usability testing

可用性测试
  • 文章类型: Systematic Review
    背景:研究表明,移动应用程序有可能作为痴呆症护理的非药物干预措施,改善痴呆症患者及其非正式护理人员的生活质量。然而,人们对痴呆症护理中这些移动应用程序的需求和隐私方面知之甚少。
    目的:这篇综述旨在了解痴呆症患者及其护理人员在应用功能方面的现有移动应用在痴呆症护理中的前景,可用性测试,隐私,和安全。
    方法:ACM数字图书馆,Cochrane中央控制试验登记册,Compendex,Embase,Inspec,OvidMEDLINE,PsycINFO,Scopus被搜查了.如果研究包括居住在社区的痴呆症患者,他们非正式的照顾者,或两者兼而有之;专注于使用智能手机或平板电脑的痴呆症护理应用;并涵盖了该应用的可用性评估。记录进行了独立筛选,和2个审阅者提取数据。使用循证医学中心关键评估工具和混合方法评估工具评估纳入研究的偏倚风险。使用了主题合成,并根据每个研究目标对研究结果进行了总结和列表。
    结果:总体而言,44项研究包括在这篇综述中,在2015年之后发布了39篇(89%)。总的来说,研究中包括50个应用程序,与照顾者相比,为痴呆症患者作为最终用户开发了更多的应用程序。大多数研究(27/44,61%)使用平板电脑。最常见的应用程序功能是认知刺激。这篇评论提出了9个应用程序可用性主题:用户界面,物理考虑,屏幕尺寸,互动挑战,满足用户需求,缺乏对APP需求的自我意识,污名,技术缺乏经验,和技术支持。总的来说,5种方法(问卷调查,采访,观察,测井,和焦点小组)用于评估可用性。很少关注隐私和安全方面,包括数据传输和保护,为痴呆症患者提供的移动应用程序。
    结论:本审查的局限性包括1名审查人员进行全文筛选,它限制以英文发表的研究,以及排除缺乏经验可用性测试的应用程序。因此,在痴呆症护理领域,可用的应用程序可能存在不完整的表示。然而,这篇综述强调了与可用性相关的重大问题,隐私,以及为痴呆症患者及其护理人员提供的现有移动应用程序的安全性。这项审查的结果提供了一个有价值的框架,以指导应用程序开发人员和研究人员在隐私政策开发领域,应用程序开发策略,以及为他们的应用程序进行彻底的可用性测试的重要性。考虑到这些因素,可以推进该领域的未来工作,以提高痴呆症护理应用程序的质量和有效性。
    背景:PROSPEROCRD42020216141;https://www.crd.约克。AC.uk/prospro/display_record.php?RecordID=216141。
    RR2-10.1159/000514838。
    Studies have shown that mobile apps have the potential to serve as nonpharmacological interventions for dementia care, improving the quality of life of people living with dementia and their informal caregivers. However, little is known about the needs for and privacy aspects of these mobile apps in dementia care.
    This review seeks to understand the landscape of existing mobile apps in dementia care for people living with dementia and their caregivers with respect to app features, usability testing, privacy, and security.
    ACM Digital Library, Cochrane Central Register of Controlled Trials, Compendex, Embase, Inspec, Ovid MEDLINE, PsycINFO, and Scopus were searched. Studies were included if they included people with dementia living in the community, their informal caregivers, or both; focused on apps in dementia care using smartphones or tablet computers; and covered usability evaluation of the app. Records were independently screened, and 2 reviewers extracted the data. The Centre for Evidence-Based Medicine critical appraisal tool and Mixed Methods Appraisal Tool were used to assess the risk of bias in the included studies. Thematic synthesis was used, and the findings were summarized and tabulated based on each research aim.
    Overall, 44 studies were included in this review, with 39 (89%) published after 2015. In total, 50 apps were included in the study, with more apps developed for people living with dementia as end users compared with caregivers. Most studies (27/44, 61%) used tablet computers. The most common app feature was cognitive stimulation. This review presented 9 app usability themes: user interface, physical considerations, screen size, interaction challenges, meeting user needs, lack of self-awareness of app needs, stigma, technological inexperience, and technical support. In total, 5 methods (questionnaires, interviews, observations, logging, and focus groups) were used to evaluate usability. There was little focus on the privacy and security aspects, including data transfer and protection, of mobile apps for people living with dementia.
