand estimation incorporated data on both clinical and non-clinical urologists, along with future population estimates. In-and-out moves and demographic methods were employed for supply estimation, while the Bureau of Health Professions model was utilized for demand estimation. Supply estimation assumptions included fixed resident quotas, age-specific death rates, migration rates, and retirement age considerations. Demand estimation assumptions included combining clinical and nonclinical urologist demands, adjusting population size for age-related healthcare usage variations. Urologist productivity was determined by adjusting productivity levels to 100%, 90%, and 80% of the base year based on actual clinical practice volumes.
    RESULTS: Estimations of both demand and supply consistently indicate an oversupply of urologists until 2025, followed by an expected shortage by 2035 owing to increased deaths and retirements attributed to the aging urologist population. This shortage becomes more pronounced when employing more reliable models, such as logit or ARIMA (autoregressive integrated moving average), underscoring the growing need for urologists in the future.
    CONCLUSIONS: All estimation models estimated an oversupply of urologists until 2025, transitioning to a deficit due to reduced supply thereafter. However, considering potential unaccounted factors, greater effort is needed for accurate predictions and corresponding measures.
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  • 文章类型: Journal Article
    随着人工智能和物联网技术的快速发展,家庭内部支持系统逐渐弱化,这已经不能满足老年人目前的需求。在这种情况下,智能养老已成为新的发展方向。然而,现有关于智慧养老需求的研究主要集中在中国东部经济发达省份和特大城市,其研究成果或结论可能不适用于西部欠发达地区。因此,本研究以西部欠发达地区的代表城市兰州市为研究对象,调查老年人对智慧养老的需求并分析其影响因素。
    这项横断面研究包括来自兰州的4815名老年人,中国。设计了结构化问卷,以调查老年人对智能高级护理的需求并分析其影响因素。采用卡方检验对各变量进行单因素分析。逻辑回归模型包括统计学上有意义的变量,以分析影响老年人对智能高级护理需求的因素。P<0.05的显著性水平被认为是统计学上显著的。
    在接受调查的老年人中,1,625(33.75%)表达了对智能养老的需求。研究结果表明,参与者的年龄,教育水平,婚姻状况,月收入,儿童数量,养老保险的类型,智能老年护理知识与他们对智能老年护理的需求显著相关(p<0.05)。值得注意的是,医疗服务成为最高需求率(79.45%)的智能养老服务。
    在兰州,老年人的知识水平较低,但对智能老年护理的需求却很高。他们的需求受到个人的影响,家庭,健康状况,高级护理安全,和其他因素。为了推进智能养老,政府部门应加快完善智能养老法律法规,同时大力加强服务宣传,提高对智能养老的认识。此外,应扩大智慧养老服务内容,以满足老年人的多样化需求。
    UNASSIGNED: With the rapid development of artificial intelligence and Internet-of-Things technology, internal support systems among families are gradually weakening, which can no longer satisfy the current demands of older adults. In this context, smart senior care has become a new development direction. However, existing studies on the demand for smart senior care are primarily concentrated in economically developed provinces and mega-cities in eastern China; their research results or conclusions may not apply to underdeveloped areas in the Western region. Therefore, our study selects Lanzhou as a representative city in an underdeveloped western region to investigate the demand of older adults for smart senior care and analyze the influencing factors.
    UNASSIGNED: This cross-sectional study included 4,815 older adults from Lanzhou, China. A structured questionnaire was designed to investigate the demands of the older adults for smart senior care and analyze thie influencing factors. The Chi-square test was used for single factor analysis of each variable. The logistic regression model included the statistically significant variables to analyze factors influencing older adults\' demand for smart senior care. A significance level of p < 0.05 was considered statistically significant.
    UNASSIGNED: Among the surveyed older adults, 1,625 (33.75%) expressed a demand for smart senior care. The finding indicated that participants\' age, level of education, marital status, monthly income, number of children, type of endowment insurance, and knowledge of smart senior care were significantly associated with their demands for smart senior care (p < 0.05). Notably, medical care emerged as the smart senior care service with the highest demand rate (79.45%).
    UNASSIGNED: In Lanzhou, older adults show a low level of knowledge but a high demand for smart senior care. Their demand is influenced by personal, family, health conditions, senior care security, and other factors. To advance smart senior care, government departments should accelerate the improvement of the laws and regulations on smart senior care while vigorously enhancing the service\'s publicity to raise knowledge about it. Additionally, the service contents for smart senior care should be expanded to meet the diversified demands of older adults.
