healthcare quality

医疗保健质量
  • 文章类型: Journal Article
    在医疗保健系统中,在过去的30年里,所谓的周末效应(WE)的预测负值已得到国际认可。WE被认为是患者在非工作日住院时可能发生的风险增加,与工作日相同的住院相比,持续严重的并发症。这项研究的目的是回顾性地验证,一旦在周末或假期犯了错误,与工作日发生的错误相比,这意味着并发症的风险更高,包括死亡,以统计和医学法律的方式。
    三个不同的评估人员在超过20年的时间内独立检查了总共378起医学法律案件。当AJ声称至少发生了一项时,最终的医疗行为和遗漏被标记为“错误”;“涉嫌错误”包括EW的报告与AJ的报告不一致的情况;最后,当AJ和EW在评估中都同意时,\'没有错误\'。与工作日相比,周末发生错误的风险更高(OR=3.3,95%CI=1.6;7.4;p值<0.001)。当死亡发生时,延迟诊断是主要原因(p=0.02),而通常情况下,破坏性行为更常见。
    我们从医学法律角度验证了WE对患者预后的影响。改善意大利NHS的几种设置的含义是多种多样的,许多是医疗保健管理的后果。
    UNASSIGNED: In the healthcare system, in the last 30 years, the prognostically negative value of the so-called Weekend Effect (WE) has been internationally recognized. The WE is regarded as the increased risk a patient might incur when hospitalized during non-working days, of enduring severe complications in comparison to the same hospitalization that occur on working days. The aim of this study was to retrospectively verify whether, once a mistake was made during weekends or on holidays, in comparison to a mistake occurred on workdays, it subsequently implied a higher risk of complications, death included, in a statistical and medico-legal way.
    UNASSIGNED: Three different evaluators independently examined a total of 378 medico-legal cases over a more than 20-year period. Eventual medical actions and omissions were labelled as \'mistake\' when the AJ claimed that at least one occurred; \'alleged mistake\' included the cases where the EW\'s report disagreed with the AJ\'s one; finally, \'no mistake\' when both the AJ and the EW agreed in their evaluations. During weekends there is a higher risk that a mistake occurs (OR=3.3, 95% CI=1.6;7.4; p-value<0.001) compared to weekdays. When death occurs, delayed diagnosis is the main cause (p=0.02), whereas a damaging action is more frequently claimed in general.
    UNASSIGNED: We verified as actual the impact of the WE on patients\' outcome from a medico-legal point of view. The implications for an improvement of the several settings of the Italian NHS are various, and many are the consequences in the healthcare management.
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  • 文章类型: Journal Article
    急性精神病护理不足会严重影响患者的健康和医疗保健质量。精神病治疗出院后的早期再入院很常见,预防这些对患者以及适当的资源分配很重要。出院后全科医生(GP)接触与再入院率之间的关系仍有待探索,院前全科医生接触和出院后参与之间的关联也是如此。
    目的:本研究调查了出院后全科医生接触及其与计划外精神病医院接触者的门诊复诊和住院再入院的关系。包括访视前接触GP对14天内出院后护理的影响。
    方法:利用丹麦医疗保健系统(2019-2023年)的数据,分析了计划外的精神病医院接触和随后14天的全科医生接触。
    结果:在298,085名非计划精神病医院接触者中,12.6%的患者作为门诊患者进行了14天的重诊,13.6%的患者作为住院患者再次入院14天。在正常工作时间内,GP接触与计划外门诊复诊(HR0.45,95%CI0.44-0.47)和住院再入院(HR0.43,95%CI0.41-0.44)的风险降低相关。同样,使用全科医生随叫随到服务与降低计划外复诊(HR0.87,95%CI0.81-0.94)和再入院(HR0.81,95%CI0.76-0.87)的风险相关.在计划外的精神病医院接触前两天内与GP接触增加了在出院后14天内与GP接触的可能性。
    结论:出院后遇到GP与计划外的精神病医院接触后14天门诊再就诊和住院再入院率较低相关。精神病医院接触前的全科医生接触可提高出院后预约的出勤率,提示促进全科医生预约精神保健的潜在功效。
    Insufficient acute psychiatric care substantially impacts patient well-being and healthcare quality. Early readmissions after discharge from psychiatric care are common, and preventing these is important for the patients as well as appropriate resource allocation. The relationship between post-discharge general practitioner (GP) contact and readmission rates remains to be explored, as does the association between pre-hospital GP contact and post-discharge engagement.
