Abstract：
BACKGROUND: Since the 2019 COVID-19 pandemic is not the first and will not be the last, pharmacists\' experiences during this period can be used to establish a more efficient healthcare system to face future pandemics.
OBJECTIVE: This study aims to explore Iranian pharmacists\' experiences in pharmacies using the content analysis method.
METHODS: In this qualitative study, a conventional content analysis approach was applied. Ten male and female pharmacists working in community pharmacies in Birjand, Iran participated using a purposeful sampling method. Semi-structured interviews were carried out for data collection. The data were analyzed using Graneheim and Lundman\'s method.
RESULTS: Four categories and ten subcategories were extracted as follows: Multifaceted concerns of pharmacists (familial, economical, professional, and personal concerns), Non-compliance with protocols from occurrence to cause (facing non-compliance with protocols by clients, obstacles to complying with protocols in the pharmacy), Prevention from COVID-19 (protective equipment usage, designing protection rules), and Double reactions to COVID-19 (emotional and; practical reactions).
CONCLUSIONS: Pharmacists dealt with different concerns and challenges during the COVID-19 pandemic. They are one of the main primary care providers and need to be supported by the authorities to maintain their standard level of services.
OBJECTIVE: This study aims to explore Iranian pharmacists\' experiences in pharmacies using the content analysis method.
METHODS: In this qualitative study, a conventional content analysis approach was applied. Ten male and female pharmacists working in community pharmacies in Birjand, Iran participated using a purposeful sampling method. Semi-structured interviews were carried out for data collection. The data were analyzed using Graneheim and Lundman\'s method.
RESULTS: Four categories and ten subcategories were extracted as follows: Multifaceted concerns of pharmacists (familial, economical, professional, and personal concerns), Non-compliance with protocols from occurrence to cause (facing non-compliance with protocols by clients, obstacles to complying with protocols in the pharmacy), Prevention from COVID-19 (protective equipment usage, designing protection rules), and Double reactions to COVID-19 (emotional and; practical reactions).
CONCLUSIONS: Pharmacists dealt with different concerns and challenges during the COVID-19 pandemic. They are one of the main primary care providers and need to be supported by the authorities to maintain their standard level of services.
摘要：
背景：由于2019年COVID-19大流行不是第一次，也不会是最后一次，药剂师在此期间的经验可用于建立更有效的医疗保健系统，以应对未来的流行病。
目的：本研究旨在利用内容分析法探索伊朗药师在药房的经验。
方法：在这项定性研究中，采用了传统的内容分析方法。10名男女药剂师在Birjand的社区药房工作，伊朗使用有目的的抽样方法参加。进行了半结构化访谈以收集数据。数据采用Graneheim和Lundman方法进行分析。
结果：提取了四个类别和十个子类别，如下所示：药剂师的多方面关注（家族，经济,专业,和个人关切)，从发生到原因不遵守协议（面对客户不遵守协议，遵守药房协议的障碍)，预防COVID-19(防护设备的使用，设计保护规则)，和对COVID-19的双重反应(情感和；实际反应)。
结论：药剂师在COVID-19大流行期间处理了不同的问题和挑战。他们是主要的初级保健提供者之一，需要得到当局的支持，以维持其标准服务水平。
目的：本研究旨在利用内容分析法探索伊朗药师在药房的经验。
方法：在这项定性研究中，采用了传统的内容分析方法。10名男女药剂师在Birjand的社区药房工作，伊朗使用有目的的抽样方法参加。进行了半结构化访谈以收集数据。数据采用Graneheim和Lundman方法进行分析。
结果：提取了四个类别和十个子类别，如下所示：药剂师的多方面关注（家族，经济,专业,和个人关切)，从发生到原因不遵守协议（面对客户不遵守协议，遵守药房协议的障碍)，预防COVID-19(防护设备的使用，设计保护规则)，和对COVID-19的双重反应(情感和；实际反应)。
结论：药剂师在COVID-19大流行期间处理了不同的问题和挑战。他们是主要的初级保健提供者之一，需要得到当局的支持，以维持其标准服务水平。
