Quality of healthcare

医疗保健质量
  • 文章类型: Journal Article
    背景:本研究旨在提出一种半自动方法,用于在意大利国家卫生系统(NHS)内监测随访检查的等待时间,由于官方数据库中缺乏必要的结构化信息,目前尚不可能。
    方法:已经开发了一种基于自然语言处理(NLP)的管道,用于从推荐文本中提取等待时间信息,以便在伦巴第地区进行后续检查。10.000个推荐的手动注释数据集已用于开发管道,而10.000个推荐的另一个手动注释数据集已用于测试其性能。随后,该管道已用于分析2021年规定的所有1200万次推荐,并于2022年5月在伦巴第大区进行。
    结果:基于NLP的管道在从推荐文本中识别等待时间信息方面表现出高精度(0.999)和召回率(0.973),归一化精度高(0.948-0.998)。随访检查转介文本中时间指示的总体报告较低(2%),显示出不同医学学科和处方医生类型的显着差异。在报告等待时间的推荐中,16%的人经历了延误(平均延误=19天,标准偏差=34天),在医学学科和地理区域之间观察到显著差异。
    结论:使用NLP被证明是评估后续检查等待时间的宝贵工具,由于慢性病的重大影响,这对NHS尤其重要,后续考试至关重要。卫生当局可以利用此工具来监控NHS服务的质量并优化资源分配。
    BACKGROUND: This study aims to propose a semi-automatic method for monitoring the waiting times of follow-up examinations within the National Health System (NHS) in Italy, which is currently not possible to due the absence of the necessary structured information in the official databases.
    METHODS: A Natural Language Processing (NLP) based pipeline has been developed to extract the waiting time information from the text of referrals for follow-up examinations in the Lombardy Region. A manually annotated dataset of 10 000 referrals has been used to develop the pipeline and another manually annotated dataset of 10 000 referrals has been used to test its performance. Subsequently, the pipeline has been used to analyze all 12 million referrals prescribed in 2021 and performed by May 2022 in the Lombardy Region.
    RESULTS: The NLP-based pipeline exhibited high precision (0.999) and recall (0.973) in identifying waiting time information from referrals\' texts, with high accuracy in normalization (0.948-0.998). The overall reporting of timing indications in referrals\' texts for follow-up examinations was low (2%), showing notable variations across medical disciplines and types of prescribing physicians. Among the referrals reporting waiting times, 16% experienced delays (average delay = 19 days, standard deviation = 34 days), with significant differences observed across medical disciplines and geographical areas.
    CONCLUSIONS: The use of NLP proved to be a valuable tool for assessing waiting times in follow-up examinations, which are particularly critical for the NHS due to the significant impact of chronic diseases, where follow-up exams are pivotal. Health authorities can exploit this tool to monitor the quality of NHS services and optimize resource allocation.
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  • 文章类型: Review
    背景:在古巴,没有ST段抬高型心肌梗死(STEMI)的登记,对绩效指标的分析也没有广泛报道。
    目的:对古巴STEMI患者的研究进行综述,以描述医疗质量。
    方法:Cochrane图书馆,EMBASE,PubMed,Scopus和SciELO,以及国家期刊的档案,都在古巴搜索STEMI的文章,从2000年到2020年3月。如果他们报告了再灌注治疗的应用数量或百分比;阿司匹林的给药,依那普利-卡托普利(ACEI)或β受体阻滞剂;出院时患者的状况;以及患者或系统的延迟时间。最后,包括17例报告,包括7823例患者。
    结果:对3991例患者(51%)进行了溶栓治疗,695例(8.9%)死亡。只有四项研究,有880名患者,提供有关ACEI处方的数据,阿司匹林,和β受体阻滞剂,381例(45.3%),824(93.6%),464例(52.7%)患者,分别。在5项研究中报道了冠状动脉介入治疗3422例患者,在661年执行(19.3%)。结论:与类似情况相比,STEMI患者的护理质量似乎较差。溶栓给药仍然很低,虽然死亡率在这一时期有所下降。其他药物治疗没有充分实现。
    In Cuba, there is neither a registry of ST Elevation Myocardial Infarction (STEMI), nor are analysis of performance measures widely reported.
    A review of Cuban studies of patients with STEMI was carried out to describe quality of medical care.
    Cochrane Library, EMBASE, PubMed, Scopus and SciELO, as well as archives of national journals, were all searched for articles on STEMI in Cuba, from 2000 to March 2020. They were included if they reported number or percentage of application of reperfusion therapy; administration of aspirin, enalapril-captopril (ACEI) or beta-blockers; status of patients at discharge; and patient or system delay times. Finally, 17 reports with 7823 patients were included.