    OBJECTIVE: This study examines post-discharge GP contact and its association with outpatient revisits and inpatient readmissions among unplanned psychiatric hospital contacts, including the impact of pre-visit GP contact on post-discharge care within 14 days.
    METHODS: Utilizing data from the Danish healthcare system (2019-2023), unplanned psychiatric hospital contacts and subsequent 14-day GP encounters were analyzed.
    RESULTS: Of 298,085 unplanned psychiatric hospital contacts, 12.6% had a 14-day revisit as an outpatient and 13.6% had a 14-day readmission as an inpatient. During regular business hours, GP contact was associated with a decreased risk of unplanned outpatient revisits (HR 0.45, 95% CI 0.44-0.47) and inpatient readmissions (HR 0.43, 95% CI 0.41-0.44). Similarly, utilizing GP on-call services was linked to a reduced risk of unplanned revisits (HR 0.87, 95% CI 0.81-0.94) and readmissions (HR 0.81, 95% CI 0.76-0.87). Having a GP contact within two days before an unplanned psychiatric hospital contact increased the likelihood of having a GP contact within 14 days post-discharge.
    CONCLUSIONS: Post-discharge GP encounters were associated with lower rates of 14-day outpatient revisits and inpatient readmissions following unplanned psychiatric hospital contacts. GP contact before psychiatric hospital contact enhances attendance at post-discharge appointments, suggesting a potential efficacy of promoting GP appointments for mental health care.
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  • 文章类型: Journal Article
    最初的APEAS研究,于2007年6月进行,检查了西班牙初级医疗保健(PHC)的不良事件(AE)。从那以后,医疗保健系统发生了重大变化。为了评估这些变化,一项研究于2019年6月在塔拉戈纳营地PHC地区(CTPHC)进行.这项横断面研究旨在确定塔拉戈纳营地20个PHC中心的不良事件。数据收集使用APEAS-2007改编的在线问卷,并对APEAS-2007和CTPHC-2019进行了比较统计分析。结果显示,护理通知增加,家庭医生通知减少。此外,总体报告的AE较少,特别是与药物相关的事件和与医疗保健相关的感染,无伤害事件的增加。然而,与临床结局恶化相关的AE,沟通问题,护理管理,行政失误增多。关于严重性,严重不良事件减少,加上中度不良事件的增加。尽管家庭医生认为与药物相关的事件有所减少,AE的总体可预防性保持不变.总之,报告模式,自然,西班牙PHC不良事件的因果因素随着时间的推移而演变。虽然药物相关事件和严重不良事件有所减少,沟通中存在挑战,护理管理,和临床结果。尽管专业人员报告严重程度降低,对可预防性的认识仍然是一个需要关注的领域。
    The initial APEAS study, conducted in June 2007, examined adverse events (AEs) in Spanish Primary Healthcare (PHC). Since then, significant changes have occurred in healthcare systems. To evaluate these changes, a study was conducted in the Camp de Tarragona PHC region (CTPHC) in June 2019. This cross-sectional study aimed to identify AEs in 20 PHC centres in Camp de Tarragona. Data collection used an online questionnaire adapted from APEAS-2007, and a comparative statistical analysis between APEAS-2007 and CTPHC-2019 was performed. The results revealed an increase in nursing notifications and a decrease in notifications from family doctors. Furthermore, fewer AEs were reported overall, particularly in medication-related incidents and healthcare-associated infections, with an increase noted in no-harm incidents. However, AEs related to worsened clinical outcomes, communication issues, care management, and administrative errors increased. Concerning severity, there was a decrease in severe AEs, coupled with an increase in moderate AEs. Despite family doctors perceiving a reduction in medication-related incidents, the overall preventability of AEs remained unchanged. In conclusion, the reporting patterns, nature, and causal factors of AEs in Spanish PHC have evolved over time. While there has been a decrease in medication-related incidents and severe AEs, challenges persist in communication, care management, and clinical outcomes. Although professionals reported reduced severity, the perception of preventability remains an area that requires attention.
