persuasion

说服
  • 文章类型: Journal Article
    背景:公共卫生运动经常使用说服技术来促进健康行为,但医生对说服的使用存在争议。我们试图研究老年女性的观点。
    方法:我们对来自巴尔的摩都市区的20名社区居住的老年妇女进行了半结构化访谈。我们询问参与者是否认为医生试图说服患者并探索其原理在道德上是合适的。我们探讨了常用的说服技术和两个示例决策背景-停止乳房X线照片和多次跌倒后搬出自己的房子。我们使用定性主题分析对成绩单进行编码,并将结果总结为主要主题。
    结果:我们发现关于说服的道德适宜性的观点不一(主题1);说服的支持者的动机是对患者健康的潜在益处,而反对者认为患者应该是最终的决策者。观点取决于说服技术(主题2),情感诉求引起的负面反应最多,而对事实和患者故事的使用则更为积极。视角也因决策背景(主题3)而异,其中,较高的严重程度和确定性的伤害影响参与者更多地接受说服。参与者提出了说服的替代交流方法(主题4),强调对患者的尊重。
    结论:我们的研究结果表明,说服技术的类型和决策背景是围绕说服使用的伦理辩论中的重要考虑因素。将说服的使用限制在高风险的决定上,并使用事实和耐心的故事而不是情感上的诉求可能更容易接受。
    BACKGROUND: Public health campaigns have often used persuasive techniques to promote healthy behaviors but the use of persuasion by doctors is controversial. We sought to examine older women\'s perspectives.
    METHODS: We conducted semi-structured interviews with 20 community-dwelling older women from the Baltimore metropolitan area. We asked whether participants thought it was ethically appropriate for doctors to try to persuade patients and explored their rationales. We probed about commonly used persuasive techniques and two example decisional contexts-stopping mammograms and moving out of one\'s house after multiple falls. We used qualitative thematic analysis to code the transcripts and summarized results into major themes.
    RESULTS: We found mixed views on the ethical appropriateness of persuasion (theme 1); supporters of persuasion were motivated by the potential benefit to patients\' health, whereas opponents thought patients should be the ultimate decision-makers. Perspectives depended on the persuasive technique (theme 2), where emotional appeals elicited the most negative reactions while use of facts and patient stories were viewed more positively. Perspectives also varied by the decisional context (theme 3), where higher severity and certainty of harm influenced participants to be more accepting of persuasion. Participants suggested alternative communication approaches to persuasion (theme 4) that emphasized respect for patients.
    CONCLUSIONS: Our findings suggest that the type of persuasive technique and the decisional context are important considerations in the ethical debate around the use of persuasion. Limiting the use of persuasion to high-stakes decisions and using facts and patient stories rather than emotional appeals are likely more acceptable.
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  • 文章类型: Journal Article
    心理干预往往是对抗性的。也就是说,当心理学家试图改变信仰时,态度,或行为,他们经常通过直接面对假定的变化障碍来做到这一点。对抗方法可以是有效的,但是受到功效的限制,例如引起接受者不适或防御的可能性。目前的文章试图强调一种我们称之为绕过的替代策略,这是指在没有对抗的情况下实现行为改变的一般方法。利用错误信息研究的见解,刻板印象,和说服,我们提供的证据表明,非对抗性方法可以同样有效,如果不是更多,比传统的对抗范式。
    Psychological interventions tend to be confrontational in nature. That is, when psychologists seek to bring about change in beliefs, attitudes, or behaviors, they often do so by directly confronting the presumed barrier to change. Confrontational approaches can be effective, but suffer from limitations to their efficacy, such as the possibility of arousing discomfort or defensiveness from the recipient. The current piece seeks to highlight an alternative strategy that we refer to as bypassing, which refers to a general approach for bringing about behavior change without confrontation. Leveraging insights from research on misinformation, stereotypes, and persuasion, we present evidence that non-confrontational approaches can be as effective, if not more so, than the traditional confrontational paradigm.
