psychological safety

心理安全
  • 文章类型: Journal Article
    BACKGROUND: The leadership practices of nurse managers significantly impact the creativity of staff nurses; however, the effects of ambidextrous leadership on nurses\' creativity are not yet clear. Additionally, the underlying mechanism of this relationship remains to be identified.
    OBJECTIVE: The study aimed to examine the effect of ambidextrous leadership on nurses\' creativity, directly and indirectly through psychological safety.
    METHODS: In this cross-sectional study, data were collected from October 2023 to January 2024 involving 241 nurses working at three hospitals in Port Said, Egypt. The Ambidextrous Leadership Scale, Psychological Safety Scale, and the Individual Creativity Scale were employed. Descriptive analysis, correlation analysis, and structural equation modeling were conducted.
    RESULTS: Nurse managers\' ambidextrous leadership was positively associated with nurses\' creativity. Psychological safety fully mediated the association between ambidextrous leadership and nurses\' creativity.
    CONCLUSIONS: The study suggests that enhancing the ambidexterity of nurse leaders can foster a sense of psychological safety, which, in effect, contributes to increased creativity among nurses.
    UNASSIGNED: There is a need for healthcare policies and strategies that are supportive of the implementation of ambidextrous leadership practices and promote psychological safety among nurses.
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  • 文章类型: Journal Article
    公平的概念认识到历史和当前的障碍,并促进兽医团队以及社区中的人和动物的蓬勃发展。兽医学缺乏社会人口统计学的多样性;兽医和其他团队成员谁认同系统被排除的群体提供了宝贵的贡献,但有工作场所歧视的风险。因经济和其他原因而面临障碍的客户家庭面临动物健康和福利不佳的风险。包括与动物的分离。本文是两篇文章的第一部分,回顾了公平概念如何适用并可以改变北美伴侣动物兽医实践中的福祉。
    The concept of equity recognizes historical and current barriers and promotes thriving for veterinary teams and people and animals in the community. Veterinary medicine lacks sociodemographic diversity; veterinarians and other team members who identify with systemically excluded groups offer valuable contributions but are at risk of workplace discrimination. Client families who face barriers for financial and other reasons are at risk of poor animal health and welfare outcomes, including separation from their animals. This article is part one of 2 articles reviewing how the concept of equity applies and could transform well-being in companion animal veterinary practice in North America.
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  • 文章类型: Journal Article
