New Public Management

新公共管理
  • 文章类型: Journal Article
    背景:现在,负责患者和公众参与(PPI)的特定职责的工人通常是英国应用健康研究组织格局的一部分。尽管国家卫生与护理研究所(NIHR)在为英国公共资助的卫生研究开发强大的PPI基础设施方面发挥了先锋作用,在研究的设计和交付中嵌入实质性和可持续的公众投入仍然存在相当大的障碍。值得注意的是,研究人员和临床医生报告说,资助者对可交付成果的取向与将公众参与纳入研究所需的资源和劳动力之间存在紧张关系。这些和其他紧张局势需要进一步调查。
    方法:这是一项具有参与因素的定性研究。使用目的性和滚雪球抽样,并关注区域和机构多样性,我们在英格兰各地对持有NIHR资助的正式PPI职位的个人进行了21次半结构化访谈.通过反身性主题分析对访谈进行了分析,并通过两次与研究参与者的研讨会提出并调整了编码和框架。
    结果:我们提出了五个总体主题,这些主题表明人们对PPI角色的期望与这些角色的结构限制之间越来越紧张:(i)支持的不稳定性;(ii)无形劳动力的生产;(iii)PPI不仅仅是工作;(iv)无控制的问责制;(v)在不改变的情况下进行更改。
    结论:NIHRPPI劳动力在研究活动中嵌入患者和公众投入方面取得了相当大的进展。然而,这一角色并没有解决绩效管理优先事项和PPI劳动之间的紧张关系,而是它的流离失所和潜在的加剧。我们建议,“交付”PPI的期望取决于矛盾的需求,即提供从根本上脱离任何转型劳动的转型干预措施。我们得出的结论是,为改变健康研究生态以更好地响应患者需求而进行的持续努力将需要努力应对这种矛盾需求的力量和后果。
    BACKGROUND: Workers tasked with specific responsibilities around patient and public involvement (PPI) are now routinely part of the organizational landscape for applied health research in the United Kingdom. Even as the National Institute for Health and Care Research (NIHR) has had a pioneering role in developing a robust PPI infrastructure for publicly funded health research in the United Kingdom, considerable barriers remain to embedding substantive and sustainable public input in the design and delivery of research. Notably, researchers and clinicians report a tension between funders\' orientation towards deliverables and the resources and labour required to embed public involvement in research. These and other tensions require further investigation.
    METHODS: This was a qualitative study with participatory elements. Using purposive and snowball sampling and attending to regional and institutional diversity, we conducted 21 semi-structured interviews with individuals holding NIHR-funded formal PPI roles across England. Interviews were analysed through reflexive thematic analysis with coding and framing presented and adjusted through two workshops with study participants.
    RESULTS: We generated five overarching themes which signal a growing tension between expectations put on staff in PPI roles and the structural limitations of these roles: (i) the instability of support; (ii) the production of invisible labour; (iii) PPI work as more than a job; (iv) accountability without control; and (v) delivering change without changing.
    CONCLUSIONS: The NIHR PPI workforce has enabled considerable progress in embedding patient and public input in research activities. However, the role has led not to a resolution of the tension between performance management priorities and the labour of PPI, but rather to its displacement and - potentially - its intensification. We suggest that the expectation to \"deliver\" PPI hinges on a paradoxical demand to deliver a transformational intervention that is fundamentally divorced from any labour of transformation. We conclude that ongoing efforts to transform health research ecologies so as to better respond to the needs of patients will need to grapple with the force and consequences of this paradoxical demand.
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  • 文章类型: Journal Article
    在过去的二十年里,法国经历了被视为范式转变的卫生政策变化。在简要描述了由新的公共管理推动的改革以及随后为预算目的对法国卫生系统的重新集中之后,这些改革的结果似乎低于预期。区域卫生机构内部政策决策的重组以及法国福利精英的崛起削弱了医学界。责任转移战略,政治稀释,空间不平等挥之不去。COVID-19疫情凸显了这些局限性。公共改革失败的负面社会和政治影响越来越明显。
    In the last twenty years, France has gone through health policy changes that are perceived as paradigm shifts. After briefly describing the reforms driven by the new public management and the subsequent re-centralization of the French health system for budgetary purposes, it appears that those reforms had outcomes below expectations. The regrouping of policy decisions within the Regional Health Agencies and the rise of a French Welfare elite weakened the medical profession. Blame-shifting strategy, political dilution, and spatial inequality linger. The COVID-19 epidemic highlights those limitations. The negative societal and political impact of failed public reforms is increasingly evident.