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  • 文章类型: Journal Article
    非处方助听器(OTCHAs)有可能帮助美国成年人轻度至中度听力损失,尤其是在农村社区,在那里,获得听力保健的机会极其有限或根本不存在。这项研究的目的是描述在阿拉巴马州五个农村县进行的OTCHA临床试验,并提供与参与者使用和护理这些助听器有关的初步轶事数据。简而言之,对于这项临床试验,有听力损失的成年人被随机分为三组,在那里他们得到不同程度的支持设置,使用,并保持他们的场外交易。进行听力测试和调查,以评估他们从助听器中受益的程度与单词理解有关,在自然环境中与他人交流,和助听器的使用和护理。目前,轶事研究结果表明,尽管一些参与者需要很少的支持才能成功使用助听器,其他人很难设置和照顾他们的设备,可以受益于个性化的指导。未来的定量研究将评估成功的助听器益处和使用所需的支持程度。有可能,药学和听力学专业人员之间的合作可以通过支持在农村药房环境中使用和购买OTCHAs来增加获得听力保健的机会。
    Over-the-counter hearing aids (OTC HAs) have the potential to help adults with perceived mild-to-moderate hearing loss across the US, especially in rural communities, where access to hearing healthcare is extremely limited or non-existent. The purpose of this study was to describe an OTC HA clinical trial being conducted in five rural counties of Alabama and to provide preliminary anecdotal data related to the use and care of these hearing aids by the participants. In brief, for this clinical trial, adults with hearing loss were randomly placed in one of three groups where they received varying levels of support for setting, using, and maintaining their OTC HAs. Listening tests and surveys were administered to assess the extent to which they benefitted from the hearing aids as related to word understanding, communication with others in natural settings, and hearing aid use and care. Currently, anecdotal findings suggested that, although some participants required very little support to successfully use their hearing aids, others had difficulty setting and caring for their devices and could have benefitted from individualized guidance. Future quantitative studies will assess the extent of support needed for successful hearing aid benefit and use. Potentially, collaborations among pharmacy and audiology professionals could lead to increased access to hearing healthcare by supporting the use and purchase of OTC HAs in rural pharmacy settings.
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  • 文章类型: Journal Article
    背景:初级卫生保健(PHC)一直是检测的关键因素,西班牙COVID-19病例的监测和治疗。我们描述了PHC实践(PCP)如何组织医疗保健以保证质量和安全,根据COVID-19患病率,西班牙17个地区之间是否存在差异。
    方法:通过PRICOV-19欧洲在线调查对西班牙PCP进行的横断面研究。问卷包括每个PCP的结构和过程项目。数据收集时间为2021年1月至5月。进行了描述性和比较分析以及逻辑回归模型,以确定不同地区COVID-19患病率的差异(低<5%或高≥5%)。
    结果:二百六十六个PCP回答。83.8%的PCP位于高发地区。超过70%的PCP是多专业团队。PCPs主要是老年人(60.9%)和慢性病患者(53.0%)。关于结构指标,检测到的患病率没有差异。在77.1%的PCP中,行政人员更多地参与提供建议。尽管73%的行政人员参与了电话分类,但只有53%的PCP具有电话协议。高患病率地区提供远程评估(20.4%对2.3%,p0.004)和在线平台下载管理文件的频率高于低患病率(30%对4.7%,p<0.001)。高流行地区的卫生当局雇用了更多的后备工作人员,尤其是护士(63.9%和37.8%,p<0.001。OR:4.20(1.01-8.71))。63.5%的PCP为慢性病患者提供了前瞻性护理。41.0%的PCP认识到患有严重疾病的患者不知道要预约。在低患病率的情况下,79.1%的PCP延迟护理,而在高患病率地区为65.9%(p0.240)。68%的PCP同意政府没有足够的支持来提供适当的功能。61%的高患病率PCP和69.5%的低患病率PCP(p:0.036)认为政府对COVID-19管理指南的作用是积极的。
    结论:西班牙PCP共享一个基本的标准化PCP的结构和共同的临床程序,由于公共卫生当局在大流行中的集中化。因此,在高患病率和低患病率地区之间,未发现安全性和护理质量的相关差异.为应对这一流行病,有效地雇用了护士和行政人员。病情严重的患者发生了延迟护理,对心理健康和亲密伴侣暴力影响患者的随访很少。然而,在大多数PCP中,为慢性病患者提供前瞻性护理.