    医疗保健系统中的不专业行为会对员工的福祉产生负面影响,患者安全和组织成本。不专业的行为包括一系列行为,包括无礼,微侵略,骚扰和欺凌。尽管努力打击医疗机构中的不专业行为,它仍然很普遍。已经进行了减少医疗保健中不专业行为的干预措施-但尚不清楚它们如何以及为什么起作用。鉴于问题的复杂性,现实主义者的审查方法是检查医疗保健系统中不专业行为的理想方法。
    为了提高特定于上下文的理解,为什么以及在什么情况下,急性医疗保健环境中的员工之间会发生不专业的行为,以及实施缓解策略的证据,管理和预防。
    与现实主义和元叙事证据综合相一致的现实主义综合方法:不断发展的标准报告指南。
    从原始提案和各种网站的非正式搜索中确定了建立初始理论的文献来源。为了理论完善,我们在EMBASE等数据库上对同行评审的文献进行了系统和有目的的搜索,护理和相关健康文献和MEDLINE数据库以及灰色文献的累积指数。搜索从2021年11月到2022年12月进行了迭代。
    最初的理论构建借鉴了38个来源。搜索产生了2878个标题和摘要。总的来说,审查中包括148个来源。用于非专业行为的术语和定义不一致。在试图确定和解决非专业行为时,这可能会给政策和实践带来问题。不专业行为的贡献者可以分为四个方面:(1)工作场所失权,(2)组织的不确定性,困惑和压力,(3)(缺乏)社会凝聚力;(4)支持容忍非专业行为的有害文化。那些最有可能经历不专业行为的人是来自小规模背景的员工。我们在文献中确定了42种干预措施来解决非专业行为。这些跨越的五种类型:(1)单个会话(即一次性),(2)多个会话,(3)与其他行动相结合的单个或多个课程(例如培训课程加上行为准则),(4)专业问责制和报告干预措施,以及(5)结构化的文化变革干预措施。我们确定了42份干预报告,没有在英国进行。其中,评估了29种干预措施,大多数(n=23)报告了一些有效性衡量标准。干预措施借鉴了13种行为改变策略,例如:改变社会规范,提高对非专业行为的认识,或者重新设计工作场所。干预措施受到12个关键动态的影响,包括关注个人,缺乏对管理的信任和不存在的逻辑模型。
    工作场所的失权和组织障碍是导致非专业行为的主要因素。然而,干预措施主要侧重于个人教育或培训,而不涉及系统性,组织问题。改善工作人员福祉或患者安全的干预措施的有效性尚不确定。我们提供12个关键动态和15个实施原则来指导组织。
    干预措施需要:(1)在英国背景下进行测试,(2)借鉴行为科学原理,(3)目标系统,组织问题。
    本综述重点关注员工之间的不专业人际关系行为,仅适用于急性医疗机构,不包括英国以外或医疗保健以外的非干预文献。
    这项研究在PROSPEROCRD42021255490上进行了前瞻性注册。该记录可从www获得。crd.约克。AC.uk/prospro/display_record.php?ID=CRD42021255490。
    该奖项由国家健康与护理研究所(NIHR)健康与社会护理提供研究计划(NIHR奖参考:NIHR131606)资助,并在健康和社会护理提供研究中全文发表。12号25.有关更多奖项信息,请参阅NIHR资助和奖励网站。
    对于这项研究,我们问:如何,为什么以及在什么情况下可以减少在急性护理(通常是医院)工作的医护人员之间的不专业行为,管理和预防?我们想研究人们如何理解不专业的行为,探索导致不专业行为的情况,并了解现有的解决不专业行为的方法如何在员工团体和急性医疗机构中起作用(或不起作用)。我们使用了一种称为“现实主义审查”的文献审查方法,这与其他审查方法不同。现实主义者的审查重点不仅在于理解干预措施是否有效,而且在于它们如何以及为什么有效,为谁。这使我们能够分析更广泛的相关国际文献,而不仅仅是学术论文。我们找到了148个来源,这两者之所以相关,要么是因为他们描述了不专业的行为,要么是因为他们提供了如何解决不专业行为的信息。对非专业行为的定义各不相同,很难确定一个描述。例如,不专业的行为可能涉及不礼貌,欺凌,骚扰和/或微攻击。我们研究了可能导致不专业行为的因素,并确定了包括工作环境不确定性在内的因素。我们没有发现基于英国的干预措施,只有美利坚合众国的干预措施试图减少对少数群体的非专业行为。策略经常试图鼓励员工大声疾呼,提供报告不专业行为或设定社会行为标准的方法。我们还确定了可能使组织成功选择,实施和评估干预措施,以解决非专业行为。我们建议采用全系统的方法来解决不专业的行为,包括评估上下文,然后在很长一段时间内(而不仅仅是一次)实施多种方法,因为它们可能对不断变化的文化产生更大的影响。我们正在制定实施指南来支持这一进程。干预措施需要增强员工在工作中感到安全的能力,有效地工作,并支持那些更有可能经历不专业行为的人。
    UNASSIGNED: Unprofessional behaviour in healthcare systems can negatively impact staff well-being, patient safety and organisational costs. Unprofessional behaviour encompasses a range of behaviours, including incivility, microaggressions, harassment and bullying. Despite efforts to combat unprofessional behaviour in healthcare settings, it remains prevalent. Interventions to reduce unprofessional behaviour in health care have been conducted - but how and why they may work is unclear. Given the complexity of the issue, a realist review methodology is an ideal approach to examining unprofessional behaviour in healthcare systems.