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  • 文章类型: Journal Article
    这项研究的目的是检查感知,愿意参与,以及社区居民对指定试点地区“互联网+护理服务”的需求,旨在为“互联网+护理服务”在中国的广泛采用提供见解。
    与“互联网+护理服务”有关的调查于2022年3月至4月进行。这项研究专门针对江苏省某市两个街道内的居民。本研究采用的抽样技术是分层随机抽样。
    从该地区两个街道选出的400名社区居民中,378提供了有效的答复,有效率为94.5%。在研究队列中,80名参与者(21.16%)表现出熟悉“互联网+护理服务”的概念。\'此外,231名参与者(61.11%)表达了他们接受此类服务的意愿。关于服务偏好,主要要求是健康指导,生命体征监测,和基本护理。实施这项服务的挑战归因于与医疗风险有关的担忧,护士和病人的人身安全,和潜在的隐私侵犯。
    试点地区的居民对“互联网+护理服务”表现出适度的意识,\'对接受该计划的意愿相对较高。有关法律需要进一步完善,政策的广泛传播,并提高护理服务质量。这些措施旨在确保更多的社区居民能够利用改善的家庭护理服务。
    UNASSIGNED: The aim of this study is to examine the perception, willingness to engage, and demand of community residents regarding the \'internet + nursing service\' in a designated pilot area, aiming to offer insights for the widespread adoption of the \'internet + nursing service\' throughout China.
    UNASSIGNED: A survey pertaining to the \'internet + nursing service\' was conducted from March to April 2022. The study specifically targeted residents within two sub-districts of a city in the Jiangsu province. The sampling technique employed in this study was stratified random sampling.
    UNASSIGNED: Out of a total of 400 community residents selected from two sub-districts in this region, 378 provided valid responses, resulting in an effective rate of 94.5%. Within the study cohort, 80 participants (21.16%) demonstrated familiarity with the concept of \'internet + nursing service.\' Additionally, 231 participants (61.11%) conveyed their willingness to adopt such services. Regarding service preferences, the primary demands were for health guidance, vital sign monitoring, and basic care. Challenges in implementing the service were attributed to concerns related to medical risks, personal safety for both nurses and patients, and potential breaches of privacy.
    UNASSIGNED: Residents in the pilot area exhibited a moderate awareness of the \'internet + nursing service,\' with a relatively high willingness to embrace the program. There is a need for further refinement of pertinent laws, widespread dissemination of policies, and enhancements in the quality of nursing services. These measures aim to ensure that a greater number of community residents can avail themselves of improved home-based nursing services.
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  • 文章类型: Journal Article
    物质使用障碍的人类实验室模型在高度控制和机械信息的非人类临床前方法与在人群中进行的临床试验之间提供了关键的中介步骤。就像临床前模型一样,人类实验室方法的多样性提供了对物质使用障碍的具体特征的见解,而不是在单一模型中同时对不同的原因和后果进行建模。这篇叙述性综述讨论了人类实验室研究中对物质使用障碍的流行奖励模型,重点讨论了每个模型对告知临床结果(正向翻译)和临床前模型(反向翻译)中的类似物的具体贡献。讨论了人体实验室研究的四个核心领域:药物自我管理,主观效果,行为经济学,以及认知和执行功能。讨论常用的措施和模型,这些方法旨在评估的物质使用障碍的特征,测量有效性和应用的独特问题,提供了与临床前模型的翻译链接以及希望评估物种间同源性的研究的特殊考虑。
    Human laboratory models in substance use disorder provide a key intermediary step between highly controlled and mechanistically informative non-human preclinical methods and clinical trials conducted in human populations. Much like preclinical models, the variety of human laboratory methods provide insights into specific features of substance use disorder rather than modelling the diverse causes and consequences simultaneously in a single model. This narrative review provides a discussion of popular models of reward used in human laboratory research on substance use disorder with a focus on the specific contributions that each model has towards informing clinical outcomes (forward translation) and analogs within preclinical models (backward translation). Four core areas of human laboratory research are discussed: drug self-administration, subjective effects, behavioral economics, and cognitive and executive function. Discussion of common measures and models used, the features of substance use disorder that these methods are purported to evaluate, unique issues for measure validity and application, and translational links to preclinical models and special considerations for studies wishing to evaluate homology across species is provided.