    BACKGROUND: Primary Health Care (PHC) has been key element in detection, monitoring and treatment of COVID-19 cases in Spain. We describe how PHC practices (PCPs) organized healthcare to guarantee quality and safety and, if there were differences among the 17 Spanish regions according to the COVID-19 prevalence.
    METHODS: Cross-sectional study through the PRICOV-19 European Online Survey in PCPs in Spain. The questionnaire included structure and process items per PCP. Data collection was due from January to May 2021. A descriptive and comparative analysis and a logistic regression model were performed to identify differences among regions by COVID-19 prevalence (low < 5% or high ≥5%).
    RESULTS: Two hundred sixty-six PCPs answered. 83.8% of PCPs were in high prevalence regions. Over 70% PCPs were multi-professional teams. PCPs attended mainly elderly (60.9%) and chronic patients (53.0%). Regarding structure indicators, no differences by prevalence detected. In 77.1% of PCPs administrative staff were more involved in providing recommendations. Only 53% of PCPs had a phone protocol although 73% of administrative staff participated in phone triage. High prevalence regions offered remote assessment (20.4% vs 2.3%, p 0.004) and online platforms to download administrative documents more frequently than low prevalence (30% vs 4.7%, p < 0.001). More backup staff members were hired by health authorities in high prevalence regions, especially nurses (63.9% vs 37.8%, p < 0.001. OR:4.20 (1.01-8.71)). 63.5% of PCPs provided proactive care for chronic patients. 41.0% of PCPs recognized that patients with serious conditions did not know to get an appointment. Urgent conditions suffered delayed care in 79.1% of PCPs in low prevalence compared to 65.9% in high prevalence regions (p 0.240). A 68% of PCPs agreed on having inadequate support from the government to provide proper functioning. 61% of high prevalence PCPs and 69.5% of low ones (p: 0.036) perceived as positive the role of governmental guidelines for management of COVID-19.
    CONCLUSIONS: Spanish PCPs shared a basic standardized PCPs\' structure and common clinical procedures due to the centralization of public health authority in the pandemic. Therefore, no relevant differences in safety and quality of care between regions with high and low prevalence were detected. Nurses and administrative staff were hired efficiently in response to the pandemic. Delay in care happened in patients with serious conditions and little follow-up for mental health and intimate partner violence affected patients was identified. Nevertheless, proactive care was offered for chronic patients in most of the PCPs.