    UNASSIGNED: To improve context-specific understanding of how, why and in what circumstances unprofessional behaviours between staff in acute healthcare settings occur and evidence of strategies implemented to mitigate, manage and prevent them.
    UNASSIGNED: Realist synthesis methodology consistent with realist and meta-narrative evidence syntheses: evolving standards reporting guidelines.
    UNASSIGNED: Literature sources for building initial theories were identified from the original proposal and from informal searches of various websites. For theory refinement, we conducted systematic and purposive searches for peer-reviewed literature on databases such as EMBASE, Cumulative Index to Nursing and Allied Health Literature and MEDLINE databases as well as for grey literature. Searches were conducted iteratively from November 2021 to December 2022.
    UNASSIGNED: Initial theory-building drew on 38 sources. Searches resulted in 2878 titles and abstracts. In total, 148 sources were included in the review. Terminology and definitions used for unprofessional behaviours were inconsistent. This may present issues for policy and practice when trying to identify and address unprofessional behaviour. Contributors of unprofessional behaviour can be categorised into four areas: (1) workplace disempowerment, (2) organisational uncertainty, confusion and stress, (3) (lack of) social cohesion and (4) enablement of harmful cultures that tolerate unprofessional behaviours. Those at most risk of experiencing unprofessional behaviour are staff from a minoritised background. We identified 42 interventions in the literature to address unprofessional behaviour. These spanned five types: (1) single session (i.e. one-off), (2) multiple sessions, (3) single or multiple sessions combined with other actions (e.g. training session plus a code of conduct), (4) professional accountability and reporting interventions and (5) structured culture-change interventions. We identified 42 reports of interventions, with none conducted in the United Kingdom. Of these, 29 interventions were evaluated, with the majority (n = 23) reporting some measure of effectiveness. Interventions drew on 13 types of behaviour-change strategy designed to, for example: change social norms, improve awareness of unprofessional behaviour, or redesign the workplace. Interventions were impacted by 12 key dynamics, including focusing on individuals, lack of trust in management and non-existent logic models.
    UNASSIGNED: Workplace disempowerment and organisational barriers are primary contributors to unprofessional behaviour. However, interventions predominantly focus on individual education or training without addressing systemic, organisational issues. Effectiveness of interventions to improve staff well-being or patient safety is uncertain. We provide 12 key dynamics and 15 implementation principles to guide organisations.
    UNASSIGNED: Interventions need to: (1) be tested in a United Kingdom context, (2) draw on behavioural science principles and (3) target systemic, organisational issues.
    UNASSIGNED: This review focuses on interpersonal staff-to-staff unprofessional behaviour, in acute healthcare settings only and does not include non-intervention literature outside the United Kingdom or outside of health care.
    UNASSIGNED: This study was prospectively registered on PROSPERO CRD42021255490. The record is available from: www.crd.york.ac.uk/prospero/display_record.php?ID=CRD42021255490.
    UNASSIGNED: This award was funded by the National Institute for Health and Care Research (NIHR) Health and Social Care Delivery Research programme (NIHR award ref: NIHR131606) and is published in full in Health and Social Care Delivery Research; Vol. 12, No. 25. See the NIHR Funding and Awards website for further award information.
    For this study, we asked: how, why and in what situations can unprofessional behaviour between healthcare staff working in acute care (usually hospitals) be reduced, managed and prevented? We wanted to research how people understand unprofessional behaviour, explore the circumstances leading to unprofessional behaviour and understand how existing approaches to addressing unprofessional behaviour worked (or did not work) across staff groups and acute healthcare organisations. We used a literature review method called a ‘realist review’, which differs from other review methods. A realist review focuses on understanding not only if interventions work but how and why they work, and for whom. This allowed us to analyse a wider range of relevant international literature – not only academic papers. We found 148 sources, which were relevant either because they described unprofessional behaviour or because they provided information on how to address unprofessional behaviour. Definitions of unprofessional behaviour varied, making it difficult to settle on one description. For example, unprofessional behaviour may involve incivility, bullying, harassment and/or microaggressions. We examined what might contribute to unprofessional behaviour and identified factors including uncertainty in the working environment. We found no United Kingdom-based interventions and only one from the United States of America that sought to reduce unprofessional behaviour towards minority groups. Strategies often tried to encourage staff to speak up, provide ways to report unprofessional behaviour or set social standards of behaviour. We also identified factors that may make it challenging for organisations to successfully select, implement and evaluate an intervention to address unprofessional behaviour. We recommend a system-wide approach to addressing unprofessional behaviour, including assessing the context and then implementing multiple approaches over a long time (rather than just once), because they are likely to have greater impact on changing culture. We are producing an implementation guide to support this process. Interventions need to enhance staff ability to feel safe at work, work effectively and support those more likely to experience unprofessional behaviour.
