Abstract：
UNASSIGNED: The COVID-19 pandemic and its social restrictions accelerated the expansion of virtual clinical care, and this has been reported to be safe, low cost and flexible.
UNASSIGNED: This study aimed to examine nursing practices and patient satisfaction with unscheduled nurse-led virtual care for people with diabetes.
UNASSIGNED: A cross-sectional descriptive survey of clinical nurse specialists and patients was carried out, using an activities log for nursing practices and a satisfaction and enablement survey for callers.
UNASSIGNED: Patients reported high satisfaction levels and greater self-confidence in keeping themselves healthy after receiving virtual care. Most calls (74.8%) from patients were for advice and education. Each call led to an average of 2.5 actions for the clinical nurse specialist.
UNASSIGNED: The service is highly valued and is effective, but adds to the nurse workload burden.
UNASSIGNED: This study aimed to examine nursing practices and patient satisfaction with unscheduled nurse-led virtual care for people with diabetes.
UNASSIGNED: A cross-sectional descriptive survey of clinical nurse specialists and patients was carried out, using an activities log for nursing practices and a satisfaction and enablement survey for callers.
UNASSIGNED: Patients reported high satisfaction levels and greater self-confidence in keeping themselves healthy after receiving virtual care. Most calls (74.8%) from patients were for advice and education. Each call led to an average of 2.5 actions for the clinical nurse specialist.
UNASSIGNED: The service is highly valued and is effective, but adds to the nurse workload burden.
摘要：
■COVID-19大流行及其社会限制加速了虚拟临床护理的扩展，据报道这是安全的，低成本和灵活。
■本研究旨在检查糖尿病患者的护理实践和患者对计划外护士主导的虚拟护理的满意度。
■对临床护士专家和患者进行了横断面描述性调查，使用活动日志进行护理实践，并对来电者进行满意度和支持调查。
■患者报告说，在接受虚拟护理后，患者对保持健康的满意度和更大的自信心。大多数来自患者的电话（74.8%）是为了咨询和教育。每个电话平均导致临床护士专家采取2.5次行动。
■该服务具有很高的价值和有效性，但增加了护士的工作量负担。
■本研究旨在检查糖尿病患者的护理实践和患者对计划外护士主导的虚拟护理的满意度。
■对临床护士专家和患者进行了横断面描述性调查，使用活动日志进行护理实践，并对来电者进行满意度和支持调查。
■患者报告说，在接受虚拟护理后，患者对保持健康的满意度和更大的自信心。大多数来自患者的电话（74.8%）是为了咨询和教育。每个电话平均导致临床护士专家采取2.5次行动。
■该服务具有很高的价值和有效性，但增加了护士的工作量负担。
