Organization and Administration

组织与行政
  • 文章类型: Journal Article
    医疗服务正在经历数字化并应用新的数字化工具。这些变化可能为医疗保健管理者提供行使数字领导力的机会。然而,管理者的态度可能会影响他们展示数字领导力的程度。本研究探讨了挪威医疗保健管理者对以下方面的态度:(1)数字工具和变化;(2)数字工具在多大程度上适用于管理者的各种任务。
    横断面研究,包括挪威一个县的154名医院和市政卫生服务管理人员。问卷是关于管理和数字工具的,并对数据进行描述性统计分析,相关性,和内容分析。
    医疗管理人员认为,数字工具促进了与价值观和目标相一致的组织工作流程的积极变化。数字工具支持管理任务,例如获得对职责的控制。然而,76名经理表示,某些任务,包括与员工的互动(例如绩效评估和病假跟进)以及组织文化的建设,不应使用数字工具或仅在有限的范围内使用它们;对于这些任务,他们更喜欢面对面的会议。
    挪威医疗保健经理对数字工具的态度普遍是积极的,但是有些地方他们发现工具不太合适。
    结果通过表明许多管理者可能对数字工具持积极态度,为医疗保健提供了新的见解。然而,数字领导力可能并不平等地适用于医疗保健管理人员的所有工作领域。这提出了一个问题,即数字领导是否可以或应该在卫生服务的每个领域统一行使。
    UNASSIGNED: Health services are undergoing digitalization and applying new digital tools. These changes may provide healthcare managers with opportunities to exercise digital leadership. However, managers\' attitudes may influence the extent to which they demonstrate digital leadership. This study explores the attitudes of Norwegian healthcare managers towards: (1) digital tools and change and (2) to what extent digital tools are applicable to various tasks of managers.
    UNASSIGNED: Cross-sectional study including 154 managers in hospitals and municipal health services in a Norwegian county. The questionnaire was about management and digital tools, and the data was analyzed by descriptive statistics, correlations, and content analysis.
    UNASSIGNED: The healthcare managers perceived that digital tools facilitated a positive change in organizational work processes aligned with values and goals. Digital tools supported administrative tasks such as gaining control over responsibilities. However, 76 managers stated that certain tasks, including interactions with employees (e.g. performance appraisals and sick leave follow-up) and the building of an organizational culture, should not be performed using digital tools or using them only to a limited extent; for these tasks, they preferred in-person meetings.
    UNASSIGNED: Norwegian healthcare managers\' attitudes toward digital tools are generally positive, but there are areas where they find the tools less suitable.
    UNASSIGNED: The results provide new insights into healthcare by indicating that many managers may have positive attitudes toward digital tools. However, digital leadership may not be applicable equally in all areas of healthcare managers\' work. This raises the question of whether digital leadership can or should be exercised uniformly in every area of health services.