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  • 文章类型: Journal Article
    医疗机构的透明度对于创建以患者为中心的护理文化至关重要,患者受到尊重。被告知,并积极参与他们的健康和福祉。组织透明度是医疗保健的关键因素,加强患者安全和质量改进。透明度涉及关于医疗机构绩效的公开沟通,结果,和过程,导致问责制的改善,信任,和病人的参与。透明组织优先考虑以患者为中心的护理,让患者参与决策并培养医疗保健提供者和患者之间的共享心理模型。心理安全对于组织透明度至关重要。患者安全报告系统在透明度方面发挥着关键作用。允许匿名报告安全问题和事件。这些系统有助于早期风险识别,持续改进,并符合监管要求。报告的透明度鼓励开放文化,从险些中学习,解决系统性问题和人为错误。它符合道德原则,有可能缓解法律挑战。这篇综述综合了关键主题,包括以病人为中心的护理的重要性,心理安全在促进透明度方面的作用,以及患者安全报告系统的有效性。
    Transparency in healthcare organizations is essential for creating a culture of patient-centered care where patients are respected, informed, and actively engaged in their health and well-being. Organizational transparency is a crucial element in healthcare, enhancing patient safety and quality improvement. Transparency involves open communication about healthcare organizations\' performance, outcomes, and processes, leading to improved accountability, trust, and patient engagement. Transparent organizations prioritize patient-centered care, involving patients in decision-making and fostering shared mental models between healthcare providers and patients. Psychological safety is vital for organizational transparency. Patient safety reporting systems play a key role in transparency, allowing anonymous reporting of safety concerns and incidents. These systems facilitate early risk identification, continuous improvement, and compliance with regulatory requirements. Transparency in reporting encourages a culture of openness, learning from near misses, and addressing systemic issues and human errors. It aligns with ethical principles, potentially mitigating legal challenges. This review synthesizes key themes, including the importance of patient-centered care, the role of psychological safety in fostering transparency, and the effectiveness of patient safety reporting systems.
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  • 文章类型: Journal Article
    我们在一项关于小组同伴指导干预的随机对照研究中调查了心理安全性(PS)。40名职业中期学术医学研究人员参加了为期一年的C-ChangeMentoring&LeadershipInstitute,在第一次会议和干预后完成调查。定性数据包括人种学观察,采访,参与写作。码本主题分析使用PS作为一个敏感概念。PS平均得分从基线时的5.6增加到干预后的6.1(范围1-7)(t=3.03,p=0.005,平均差异=0.48,95%CI=0.33,0.81)。在定性分析中,PS源于干预结构,讲故事/听力课程,和熟练的调解,促进实现共享的规范,修复的信任,培养了归属感。PS使教师变得真实,脆弱的,反应灵敏,并在同伴社区中发展社会纽带。
    We investigated psychological safety (PS) in a randomized controlled study of a group peer mentoring intervention. Forty mid-career academic medicine research faculty participated in the year-long C-Change Mentoring & Leadership Institute, completing a survey after the first session and post-intervention. Qualitative data included ethnographic observations, interviews, and participant writings. A codebook thematic analysis used PS as one sensitizing concept. PS mean scores increased from 5.6 at baseline to 6.1 (range 1-7) post-intervention (t=3.03, p=.005, mean difference=0.48, 95% CI=0.33, 0.81). In qualitative analysis, PS resulted from intervention structure, storytelling/listening curriculum, and skilled facilitation, fostering norms that enabled sharing, repaired trust, and nurtured belonging. PS enabled faculty to be authentic, vulnerable, and responsive, and to develop social bonds within a peer community.
