%0 Journal Article
%T Impact of unscheduled nurse-led virtual care for people with diabetes on nursing practices and patient satisfaction.
%A McCabe C
%A McCann M
%A Connolly D
%A McGrath J
%A Begley J
%A Ball JC
%A Harris E
%J Br J Nurs
%V 33
%N 5
%D 2024 Mar 7
%M 38446518
暂无%R 10.12968/bjon.2024.33.5.236
%X <B>UNASSIGNED: </B>The COVID-19 pandemic and its social restrictions accelerated the expansion of virtual clinical care, and this has been reported to be safe, low cost and flexible.<BR><B>UNASSIGNED: </B>This study aimed to examine nursing practices and patient satisfaction with unscheduled nurse-led virtual care for people with diabetes.<BR><B>UNASSIGNED: </B>A cross-sectional descriptive survey of clinical nurse specialists and patients was carried out, using an activities log for nursing practices and a satisfaction and enablement survey for callers.<BR><B>UNASSIGNED: </B>Patients reported high satisfaction levels and greater self-confidence in keeping themselves healthy after receiving virtual care. Most calls (74.8%) from patients were for advice and education. Each call led to an average of 2.5 actions for the clinical nurse specialist.<BR><B>UNASSIGNED: </B>The service is highly valued and is effective, but adds to the nurse workload burden.