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  • 文章类型: Journal Article
    急性白血病是一种快速进展的血液和骨髓癌症,需要高度复杂,专业,资源密集型临床和支持性护理。加拿大人口老龄化对各种疾病的医疗保健系统提出了前所未有的需求,包括急性白血病.这项工作的目的是为服务提供商制定组织要求,在安大略省的单一付款人医疗保健系统中为18岁及以上的急性白血病患者提供护理。该计划旨在支持简化安大略省的高质量医疗保健。我们与专家小组合作,对文献进行了综述,以综合提供急性白血病护理的组织要求。共制定了229项需求。需求分为主题,包括(1)设施需求,包括基础设施,数据管理,安全,政策和程序;(2)临床服务的可用性和服务的复杂性;(3)人员,包括角色,责任,和持续的教育;(4)患者护理;(5)质量管理;(6)临床研究;(7)实验室服务。这些要求将作为提供服务的框架,护理的复杂性,安全,可访问性,以及患者各级的优质护理,组织,和系统视角。该框架将有助于支持以人为本的护理,强调在家附近提供护理,同时优化专业资源的使用。往前走,安大略省健康(安大略省癌症护理)将继续与该省的急性白血病服务提供商合作,以确定合规性并将重点放在优先领域。
    Acute leukemia is a rapidly progressive cancer of the blood and bone marrow that requires a high degree of complex, specialized, resource-intensive clinical and supportive care. The aging Canadian population has introduced an unprecedented demand on the health care system for a variety of illnesses, including acute leukemia. The purpose of this work was to develop organizational requirements for service providers delivering care for patients aged 18 years and older with acute leukemia within a single-payer health care system in Ontario. This initiative was intended to support streamlining high-quality health care across Ontario. We worked collaboratively with an expert panel to conduct a review of the literature to synthesize the organizational requirements for delivering acute leukemia care. A total of 229 requirements were developed. The requirements were categorized into themes including (1) facility requirements, including infrastructure, data management, safety, policies and procedures; (2) availability of clinical services and service complexity; (3) personnel, including roles, responsibilities, and ongoing education; (4) patient care; (5) quality management; (6) clinical research; and (7) laboratory services. These requirements will act as a framework for the provision of service, complexity of care, safety, accessibility, and quality care across all levels from the patient, organization, and system perspectives. This framework will help support person-centred care, emphasizing providing care close to home, while optimizing the use of specialized resources. Moving forward, Ontario Health (Cancer Care Ontario) will continue to work with acute leukemia service providers in the province to determine compliance and focus improvement efforts in priority areas.
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  • 文章类型: Journal Article
    在公共部门,健康经理占据的职位通常由医疗人员填补,临床,或护理经验,谁被委托承担额外的角色。这项研究的主要目的是采用范围界定审查方法来确定一系列普遍的主题,包括发展熟练的医疗保健经理。
    这项范围审查研究的目的是确定管理专业化领域的关键组成部分,正如Arksey和O\'Malley所描述的.共13项研究,以预定义的关键字为特征,被从Scopus精心挑选出来,WebofScience,PubMed,和Embase,马吉兰,和SID数据库。纳入和排除标准考虑了语言等因素,时间相关性,冗余,与专业化领域的主题对齐,与本调查的总体目标和方法相一致。随后,使用框架分析方法对选定研究的内容进行了严格的主题分析和明智的分类。
    在总共10,117篇文章中,严格的选择过程产生了13篇文章纳入本研究.识别的维度在6个总体领域中进行分类和阐明;即管理科学,教育轨迹,和课程,文化基础设施和意识形态,标准,专业机构和协会,以及许可证和认证。
    为了提高健康管理的有效性,政策制定者和规划者应该将这些维度巧妙地纳入国家卫生系统的框架。
    UNASSIGNED: Within the public sector, health managers occupy positions that are typically filled by individuals with a medical, clinical, or nursing experience who are entrusted with assuming an additional role. The primary objective of this study was to employ a scoping review methodology to ascertain a cluster of prevalent subjects encompassing the development of a proficient health care manager.
    UNASSIGNED: The purpose of this scoping review study was to identify critical components in the field of management professionalization, as described by Arksey and O\'Malley. A total of 13 studies, characterized by predefined keywords, were meticulously culled from Scopus, Web of Science, PubMed, and Embase, Magiran, and SID databases. The inclusion and exclusion criteria considered factors such as language, temporal relevance, redundancy, thematic alignment with the professionalization domain, and congruence with the overarching objectives and methodologies of the present investigation. Subsequently, the contents of the selected studies were subjected to rigorous thematic analysis and judicious categorization using a framework analysis approach.
    UNASSIGNED: From a total of 10,117 articles, a rigorous selection process yielded 13 articles to be included in this study. The identified dimensions are classified and elucidated across 6 overarching domains; namely, the science of management, educational trajectory, and curriculum, cultural infrastructure and ideologies, standards, professional institutions and associations, and licenses and certifications.
    UNASSIGNED: To enhance the efficacy of health management, policymakers and planners ought to adeptly incorporate these dimensions within the framework of the country\'s health system.
