背景:人力资源供应被认为是实现组织目标的最重要因素之一,人力资源是生产和提供服务的最有价值的因素。劳动力短缺和过剩可能会降低向患者提供的服务质量。考虑到这个问题的严重性,本研究旨在调查伊朗医院的人力资源状况。
方法:根据系统评价和Meta分析指南的首选报告项目进行叙述性综述。关键术语“人力资源,\"\"人力资源管理,\"\"工作人员,\"\"劳动力,\"\"医院,\"\"紧急情况,“\”工作人员护理,\"\"医学,临床人员,\"\"管理,\“\”医师人员,“非临床人员,医院人员,“\”人类发展,“”和“伊朗”与布尔运算符OR和AND结合使用。科学信息研究所的WebofScience,PubMed,Scopus,ScienceDirect,奥维德,ProQuest,威利,谷歌学者,搜索了波斯语数据库.
结果:研究结果表明,伊朗的医院没有统一的人力资源分布。尽管劳动力集中在某些岗位上(例如,实验室,放射学,手术室,麻醉,和助产),其他由医生和护士担任的职位正在经历严重的人力资源短缺,影响所提供服务的质量。
结论:关于研究结果,计划弥补人员短缺和达到人员标准水平,并为培训病房负责人进行适当的人力资源管理和计划提供基础,将提高医院活动的效率和效力。
BACKGROUND: Human resource supply is considered as one of the most vital factors in achieving organizational goals, and human resources are the most valuable factor in the production and delivery of services. Labor shortages and surpluses could downgrade the quality of services offered to patients. Considering the seriousness of this issue, this study aimed to investigate the status of human resources in Iran hospitals.
METHODS: The narrative
review was conducted according to the Preferred Reporting Items for Systematic Reviews and Meta-analyses guidelines. The key terms \"Human Resource,\" \"Human Resource Management,\" \"Staff,\" \"Workforce,\" \"Hospital,\" \"emergency,\" \"staff nursing,\" \"medical,\" \"clinical personnel,\" \"administration,\" \"physician personnel,\" \"non clinical personnel,\" \"hospital personnel,\" \"human development,\" and \"Iran\" were used in combination with Boolean operators OR and AND. The Institute for Scientific Information\'s Web of Science, PubMed, Scopus, ScienceDirect, Ovid, ProQuest, Wiley, Google Scholar, and the Persian database were searched.
RESULTS: The research findings revealed that Iran\'s hospitals have no uniform distribution of human resources. In spite of the concentration of labor forces in some positions (eg, laboratory, radiology, operating room, anesthesia, and midwifery), other positions occupied by physicians and nurses are experiencing serious shortages of human resources, affecting the quality of the provided services.
CONCLUSIONS: With respect to the study findings, planning to compensate for staff shortages and achieving personnel standard levels as well as providing the grounds for training the heads of wards for proper human resource management and planning would lead to an increase in the efficiency and effectiveness of hospital activities.