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  • 文章类型: Journal Article
    自2000年代初以来,英国国家卫生服务(NHS)已扩大了在私立医院提供公共资助的医疗服务,以满足不断增长的选择性医疗需求。这项研究旨在比较患者的结果,私立和NHS医院提供选择性髋关节和膝关节置换术时的效率和不良事件。
    我们进行了一项基于人群的队列研究,包括≥18岁的患者,在2016年1月1日至2019年3月31日期间,在英格兰的私立和NHS医院接受公共资助的选择性髋关节或膝关节置换。估计了三种患者结局指标的比较概率(院内死亡率,紧急再入院28天,医院转移),两项有效措施(术前住院时间(LOS)>0天和术后LOS>2天),和四个不良事件(医院相关感染,药物不良反应,压疮,静脉血栓栓塞)。Probit回归用于调整可观察到的混杂因素,然后进行工具变量(IV)分析,以解决患者水平未观察到的混杂因素。然后使用倾向得分匹配作为稳健性检查。
    我们的研究样本包括私立医院的169,232名患者,NHS医院的262,659名患者。从probit回归估计表明,在私立医院接受治疗与降低住院死亡率的可能性相关(-0.0009,95%CI-0.0010,-0.0007),急诊再入院(-0.0181,95%CI-0.0191,-0.0172),医院转院(-0.0076,95%CI-0.0084,-0.0068),术后LOS延长(-0.1174,95%CI-0.1547,-0.0801),医院相关感染(-0.0115,95%CI-0.0123,-0.0107),药物不良反应(-0.0051,95%CI-0.0056,-0.0046),压疮(-0.0017,95%CI-0.0019,-0.0014),和静脉血栓栓塞(-0.0027,95%CI-0.0031,-0.0022)。IV分析在私立医院和NHS医院之间没有显着差异,除了私立医院发生医院相关感染的概率较低(-0.0057,95%CI-0.0081,-0.0032),在私立医院中,术后LOS延长的可能性更大(0.2653,95%CI0.1833,0.3472)。倾向得分匹配产生与probit回归相似的结果。
    我们的研究结果表明,在使用probit回归或倾向得分匹配时,私立医院和NHS医院之间在患者层面存在潜在的不可观察的混淆。
    这项研究没有获得任何专项资金。
    UNASSIGNED: Since the early 2000s, the National Health Service (NHS) in England has expanded provision of publicly funded care in private hospitals as a strategy to meet growing demand for elective care. This study aims to compare patient outcomes, efficiency and adverse events in private and NHS hospitals when providing elective hip and knee replacement.
    UNASSIGNED: We conducted a population-based cohort study including patients ≥18 years, undergoing a publicly funded elective hip or knee replacement in private and NHS hospitals in England between January 1st 2016 and March 31st 2019. Comparative probability was estimated for three patient outcome measures (in-hospital mortality, emergency readmissions with 28 days, hospital transfers), two efficiency measures (pre-operative length of stay (LOS) >0 day and post-operative LOS >2 days), and four adverse events (hospital-associated infection, adverse drug reactions, pressure ulcers, venous thromboembolism). Probit regression was used to adjust for observable confounding followed by instrumental variable (IV) analyses to also account for unobserved confounding at the patient-level. Propensity score matching was then used as a robustness check.
    UNASSIGNED: Our study sample included 169,232 patients in private hospitals, and 262,659 patients in NHS hospitals. Estimates from probit regression indicated that treatment in private hospital was associated with reduced probability of in-hospital mortality (-0.0009, 95% CI -0.0010, -0.0007), emergency readmissions (-0.0181, 95% CI -0.0191, -0.0172), hospital transfers (-0.0076, 95% CI -0.0084, -0.0068), prolonged post-operative LOS (-0.1174, 95% CI -0.1547, -0.0801), hospital-associated infection (-0.0115, 95% CI -0.0123, -0.0107), adverse drug reactions (-0.0051, 95% CI -0.0056, -0.0046), pressure ulcers (-0.0017, 95% CI -0.0019, -0.0014), and venous thromboembolism (-0.0027, 95% CI -0.0031, -0.0022). IV analyses produced no significant differences between private and NHS hospitals, except for lower probability in private hospitals of hospital-associated infection (-0.0057, 95% CI -0.0081, -0.0032), and greater probability in private hospitals of prolonged post-operative LOS (0.2653, 95% CI 0.1833, 0.3472). Propensity score matching produced similar results to probit regression.
