Abstract：
Recent occupational health research has begun exploring unhelpful workplace social support (UWSS). UWSS refers to actions taken by a colleague that the recipient believes are intended to be helpful but are perceived as ineffective. For example, a colleague may provide help that is not wanted or do something incorrectly while providing aid. Despite the perceived good intentions of UWSS providers, empirical research suggests that UWSS is a potent workplace demand negatively associated with occupational well-being. The mechanisms that link UWSS and reduced occupational well-being, however, have yet to receive empirical examination. We integrate the job demands-resources model, conservation of resources theory, and basic needs theory to construct a multistage model linking UWSS to reduced work engagement via the frustration of basic psychological needs and the consequent experiencing of negative emotions. We test this model across two studies-a three-wave weekly study (NLevel 1 = 960, NLevel 2 = 320) and a 5-day daily diary study (NLevel 1 = 1,680, NLevel 2 = 336)-and find several significant direct and indirect effects. Across both studies (though at different levels of analysis), partial support was linked to reduced work engagement via the frustration of both the need for competence and relatedness and the experiencing of negative affect, while in Study 2, a daily link between undependable support and work engagement through relatedness frustration and the experiencing of negative affect was found. Implications for research and practice are discussed, and future research directions are offered. (PsycInfo Database Record (c) 2024 APA, all rights reserved).
摘要：
最近的职业健康研究已经开始探索无益的工作场所社会支持（UWSS）。UWSS是指收件人认为有帮助但被认为无效的同事采取的行动。例如,同事可能会提供不需要的帮助，或者在提供援助时做错了事情。尽管UWSS提供商有良好的意图，实证研究表明，UWSS是与职业幸福感负相关的有效工作场所需求。连接UWSS和降低职业幸福感的机制，然而,还没有接受实证检验。我们整合了工作需求-资源模型，节约资源理论，和基本需求理论构建了一个多阶段模型，通过基本心理需求的挫败和随之而来的负面情绪体验，将UWSS与减少的工作参与度联系起来。我们在两项研究中测试了该模型-每周三波研究（NLevel1=960，NLevel2=320）和每天5天的日记研究（NLevel1=1,680，NLevel2=336）-并发现了几个显着的直接和间接影响。在这两项研究中(尽管在不同的分析水平上)，部分支持通过对能力和相关性的需求以及负面影响的经历而与工作参与度的降低有关，而在研究2中，通过相关性挫折和负面影响的经历，发现了不可靠的支持和工作投入之间的日常联系。讨论了对研究和实践的影响，并提出了未来的研究方向。（PsycInfo数据库记录（c）2024APA，保留所有权利)。
