Patient experience

患者体验
  • 文章类型: Randomized Controlled Trial
    目的:评估常规护理加基本护理指南与仅对COVID-19住院患者的常规护理相比对患者体验的影响,护理质量,功能能力,治疗结果,护士道德困扰,患者健康相关的生活质量和成本效益。
    方法:平行双臂,整群随机对照试验。
    方法:在2021年1月18日至12月20日之间,我们招募了(i)18岁及以上患有COVID-19的成年人,不包括侵入性通风者,在英国医院信托基金住院至少三天或三个晚上;(ii)照顾他们的护士。我们随机分配医院使用基本护理指南和常规护理或仅常规护理。我们的患者报告的共同主要结果是护理问卷的关系方面和来自患者观点问卷的质量的四个量表。我们进行了意向治疗分析。
    结果:我们随机分为15组,招募了581名患者和418名护士参与者。主要结果数据可用于14个集群中的570-572名(98.1%-98.5%)患者参与者。我们没有发现任何患者的组间差异的证据,护士或经济结果。随着时间的推移,我们发现了组间的差异,赞成干预,对于我们五个共同主要结果中的三个,和一个主要患者的种族结局的显着相互作用(英国白人与其他)并分配组支持对“其他”种族亚组的干预。
    结论:与常规护理相比,我们没有发现基本护理指南的患者体验总体差异。我们有迹象表明,随着时间的推移,该指南可能有助于维持良好的实践,并对非白人英国患者的护理体验产生了更积极的影响。
    我们不建议在常规护理实践中全面实施我们的指南。进一步的干预发展,可行性,需要进行试点和评估研究。
    结论:基础护理驱动患者体验,但在大流行中受到严重影响。我们的指导方针并不优于常规护理,尽管它可以维持良好的实践,并对非白人英国患者的护理体验产生积极影响。
    CONSORTandCONSERVE.
    有COVID-19住院经历的患者参与了指南的制定和编写,试验管理和结果解释。
    OBJECTIVE: To evaluate the impact of usual care plus a fundamental nursing care guideline compared to usual care only for patients in hospital with COVID-19 on patient experience, care quality, functional ability, treatment outcomes, nurses\' moral distress, patient health-related quality of life and cost-effectiveness.
    METHODS: Parallel two-arm, cluster-level randomized controlled trial.
    METHODS: Between 18th January and 20th December 2021, we recruited (i) adults aged 18 years and over with COVID-19, excluding those invasively ventilated, admitted for at least three days or nights in UK Hospital Trusts; (ii) nurses caring for them. We randomly assigned hospitals to use a fundamental nursing care guideline and usual care or usual care only. Our patient-reported co-primary outcomes were the Relational Aspects of Care Questionnaire and four scales from the Quality from the Patient Perspective Questionnaire. We undertook intention-to-treat analyses.
    RESULTS: We randomized 15 clusters and recruited 581 patient and 418 nurse participants. Primary outcome data were available for 570-572 (98.1%-98.5%) patient participants in 14 clusters. We found no evidence of between-group differences on any patient, nurse or economic outcomes. We found between-group differences over time, in favour of the intervention, for three of our five co-primary outcomes, and a significant interaction on one primary patient outcome for ethnicity (white British vs. other) and allocated group in favour of the intervention for the \'other\' ethnicity subgroup.
    CONCLUSIONS: We did not detect an overall difference in patient experience for a fundamental nursing care guideline compared to usual care. We have indications the guideline may have aided sustaining good practice over time and had a more positive impact on non-white British patients\' experience of care.
    UNASSIGNED: We cannot recommend the wholescale implementation of our guideline into routine nursing practice. Further intervention development, feasibility, pilot and evaluation studies are required.
    CONCLUSIONS: Fundamental nursing care drives patient experience but is severely impacted in pandemics. Our guideline was not superior to usual care, albeit it may sustain good practice and have a positive impact on non-white British patients\' experience of care.
    UNASSIGNED: CONSORT and CONSERVE.