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  • 文章类型: Journal Article
    社会规范诉求在促进可持续的多数人行为方面是有效的,但当目标行为仅由少数人执行时,则可能适得其反。然而,强调越来越多的人开始从事这种行为,或者大多数人赞成这种行为,可能会防止这种负面影响。然而,只有少数研究调查了描述性少数群体和禁令多数社会规范诉求的结合,结果不一致。对少数群体行为的一些研究表明,接受者的特征可能会决定有关少数群体社会规范诉求影响的不一致结果,而社会规范诉求可能会对与环境相关的性格较弱的个人产生更大的影响。
    两项两波研究调查了描述性少数群体如何上诉,禁令多数人呼吁,它们的组合可以用来激励可持续的少数群体行为,以及环境相关的倾向在这种情况下扮演什么角色。在第一部分,感知的社会规范,与环境相关的倾向,行为意图,并测量了态度。两周后,受访者参加了3(描述性社会规范吸引力:静态与动态vs.缺席)×2(禁令多数社会规范上诉:现在与缺席)在受试者之间进行实验,并观看了有关自愿碳补偿的解释器视频,其中包括各种社会规范呼吁。
    在这两项研究中,我们发现社会规范诉求影响感知的社会规范。然而,仅在第一项研究中观察到有说服力的效果,禁令多数人的呼吁增加了说服力的结果,但在两项研究中,描述条件之间没有差异,其影响也没有差异,这取决于个体的环境相关倾向。
    一次暴露可能不足以发挥说服作用,感知的社会规范的变化可能首先需要内在化。在网上解释器视频中,社会规范申诉的效果可以通过基于算法的建议以及当社会规范申诉引起对规范符合内容的关注时被放大。然而,需要进一步研究长期影响及其通过社交媒体的可能扩大。
    UNASSIGNED: Social norm appeals are effective in promoting sustainable majority behavior but could backfire when the target behavior is only performed by a minority of people. However, emphasizing that an increasing number of people have started engaging in the behavior or that the majority approve the behavior might prevent such negative effects. However, only a few studies have investigated the combination of descriptive minority and injunctive majority social norm appeals, with inconsistent results. Some studies of minority behavior suggest that the characteristics of recipients might determine the inconsistent results regarding the impact of minority social norm appeals and that social norm appeals could have a greater impact on individuals with weaker environment related dispositions.
    UNASSIGNED: Two two-wave studies investigated how descriptive minority appeals, injunctive majority appeals, and their combination can be used to motivate sustainable minority behavior and what role environment related dispositions play in this context. In the first part, perceived social norms, environment related dispositions, behavioral intentions, and pre-attitudes were measured. Two weeks later, respondents participated in a 3 (descriptive social norm appeal: static vs. dynamic vs. absent) × 2 (injunctive majority social norm appeal: present vs. absent) between-subjects experiment and watched an explainer video on voluntary carbon offsets that included various social norm appeals.
    UNASSIGNED: In both studies, we found that social norm appeals influenced perceived social norms. However, persuasive effects were only observed in the first study, and an injunctive majority appeal increased persuasive outcomes, but there were no differences between the descriptive conditions and no differences in their impact depending on individuals\' environment related dispositions in either study.
    UNASSIGNED: A single exposure may be insufficient to exert persuasive effects and the change in perceived social norms may first need to be internalized. In online explainer videos, the effects of social norm appeals could be amplified by algorithm-based suggestions and when social norm appeals draw attention to norm-conforming content. However, further research is required on the long-term effects and their possible amplification via social media.