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  • 文章类型: Journal Article
    背景:在当今复杂的医疗保健环境中,各级资源限制加剧了,优化卫生专业人员的角色变得越来越重要。跨专业合作,以角色认可和团队合作为基础,改善患者和组织结果。医院药剂师在多学科团队中发挥着关键作用,必须了解医院药剂师角色的多学科观点,以指导角色优先级和组织效率。然而,没有一项研究广泛调查了关于三级环境中不同药剂师角色价值的多学科观点.本研究旨在通过检查非药剂师健康专业人员对医院药剂师角色的看法来解决这一差距,认识到他们的专业利基市场是优化他们在澳大利亚和国际上的角色和服务的关键一步。
    方法:通过虚拟会议平台进行了多个焦点小组讨论和访谈。研究参与者是使用研究调查人员的专业网络招募的,这些网络是非药剂师健康专业人员,具有在医院环境中与药剂师合作的经验。数据来自焦点小组记录的转录本,后来使用描述性统计和专题分析进行了总结。总体主题进行了分类,并根据工作系统模型进行了映射,以概念化多学科反馈的组织含义。将它们与患者和组织结果联系起来。
    结果:27名卫生专业人员参加了焦点小组和访谈,大多数职业是医生和护士。确定了以下三个主要主题:(1)对医院药剂师的总体看法;(2)医院药剂师的专业地位;(3)优化医院药学服务的未来机会。有价值的专业利基包括患者和健康专业教育者,过渡护理促进者和药物分析师的质量使用。
    结论:该研究强调了对澳大利亚医院药剂师角色的重要见解,确定他们的利基专业知识对医疗保健效率和成功至关重要。基于多学科的反馈,该研究倡导战略角色优化和有针对性的研究,以加强临床,经济和组织成果。
    In today\'s complex healthcare landscape, exacerbated by resource constraints at various levels, optimization of health professionals\' roles is becoming increasingly paramount. Interprofessional collaboration, underpinned by role recognition and teamwork, leads to improved patient and organizational outcomes. Hospital pharmacists play a pivotal role in multidisciplinary teams, and it is imperative to understand multidisciplinary viewpoints on hospital pharmacists\' roles to guide role prioritization and organizational efficiency. However, no study extensively investigated multidisciplinary views on values of diverse pharmacist roles in tertiary settings. This study aims to address this gap by examining non-pharmacist health professionals\' views on hospital pharmacists\' roles, recognizing their specialized niches as a crucial step towards optimizing their roles and services in Australia and internationally. Multiple focus group discussions and interviews were held via a virtual conferencing platform. Study participants were recruited using the study investigators\' professional networks who were non-pharmacist health professionals with experience working with pharmacists in hospital settings. Data were collected from transcripts of the focus group recordings, which were later summarized using descriptive statistics and thematic analysis. Overarching themes were categorized and mapped against work system models to conceptualize organizational implications of multidisciplinary feedback, linking them to patient and organizational outcomes. Twenty-seven health professionals participated across focus groups and interviews, with the majority of professions being doctors and nurses. Three major themes were identified as follows: (i) overarching perceptions regarding hospital pharmacists; (ii) professional niches of hospital pharmacists; and (iii) future opportunities to optimize hospital pharmacy services. Valued professional niches included patient and health professional educators, transition-of-care facilitators, and quality use of medicines analysts. The study highlights critical insights into hospital pharmacists\' roles in Australia, identifying their niche expertise as vital to healthcare efficiency and success. Based on multidisciplinary feedback, the study advocates for strategic role optimization and targeted research for enhanced clinical, economic, and organizational outcomes.