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  • 文章类型: Journal Article
    考虑到高风险,紧张,以及围手术期环境的快节奏和手术患者的脆弱性,在手术室维持安全文化的努力正在进行中。发言-围手术期团队成员之间的互动以解决问题-要求团队成员授权以在需要时倡导患者安全。分层渐变,缺乏心理安全感,无礼,非支持性组织文化会阻碍说话行为。改善发言的策略包括使用多方法教育计划,增强心理安全,管理冲突。围手术期护士会遇到说话的障碍,比如缺乏对团队的熟悉,偏差的正常化,以及团队成员之间的不同看法。整个团队培训计划的后勤可能具有挑战性;但是,这些举措可以帮助参与者提高他们对所有相关人员的观点和沟通目标的理解。围手术期护士和领导者应在必要时合作促进安全发言。
    Considering the high-risk, stressful, and fast-paced nature of the perioperative environment and vulnerability of surgical patients, the quest for maintaining a safety culture in the OR is ongoing. Speaking up-an interaction between perioperative team members to address a concern-requires team member empowerment to advocate for patient safety when needed. Hierarchical gradients, lack of psychological safety, incivility, and a nonsupportive organizational culture can impede speaking-up behaviors. Strategies to improve speaking up include using multimethod education initiatives, enhancing psychological safety, and managing conflict. Perioperative nurses can experience barriers to speaking up, such as lack of team familiarity, normalization of deviance, and differing perceptions among team members. The logistics of whole-team training initiatives can be challenging; however, such initiatives can help participants improve their understanding of the perspectives and communication goals of all involved personnel. Perioperative nurses and leaders should collaborate to promote speaking up for safety when warranted.
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  • 文章类型: Journal Article
    当今医疗保健的挑战是紧迫的;临床医生短缺,病人护理越来越复杂,资源有限,临床医生的离职率似乎在不断增加,提供者和患者的期望是巨大的。把问题转化为创新机遇,需要不同的观点和可能性感。以下是第八届世界小儿心脏病学和心脏外科大会的发言人撰写的合作手稿,\"团队合作,文化变革,和战略。“虽然这个小组在临床角色上是不同的,国籍,和性别代表,在这项工作中探索了几个一致的主题。
    The challenges of present-day healthcare are urgent; there is a shortage of clinicians, patient care is increasingly complex, resources are limited, clinician turnover seems ever-increasing, and the expectations of providers and patients are monumental. To transform problems into innovative opportunities, diverse perspectives and a sense of possibility are needed. The following is a collaborative manuscript authored by the speakers of the 8th World Congress of Pediatric Cardiology and Cardiac Surgery session, \"Teamwork, Culture Change, and Strategy.\" Although this panel was diverse in the clinical roles, nationalities, and genders represented, several consistent themes emerged which are explored in this work.