    UNASSIGNED: Our findings indicate there is potentially important unobservable confounding at the patient-level between private and NHS hospitals not adjusted for when using probit regression or propensity score matching.
    UNASSIGNED: This research did not receive any dedicated funding.
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  • 文章类型: Journal Article
    目的:患者积极参与促进质量和安全是医疗保健的优先事项。我们调查了牙科患者如何看待他们作为合作伙伴在各种牙科护理环境中促进质量和安全的作用。
    方法:焦点小组会议在三个牙科诊所进行:一个学术牙科中心,社区牙科诊所,和一个大型团体私人诊所,从2018年10月至2019年7月。通过传单或口碑邀请招募患者。每个疗程持续2.5小时,患者在开始时完成了人口和信息调查。录音被转录,由两名独立的审稿人使用Dedoose进行了混合主题分析。
    结果:47名参与者参加了8次焦点小组会议;70.2%为女性,38.3%为45-64岁。结果分为三个主要主题:患者对牙科质量和安全性的总体看法;患者对不良牙科事件的反应;以及患者在促进质量和安全性方面的作用。牙科患者愿意通过精心选择提供者来参与促进质量和安全性,共同决策,自我宣传,并提供治疗后提供者评估。他们对不良牙科事件的反应因牙科实践设置的类型而异。影响患者对牙科质量和安全性的总体看法的一些因素包括提供者证书,沟通技巧,清洁度,和牙科治疗的耐久性。
    结论:牙科实践设置的类型影响了患者作为合作伙伴促进牙科质量和安全性的愿望。尽管患者承认在他们的护理中可以发挥重要作用,他们参与的意愿取决于他们与提供者的关系以及他们对提供者接受患者反馈的看法.
    OBJECTIVE: Active patient involvement in promoting quality and safety is a priority for healthcare. We investigated how dental patients perceive their role as partners in promoting quality and safety across various dental care settings.
    METHODS: Focus group sessions were conducted at three dental practice settings: an academic dental center, a community dental clinic, and a large group private practice, from October 2018-July 2019. Patients were recruited through flyers or word-of-mouth invitations. Each session lasted 2.5 h and patients completed a demographic and informational survey at the beginning. Audio recordings were transcribed, and a hybrid thematic analysis was performed by two independent reviewers using Dedoose.
    RESULTS: Forty-seven participants took part in eight focus group sessions; 70.2% were females and 38.3% were aged 45-64 years. Results were organized into three major themes: patients\' overall perception of dental quality and safety; patients\' reaction to an adverse dental event; and patients\' role in promoting quality and safety. Dental patients were willing to participate in promoting quality and safety by careful provider selection, shared decision-making, self-advocacy, and providing post-treatment provider evaluations. Their reactions towards adverse dental events varied based on the type of dental practice setting. Some factors that influenced a patient\'s overall perception of dental quality and safety included provider credentials, communication skills, cleanliness, and durability of dental treatment.
    CONCLUSIONS: The type of dental practice setting affected patients\' desire to work as partners in promoting dental quality and safety. Although patients acknowledged having an important role to play in their care, their willingness to participate depended on their relationship with their provider and their perception of provider receptivity to patient feedback.