    The limitations of this review include 1 reviewer conducting the full-text screening, its restriction to studies published in English, and the exclusion of apps that lacked empirical usability testing. As a result, there may be an incomplete representation of the available apps in the field of dementia care. However, this review highlights significant concerns related to the usability, privacy, and security of existing mobile apps for people living with dementia and their caregivers. The findings of this review provide a valuable framework to guide app developers and researchers in the areas of privacy policy development, app development strategies, and the importance of conducting thorough usability testing for their apps. By considering these factors, future work in this field can be advanced to enhance the quality and effectiveness of dementia care apps.
    PROSPERO CRD42020216141; https://www.crd.york.ac.uk/prospero/display_record.php?RecordID=216141.
    RR2-10.1159/000514838.
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  • 文章类型: Systematic Review
    背景:移动应用程序是当今社会实践和社会努力的基本工具。然而,这些技术通常不适用于老年用户。鉴于这部分用户越来越多地使用移动应用程序,以及某些服务可能对他们的生活质量产生的影响,比如移动医疗,个人理财,或在线行政程序,移动应用程序设计师需要一套明确的指导方针。针对老年人的现有建议侧重于对某些老年人群体的调查,或者尚未从实验结果中提取。
    目的:在这项研究工作中,我们系统地回顾了为基于对老年人的可用性测试的移动应用程序设计提供建议的科学文献,并将这些建议组织成一套有意义的设计指南.
    方法:我们对2010年至2021年的期刊和会议文章进行了系统的文献综述。我们纳入了对60岁以上人群进行可用性测试的文章,并提出了有关移动软件设计的可转让指南,最终形成了40篇文章。然后,我们进行了3轮分析的主题分析,以提供其他不同建议的含义。在这个阶段,我们放弃了只有一篇文章提出的建议,基于特定的移动应用程序,因此是不可转让的,基于其他作者的文献(而不是基于可用性测试结果的建议),或者没有充分争论。剩下的建议,我们确定了共同点,为每个指导方针写了一份忠实的声明,使用了一套通用语言,并将指南分类,从而形成一组不同的建议。
    结果:在27个结果指南中,规则简化和增加交互式控件之间的大小和距离是横向的,意义最大。其余的指导方针分为5类(帮助和培训,导航,视觉设计,认知负荷,和交互)以及视觉设计中的相应子类别(布局,图标,和外观)和交互(输入和输出)。这些建议是结构化的,详细解释,并用从选定的研究中提取的应用实例进行说明,在适当的地方。我们讨论了应用这些准则的设计含义,与相关研究的背景。我们还讨论了以下方法的局限性,强调需要进行进一步的实验,以更好地了解老年人如何使用移动应用程序,以及如何在考虑到这些用户的情况下更好地设计此类应用程序。
    结论:编制的指南支持设计满足老年人需求的移动应用程序,因为它们基于对60岁以上用户的实际可用性测试结果。
    Mobile apps are fundamental tools in today\'s society for practical and social endeavors. However, these technologies are often not usable for older users. Given the increased use of mobile apps by this group of users and the impact that certain services may have on their quality of life, such as mobile health, personal finance, or online administrative procedures, a clear set of guidelines for mobile app designers is needed. Existing recommendations for older adults focus on investigations with certain groups of older adults or have not been extracted from experimental results.
    In this research work, we systematically reviewed the scientific literature that provided recommendations for the design of mobile apps based on usability testing with older adults and organized such recommendations into a meaningful set of design guidelines.
    We conducted a systematic literature review of journal and conference articles from 2010 to 2021. We included articles that carried out usability tests with populations aged >60 years and presented transferable guidelines on mobile software design, resulting in a final set of 40 articles. We then carried out a thematic analysis with 3 rounds of analysis to provide meaning to an otherwise diverse set of recommendations. At this stage, we discarded recommendations that were made by just 1 article, were based on a specific mobile app and were therefore nontransferrable, were based on other authors\' literature (as opposed to recommendations based on the results of usability tests), or were not sufficiently argued. With the remaining recommendations, we identified commonalities, wrote a faithful statement for each guideline, used a common language for the entire set, and organized the guidelines into categories, thereby giving shape to an otherwise diverse set of recommendations.
    Among the 27 resulting guidelines, the rules Simplify and Increase the size and distance between interactive controls were transversal and of the greatest significance. The rest of the guidelines were divided into 5 categories (Help & Training, Navigation, Visual Design, Cognitive Load, and Interaction) and consequent subcategories in Visual Design (Layout, Icons, and Appearance) and Interaction (Input and Output). The recommendations were structured, explained in detail, and illustrated with applied examples extracted from the selected studies, where appropriate. We discussed the design implications of applying these guidelines, contextualized with relevant studies. We also discussed the limitations of the approach followed, stressing the need for further experimentation to gain a better understanding of how older adults use mobile apps and how to better design such apps with these users in mind.