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  • 文章类型: Journal Article
    该研究从芬兰新公共管理(NPM)影响的公共服务和老年护理政策改革的角度,研究了前家庭护理人员离职的原因。在线收集了前家庭护理人员(n=39)的书面叙述,并使用主题内容分析进行了分析。前家庭护理人员离职的原因与四个相互关联的主题有关:需求和资源之间的不匹配,测量驱动的实践,不平衡的工作-生活,道德负担。这些原因反映了老年人家庭护理工作的组织和工作环境的重大变化。需求之间的矛盾,资源,和价值观导致道德困境,并远离老年人护理的劳动力。为了提高护理人员留在老年护理行业的意愿,家庭护理的资源和组织需要改变,包括日常护理工作中的管理支持。
    The study examines former home care workers\' reasons for leaving their jobs from the perspective of reforms in public services and eldercare policies impacted by New Public Management (NPM) in Finland. Written narratives from former home care workers (n = 39) were collected online and analyzed using thematic content analysis. Former home care workers\' reasons for leaving their jobs were connected to four interconnecting themes: mismatch between needs and resources, measurement-driven practices, unbalancing work-life, and ethical burden. These reasons reflected critical changes in the organization of care work and the work environment in older adults\' home care. Contradictions between needs, resources, and values lead to ethical dilemmas and push away from the workforce in eldercare. To improve care workers\' willingness to remain in the eldercare sector, changes are needed in the resourcing and organization of home care, including managerial support in everyday care work.
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  • 文章类型: Journal Article
    挪威医院部门受公共管理启发的新改革已将私营部门的几个功能引入了主要的公共医疗保健系统。自1990年代末以来,为了提高资源利用率,已经进行了几项改革。有,然而,关于长期的知识有限,以及这些改革的全部门影响。在这项研究中,使用涵盖了9年的所有公立医院信托的面板数据集,我们使用数据包络分析(DEA)对医院信托的效率进行了分析,以及Malmquist生产率指数。此后,我们在第二阶段面板数据回归分析中使用效率得分作为因变量。我们表明,在2011年至2019年期间,平均而言,效率随着时间的推移而提高。Further,在第二阶段分析中,我们表明,与激励相关的新公共管理特征与医院效率水平相关。我们发现竞争程度和效率之间没有关联。
    New Public Management-inspired reforms in the Norwegian hospital sector have introduced several features from the private sector into a predominantly public healthcare system. Since the late 1990s, several reforms have been carried out with the intention of improving the utilization of resources. There is, however, limited knowledge about the long-term, and sector-wide effects of these reforms. In this study, using a panel data set of all public hospital trusts spanning nine years, we provide an analysis of the efficiency of hospital trusts using data envelopment analysis (DEA), as well as a Malmquist productivity index. Thereafter we use the efficiency scores as the dependent variable in a second-stage panel data regression analysis. We show that during the period between 2011 and 2019, on average, efficiency has increased over time. Further, in the second-stage analysis, we show that New Public Management features related to incentivization are associated with the level of hospital efficiency. We find no association between degree of competition and efficiency.
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  • 文章类型: Journal Article
    背景:尽管西方政府对新公共管理(NPM)的原则及其刺激“医疗保健企业家精神”的能力充满信心,目前尚不清楚寻求改革医疗服务的政策如何在提供长期医疗服务的个体机构中激发这种企业家精神。这项研究检查了荷兰养老院中患有痴呆症(如阿尔茨海默病)的老年人的这种状况反应。
    方法:进行了为期四年的归纳纵向单案例研究。在此期间,荷兰政府实施了各种基于NPM的医疗改革,这项研究考察了当地的反应如何在疗养院中展开。通过与经理进行的访谈,管理员和支持人员,以及对大量政府指示和内部文件的审查,这篇论文记录了这些改革是如何产生几种类型的企业家精神的,这并不都有利于政府渴望的医疗保健创新。
    结果:该研究记录了在地方层面部署的三个后续策略:取消医疗保健服务;与邻近机构的非医疗保健相关合作;以及在特定医疗保健领域的专业化。这些策略是由特定类型的企业家精神带来的,其中两种是针对行政组织而不是医疗保健创新。该研究讨论了在地方一级进行多种创业变化的含义。
    结论:医疗改革的政府政策可能更有效,如果政策制定者改变以产出为基础的筹资系统,认识到长期医疗保健提供者对客户精神疾病和最终转嫁的进展控制有限。
    BACKGROUND: Despite the great confidence of Western governments in the principles of New Public Management (NPM) and its ability to stimulate \"healthcare entrepreneurship\", it is unclear how policies seeking to reform healthcare services provoke such entrepreneurship in individual institutions providing long-term healthcare. This study examines such situated responses in a Dutch nursing home for elderly people suffering from dementias such as Alzheimer\'s disease.