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  • 文章类型: Journal Article
    风险沟通涉及向受众传达潜在风险。它对塑造行为和影响个人福祉至关重要。以前的研究主要集中在风险沟通的口头和书面方面,不太强调像声调这样的非语言线索。解决这个差距,我们的研究探讨了在两种风险决策范式中,有能力和温暖的声调对风险沟通的影响,研究1中的气球模拟风险任务(BART)和研究2中的赌博任务。结果表明,称职和温暖的声调比中性声调更有说服力,在不同的决策方案中,它们的有效性也不同。此外,参与者的感知能力和声调的温暖调解了这种说服力。这项研究通过纳入人声音调的影响,增强了我们对风险沟通的理论理解。此外,它对营销人员和从业者都有实际意义,证明了在现实世界中使用语音作为说服媒介的重要性。
    Risk communication involves conveying potential risks to the audience. It\'s crucial for shaping behavior and influencing individual well-being. Previous research predominantly focused on verbal and written aspects of risk communication, with less emphasis on nonverbal cues like vocal tone. Addressing this gap, our study explores the impact of competent and warm vocal tones on risk communication across two risky decision-making paradigms, the Balloon Analogue Risk Task (BART) in Study 1 and the Gambling Task in Study 2. Results show that competent and warm vocal tones are more persuasive than neutral tones, and their effectiveness varies in different decision-making scenarios. Additionally, participants\' perceived competence and warmth of vocal tones mediate this persuasiveness. This study enhances our theoretical understanding of risk communication by incorporating the impact of vocal tones. Also, it carries practical implications for marketers and practitioners, demonstrating the importance of using voice as a medium to persuade in real-world scenarios.
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  • 文章类型: Journal Article
    我们研究了三种不同信息在说服个体接种COVID-19疫苗方面的有效性,以及情绪在说服中的作用。
    4136名参与者报告了他们对COVID-19大流行的担忧和对疫苗的信心/犹豫。参与者被随机分配到三个文本条件中的一个:(1)自我利益:一个有说服力的信息,专注于COVID-19对你有多大的严重威胁,“并接种疫苗以“保护自己”;(2)自我利益+利他主义:一个有说服力的信息,专注于“对您和您的社区的威胁”,并接种疫苗以“保护您和您所爱的人”;(3)自我利益+利他主义+正常:一个有说服力的信息,其中包括(2)但添加了“这是我们恢复正常生活的唯一途径。\";和,(4)基线控制:无文字。阅读后,参与者报告了他们对COVID-19疫苗的情绪和接种疫苗的意愿。
    与对照条件和自利+利他条件相比,处于自利+利他+正常条件下的个体更愿意接种疫苗。然而,自利+利他+正常状态和自利状态的意愿没有差异。此外,情绪介导疫苗信心/犹豫和意愿之间的关系。
    关注“恢复正常”的信息可以通过增加疫苗摄入量来保护人群,从而实现重要的公共卫生行动。未来的工作需要跨越多个国家和背景(即,非大流行)来评估信息的有效性。
    UNASSIGNED: We examined the effectiveness of three different messages for persuading individuals to get vaccinated against COVID-19, and the role that emotions play in persuasion.
    UNASSIGNED: Four hundred-thirty-six participants reported their concern about the COVID-19 pandemic and confidence/hesitancy toward vaccines. Participants were randomly assigned to one of three text conditions: (1) self-interest: a persuasive message that focused on how much of a \"serious threat COVID-19 is to you,\" and to get vaccinated to \"protect yourself\"; (2) self-interest + altruistic: a persuasive message that focused on the \"threat to you and your community\" and to get vaccinated to \"protect you and your loved ones\"; (3) self-interest + altruistic + normal: a persuasive message that included (2) but added \"This is the only way we can get back to a normal life.\"; and, (4) a baseline control: no text. After reading, participants reported their emotions toward COVID-19 vaccines and their willingness to get vaccinated.
    UNASSIGNED: Individuals in the self-interest + altruistic + normal condition were more willing to get vaccinated compared to the control condition and self-interest + altruistic condition. However, there were no differences in willingness between the self-interest + altruistic + normal condition and the self-interest condition. Moreover, emotions mediated relations between vaccine confidence/hesitancy and willingness.
