背景:全球65岁及以上的老年人口正在增加,这意味着生活在长期健康状况和多发病率的人增加。实施新的数字健康技术可以增强患者的能力和责任感。以及对自身状况变化做出反应的能力,减少医疗保健专业人员的参与。需要解决重要的参数,才能使这种数字化授权取得成功,这些包括提高个人和组织的健康素养,建立患者和医疗保健专业人员之间的联合决策活动,以及针对个人管理其状况的能力的努力,其中包括提高技能的教育和提供自我监控技术。
目标:确定数字医疗专业人员所需的能力,以便能够在24/7数字医疗服务中为患有慢性阻塞性肺疾病的用户提供所需的服务。
方法:每周观察5名注册护士的工作,为期5个月。总共进行了13次参与性观察。通过归纳内容分析转录和分析来自观察的数据。
结果:分析中确定了五个主要类别;1)任务,2)沟通,3)注册护士之间的关系,4)服务用户,5)技术。这些类别包含在数字化医疗保健系统中工作的注册护士所需的不同能力。
结论:未来的数字医疗保健专业人员将需要多种能力,能够在超越传统医疗保健能力的数字健康社区中提供适当的护理,包括社会,技术,和沟通技巧。
BACKGROUND: The global population of older aged 65 and over is increasing, which means an increase in people living with long-term health conditions and multimorbidity. Implementing new digital health technologies enables increased patient empowerment and responsibility, and the ability to respond to changes in their condition themselves, with less involvement of healthcare professionals. Important parameters need to be addressed for this digitally enabled empowerment to be successful, these include increased individual and organizational health literacy, the establishment of joint decision-making activities among patients and healthcare professionals, and efforts that target the individual\'s ability to manage their condition, which include education to increase skills and providing technology for self-monitoring.
OBJECTIVE: To identify needed competencies of digital healthcare professionals to be able to provide the needed services to service users with chronic obstructive pulmonary disease in a 24/7 digital healthcare service.
METHODS: Five registered nurses\' work was observed weekly for five months. In total 13 participatory observations were conducted. Data from the observations was transcribed and analysed through inductive content analysis.
RESULTS: Five main categories were identified in the analysis; 1) tasks, 2) communication, 3) the relationships between the registered nurses, 4) service users, and 5) technology. These categories contain different competencies needed for registered nurses working in a digitalized healthcare system.
CONCLUSIONS: Future digital healthcare professionals will require several competencies, to be able to deliver proper care in a digital health community that goes beyond traditional healthcare competencies, including social, technological, and communication skills.