    METHODS: A four-year inductive longitudinal single-case study has been conducted. During this time period, the Dutch government imposed various NPM-based healthcare reforms and this study examines how local responses unfolded in the nursing home. Through interviews conducted with managers, administrators and supporting staff, as well as the examination of a large volume of government instructions and internal documents, the paper documents how these reforms resulted in several types of entrepreneurship, which were not all conducive to the healthcare innovations the government aspired to have.
    RESULTS: The study records three subsequent strategies deployed at the local level: elimination of healthcare services; non-healthcare related collaboration with neighboring institutions; and specialization in specific healthcare niches. These strategies were brought about by specific types of entrepreneurship - two of which were oriented towards the administrative organization rather than healthcare innovations. The study discusses the implications of having multiple variations of entrepreneurship at the local level.
    CONCLUSIONS: Governmental policies for healthcare reforms may be more effective, if policymakers change output-based funding systems in recognition of the limited control by providers of long-term healthcare over the progression of clients\' mental disease and ultimate passing.
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  • 文章类型: Journal Article
    本文对英国称为“个性化”的实践进行了历史记录。它提供了来自从业者访谈的数据,以显示商业领袖如何,公共部门经理,政策分析师,活动家和其他人在40年的时间里通过商业和政府工作精心打造了他们的个性化实践。这些公共历史由专业传记照亮,这揭示了在技术转让和应用方面的共同利益,数据和数据分析。然而,它们也阐明了在20世纪末和21世纪初改革公共和私营部门官僚机构的尝试。这篇文章询问了专业人员及其个性化实践的流动性如何影响了两者之间先前存在的对比,和分离,公共和私人组织。本文对个性化的评论做出了贡献,认为个性化本质上是私人和私有化过程。这些领域一旦被跨越,剩下的是什么,从谁的角度来看?这段英国历史为个性化及其在其他地方的同义词的比较历史提出了问题。
    This article historicises practices called \'personalization\' in the UK. It presents data from interviews with practitioners to show how business leaders, public sector managers, policy analysts, activists and others have crafted their personalizing practices through commercial and governmental work over a 40-year period. These public histories are illuminated by professional biographies, which reveal common interests in the transfer and application of technology, data and data analytics. Yet they also illuminate attempts to reform bureaucracies in public and private sectors alike during the late 20th and early twenty-first century. The article asks how mobility - of professionals and their personalizing practices - has affected the pre-existing contrast between, and separation of, public and private organizations. This article contributes to commentaries on personalization that view it as an essentially private and privatizing process. What remains of such domains once they have been crossed, and from whose perspective? This UK history raises questions for comparative histories of personalization and its synonyms elsewhere.
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  • 文章类型: Journal Article
    根据新公共管理(NPM),本文重点介绍了法国医疗改革的几个突出特点。这篇论文揭露了经济,行政,和改革的社会背景。它研究横向一体化,例如,区域卫生组织内部的权力集中,指挥链的垂直化,以及随之而来的法国福利精英和运营核心之间的冲突(例如,医学界)。许多领域的结果低于预期。NPM认可的公共组织分裂尚未在法国的医疗保健系统中扎根。与医学界的咨询很少。医生的“自主权和患者”权利消退。
    The article highlights several outstanding features of French healthcare reforms in light of New Public Management (NPM). The paper exposes the economic, administrative, and social context of reforms. It investigates horizontal integration, as exemplified by the concentration of power within the Regional Health Organizations, the verticalization of the chain of command, and ensuing conflicts between the French welfare elite and the operating core (eg, the medical profession). Outcomes were below expectations in many areas. The NPM-endorsed fragmentation of public organizations has yet to take root in the French healthcare system. There was little consultation with the medical profession. Physicians\' autonomy and patients\' rights receded.