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  • 文章类型: Journal Article
    背景:这项研究涉及一项范围审查,以探索影响高收入国家牙科卫生需求和供应的因素。
    方法:采用针对四个数据库(MEDLINE,CINAHL,谷歌学者,和Google)以及对牙科卫生组织网站的针对性扫描。这产生了2,117条独特的引文,导致148篇文章纳入审查。
    结果:近一半(47%)的文章关注美国,加拿大的11%。大多数文章(91%)是英文的,韩语13名,法语1名。期刊文章占出版物的62%,其次是报告/工作文件(11%)和网站(11%)。其他类型包括会议摘要,政策简报,和演示幻灯片。内容明智,47%是原创研究,分析文章(14%),评论(11%),和评论(8%)也出席。这些文章被编码为三大类:劳动力特征/预测,特定因素分析,和劳动力机会。关于劳动力特征的文章涵盖了人口统计,地理,以及牙科卫生员的就业方面,以及使用模拟建模和地理空间分析对供需的预测。特定因素的文章调查了(1)工作环境,(2)政策/监管/培训环境,(3)工作/职业满意度和相关的人力资源问题,(4)实践范围。第三类关键文章强调了通过不同部门/环境的替代模式扩大劳动力的机会(例如,公共卫生,初级保健,长期护理,医院,移动外展,和非临床角色,包括研究,教育和领导力)以及一系列弱势群体或服务不足的人群(例如,老年和儿科人群,残疾人,那些生活在农村/偏远地区的人,土著人民,和被监禁的人)。
    结论:本综述提供了牙科卫生人员现状的全面文件,编制影响需求和供应的因素,并强调加拿大和其他高收入国家牙科卫生人员的机会。这些发现为未来的研究奠定了基础,强调需要更有针对性和严格的审查,并强调需要高质量的研究来验证各种干预措施和政策的有效性。这对于解决牙科卫生人员的挑战并确保口腔保健服务的可持续性和有效性至关重要。
    BACKGROUND: This study involved a scoping review to explore factors influencing dental hygienist demand and supply in high-income countries.
    METHODS: A six-stage scoping review was conducted with separate search strategies tailored to four databases (MEDLINE, CINAHL, Google Scholar, and Google) plus a targeted scan of dental hygienist organization websites. This yielded 2,117 unique citations, leading to 148 articles included in the review.
    RESULTS: Nearly half of the articles (47%) focused on the United States, with 11% on Canada. Most articles (91%) were in English, alongside 13 in Korean and one in French. Journal articles comprised 62% of the publications, followed by reports/working papers (11%) and websites (11%). Other types included conference abstracts, policy briefs, and presentation slides. Content-wise, 47% were original research, with analysis articles (14%), commentaries (11%), and reviews (8%) also present. The articles were coded into three main categories: workforce characteristics/projections, factor-specific analyses, and workforce opportunities. The articles on workforce characteristics covered demographic, geographic, and employment aspects of dental hygienists, along with projections for supply and demand using simulation modelling and geospatial analyses. Factor-specific articles investigated the (1) working environment, (2) policy/regulatory/training environment, (3) job/career satisfaction and related human resource issues, and (4) scope of practice. The third key category of articles highlighted opportunities for expanding the workforce through alternative models in different sectors/settings (e.g., public health, primary care, long-term care, hospitals, mobile outreach, and non-clinical roles including research, education and leadership) and for a range of vulnerable or underserved populations (e.g., geriatric and pediatric populations, persons with disabilities, those living in rural/remote areas, Indigenous peoples, and incarcerated people).
    CONCLUSIONS: This review provides a comprehensive documentation of the current state of the dental hygienist workforce, compiling factors affecting demand and supply, and highlighting opportunities for the dental hygienist workforce in Canada and other high-income countries. The findings offer a foundation for future research, highlighting the need for more focused and rigorous reviews and underscoring the necessity of high-quality studies to verify the effectiveness of various interventions and policies. This is crucial to address dental hygienist workforce challenges and ensure the sustainability and effectiveness of oral health care delivery.