    UNASSIGNED: Patients with experience of hospitalization with COVID-19 were involved in guideline development and writing, trial management and interpretation of findings.
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  • 文章类型: Journal Article
    背景:患者报告体验措施(PREM)是提高医疗质量的关键,但没有针对炎症性肠病(IBD)的PREM。本研究旨在与IBD服务用户共同制作PREM,以进行IBD服务评估和质量改进计划。
    方法:从已发布的调查工具中抽取了75个项目,涵盖了与服务的互动以及与IBD生活的各个方面。在第一阶段,在两个研讨会上,八名专家服务用户通过排名选择投票减少了候选项目,并建议了其他项目。在第2阶段,18名先前未参与的IBD患者在“大声思考”访谈中评估了候选项目的面部和内容有效性。在两个最后的研讨会(阶段3),删除了专家服务用户,根据访谈结果修改和添加项目,以生成PREM的最终版本。
    结果:阶段1生成了工作PREM草案,该草案映射到以下四个领域:以患者为中心的护理;质量;可访问性;沟通和参与。PREM包括专家组创建的9个项目,将重点从“自我管理”转移到“与IBD一起生活”。第二阶段的访谈表明,对PREM的理解非常好,尽管人们对措辞感到担忧,IBD-一些项目的相关性和模糊性。在阶段3的最后两个研讨会上,专家服务用户删除了7个项目,根据采访结果修改了15个项目,增加了7个新项目,导致38个项目的预告片。
    结论:这项研究证明了广泛的服务用户参与如何为PREM开发提供信息。
    UNASSIGNED:患者作为研究团队的积极成员和研究参与者参与共同制作和验证IBD服务的PREM。在阶段1中,八个专家服务用户(“专家组”)通过投票练习减少了PREM的候选项目,并建议了新项目。在第2阶段,18名先前未参与IBD的人(“大声思考”参与者)在“大声思考”访谈中评估了作为研究参与者的候选项目的有效性。在阶段3中,专家组删除了,根据访谈结果更改和添加项目,以生成38项PREM的最终版本。这项研究表明,服务用户的参与如何为PREM开发提供有意义的信息。
    Patient-Reported Experience Measures (PREMs) are key in improving healthcare quality, but no PREM exists for inflammatory bowel disease (IBD). This study aimed to co-produce a PREM with IBD service users for IBD service evaluation and quality improvement programme.
    A pool of 75 items was drawn from published survey instruments covering interactions with services and aspects of living with IBD. In Stage 1, during two workshops, eight expert service users reduced candidate items through a ranked-choice voting exercise and suggested further items. During Stage 2, 18 previously uninvolved people with IBD assessed the face and content validity of the candidate items in \'Think Aloud\' interviews. During two final workshops (Stage 3), the expert service users removed, modified and added items based on the interview findings to produce a final version of the PREM.
    Stage 1 generated a draft working PREM mapped to the following four domains: Patient-Centred Care; Quality; Accessibility; Communication and Involvement. The PREM included a set of nine items created by the expert group which shifted the emphasis from \'self-management\' to \'living with IBD\'. Stage 2 interviews showed that comprehension of the PREM was very good, although there were concerns about the wording, IBD-relevance and ambiguity of some items. During the final two workshops in Stage 3, the expert service users removed 7 items, modified 15 items and added seven new ones based on the interview findings, resulting in a 38-item PREM.
    This study demonstrates how extensive service user involvement can inform PREM development.
    Patients were involved as active members of the research team and as research participants to co-produce and validate a PREM for IBD services. In Stage 1, eight expert service users (\'the expert group\') reduced candidate items for the PREM through a voting exercise and suggested new items. During Stage 2, 18 previously uninvolved people with IBD (the \'think aloud\' participants) assessed the validity of the candidate items in \'Think Aloud\' interviews as research participants. In Stage 3, the expert group removed, changed and added items based on the interview findings to produce a final version of the 38-item PREM. This study shows how service user involvement can meaningfully inform PREM development.