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  • 文章类型: Journal Article
    尽管已知韧性与倦怠呈负相关,某些干预措施可以有效地提高复原力,在COVID-19危机期间,人们对在线增强弹性的干预措施知之甚少。这项研究的目的是确定在线弹性增强干预与工作场所社会支持之间的关联。在COVID-19危机期间,在日本大陆和偏远岛屿工作的护士职业倦怠。
    在2020年4月至2021年2月之间进行了前测后测,问卷调查包括二维弹性量表,日本版本的松树倦怠措施,和工作场所社会支持量表。倦怠的变化,弹性,分析了社会支持以及与护理讨论作为干预措施的关联。参与者是来自日本大陆和鹿儿岛县偏远岛屿医院的98名具有1至10年经验的护士,他们参加了2020年4月的基线调查。其中,76人参加了2020年9月的第二次调查,69人参加了干预计划和2021年2月的第三次调查。Zoom的在线干预包括基于扩展和构建理论的小组护理讨论。
    倦怠的变化与工作场所社会支持的变化呈显着的负相关(Coef。=-0.019,95%CI-0.035--0.003),获得性韧性变化与干预之间的相互作用也是如此(Coef.=-0.088,95%CI-0.164-0.011)。
    工作场所社会支持的变化与倦怠的变化显着负相关,干预和获得性韧性的相互作用也是如此。促进这种干预措施并使工作场所的社会支持更容易获得,可能有助于减少护士的职业倦怠。
    UNASSIGNED: Although it is known that resilience is negatively associated with burnout, and that certain interventions can effectively increase resilience, little is known about online resilience-enhancing interventions during the COVID-19 crisis. The aim of this study was to identify the association between an online resilience-enhancing intervention and workplace social support, and burnout among nurses working in the mainland and remote islands of Japan during the COVID-19 crisis.
    UNASSIGNED: Pretest-posttest was conducted between April 2020 and February 2021, and the questionnaire survey included the bidimensional resilience scale, the Japanese version of Pine\'s Burnout Measure, and the workplace social support scale. Changes in burnout, resilience, and social support and the associations with nursing discussions as intervention were analyzed. Participants were 98 Nurses with 1 to 10 years of experience from Japan\'s mainland and remote island hospitals of Kagoshima Prefecture participated in a baseline survey in April 2020. Of these, 76 participated in a secondary survey in September 2020, and 69 participated in the intervention program and a third survey in February 2021. The online intervention over Zoom consisted of small-group nursing discussions based on the broaden-and-build theory.
    UNASSIGNED: Changes in burnout showed a significant negative association with change in workplace social support (Coef. = -0.019, 95% CI -0.035- -0.003), as did the interaction between change in acquired resilience and intervention (Coef. = -0.088, 95% CI -0.164- -0.011).
    UNASSIGNED: Change in workplace social support was significantly negatively associated with changes in burnout, as was the interaction of intervention and acquired resilience. Promotion of this intervention and making workplace social support more accessible may contribute to reduce burnout in nurses.
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  • 文章类型: Journal Article
    领导力很难定义,但很容易识别,并且存在于生活的各个方面。领导者本身从好到坏,其四肢由他们的性格决定,行动,对自我的感知,他们是如何被别人和他们的世界观看待的。个人的价值观为道德决策提供了基础,这使得自我意识成为发展领导者身份的关键因素。本文概述了领导者身份的发展,并为领导者在日常生活中应用道德提供了方法。
    Description Leadership is hard to define but easy to recognize and is found in every facet of life. Leaders themselves range from good to bad, the extremities of which are determined by their character, actions, perception of self, how they are perceived by others and their worldviews. An individual\'s values provide the basis for ethical decisions, which makes self-awareness a critical element in the development of one\'s leader identity. This article provides an overview of leader identity development and offers ways for leaders to apply ethics in their everyday lives.