    The compiled guidelines support the design of mobile apps that cater to the needs of older adults because they are based on the results of actual usability tests with users aged >60 years.
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  • 文章类型: Journal Article
    此范围审查旨在确定远程康复(TR)系统的设计和可用性测试,以及其最适合康复患有慢性病的成年人的特征和功能。
    搜索在PubMed中进行,EBSCO,WebofScience,和Cochrane图书馆在2017年1月至2022年12月之间发表的研究。我们遵循了乔安娜·布里格斯研究所的指导方针和阿克西和奥马利的框架。筛查由两名审查人员进行,数据提取由第一作者进行。然后,我们进一步审查了这些数据,并与团队成员进行了彻底的讨论.
    总共确定了31个结果,以开发和测试远程康复系统为核心标准,包括一个针对心血管疾病的移动应用程序,癌症,糖尿病,和慢性呼吸系统疾病。所有开发的系统都来自多学科团队,并采用混合方法研究。我们提出了“输入-过程-输出”框架,该框架确定了系统设计和可用性测试的阶段。通过系统设计,我们报告了使用以用户为中心的设计,迭代设计,用户的需求和特点,理论支撑发展,专家小组占64%,75%,86%,82%,71%的研究,分别。我们记录了适度可用性测试的应用,未经审核的测试(1),74%的人进行了未经调节的测试(2),63%,15%的研究,分别。确定的设计和测试活动产生了一个成熟的系统,高保真原型,和81.5%的发布系统,15%,和3.5%,分别。
    本评论为需要通过使用移动应用程序进行远程监控来进行长期管理的广泛慢性疾病的TR系统设计和测试提供了框架。确定的“输入-过程-输出”框架突出显示了输入,设计,发展,和改进作为系统设计的组成部分。它还确定了用于进行可用性测试的“已调节-未调节”模型。这篇评论说明了TR系统的特征和功能以及医疗保健专业人员的角色。
    UNASSIGNED: This scoping review aimed to identify the design and usability testing of a telerehabilitation (TR) system, and its characteristics and functionalities that are best-suited for rehabilitating adults with chronic diseases.
    UNASSIGNED: Searches were conducted in PubMed, EBSCO, Web of Science, and Cochrane library for studies published between January 2017 and December 2022. We followed the Joanna Briggs Institute guidelines and the framework by Arksey and O\'Malley. Screening was undertaken by two reviewers, and data extraction was undertaken by the first author. Then, the data were further reviewed and discussed thoroughly with the team members.
    UNASSIGNED: A total of 31 results were identified, with the core criteria of developing and testing a telerehabilitation system, including a mobile app for cardiovascular diseases, cancer, diabetes, and chronic respiratory disorders. All developed systems resulted from multidisciplinary teams and employed mixed-methods research. We proposed the \"input-process-output\" framework that identified phases of both system design and usability testing. Through system design, we reported the use of user-centered design, iterative design, users\' needs and characteristics, theory underpinning development, and the expert panel in 64%, 75%, 86%, 82%, and 71% of the studies, respectively. We recorded the application of moderated usability testing, unmoderated testing (1), and unmoderated testing (2) in 74%, 63%, and 15% of the studies, respectively. The identified design and testing activities produced a matured system, a high-fidelity prototype, and a released system in 81.5%, 15%, and 3.5%, respectively.
    UNASSIGNED: This review provides a framework for TR system design and testing for a wide range of chronic diseases that require prolonged management through remote monitoring using a mobile app. The identified \"input-process-output\" framework highlights the inputs, design, development, and improvement as components of the system design. It also identifies the \"moderated-unmoderated\" model for conducting usability testing. This review illustrates characteristics and functionalities of the TR systems and healthcare professional roles.