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  • 文章类型: Journal Article
    目的:本研究旨在评估中国养老服务资源供需现状和空间分布差异。
    方法:利用半结构化定性访谈来收集参与者对当前老年人护理服务需求的见解,资源分配状况,和相关指标。采用熵权法确定指标权重,产生养老服务资源的客观需求和配置指标。核密度估计用于说明需求和分配指标的分布特征。运用耦合协调度模型测算了2020年我国养老服务资源供需系统的耦合协调水平。
    结果:需求指数在北京排名最高(0.3291),上海(0.2941),和天津(0.2563),而最低的是西藏(0.1673),广西(0.1727),和贵州(0.1737)。核密度估计表明,需求指数集中在0.1800至0.2000的范围内。配置指数排名前三的地区分别是上海(184.0007)、青海(129.8177),和北京(109.5941),最低的是辽宁(34.8558),海南(35.3168),和云南(36.6366)。核密度估计表明分配指数集中在25-75的范围内。耦合配位度计算表明,上海具有较高的配位质量(0.9368),北京有很好的协调性(0.8392),而海南和云南经历了严重的失衡(0.1990,0.1831)。
    结论:我国海南、云南两省的养老服务需求与资源配置明显缺乏协调。大多数省份,除了北京和上海,表现出一定程度的错位。中国政府应针对不同地区老年人口的不同需求,及时关注地区差异,加强区域合作,合理配置养老资源。
    OBJECTIVE: This study aims to assess the current status and spatial distribution differences of elderly care service resources supply and demand in China.
    METHODS: Semi-structured qualitative interviews were utilized to gather participants\' insights into the current demands for elderly care services, the status of resource allocation, and related indicators. The entropy weight method was employed to determine indicator weights, yielding objective demand and allocation indices for elderly care service resources. Kernel density estimation was used to illustrate the distribution characteristics of the demand and allocation indices. The coupling coordination degree model was applied to measure the coupling coordination level of China\'s elderly care service resource supply and demand system in 2020.
    RESULTS: The demand index ranks highest in Beijing (0.3291), Shanghai (0.2941), and Tianjin (0.2563), while the lowest are found in Tibet (0.1673), Guangxi (0.1727), and Guizhou (0.1737). Kernel density estimation shows that the demand index is concentrated in the range of 0.1800 to 0.2000. The top three regions for allocation index are Shanghai (184.0007), Qinghai (129.8177), and Beijing (109.5941), with the lowest in Liaoning (34.8558), Hainan (35.3168), and Yunnan (36.6366). Kernel density estimation indicates that the allocation index is concentrated in the range of 25-75. Calculations of coupling coordination degree show that Shanghai has high coordination quality (0.9368), Beijing has good coordination (0.8392), while Hainan and Yunnan experience severe imbalances (0.1990, 0.1831).
    CONCLUSIONS: There is a significant lack of coordination between the demand for elderly care services and the allocation of resources in Hainan and Yunnan provinces in China. Most provinces, with the exception of Beijing and Shanghai, exhibit some degree of misalignment. The Chinese government should address the varying needs of the elderly population in different regions, pay timely attention to regional disparities, enhance regional cooperation, and dynamically allocate elderly care resources in a rational manner.
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  • 文章类型: Journal Article
    背景:皮肤科医生的供应和对皮肤科护理的需求之间的不平衡越来越大。为了最好地解决医生短缺问题,界定皮肤科劳动力的供需模式很重要。这项研究的目的是探索皮肤病学随着时间的推移的供应和需求。
    方法:我们使用来自国家卫生劳动力分析中心的卫生劳动力模拟模型的数据,对2021年至2036年皮肤科医生的劳动力供需预测进行了横截面分析。对劳动力总供求的估计进行了汇总,并按乡村进行了分层。考虑了具有现状需求和改善访问的情况。
    结果:预计总供应量到2036年增长12.45%。在现状情景下,到2036年,总需求增长了12.70%。在改进的访问场景中,任何一年的总供应量都不足以满足总需求,2036年落后28%。到2036年,大都市地区表现出相对的供应过剩;在整个研究期间,非大都市地区的需求至少过剩了157%。2021年,大都市和非大都市地区的充足率为108%和39%,这些差异预计将持续到2036年。
    结论:研究结果表明,皮肤病医生队伍不足以满足非大都市地区对皮肤病服务的需求。此外,改善获得皮肤科护理的机会将增加需求,尤其是加剧非大都市地区的劳动力不足。需要继续努力解决健康不平等问题,并确保所有人都能获得优质的皮肤病护理。
    BACKGROUND: There has been a growing imbalance between supply of dermatologists and demand for dermatologic care. To best address physician shortages, it is important to delineate supply and demand patterns in the dermatologic workforce. The goal of this study was to explore dermatology supply and demand over time.