    Thrombolytic therapy was administered to 3991 patients (51%), and 695 patients (8.9%) died. Only four studies, with 880 patients, presented data about prescription of ACEI, aspirin, and beta-blockers, which were administered to 381 (45.3%), 824 (93.6%), 464 (52.7%) patients, respectively. Coronary intervention was reported in 5 studies with 3422 patients, being performed in 661 (19.3%).  Conclusions: Quality of care of patients with STEMI seems to be poorer than reported in similar scenarios. Thrombolytic administration is still low, although mortality decreases in this period. Other pharmacological treatments were insufficiently fulfilled.
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  • 文章类型: Review
    背景:国际上已经采用了医疗保健认证计划,以保持服务质量和安全性。认证评估组织对一系列标准的遵守情况。支持认证好处的证据基础是混合的,可能受到当地标准实施和实施差异的影响。成功的实施与优化监管有关,资金和政府承诺。认证的实施是一项复杂的干预措施,需要进行调整以满足不同环境的上下文差异。比较各国实施认证的原因和方式,以支持有效实施新计划和改进现有系统。
    方法:本文介绍了来自澳大利亚的四个案例研究,博茨瓦纳,丹麦和约旦考虑高收入和中高收入国家的地理分布和混合。数据来自对认证计划文件的审查以及与感兴趣国家认证机构主任的后续讨论。每个案例研究都根据标准化的比较框架进行了总结:1)目标(为什么);2)计划实施(如何);3)基于事后措施的结果(什么);4)经验教训(推动者,barriers).
    结果:认证计划均在2000年代引入,以提高质量和安全性。每个国家的文件都概述了引入认证计划的动机,主要由政府发起。这些方案是在划定的医疗保健部门采用的(例如,初级保健和医院设置),采用强制性和自愿性方法。实施支持的重点是标准的解释和实施,以及对符合标准的变化采取后续行动,在宣布调查后。大多数标准关注患者安全,以病人为中心,和治理,但是在使用质量管理标准集或患者护理的支持过程之间有所不同。评估计划成功和测量结果的方法各不相同。经常报告的成功实施的推动者包括强有力的领导和对进程的所有权。缺乏质量安全意识,质量改进方法方面的培训不足和工作人员调动是最常见的挑战。
    结论:对各个国家的认证计划进行的案例分析强调了所采用的一致策略,关键的促成因素,障碍,以及上下文差异的影响。我们描述为什么的框架,如何,什么,和经验教训证明了在高收入和中高收入国家使用的方法的创新和实验,医院、初级保健和专科诊所。
    Healthcare accreditation programmes have been adopted internationally to maintain the quality and safety of services. Accreditation assesses the compliance of organizations to a series of standards. The evidence base supporting the benefits of accreditation is mixed, potentially influenced by differences in local implementation and operationalization of standards. Successful implementation is associated with optimizing regulation, funding, and government commitment. Implementation of accreditation is a complex intervention that needs to be tailored to meet contextual differences across settings. Comparing why and how accreditation is implemented across countries supports the effective implementation of new programmes and refinements to existing systems. This article presents four case studies from Australia, Botswana, Denmark, and Jordan to consider a geographic spread and mix of high- and upper-middle-income countries. The data were derived from a review of accreditation programme documents and follow-up discussions with directors of the accrediting bodies in the countries of interest. Each case study was summarized according to a standardized framework for comparison: (i) goals (why), (ii) programme implementation (how), (iii) outcomes based on pre-post measures (what), and (iv) lessons learned (enablers and barriers). The accreditation programmes were all introduced in the 2000s to improve quality and safety. Documents from each country outlined motivations for introducing an accreditation programme, which was predominantly initiated by the government. The programmes were adopted in demarcated healthcare sectors (e.g. primary care and hospital settings), with a mix of mandatory and voluntary approaches. Implementation support centred on the interpretation and operationalization of standards and follow-up on variation in compliance with standards, after announced surveys. Most standards focused on patient safety, patient centredness, and governance but differed between using standard sets on quality management or supportive processes for patient care. Methods for evaluation of programme success and outcomes measured varied. Frequently reported enablers of successful implementation included strong leadership and ownership of the process. A lack of awareness of quality and safety, insufficient training in quality improvement methods, and transfer of staff represented the most common challenges. This case analysis of accreditation programmes in a variety of countries highlights consistent strategies utilized, key enabling factors, barriers, and the influence of contextual differences. Our framework for describing why, how, what, and lessons learned demonstrates innovation and experimentation in approaches used across high- and upper-middle-income countries, hospital and primary care, and specialist clinics.