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  • 文章类型: Journal Article
    背景:在埃塞俄比亚,人们越来越关注改善医疗设施中患者的安全。然而,缺乏对埃塞俄比亚文化敏感的有效和可靠的工具来衡量卫生专业实践环境,导致难以构建安全气候评估,并将组织研究与成果研究进一步联系起来.这项研究检查了埃塞俄比亚医疗保健背景下的阿姆哈拉语中安全态度问卷(SAQ)的心理测量特性。
    方法:进行以医院为基础的横断面研究设计。使用正向和反向翻译方法将SAQ精心翻译成阿姆哈拉语。使用来自7位患者安全和医疗质量专家的输入来评估内容的有效性。面部有效性是通过医疗保健专业人员的反馈建立的。然后,阿姆哈拉语SAQ(SAQ-A)分发给在11家公立医院工作的648名参与者,共完成并返回611份有效问卷(答复率95.2%)。Cronbach的阿尔法,麦当劳的欧米茄,复合可靠性,相关分析,并计算了平均方差估计,并进行验证性因素分析。进行描述性分析以描述社会人口统计学特征。P值≤0.05被认为具有统计学意义。表格,数字,图表,和文本用于数据表示。
    结果:31项SAQ-A的整体内部一致性(Cronbach'salpha)为0.903,表明可靠性出色。验证性因素分析表明,每个维度和整个结构的模型拟合良好(χ2=1086.675,df=412,p<0.001,比较拟合指数(CFI)=0.923,塔克·刘易斯指数(TLI)=0.913,均方根近似误差(RMSEA)=0.052)。医院医护人员的积极响应率为32.1%。六个维度的积极响应率是团队合作氛围(59.7%),安全气候(41.9%),工作满意度(57.1%),工作条件(37.5%),管理感知(37.6%),和压力识别(46.2%)。
    结论:SAQ的阿姆哈拉语翻译显示出良好的心理测量特性,使其成为评估讲阿姆哈拉语的埃塞俄比亚医疗保健从业人员的安全态度的有价值的工具。
    BACKGROUND: In Ethiopia, there is a growing concern about improving patients\' safety in healthcare facilities. However, the lack of a valid and reliable instrument sensitive to the Ethiopian culture for measuring health professional practice environment leads to difficulty in constructing evaluations of safety climate and further linking organizational research to outcomes research. This research study examined the psychometric properties of the Safety Attitude Questionnaire (SAQ) in the Amharic language within an Ethiopian healthcare context.
    METHODS: A hospital-based cross-sectional study design was conducted. The SAQ was meticulously translated into Amharic using forward and backward translation methods. Content validity was evaluated with input from seven patient safety and healthcare quality experts. Face validity was established through feedback from healthcare professionals. Then, the Amharic SAQ (SAQ-A) was distributed to 648 participants working in 11 public hospitals, and a total of 611 valid questionnaires were completed and returned (95.2% response rate). Cronbach\'s alpha, McDonald\'s omega, composite reliability, correlation analysis, and average variance estimation were calculated, and confirmatory factor analysis was performed. Descriptive analyses were performed to describe socio-demographic characteristics. A P-value of ≤0.05 was considered statistically significant. Tables, figures, charts, and texts are used for data presentation.
    RESULTS: The overall internal consistency (Cronbach\'s alpha) for the 31-item SAQ-A was 0.903, indicating excellent reliability. Confirmatory factor analyses demonstrated a good model fit for each dimension and the entire construct (χ2=1086.675, df=412, p<0.001, comparative fit index (CFI)=0.923, Tucker Lewis index (TLI)=0.913, and root mean square error of approximation (RMSEA)=0.052). The positive response rate of healthcare workers in hospitals was 32.1%. The positive response rates of the six dimensions were teamwork climate (59.7%), safety climate (41.9%), job satisfaction (57.1%), working conditions (37.5%), perception of management (37.6%), and stress recognition (46.2%).
    CONCLUSIONS: The Amharic translation of the SAQ showed good psychometric properties, making it a valuable tool for assessing safety attitudes among Amharic-speaking Ethiopian healthcare practitioners.
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  • 文章类型: Journal Article
    服务用户和护理人员的意见对于确定创新和实施系统变更的方法至关重要。本研究旨在探讨服务使用者的观点和经验,并考虑他们为心理健康挑战所使用的服务以及对服务改革的建议。
    对20名参与者(15名护理人员和5名服务用户)进行了采访。
    数据中出现了八个类别。它们是:系统中的几个漏洞,获得服务的障碍,服务不适合目的,服务隔离运行,系统不是以人为中心,服务使用者和照顾者受到的待遇很差,服务超负荷和资源不足,以及服务改革的建议。受访者报告说,精神卫生服务持续缺乏资金和资源是这些缺陷的主要原因。受访者还指出,需要创新来重新调整服务方向,以确保护理的连续性,需要培训精神卫生专业人员,以更好地了解服务使用者及其照顾者的需求。
    需要对更大,更多样化的样本进行更多研究,以进一步探索这些发现。
    UNASSIGNED: The opinions of service users and carers are crucial to identifying ways to innovate and implement system change. This study aims to explore the views and experiences of service users and carerson the services they have used for their mental health challenges and their suggestions for service reform.
