关键词: coping strategies healthcare sector managers (decision makers) psychological health workload

来  源:   DOI:10.3389/fpsyg.2023.1336560   PDF(Pubmed)

Abstract:
UNASSIGNED: Like many other countries, healthcare services in Canada face numerous organizational changes with the main objective of doing more with less. The approach taken within different healthcare networks has brought about a reform in healthcare facilities in Quebec, leading to several mergers and eliminating over 1,000 managerial positions. As a result, this has placed a progressively heavier workload on the shoulders of the remaining managers. Research on mental health in the workplace has mainly focused with the workforce and generally neglects managers. However, studies have shown that workload is a risk factor for managers. Therefore, the objectives of our study are to (1) better understand the elements that make up a manager\'s workload and the factors that influence it and (2) identify the coping strategies used by managers to deal with their workloads.
UNASSIGNED: Employing a qualitative approach, we analyzed 61 semistructured interviews through an abductive method, utilizing diverse frameworks for data analysis. The participants came from the same Quebec healthcare establishment.
UNASSIGNED: Our findings align with the notion that workload is a multifaceted phenomenon that warrants a holistic analysis. The workload mapping framework we propose for healthcare network managers enables pinpointing those factors that contribute to the burden of their workload. Ultimately, this workload can detrimentally impact the psychological wellbeing of employees.
UNASSIGNED: In conclusion, this study takes a comprehensive look at workload by using a holistic approach, enabling a more comprehensive understanding of this phenomenon. It also allows for the identification of coping strategies used by managers to deal with their workloads. Finally, our results can provide valuable guidance for the interventions aimed at addressing workload issues among healthcare network managers in Quebec by utilizing the specific elements we have identified.
摘要:
像许多其他国家一样,加拿大的医疗保健服务面临着许多组织变革,其主要目标是用更少的钱做更多的事情。在不同的医疗保健网络中采取的方法带来了魁北克医疗保健设施的改革,导致多次合并,取消1000多个管理职位。因此,这使其余管理人员的工作量逐渐增加。关于工作场所心理健康的研究主要集中在劳动力上,而通常忽略了管理人员。然而,研究表明,工作量是管理者的风险因素。因此,我们研究的目标是(1)更好地理解构成经理工作量的要素和影响其的因素;(2)确定经理用来处理工作量的应对策略。
采用定性方法,我们通过绑架方法分析了61次半结构化访谈,利用不同的框架进行数据分析。参与者来自同一魁北克医疗机构。
我们的研究结果与工作量是一个需要进行全面分析的多方面现象这一观点相一致。我们为医疗保健网络管理人员提出的工作负载映射框架可以精确定位那些导致其工作负载负担的因素。最终,这种工作量会对员工的心理健康产生不利影响。
总而言之,这项研究采用整体方法全面考察工作量,能够更全面地理解这种现象。它还允许确定管理人员用来处理其工作量的应对策略。最后,我们的研究结果可以为旨在通过利用我们已经确定的具体要素解决魁北克医疗网络管理人员工作量问题的干预措施提供有价值的指导.
公众号