    METHODS: We conducted a cross-sectional analysis of workforce supply and demand projections for dermatologists from 2021 to 2036 using data from the Health Workforce Simulation Model from the National Center for Health Workforce Analysis. Estimates for total workforce supply and demand were summarized in aggregate and stratified by rurality. Scenarios with status quo demand and improved access were considered.
    RESULTS: Projected total supply showed a 12.45% increase by 2036. Total demand increased 12.70% by 2036 in the status quo scenario. In the improved access scenario, total supply was inadequate for total demand in any year, lagging by 28% in 2036. Metropolitan areas demonstrated a relative supply surplus up to 2036; nonmetropolitan areas had at least a 157% excess in demand throughout the study period. In 2021 adequacy was 108% and 39% adequacy for metropolitan and nonmetropolitan areas, respectively; these differences were projected to continue through 2036.
    CONCLUSIONS: The findings suggest that the dermatology physician workforce is inadequate to meet the demand for dermatologic services in nonmetropolitan areas. Furthermore, improved access to dermatologic care would bolster demand and especially exacerbate workforce inadequacy in nonmetropolitan areas. Continued efforts are needed to address health inequities and ensure access to quality dermatologic care for all.
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  • 文章类型: Journal Article
    简介:本文描述了血浆衍生医药产品(PDMP)市场的特殊性,并说明了有关旨在抵消PDMP短缺的政策的文献综述的结果。PDMPs的特点:血浆主要用于血液制品的工业生产(80%)。对PDMP的需求,特别是免疫球蛋白(IGs),正在增加。然而,PDMP的生产是复杂的,长(7-12个月),而且昂贵,会计,根据美国的估计,占PDMPs总成本的57%,而小分子为14%。PDMP市场:短期内无法解决临床需求的意外增加。一旦对某些疾病的需求得到满足,血浆的收集和分割仅用于供应某些特定患者。因此,边际成本的全部权重,保持不变,由少数产品承担。根据最后一升经济学,当边际收益等于边际成本时,行业停止生产,从而降低了生产最常用的PDMPs(白蛋白和IG)的便利性。COVID-19大流行加剧了PDMPs需求和供应之间的不平衡,这进一步增加了血浆收集的成本。短缺问题和可能的解决方案:还讨论了抵消这种不平衡的政策。如果需求不合适,它应该减少。如果需求是适当的,供应不能增加,PDMPs是唯一可用治疗的患者应优先考虑这一需求.如果短缺取决于供应不足以及技术和配置效率,生产和供应都应该改善,以及对参与PDMP市场的所有利益相关者的激励措施,以提高生产/供应的可持续性。本文的重点是第二个问题,这是供应驱动的失衡。
    Introduction: This paper describes the peculiarities of the plasma-derived medicinal product (PDMP) market and illustrates the results of a review of the literature on policies aimed at counteracting the shortage of PDMPs. Characteristics of PDMPs: Plasma is primarily used for the industrial production of blood products (80%). The demand for PDMPs, particularly immunoglobulins (IGs), is increasing. However, the production of PDMPs is complex, long (7-12 months), and expensive, accounting, according to US estimates, for 57% of the total costs of PDMPs compared to 14% for small molecules. PDMP market: Unexpected increases in clinical need cannot be addressed in the short term. Once the demand for some diseases is satisfied, the collection and fractionation of plasma will only be used to supply some specific patients. Hence, the full weight of the marginal costs, which remain constant, are borne by a few products. According to last liter economics, the industry stops producing when the marginal revenue equals the marginal cost, thereby reducing the convenience of producing the most commonly used PDMPs (albumin and IG). The imbalance between the demand and supply of PDMPs was exacerbated by the COVID-19 pandemic, which further increased the cost of plasma collection. Shortage issue and possible solutions: Policies to counteract this imbalance have also been discussed. If the demand is inappropriate, it should be reduced. If the demand is appropriate and supply cannot be increased, the demand should be prioritized for patients for whom PDMPs are the only available treatment. If the shortage depends on insufficient supply and technical and allocative efficiency, both production and supply should be improved, together with incentives for all stakeholders involved in the PDMP market to increase the sustainability of production/supply. The paper is focused on this second issue, that is supply-driven unbalance.