    UNASSIGNED: A message that focuses on \"getting back to normal\" can achieve important public health action by increasing vaccine uptake to protect the population. Future work is needed across multiple countries and contexts (i.e., non-pandemic) to assess message effectiveness.
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  • 文章类型: Journal Article
    这项研究的目的是确定是否参与单一的,1小时的焦点小组将刺激与健康相关的行为的改变。所有的受访者都是教师,他们参加了一个焦点小组,旨在了解教师的理解,声音是一种工作工具。在讨论中,讨论了与健康相关的行为,以应对可能的声音拉伤或伤害。两个月后,我们向这些参与者分发了一项后续调查,询问他们是否回忆了讨论,以及他们是否因参与焦点小组而寻求更多信息和/或改变了发声行为.定性数据显示,这些受访者中的大多数都回忆起这些信息,并且由于参与焦点小组而参与了某种与健康相关的行为改变。行为改变包括诸如多喝水和在教室中使用语音放大设备之类的修改。讨论了这一发现的含义。
    This study was designed to determine whether participation in a single, 1-hour focus group would spur a change in health-related behavior. All the respondents were teachers who had participated in a focus group designed to learn about teachers\' understanding that voice is a working tool. In the discussions, health-related behaviors were discussed as ways to deal with possible vocal strain or injury. Two months later, a follow-up survey was distributed to these participants asking them if they recalled the discussion and if they had sought out more information and/or had changed their vocal behavior due to their participation in the focus group. The qualitative data shows that the majority of these respondents both recalled the messages and had engaged in some type of health-related behavior change due to their participation in the focus group. Behavior change included such modifications as drinking more water and use of voice-amplification equipment in the classroom. Implications of this finding are discussed.
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  • 文章类型: Journal Article
    在三项研究中,我们研究了表征旨在动员他人的文本的语言特征的作用。在研究1中(N=728),参与者制作了一份传单,要么动员他人参与一项行动,要么表达他们对该行动的想法,并评估了他们的文本是如何面向行动的。动员文本包括更多的动词和具体的单词,这些语言特征的存在与参与者对他们的信息以行动为导向的评估呈正相关。在研究2和3中(N=557和N=556),独立的参与者组评估了研究1中产生的文本。读者对文本以行动为导向的感知与研究1中相同的语言特征相关,并进一步与感知的信息有效性(研究2)和行为意图(研究3)呈正相关。研究揭示了动词和具体单词的编码和解码如何在行动呼吁中充当独特的说服工具。
    In three studies, we investigated the role of linguistic features characterizing texts aiming to mobilize others. In Study 1 (N = 728), participants produced a leaflet either mobilizing others to engage in an action or expressing their thoughts about that action, and evaluated how action-oriented their text was. Mobilizing texts included more verbs and concrete words, and the presence of these linguistic characteristics was positively linked to participants\' evaluations of their messages as action-oriented. In Studies 2 and 3 (N = 557 and N = 556), independent groups of participants evaluated texts produced in Study 1. Readers\' perceptions of texts as action-oriented were associated with the same linguistic features as in Study 1 and further positively linked to perceived message effectiveness (Study 2) and behavioral intention (Study 3). The studies reveal how encoding and decoding of verbs and concrete words serve as distinct persuasive tools in calls to action.