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  • 文章类型: Review
    背景:手势交互系统越来越多地被使用,主要在游戏中,扩大娱乐的想法,并提供经验,以促进更好的身体和/或心理健康。因此,有必要建立评估这些接口可用性的机制,使手势成为互动的基础,实现功能和易用性之间的平衡。
    目的:本研究旨在对基于手势的游戏的可用性评估方法进行系统综述,考虑具有运动感测能力的设备。我们考虑了使用的可用性方法,常见的接口问题,以及构建良好的基于手势的游戏所采用的策略。
    方法:研究集中在四个电子数据库上:IEEE,计算机协会(ACM),Springer,和ScienceDirect于2015年9月4日至21日。在评估的1427项研究中,10符合资格标准。作为一个要求,我们考虑了关于基于手势的游戏的研究,Kinect和/或Wii作为设备,以及使用可用性方法来评估用户界面。
    结果:在10项研究中发现,方法没有标准化,因为它们考虑了不同的分析变量.异质,作者使用不同的工具来评估基于手势的界面,没有提出默认方法。问卷调查是最常用的工具(70%,7/10),其次是采访(30%,3/10),以及观察和录像(20%,2/10).此外,60%(6/10)的研究使用基于手势的严肃游戏来评估老年参与者在康复任务中的表现。这突出了需要为老年人创建评估协议,以根据用户的年龄和限制提供用户友好的界面。
    结论:通过这项研究,我们得出结论,这个领域需要一种严肃游戏的可用性评估方法,尤其是老年人的游戏,并且方法和测试协议的定义可以为用户提供更多的舒适度,福利,和信心。
    BACKGROUND: Gestural interaction systems are increasingly being used, mainly in games, expanding the idea of entertainment and providing experiences with the purpose of promoting better physical and/or mental health. Therefore, it is necessary to establish mechanisms for evaluating the usability of these interfaces, which make gestures the basis of interaction, to achieve a balance between functionality and ease of use.
    OBJECTIVE: This study aims to present the results of a systematic review focused on usability evaluation methods for gesture-based games, considering devices with motion-sensing capability. We considered the usability methods used, the common interface issues, and the strategies adopted to build good gesture-based games.
    METHODS: The research was centered on four electronic databases: IEEE, Association for Computing Machinery (ACM), Springer, and Science Direct from September 4 to 21, 2015. Within 1427 studies evaluated, 10 matched the eligibility criteria. As a requirement, we considered studies about gesture-based games, Kinect and/or Wii as devices, and the use of a usability method to evaluate the user interface.
    RESULTS: In the 10 studies found, there was no standardization in the methods because they considered diverse analysis variables. Heterogeneously, authors used different instruments to evaluate gesture-based interfaces and no default approach was proposed. Questionnaires were the most used instruments (70%, 7/10), followed by interviews (30%, 3/10), and observation and video recording (20%, 2/10). Moreover, 60% (6/10) of the studies used gesture-based serious games to evaluate the performance of elderly participants in rehabilitation tasks. This highlights the need for creating an evaluation protocol for older adults to provide a user-friendly interface according to the user\'s age and limitations.
    CONCLUSIONS: Through this study, we conclude this field is in need of a usability evaluation method for serious games, especially games for older adults, and that the definition of a methodology and a test protocol may offer the user more comfort, welfare, and confidence.
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  • 文章类型: Journal Article
    The use of Web-based interventions to deliver mental health and behavior change programs is increasingly popular. They are cost-effective, accessible, and generally effective. Often these interventions concern psychologically sensitive and challenging issues, such as depression or anxiety. The process by which a person receives and experiences therapy is important to understanding therapeutic process and outcomes. While the experience of the patient or client in traditional face-to-face therapy has been evaluated in a number of ways, there appeared to be a gap in the evaluation of patient experiences of therapeutic interventions delivered online. Evaluation of Web-based artifacts has focused either on evaluation of experience from a computer Web-design perspective through usability testing or on evaluation of treatment effectiveness. Neither of these methods focuses on the psychological experience of the person while engaged in the therapeutic process.
    This study aimed to investigate what methods, if any, have been used to evaluate the in situ psychological experience of users of Web-based self-help psychosocial interventions.
    A systematic literature review was undertaken of interdisciplinary databases with a focus on health and computer sciences. Studies that met a predetermined search protocol were included.
    Among 21 studies identified that examined psychological experience of the user, only 1 study collected user experience in situ. The most common method of understanding users\' experience was through semistructured interviews conducted posttreatment or questionnaires administrated at the end of an intervention session. The questionnaires were usually based on standardized tools used to assess user experience with traditional face-to-face treatment.
    There is a lack of methods specified in the literature to evaluate the interface between Web-based mental health or behavior change artifacts and users. Main limitations in the research were the nascency of the topic and cross-disciplinary nature of the field. There is a need to develop and deliver methods of understanding users\' psychological experiences while using an intervention.
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  • 文章类型: Journal Article
    全面搜索的请求,例如支持系统评价的搜索,似乎正在演变为健康科学图书馆环境中的常规实践。收集这些搜索的术语通常是一个耗时的过程。此案例研究报告了可搜索的基于Web的存储库的开发,MedTerm搜索辅助,作为图书馆员从系统审查搜索中分享生物医学术语的一种手段。
    Requests for comprehensive searches, such as searches to support systematic reviews, seem to be evolving into routine practice in the health sciences library environment. Collecting terminology for these searches is often a time-consuming process. This case study reports on the development of a searchable Web-based repository, MedTerm Search Assist, as a means for librarians to share biomedical terminology from systematic review searches.
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