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  • 文章类型: Journal Article
    背景:改善多元化城市的医疗保健,国际人口对于确保卫生公平至关重要,特别是由于文化和语言障碍而面临挑战的外国人。这种情况在中国尤其重要,外籍人士和旅行者的主要目的地,在那里,优化医疗保健服务和在公共部门纳入国际标准至关重要。实现这一目标需要了解操作细节,文化和语言的细微差别,推进医疗数字化。注重文化能力和医疗保健系统意识的战略方法对于有效地引导外国人和外籍人士在中国的医疗保健至关重要。
    目的:本研究的目的是对中国公立医院本地和国际患者的主观和客观体验进行深入分析,为提高所有患者的就医体验提供依据。
    方法:向中国一所顶尖大学医院的国际门诊患者提供了一份结构化问卷。对调查答复进行了定性分析,以有条不紊地对医疗进行分类和分析,关注患者需求和四个主要类别要素的满意度(“高需求,高满意度“;”高需求,低满意度“;”低需求,高满意度“;”和“低需求”,低满意度),进行详细的横截面分析,以确定需要改进的地方。
    结果:处于高需求之下的要素,中国和国际患者的高满意度主要集中在医疗质量和治疗过程方面。相比之下,元素被确定为“高需求,低满意度在两组患者之间有显著差异。
    结论:研究结果突出了系统,客观研究在中国领先的学术医疗中心内提高国际医疗服务质量。这种改进的关键是涉及患者和提供者的严格质量控制。这项研究强调了对此类中心进行认证的必要性,并强调了数字平台在传播医疗服务信息中的作用。这一战略有望满足不同的患者需求,增强整体患者体验。此外,通过开发全面的诊断和治疗服务,并强调与国际医疗保健相关的卓越质量和成本,这些努力旨在培养国际患者的归属感,并增加中国医疗服务对这一人群的吸引力。
    BACKGROUND: Improving health care in cities with a diverse, international population is crucial for ensuring health equity, particularly for foreigners facing challenges due to cultural and language barriers. This situation is especially relevant in China, a major destination for expatriates and travelers, where optimizing health care services and incorporating international standards in the public sector are vital. Achieving this involves understanding the operational details, cultural and linguistic nuances, and advancing medical digitalization. A strategic approach focusing on cultural competence and awareness of health care systems is essential for effectively navigating health care for foreigners and expatriates in China.
    OBJECTIVE: The aim of this study was to perform an in-depth analysis of the subjective and objective experiences of local and international patients in public hospitals in China to provide a basis for enhancing the medical experience of all patients.
    METHODS: A structured questionnaire was provided to patients at an international outpatient service of a top-tier university hospital in China. Qualitative analysis of the survey responses was performed to methodically categorize and analyze medical treatment, focusing on patient demand and satisfaction across four main category elements (\"high demand, high satisfaction\"; \"high demand, low satisfaction\"; \"low demand, high satisfaction\"; and \"low demand, low satisfaction\"), enabling a detailed cross-sectional analysis to identify areas for improvement.
    RESULTS: Elements falling under \"high demand, high satisfaction\" for both Chinese and international patients were primarily in the realms of medical quality and treatment processes. In contrast, elements identified as \"high demand, low satisfaction\" were significantly different between the two patient groups.
    CONCLUSIONS: The findings highlight the importance of systematic, objective research in advancing the quality of international health care services within China\'s leading academic medical centers. Key to this improvement is rigorous quality control involving both patients and providers. This study highlights the necessity of certifying such centers and emphasizes the role of digital platforms in disseminating information about medical services. This strategy is expected to cater to diverse patient needs, enhancing the overall patient experience. Furthermore, by developing comprehensive diagnosis and treatment services and highlighting the superior quality and costs associated with international health care, these efforts aim to foster a sense of belonging among international patients and increase the attractiveness of China\'s medical services for this demographic.
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