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  • 文章类型: Letter
    暂无摘要。
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  • 文章类型: Journal Article
    WHAT IS KNOWN ON THE SUBJECT?: Internationally, stigma towards people with mental illness has reduced due to greater understanding, education and advocacy in the community, and more focus on recovery-oriented care within practice guidelines. However, many people with a diagnosis of BPD continue to experience stigma and difficulty accessing health services. Contributing factors include lack of understanding of BPD and effective management by health professionals, stigma from the general population and within healthcare services, and financial and geographical barriers. Mental health nurses comprise a large part of the healthcare workforce responsible for the day-to-day care of people diagnosed with BPD. WHAT THE PAPER ADDS TO EXISTING KNOWLEDGE: This paper investigates how Australian consumer perspectives on BPD management have changed over time. Comments from a large survey, delivered to consumers in 2011 (N = 153) and 2017 (N = 424), were analysed for common themes. Themes were broadly related to NHMRC BPD Guidelines sections released in 2013. These data sets therefore present an opportunity to evaluate changes in consumer perspectives pre- and post-Guideline release. Although no direct causal relationship can be drawn, analysing these changes can potentially assist with understanding the impact of the Guidelines in practice. No such analysis of the Australian Guidelines has been conducted to date in the existing literature. WHAT ARE THE IMPLICATIONS FOR PRACTICE?: Many people diagnosed with BPD continue to experience stigma, barriers to treatment and difficulty accessing appropriate services. Widespread practical implementation of the Guidelines was not apparent; however, improved general awareness and understanding of BPD from consumers and health professionals were evident. Improved education and practice across each and all aspects of the Guidelines are indicated. The Guidelines need review to ensure they are in-line with current evidence-based practice, as well as effective health professional education, support and funding to embed the revised Guidelines into practice. ABSTRACT: Introduction Internationally, many individuals diagnosed with BPD continue to experience stigma within health care and are more likely to be viewed as manipulative and evoke negative responses from clinicians, compared with other mental health consumers. Aim/Question To understand Australian consumer perspectives regarding BPD management, and how these have changed between 2011 and 2017. To comment on how NHMRC BPD Guidelines, released 2013, are faring in practice. Method Individuals who identified a BPD diagnosis completed a 75-question survey, delivered online Australia-wide, in 2011 (N = 153) and 2017 (N = 424), providing comparative data sets to evaluate changes in consumer perspective on BPD management. Results Many people diagnosed with BPD experience difficulties when seeking help, stigma within health services and barriers to treatment. Improved general awareness, communication and understanding of BPD from consumers and health professionals were evident. Discussion Consumers demonstrated increased BPD-literacy and help-seeking behaviours in 2017, providing opportunity for health professionals to build stronger therapeutic relationships. Widespread practical implementation of the Guidelines does not appear to have been achieved. More health professional education, updated Guidelines, funding and strategies to embed these Guidelines into practice are needed. Implications for Practice Mental health nurses regularly provide care to people diagnosed with BPD; with practical education and support, they and other health professionals can improve their confidence in practice and provide better quality care to consumers.
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  • 文章类型: Journal Article
    The objective of the study was to develop and test feasibility of a framework of patient-important practical issues.
    Guidelines and shared decision-making tools help facilitate discussions about patient-important outcomes of care alternatives, but typically ignore practical issues patients consider when implementing care into their daily routines. Using grounded theory, practical issues in the HealthTalk.org registry and in Option Grids were identified and categorized into a framework. We integrated the framework into the MAGIC authoring and publication platform and digitally structured authoring and publication platform and appraised its use in The BMJ Rapid Recommendations.
    The framework included the following 15 categories: medication routine, tests and visits, procedure and device, recovery and adaptation, coordination of care, adverse effects, interactions and antidote, physical well-being, emotional well-being, pregnancy and nursing, costs and access, food and drinks, exercise and activities, social life and relationships, work and education, travel and driving. Implementation in 15 BMJ Rapid Recommendations added 283 issues to 35 recommendations. The most frequently used category was procedure and device, and the least frequent was social life and relationship.