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  • 文章类型: Journal Article
    目的:尽管很难定义中风护理的质量,具有中度至重度神经功能缺损的急性缺血性卒中(AIS)患者可能会受益于具有卒中单元的具有血栓切除术能力的医院(TCHs),中风专家,和大量的血管内血栓切除术(EVT)病例。
    方法:从2013年至2016年收集的国家审计数据中,确定了在24小时内到达的潜在EVT候选人,其基线美国国立卫生研究院卒中量表评分≥6。医院被分类为TCH(≥15例EVT/y,行程单位,和中风专家),无EVT的初级卒中医院(PSHs-无EVT,0case/y),和PSHs与EVT。使用随机截获多水平逻辑回归分析30天和1年病死率(CFRs)。
    结果:在35004例AIS患者中,7954例(22.7%)EVT候选者被纳入本研究。无EVTPSHs的平均30天CFR为16.3%,14.8%的PSHs-with-EVT,和11.0%的TCH。无EVTPSHs的平均1年CFR为37.5%,带EVT的PSHs中的31.3%,和26.2%的TCH。在TCH中,在30天的CFR(比值比[OR],0.92;95%置信区间[CI],0.76至1.12),但在1年的CFR(或,0.84;95%CI,0.73至0.96)。
    结论:当在TCH治疗EVT候选者时,1年CFR显著降低。TCH不是仅基于EVT的数量来定义的,而且还基于中风单元和中风专家的存在。这支持了韩国对TCH认证的需求,并表明每年的EVT案例量可用于鉴定TCH。
    OBJECTIVE: Although it is difficult to define the quality of stroke care, acute ischemic stroke (AIS) patients with moderate-to-severe neurological deficits may benefit from thrombectomy-capable hospitals (TCHs) that have a stroke unit, stroke specialists, and a substantial endovascular thrombectomy (EVT) case volume.
    METHODS: From national audit data collected between 2013 and 2016, potential EVT candidates arriving within 24 hours with a baseline National Institutes of Health Stroke Scale score ≥6 were identified. Hospitals were classified as TCHs (≥15 EVT case/y, stroke unit, and stroke specialists), primary stroke hospitals (PSHs) without EVT (PSHs-without-EVT, 0 case/y), and PSHs-with-EVT. Thirty-day and 1-year case-fatality rates (CFRs) were analyzed using random intercept multilevel logistic regression.
    RESULTS: Out of 35 004 AIS patients, 7954 (22.7%) EVT candidates were included in this study. The average 30-day CFR was 16.3% in PSHs-without-EVT, 14.8% in PSHs-with-EVT, and 11.0% in TCHs. The average 1-year CFR was 37.5% in PSHs-without-EVT, 31.3% in PSHs-with-EVT, and 26.2% in TCHs. In TCHs, a significant reduction was not found in the 30-day CFR (odds ratio [OR], 0.92; 95% confidence interval [CI], 0.76 to 1.12), but was found in the 1-year CFR (OR, 0.84; 95% CI, 0.73 to 0.96).
    CONCLUSIONS: The 1-year CFR was significantly reduced when EVT candidates were treated at TCHs. TCHs are not defined based solely on the number of EVTs, but also based on the presence of a stroke unit and stroke specialists. This supports the need for TCH certification in Korea and suggests that annual EVT case volume could be used to qualify TCHs.
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  • 文章类型: Journal Article
    近几十年来,临床伦理案例咨询的评估一直是一项重要的研究任务。严格的评估框架对于提高磋商质量至关重要,因此,患者护理质量。已经提出了不同的方法来适当地评估这些服务并确定适当的经验端点。一个关键的挑战是,在评估服务质量时,应该考虑哪些经验端点以及出于什么原因。在本文中,我们主张采用以道德顾问为出发点的方法。第一步,我们描述了评估临床伦理案例的经验和伦理特征。我们表明,干预措施的行动方式和明确的规范性构成了两个特征,这对选择适当的质量标准构成了挑战,需要特别注意。第二步,我们概述了如何通过将经验可衡量的终点与规范理论联系起来,分析伦理顾问在临床伦理案例咨询服务中的作用,以解释现有的挑战。最后,我们讨论了我们的评估研究模型的实际意义。
    Evaluation of clinical ethical case consultations has been discussed as an important research task in recent decades. A rigid framework of evaluation is essential to improve quality of consultations and, thus, quality of patient care. Different approaches to evaluate those services appropriately and to determine adequate empirical endpoints have been proposed. A key challenge is to provide an answer to the question as to which empirical endpoints-and for what reasons-should be considered when evaluating the quality of a service. In this paper, we argue for an approach that adopts the role of ethics consultants as its point of departure. In a first step, we describe empirical and ethical characteristics of evaluating clinical ethical case. We show that the mode of action and the explicit normative character of the interventions constitute two characteristics which pose challenges to the selection of appropriate quality criteria and require special attention. In a second step, we outline the way in which an analysis of the role of ethics consultants in the context of a clinical ethical case consultation services can account for the existing challenges by linking empirically measurable endpoints with normative theory. Finally, we discuss practical implications of our model for evaluation research.