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  • 文章类型: Journal Article
    描述学习型组织让他们的团队致力于学习和利用组织知识,从而为未来的创新更好地定位自己。专注于个人相互关联学习的组织,团体或团队和组织层面处于最佳位置,以在动态、竞争环境。领导者的责任是投入更多的精力来指导组织的持续发展,成员,和自己。通过不断的学习,组织可以利用学习来创建竞争战略,同时培养变革机会。然而,成功的学习成果不是任何个人或领导者的产物,相反,所有参与的集体工作。专注于组织学习的领导者意识到在竞争环境中经营企业的动态性,并鼓励成员寻求反馈,新的教育机会,开放的沟通,创新解决问题的策略,它们的结合使集体组织不仅能够生存,而且能够蓬勃发展。
    Description A learning organization engages their teams to garner a commitment to learning and leverage organizational knowledge thereby positioning themselves better for future innovation. Organizations that focus on interrelated learning at the individual, group or team and organizational levels are optimally positioned to maximize organizational competitiveness in dynamic, competitive environments. A leader\'s responsibility is to devote more effort to guide the organization\'s continuous development, members, and themselves. Through constant learning, the organization can leverage learning to create competitive strategies while cultivating transformative opportunities. However, successful learning outcomes are not the product of any individual or leader, and instead, the collective work of all involved. Leaders focused on organizational learning realize the dynamic nature of operating a business in a competitive environment and encourage members to seek feedback, new educational opportunities, open communication, and innovative problem-solving strategies, the combination of which enable the collective organization to not just survive but thrive.
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  • 文章类型: Journal Article
    Several Canadian provinces and territories have reformed their health systems by centralizing power, resources, and responsibilities. Our study explored motivating factors and perceived impacts of centralization reforms on public health systems and essential operations.
    A multiple case study design was used to examine three Canadian provinces that have undergone, or are in the process of undergoing, health system reform. Semi-structured interviews were conducted with 58 participants within public health at strategic and operational levels, from Alberta, Ontario, and Québec. Data were analyzed using a thematic analytical approach to iteratively conceptualize and refine themes.
    Three major themes were developed to describe the context and impacts of health system centralization reforms on public health: (1) promising \"value for money\" and consolidating authority; (2) impacting intersectoral and community-level collaboration; and (3) deprioritizing public health operations and contributing to workforce precarity. Centralization highlighted concerns about the prioritization of healthcare sectors. Some core public health functions were reported to operate more efficiently, with less duplication of services, and improvements in program consistency and quality, particularly in Alberta. Reforms were also reported to have diverted funding and human resources away from core essential functions, and diminished the public health workforce.
    Our study highlighted that stakeholder priorities and a limited understanding about public health systems influenced how reforms were implemented. Our findings support calls for modernized and inclusive governance, stable public health funding, and investment in the public health workforce, which may help inform future reforms.
    RéSUMé: OBJECTIFS: Plusieurs provinces et territoires canadiens ont réformé leur système de santé en centralisant le pouvoir, les ressources et les responsabilités. Notre étude a exploré les facteurs sous-jacents et les impacts perçus des réformes de centralisation sur les systèmes et les opérations essentielles de santé publique. MéTHODES: Nous avons mené une étude de cas multiples pour examiner la situation de trois provinces canadiennes qui ont subi ou qui sont en train de réaliser une réforme du système de santé. Des entrevues semi-structurées ont été menées auprès de 58 participants de la santé publique aux niveaux stratégique et opérationnel, en Alberta, en Ontario et au Québec. De façon itérative, nous avons thématiquement analysé les données recueillies. RéSULTATS: Trois thèmes principaux ont été formulés pour décrire le contexte et les impacts des réformes de centralisation du système de santé sur la santé publique : 1) la promesse d’une « optimisation des ressources » et la consolidation de l’autorité, 2) l’impact sur la collaboration intersectorielle et communautaire, et 3) la privatisation des opérations de santé publique et la précarisation de la main-d’œuvre. La centralisation a mis en lumière des préoccupations quant à la priorité accordée aux services de santé. Certaines fonctions essentielles de la santé publique fonctionneraient de manière plus efficace, avec moins de dédoublement des services et des améliorations de la cohérence et de la qualité des programmes, notamment en Alberta. Les réformes auraient aussi détourné des fonds et des ressources humaines des fonctions essentielles de base et auraient réduit les effectifs de la santé publique. CONCLUSION: Notre étude a mis en exergue les priorités des parties prenantes et une compréhension limitée des systèmes de santé publique qui ont influencé la manière dont les réformes ont été mises en œuvre. Nos résultats soutiennent les appels à une gouvernance plus modernisée et inclusive, à un financement stable de la santé publique et à un investissement dans le personnel de santé publique, pouvant ainsi contribuer à alimenter les futures réformes.