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  • 文章类型: Journal Article
    背景:培养护士内部举报对护士领导至关重要。然而,关于护士领导如何在护士中促进这种现象的文献有限.此外,将领导行为与内部举报意图联系起来的潜在机制仍未得到充分探索。目的:本研究旨在通过心理安全的中介作用,探讨道德领导如何与护士的内部举报意图相关联。研究设计:本研究采用多中心横断面研究设计。参与者和研究背景:这项研究涉及在埃及三个城市的三个三级政府医院工作的201名护士。数据是在2023年10月至12月之间收集的,使用介绍性信息表格,道德领导力量表,心理安全量表,和内部举报意图量表。结构方程模型用于评估研究假设。伦理考虑:护理学院研究伦理委员会,塞得港大学,埃及批准了这项研究(参考号:NUR(6/8/2023)(28)),每位参与者在参与研究前签署了知情同意书.结果:道德领导力与护士的心理安全和内部举报意图呈正相关。心理安全是道德领导与护士内部举报意图之间联系的中介。结论:我们的研究表明,护士领导可以通过采用道德领导行为和增强护士的心理安全性来培养护士内部的告密意图。
    Background: Cultivating internal whistleblowing among nurses is of paramount importance to nurse leaders. Yet, the literature on how nurse leaders can foster this phenomenon among nurses is limited. Additionally, the underlying mechanisms linking leadership behaviors to internal whistleblowing intentions remain underexplored.Aim: This study aimed to examine how ethical leadership is linked to internal whistleblowing intentions among nurses through the mediating effect of psychological safety.Research design: A multicenter cross-sectional research design was used for this study.Participants and research context: This study involved 201 nurses working in three tertiary governmental hospitals across three cities in Egypt. Data were collected between October and December 2023, using an introductory information form, the Ethical Leadership Scale, the Psychological Safety Scale, and the Internal Whistleblowing Intentions Scale. Structural equation modeling was used to evaluate study hypotheses.Ethical consideration: Research Ethics Committee of Faculty of Nursing, Port Said University, Egypt approved the study (reference number: NUR (6/8/2023)(28)), and each participant signed the informed consent form before participation in the study.Results: Ethical leadership was positively linked to nurses\' psychological safety and internal whistleblowing intentions. Psychological safety mediated the link between ethical leadership and nurses\' internal whistleblowing intentions.Conclusion: Our study suggests that nurse leaders can foster nurses\' intentions to blow the whistle internally by adopting ethical leadership behaviors and enhancing psychological safety among nurses.
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  • 文章类型: Journal Article
    目标:患者安全事件(PSIs)在医疗保健领域很常见。医疗保健中的心理安全促进的开放式沟通可以有助于预防PSI并提高患者安全性。该研究的目的是探索医疗专业人员对与斯洛伐克医疗保健中的心理安全有关的PSI的反应。方法:对斯洛伐克医疗专业人员进行了16次个人半结构化访谈。将获得的定性数据逐字转录,并使用常规的内容分析方法和合意的定性研究方法进行分析。结果:我们确定了来自医疗专业人员本身以及他们的同事对PSI的八种反应,其中许多是积极的,并且在确保患者安全方面(例如,通知),但其中一些是被动的,最终威胁到患者的安全(例如,silence).确定了五名上级对PSI的回应,两者都是积极的(例如,支持)和否定(例如,夸张,夏普)。结论:医疗专业人员对PSI的反应是多种多样的,表明有可能增强医疗保健中的心理安全。
    Objectives: Patient safety incidents (PSIs) are common in healthcare. Open communication facilitated by psychological safety in healthcare could contribute to the prevention of PSIs and enhance patient safety. The aim of the study was to explore medical professionals\' responses to a PSI in relation to psychological safety in Slovak healthcare. Methods: Sixteen individual semi-structured interviews with Slovak medical professionals were performed. Obtained qualitative data were transcribed verbatim and analysed using the conventional content analysis method and the consensual qualitative research method. Results: We identified eight responses to a PSI from medical professionals themselves as well as their colleagues, many of which were active and with regard to ensuring patient safety (e.g., notification), but some of them were passive and ultimately threatening patients\' safety (e.g., silence). Five superiors\' responses to the PSI were identified, both positive (e.g., supportive) and negative (e.g., exaggerated, sharp). Conclusion: Medical professionals\' responses to a PSI are diverse, indicating a potential for enhancing psychological safety in healthcare.
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  • 文章类型: Interview
    这篇医学新闻文章是对美国外科医生VivekMurthy的采访,MD,MBA,和JAMA主编KirstenBibbins-Domingo,PhD,MD,MAS,关于他呼吁在社交媒体平台上贴上警告标签的问题。
    This Medical News article is an interview with US Surgeon General Vivek Murthy, MD, MBA, and JAMA Editor in Chief Kirsten Bibbins-Domingo, PhD, MD, MAS, about his call for a warning label on social media platforms.
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