    Adding practical issues systematically to evidence summaries is feasible and can inform guidelines and tools for shared decision-making. How this inclusion can improve patient-centered care remains to be determined.
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  • 文章类型: Journal Article
    心脏手册(HM)是英国领先的基于家庭的心脏康复(CR)计划,旨在从心肌梗死和血运重建中恢复。此审核探讨了与当前苏格兰相关的基于家庭的CR的患者报告结果,英国和欧洲的指导方针。
    英国各地的患者在完成HM计划后将问卷返回给HM部门(NHSLothian)。
    2011年至2018年间返回的457份问卷的定性数据被纳入主题分析。从准则中确定了七个主题。这种指导了初始演绎编码,并为归纳子主题的出现提供了基础。
    主题包括:(1)健康行为改变和可修改的风险降低,(2)社会心理支持,(3)教育,(4)社会支持,(5)医疗风险管理,(6)职业康复和(7)长期战略和维护。据报道,(1)和(2)对患者的日常生活影响最大。(1)的子主题包括:指导,订婚,意识,后果,态度,没有变化和动机。社会心理支持包括:压力管理,起搏,放松,自我效能感增强,验证,心理健康和自我认知。其次是(3)和(4)。较少提及的患者(5),(6)和(7)。其他主题强调了HM计划的影响,患者将最大的影响归因于上述所有主题的组合。
    此次审核强调了HM是苏格兰提出的全面和包容的关键要素,英国和欧盟的指导方针。患者报告说,这对他们的日常生活产生了深远的影响,并证明对CR有利。
    The Heart Manual (HM) is the UK\'s leading facilitated home-based cardiac rehabilitation (CR) programme for individuals recovering from myocardial infarction and revascularisation. This audit explored patient-reported outcomes of home-based CR in relation to current Scottish, UK and European guidelines.
    Patients across the UK returned their questionnaire after completing the HM programme to the HM Department (NHS Lothian).
    Qualitative data from 457 questionnaires returned between 2011 and 2018 were included for thematic analysis. Seven themes were identified from the guidelines. This guided initial deductive coding and provided the basis for inductive subthemes to emerge.
    Themes included: (1) health behaviour change and modifiable risk reduction, (2) psychosocial support, (3) education, (4) social support, (5) medical risk management, (6) vocational rehabilitation and (7) long-term strategies and maintenance. Both (1) and (2) were reported as having the greatest impact on patients\' daily lives. Subthemes for (1) included: guidance, engagement, awareness, consequences, attitude, no change and motivation. Psychosocial support comprised: stress management, pacing, relaxation, increased self-efficacy, validation, mental health and self-perception. This was followed by (3) and (4). Patients less frequently referred to (5), (6) and (7). Additional themes highlighted the impact of the HM programme and that patients attributed the greatest impact to a combination of all the above themes.
    This audit highlighted the HM as comprehensive and inclusive of key elements proposed by Scottish, UK and EU guidelines. Patients reported this had a profound impact on their daily lives and proved advantageous for CR.
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  • DOI:
    文章类型: Journal Article
    There is a lack of consensus on what constitutes successful arteriovenous fistula (AVF) cannulation. The purpose of this study was to describe outcomes of successful cannulation of the AVF from both patient and healthcare provider perspectives. This was a mixed method study. Results reflecting the patient\'s description of success through interviews were reported previously. A sample of nursing and physician experts in vascular access completed a one-time survey. Results from healthcare providers suggest they consider cannulator ability to assess the AVF, knowledge of AVF anatomy, and patient-centered care as most important to cannulation success. Patient comfort, patient-centered care, and available support staff (i.e., expert cannulators) were perceived by both patients and healthcare provider groups as contributing to success. Strategies that promote patient comfort, patient-centered care, and having access to cannulation experts have the potential to improve cannulation outcomes.
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