关键词: drinking water emerging contaminants mental models risk communication risk perception

Mesh : Communication Drinking Water Models, Psychological Netherlands

来  源:   DOI:10.3390/ijerph182010615   PDF(Pubmed)

Abstract:
The perceived safety of tap water is an important condition for consumers to drink it. Therefore, addressing consumers\' concerns should be included in the roadmap towards the UN SDG 6 on safe drinking water for all. This paper studies consumers\' information needs regarding emerging contaminants in drinking water using a mental model approach for the development of targeted risk communication. As most consumers expect safe drinking water, free of contamination, communication on emerging contaminants may increase concerns. Here, we showed that communication strategies better tailored to consumers\' information needs result in smaller increases in risk perception compared with existing strategies.
摘要:
认为自来水的安全性是消费者饮用自来水的重要条件。因此,解决消费者的关切应纳入联合国关于人人享有安全饮用水的可持续发展目标6的路线图。本文使用心理模型方法研究了消费者对饮用水中新兴污染物的信息需求,以开发有针对性的风险沟通。由于大多数消费者期望安全的饮用水,没有污染,关于新兴污染物的沟通可能会增加人们的担忧。这里,我们发现,与现有策略相比,更适合消费者信息需求的沟通策略导致风险感知的增加较小。
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