背景:护士的工作绩效可能会受到职业压力的影响。先前的研究报告了在这方面相互矛盾的结果。道德和情绪智力等因素可能会影响职业压力。然而,任何中介效应的程度尚不清楚.因此,这项研究旨在确定职业压力对护士工作绩效的影响以及道德和情绪智力的中介影响。
方法:这项横断面研究是在Urmia教学医院进行的(ImamKhomeini,Motahari,Taleghani,Kosar,和Seyedal-Shohada医院)。从2022年2月至2022年4月,使用配额抽样选择了6121名护士。数据是使用人口统计问卷收集的,护理压力量表,帕特森的工作绩效问卷,西伯利亚先灵的情绪智力标准问卷,以及Lennik和Keil的道德智力问卷。使用SPSSver对数据进行分析。23和SmartPLS版本。2.
结果:职业压力呈阳性,直接,对护士工作绩效的影响较小(β=0.088,t值=2.245,p<0.01)。职业紧张对道德智力有正向和直接的影响(β=0.161,t值=2.945,p<0.01),对情绪智力有负向和直接的影响(β=-0.351,t值=7.484,p<0.01)。职业紧张通过道德智力间接影响工作绩效(β=-0.560,t值=14.773,p<0.01)。职业紧张还通过情绪智力对工作绩效产生积极和间接的影响(β=0.098,t值=2.177,p<0.01)。
结论:职业压力轻微影响护士的工作绩效,情绪和道德智力调节职业压力的影响,并提高护士的工作绩效。低职业压力可以提高护士的工作绩效,但是过多的职业压力可能会损害护士的工作表现。医疗管理人员应通过采取切实可行的策略来帮助护士管理和控制他们的压力,以帮助减少护士的职业压力并提高他们的工作绩效。保持减压班,消除护理短缺,减少工作时间,减少工作量,并建议向护士提供财政和精神支持。还建议为护生提供理论和实践的情感和道德智力导向课程,并为护士举办培训讲习班,以提高他们的情感和道德智力。
Nurses\' Job performance could be affected by occupational stress. Previous studies reported contradictory results in this regard. Factors such as
moral and emotional intelligence could impact occupational stress. However, the extent of any mediating effect is unclear. Thus, this study aimed to determine the effect of occupational stress on nurses\' Job performance and the mediating impact of
moral and emotional intelligence.
This cross-sectional study was conducted in Urmia teaching hospitals (Imam Khomeini, Motahari, Taleghani, Kosar, and Seyed al-Shohada Hospitals). Six hundred twenty-one nurses were selected using quota sampling from February 2022 to April 2022. Data were collected using demographic questionnaires, the Nursing Stress Scale, Paterson\'s Job Performance Questionnaire, Siberia Schering\'s Emotional Intelligence Standard Questionnaire, and Lennik and Keil\'s Moral Intelligence Questionnaire. Data were analyzed using SPSS ver. 23 and SmartPLS ver. 2.
Occupational stress had a positive, direct, and minor effect on nurses\' job performance (β = 0.088, t-value = 2.245, p < 0.01). Occupational stress had a positive and direct impact on
moral intelligence (β = 0.161, t-value = 2.945, p < 0.01) and a negative and direct effect on emotional intelligence (β = -0.351, t-value = 7.484, p < 0.01). Occupational stress negatively and indirectly affected job performance through
moral intelligence (β =-0.560, t-value = 14.773, p < 0.01). Occupational stress also positively and indirectly impacted job performance through emotional intelligence (β = 0.098, t-value = 2.177, p < 0.01).
Occupational stress slightly affects nurses\' job performance, and emotional and moral intelligence mediates the impact of occupational stress and improves nurses\' job performance. Low occupational stress improves nurses\' job performance, but too much occupational stress could harm nurses\' job performance. Healthcare administrators should work to help reduce nurses\' occupational stress and improve their job performance by adopting practical strategies to help nurses manage and control their stress. Holding stress reduction classes, eliminating the nursing shortage, reducing working hours, reducing workload, and providing financial and spiritual support to nurses would be recommended. It is also recommended to provide theoretical and practical emotional and
moral intelligence-oriented courses for nursing students and hold training workshops for nurses to improve their emotional and moral intelligence.