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  • 文章类型: Journal Article
    评论员建议法医科学家的报告应包含各种披露,以促进理解。然而,很少有研究探讨遵循最佳实践建议是否会影响接收者对证据的印象。我们研究了更符合这些最佳实践建议的法医学报告是否减少了对证据的高估,并使法律和社区决策者对证据质量敏感。在三个实验中,向240名法律从业人员/受训人员和566名社区决策者提交了指纹或鞋类报告,该报告符合或不符合最佳实践建议。然后要求参与者根据报告做出评估和决定。我们发现报告合规性的影响喜忧参半。报告依从性影响了社区参与者对证据说服力的评估,但对法律从业人员/受训者的判断影响有限。当提供合规报告时,我们发现,社区参与者认为未知可靠性证据比高可靠性证据更不可靠和更没有说服力,建议披露有助于减少证据的高估,并提高对证据质量差异的敏感性。这些结果表明,遵守报告建议确实会影响社区印象,而对法医学证据的法律印象影响最小。这一结果的成本和/或收益需要进一步审查。
    Commentators have recommended that forensic scientists\' reports contain various disclosures to facilitate comprehension. However, little research has explored whether following best practice recommendations for disclosure impacts on receivers\' impressions of the evidence. We examined whether forensic science reports that are more compliant with these best practice recommendations reduced overvaluing of the evidence and sensitized legal and community decision-makers to evidence quality. Across three experiments, 240 legal practitioners/trainees and 566 community decision-makers were presented with a fingerprint or footwear report that was either compliant or non-compliant with best practice recommendations. Participants were then asked to make evaluations and decisions based on the report. We found mixed effects of report compliance. Report compliance affected community participant\'s evaluations of the persuasiveness of the evidence but had limited impact on the judgments of legal practitioners/trainees. When presented with compliant reports, we found that community participants regarded unknown reliability evidence as less reliable and less persuasive than high reliability evidence, suggesting disclosures helped reduce overvaluing of the evidence and create sensitivity to differences in evidence quality. These results suggest compliance with reporting recommendations does affect community impressions, while only minimally influencing legal impressions of forensic science evidence. The costs and/or benefits of this outcome require further examination.
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  • 文章类型: Journal Article
    关于mRNA疫苗接种的错误信息是全球抗击COVID-19大流行的一个障碍。因此,当局经常依赖基于文本的反驳作为对策。在两个实验中(N=2,444),基于文本的反驳有效地减少了对错误信息的信念,并使参与者免受误导性社交媒体帖子的影响。然而,后续行动(N=817)质疑这些揭穿和预埋效应的寿命。此外,这些研究揭示了潜在的陷阱,展示了一系列反驳的意外影响(缺乏对意图的影响,宗教团体之间的适得其反的影响,以及遗漏疫苗副作用信息时的偏见判断)。
    Misinformation about mRNA vaccination is a barrier in the global fight against the COVID-19 pandemic. Thus, authorities often rely on text-based refutations as a countermeasure. In two experiments (N = 2,444), text-based refutations effectively reduced the belief in misinformation and immunized participants against the impact of a misleading social media post. However, a follow-up (N = 817) questions the longevity of these debunking and prebunking effects. Moreover, the studies reveal potential pitfalls by showing a row of unintended effects of the refutations (lacking effect on intentions, backfire-effects among religious groups, and biased judgments when omitting information about vaccine side effects).
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  • 文章类型: Journal Article
    在许多公民领域,我们见证了公民与企业之间的“视频交流”;例如,当公民上传警察暴力文件时,警方从随身摄像机上传文件,提供不同的事件镜头。这样的视频能影响公众舆论吗?我们研究了如果通过起诉来观看(谋杀重演的)视觉内容,支持辩护,没有叙事影响观众的意见。我们发现,不仅观众对无罪/有罪和警察运作的看法受到影响,但这种经历延续了对州检察官办公室和法院运作的看法——视频中没有提到这些观点。最后,我们讨论了当代媒体环境对舆论形成的影响。
    In many civic domains we witness \"video exchanges\" between citizens and the establishment; for example, when citizens upload documentation of police violence, and the police uploads documentation from body cameras providing different takes of the incident. Can such videos influence public opinion? We studied if viewing visual content (of a murder reenactment) with pro-prosecution, pro-defense, and no-narration- affects viewers\' opinions. We found that not only were viewers\' opinions of innocence/guilt and police functioning were affected, but the experience carried over to change opinions about the functioning of the state attorney\'s office and the courts-which were not referenced in the videos. We conclude by discussing the implications for opinion formation in the contemporary media environment.
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