    UNASSIGNED: Twenty participants (15 carers and 5 service users) were interviewed for the study.
    UNASSIGNED: Eight categories emerged from the data. They were: Several gaps in the system, Barriers to accessing services, Services are not fit for purpose, Services operate in isolation, System is not person focused, Service users and carers are treated poorly, Services are overloaded and under resourced and Recommendations for service reform. Respondents reported that a persistent lack of funding and resources for mental health services was a main cause of these shortcomings. Respondents also noted that innovations were needed to re-orient services to enable continuity of care, and training of mental health professionals was needed for a better understanding of the needs of service users and their carers.
    UNASSIGNED: Additional research is needed with larger and more diverse samples to further explore these findings.
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  • 文章类型: Journal Article
    提供高效的医疗服务至关重要,在对医疗保健资源的需求不断增长以及优化医院运营的需求的推动下。在这种情况下,在解决紧迫问题的同时创新和改善服务的动力至关重要。医院在有效管理内部派遣服务方面面临挑战。将这类服务外包,可减轻医院员工的负担,降低成本,并引入专业知识。然而,紧迫的动力在于提高服务质量,降低成本,探索创新方法。随着对医疗保健服务需求的增长,迫切需要简化医院业务。内部运输服务的延误可能对患者护理产生深远的影响,需要迅速和有效的解决办法。根据台湾医疗中心的调度数据,本研究构建了医院服务资源优化配置的决策模型。采用仿真技术,我们仔细研究医院服务目前的组织方式和运作方式。在我们的研究中,我们利用了台中医疗中心的调度数据,台湾,从2020年1月到2020年12月。我们的发现强调了智能调度策略与仅限于最近的可用工人的部署相结合的潜力。我们的研究表明,对于需要紧急关注的病例,以前从5%到34%不等的延迟率可以显著降低到3%到18%。然而,重要的是要认识到,工人派遣的领域仍然受到多方面影响因素的影响。显然,必须建立全面的调度机制,作为提高医院服务运营效率的更广泛动力的一部分。
    The provision of efficient healthcare services is essential, driven by the increasing demand for healthcare resources and the need to optimize hospital operations. In this context, the motivation to innovate and improve services while addressing urgent concerns is critical. Hospitals face challenges in managing internal dispatch services efficiently. Outsourcing such services can alleviate the burden on hospital staff, reduce costs, and introduce professional expertise. However, the pressing motivation lies in enhancing service quality, minimizing costs, and exploring innovative approaches. With the rising demand for healthcare services, there is an immediate need to streamline hospital operations. Delays in internal transportation services can have far-reaching implications for patient care, necessitating a prompt and effective solution. Drawing upon dispatch data from a healthcare center in Taiwan, this study constructed a decision-making model to optimize the allocation of hospital service resources. Employing simulation techniques, we closely examine how hospital services are currently organized and how they work. In our research, we utilized dispatch data gathered from a healthcare center in Taichung, Taiwan, spanning from January 2020 to December 2020. Our findings underscore the potential of an intelligent dispatch strategy combined with deployment restricted to the nearest available workers. Our study demonstrates that for cases requiring urgent attention, delay rates that previously ranged from 5% to 34% can be notably reduced to a much-improved 3% to 18%. However, it is important to recognize that the realm of worker dispatch remains subject to a multifaceted array of influencing factors. It becomes evident that a comprehensive dispatching mechanism must be established as part of a broader drive to enhance the efficiency of hospital service operations.
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