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  • 文章类型: Journal Article
    BACKGROUND: The rapid shift in hospital governance in the past few years suggests greater orthopedist involvement in management roles, would have wide-reaching benefits for the efficiency and effectiveness of healthcare delivery. This paper analyzes the dynamics of orthopedist involvement in the management of clinical activities for three orthopedic care pathways, by examining orthopedists\' level of involvement, describing the implications of such involvement, and indicating the main responses of other healthcare workers to such orthopedist involvement.
    METHODS: We selected four contrasting cases according to their level of governance in a Canadian university hospital center. We documented the institutional dynamics of orthopedist involvement in the management of clinical activities using semi-structured interviews until data saturation was reached at the 37th interview.
    RESULTS: Our findings show four levels (Inactive, Reactive, Contributory and Active) of orthopedist involvement in clinical activities. With the underlying nature of orthopedic surgeries, there are: (i) some activities for which decisions cannot be programmed in advance, and (ii) others for which decisions can be programmed. The management of unforeseen events requires a higher level of orthopedist involvement than the management of events that can be programmed.
    CONCLUSIONS: Beyond simply identifying the underlying dynamics of orthopedists\' involvement in clinical activities, this study analyzed how such involvement impacts management activities and the quality-of-care results for patients.
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  • 文章类型: Journal Article
    UNASSIGNED: Selective reporting of results in published case-control studies has been widely suspected, but little comprehensive information on selective reporting is available with regard to case-control studies. We aimed to evaluate the concordance of findings between publications and the protocols of case-control studies and to assess the level of selective reporting of results in case-control studies.
    UNASSIGNED: The databases of Embase, Medline, Scopus, and Web of Science were searched to identify case-control study protocols published between January 1, 1990 and December 31, 2017. The numbers and characteristics of predefined exposures (or factors) were extracted from the protocols. The reported and unreported factors were both collected from the published studies and protocols. The frequency of selective reporting of results were estimated by identifying the discrepancies of factors between the protocols and the published studies. Study sample size and the extent of selective reporting of factors were measured by a Spearman correlation analysis.
    UNASSIGNED: Fourteen protocols with 24 published studies and 159 factors were identified, of which eight protocols (57.1%) had discrepancies between the publications and protocols. The prevalence of incomplete reporting in published case-control studies was 42.9% (6/14), with participant characteristics, anthropometric and laboratory measurement variables more likely to be unreported. A total of 16,835 cases and 56,049 controls were recruited in the 14 protocols of case-control studies (sample size ranges from 428 to 52,596 per study). Sample size had no statistical significance with selective reporting of results (P > 0.05).
    UNASSIGNED: The study protocols should be publicly available prior to the completion of case-control studies so that the potential bias can be assessed by the readers. Our findings highlight the need for investigators, peer reviewers, and readers to exercise increased awareness and scrutiny due to the undesirable practice of selective reporting of results in medical sciences causing the loss of potentially important information, thus impacting quality of personalized attitude in healthcare in the context of the predictive, preventive, and personalized medicine.
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  • 文章类型: Journal Article
    Sometimes medical errors should not be disclosed. We report a case of semen samples exchange, during a homologous artificial insemination procedure, where a bioethics consultation was required. The bioethics consultation addressed ethical and legal elements in play, supporting non-disclosure to some of the subjects involved. Through a proper methodology, gathering factual and juridical elements, a consultant can show when a moral dilemma between values and rights-privacy versus fatherhood, in our case-is unsubstantial, in a given context, because of the groundlessness of the value or the right itself. However, being the error elicited by organizational factors, a broader ethical pronouncement was needed. Under such circumstances, ethical evaluation should engage in a sort of \'ethical-based root-cause analysis\', linking ethical principles to quality aims and showing the opportunity to integrate ethical methodology in healthcare management. From this perspective, errors may become an incentive to promote high-quality organizations, attending to the central value of person even through the organizational process.
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