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  • 文章类型: Journal Article
    Purpose: The purpose of this study was to explore professional practice leadership models (PPLMs) within the Toronto Academic Health Science Network (TAHSN) by outlining the PPLMs currently in use, identifying elements of the PPLMs from physiotherapists\' perspectives, and determining key features of PPLMs that enhance physiotherapy (PT) practice. Methods: In this qualitative, cross-sectional study, we used focus groups to explore physiotherapists\' knowledge about their facility\'s PPLM, physiotherapists\' role within the PPLM, the impact of professional practice leaders on PT practice, the impact of the PPLM on physiotherapists\' job satisfaction, and the elements of an ideal PPLM. We coded transcripts using qualitative software and followed an inductive data analysis approach to develop themes. Results:We conducted eight focus groups with physiotherapists from six TAHSN facilities (four organizations). Five key features of PPLMs emerged from participants\' perspectives: support network, organizational structure, professional development opportunities, influence of the leader in professional practice, and balance of workloads and accountabilities. Each key feature encompassed a group of interrelated elements - that is, components of the PPLMs that influenced PT practice. Conclusions: Our study is the first to explore elements and key features of the PPLMs used in TAHSN facilities as they relate to PT. We provide five recommendations to enhance PPLMs with respect to the PT profession.
    Objectif :  explorer les modèles de leadership en pratique professionnelle (MLPP) au sein du Toronto Academic Health Science Network (TAHSN). Pour ce faire, répertorier les MLPP en usage, déterminer les éléments du MLPP du point de vue des physiothérapeutes et établir les caractéristiques clés des MLPP qui améliorent l’exercice de la physiothérapie. Méthodologie : les chercheurs de cette étude transversale qualitative ont fait appel à des groupes de travail pour explorer les connaissances des physiothérapeutes à l’égard des MLPP de leur établissement, le rôle des physiothérapeutes au sein des MLPP, les répercussions des leaders en pratique professionnelle sur l’exercice de la physiothérapie, les répercussions des MLPP sur la satisfaction au travail des physiothérapeutes et les éléments d’un MLPP idéal. Ils ont codé les transcriptions à l’aide de logiciels qualitatifs et ont utilisé une approche inductive de l’analyse de données pour dégager les thèmes. Résultats :  les chercheurs ont tenu huit groupes de travail avec des physiothérapeutes de six établissements du TAHSN (quatre organisations). Cinq caractéristiques clés des MLPP émergent des perspectives des participants : le réseau d’entraide, la structure organisationnelle, les possibilités de perfectionnement professionnel, l’influence du leader en pratique professionnelle et l’équilibre des charges de travail et des responsabilités. Chaque caractéristique clé comprenait un groupe d’éléments interreliés, soit les éléments des MLPP qui influaient sur l’exercice de la physiothérapie. Conclusions :  la présente étude est la première à explorer les éléments et les caractéristiques clés des MLPP utilisés en physiothérapie dans les établissements du TAHSN. Les chercheurs proposent cinq recommandations pour améliorer les MLPP en physiothérapie.
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  • 文章类型: Journal Article
    研究共享(核心)设施(RSF)作为专业知识中心运作,有助于加速基础和转化科学。统一订货的集中平台,设备预留,使用集成软件系统对服务进行计费是许多学术机构应该考虑的宝贵资源。本文讨论了最佳实践的考虑因素,并确定了从RSF的两个不同软件系统的实现中吸取的教训。在为RSF实施两个不同的集中计费系统之后,本文确定了最佳实践的考虑因素,并讨论了经验教训。
    Research Shared (core) Facilities (RSF) operate as centers of expertise and help to accelerate basic and translational science. A centralized platform for unified ordering, equipment reservation, and the billing of services using an integrated software system is a valuable resource that many academic institutions should consider. This paper discusses considerations for best practices and identifies lessons learned from the implementation of two different software systems for RSF. After implementing two different centralized billing systems for RSF, this paper identifies considerations for best practices and discusses lessons learned.
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