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  • 文章类型: Journal Article
    COVID-19在社会抗议活动中抵达智利,质疑国家保护儿童权利的能力。然而,尽管大流行和儿童福利系统内部的冲突使他们的日常工作发生了巨大变化,但儿童政策工作者仍在继续工作。在这篇文章中,我们的目标是了解这些工人是如何经历和克服这些挑战的。我们表明,他们继续对儿童进行干预,以牺牲他们的经济资源和福祉为代价。我们的调查结果强调政府需要立即采取行动,提供指导方针,以改善儿童政策工作者的劳动条件。
    COVID-19 arrived in Chile amid social protests that questioned the State\'s ability to protect children\'s rights. Nevertheless, child policy workers continued working despite the drastic changes to their daily work generated by both the pandemic and conflicts within the child welfare system. In this article, we aim to understand how these workers have experienced and overcome these challenges. We show that they have continued doing interventions with children at the expense of their economic resources and well-being. Our findings highlight the need for the government to take immediate action, offering guidelines to improve child policy workers\' labor conditions.
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  • 文章类型: Journal Article
    我们分析了不同级别政府政治家的政党隶属关系与研究经费的空间分布之间的关系,发展和创新项目。特别是,我们正在调查是否有更多的联邦拨款被授予在德国的项目,其政府是由同一政党在联邦一级负责部领导的联邦国家。我们的数据集包含2010-2019年期间德国公共资助项目的详细信息。使用固定效应估计方法,我们发现补助金分配和研究经费的党派隶属关系之间存在联系,发展和创新项目,特别是较小的。对于这些项目,政治一致性与公共资金平均增加近10,000欧元有关。我们的研究结果表明,公共资金用于研究,开发和创新项目可以比它们更有效地使用。
    We analyze the relationship between the party affiliation of politicians at different levels of government and the spatial distribution of funding for research, development and innovation projects. In particular, we are investigating whether more federal grants are being granted in Germany for projects in federal states whose government is led by the same political party as the responsible ministry at federal level. Our dataset contains detailed information on publicly funded projects in Germany in the period 2010-2019. Using a fixed-effects estimation approach, we find a link between grant allocation and party affiliation of funding for research, development and innovation projects, in particular smaller ones. For these projects, political alignment is associated with an average increase in public funding by almost 10,000 euro. Our results suggest that public funds for research, development and innovation projects could be used more efficiently than they are.
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  • 文章类型: Journal Article
    虽然在过去的二十年里,新公共管理实践(NPM)已经在学术界和高等教育中被采用,本文正在以一种特定的社会哲学方式研究它们的作用:最重要的问题是,在复杂的社会背景下,科学的组织可能使科学和研究工作良好。起点是一个明显的直觉:学术界将被NPM“节约”(基本上,有什么东西是从外面来的,令人不安的内部)。哈贝马斯为这种直觉提供了复杂的理论。相比之下,这里提出的论点是,我们应该考虑NPM潜在的问题,但不是从学术界以外的经济学或行政管理下降。这是因为NPM通常无法帮助研究和科学运作良好。在这种(而不是“散文主义”而不是严格的演绎)考虑中,因此,我将试探性地讨论一种替代方法,该方法在将它们转换为不同的设置时占用了关键的直觉。如果我们把科学和研究理解为一种生命形式,出现了一幅不同的画面,仍然可以带来内在的标准,但同时更广泛地组成它们。这概述了对NPM的社会哲学批判。因此,决定性因素不是NPM的出处。决定性的是,它解决了一些组织问题,同时又创造了新的问题。最后,概述了NPM的具体情况如何允许[通过“学院”提出一些关于学院的假设,我指的是整个研究界(如“学术界”)]未来的组织。前negativo,定性评估标准和创作自由似乎必须发挥更大的作用。
    While New Public Management practices (NPM) have been adopted in academia and higher education over the past two decades, this paper is investigating their role in a specifically socio-philosophical way: The preeminent question is what organization of science is likely to make science and research work well in the context of a complex society. The starting point is an obvious intuition: that academia would be \"economized\" by NPM (basically, that something is coming from the outside and is disturbing the inside). Habermas provides a sophisticated theorization for this intuition. In contrast, the thesis advanced here is that we should consider NPM potentially problematic-but not for descending from economics or administration outside academia. It is because NPM often cannot help research and science to function well. In this (rather \"essayistic\" than strictly deductive) consideration, I will therefore tentatively discuss an alternative approach that takes up critical intuitions while transposing them into a different setting. If we understand science and research as a form of life, a different picture emerges that can still bring immanent standards to bear, but at the same time compose them more broadly. This outlines a socio-philosophical critique of NPM. Accordingly, the decisive factor is not NPM\'s provenance. What is decisive is that it addresses some organizational problems while at the same time creating new ones. At the end, an outlook is sketched on how the specific situation of NPM allows some hypotheses on academy\'s [by \"academy\", I am referring to the whole research community (like \"academia\")] future organization. Ex negativo, it seems likely that qualitative evaluation criteria and creative freedom will have to play a greater role.
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