monitoring and evaluation

监测和评价
  • 文章类型: Journal Article
    对卫生和卫生系统干预措施和计划进行促进性别平等的监测和评估(M&E)对于改善健康至关重要,卫生系统,和性别平等成果。它可用于确定和解决计划参与中的性别差异,结果,和好处,并确保计划的设计和实施方式具有包容性和所有人都可以使用。虽然对性别敏感的M&E在干预措施和计划有意纳入性别镜头时最有效,它与所有卫生系统计划和干预措施有关。在文学中,对性别敏感的M&E以不同的方式定义,使其难以操作。性别的复杂性和多面性使情况更加复杂。在这种方法论的思考中,我们提出了我们不断发展的对性别敏感的M&E方法,我们正在性别与平等监测(MAGE)项目中实施。我们将性别敏感的M&E定义为有意整合需求,权利,preferences,妇女和女孩之间的权力关系,男人和男孩,和性别少数群体,以及整个社会,政治,经济,和卫生系统,在M&E过程中。这是通过整合不同类型的性别数据和指标来实现的,包括:性别或性别特异性,性别或按性别分列的,包含需求的性别或按性别分列的性别,权利和偏好,性别权力关系和系统指标。这些中的每一个的例子都包括在本文中。积极的方法还可以增强任何M&E活动的性别反应能力,包括结合交叉透镜和定制的数据和指标的类型包括和用于具体的上下文的过程。将性别问题纳入方案周期,包括M&E,可以导致更适合目的,有效,公平的计划和干预。本文提出的框架概述了如何做到这一点,能够吸收对性别敏感的M&E。
    Gender-responsive monitoring and evaluation (M&E) for health and health systems interventions and programs is vital to improve health, health systems, and gender equality outcomes. It can be used to identify and address gender disparities in program participation, outcomes, and benefits, as well as ensure that programs are designed and implemented in a way that is inclusive and accessible for all. While gender-responsive M&E is most effective when interventions and programs intentionally integrate a gender lens, it is relevant for all health systems programs and interventions. Within the literature, gender-responsive M&E is defined in different and diverse ways, making it difficult to operationalize. This is compounded by the complexity and multi-faceted nature of gender. Within this methodological musing, we present our evolving approach to gender-responsive M&E which we are operationalizing within the Monitoring for Gender and Equity (MAGE) project. We define gender-responsive M&E as intentionally integrating the needs, rights, preferences, and power relations among women and girls, men and boys, and gender minority individuals, as well as across social, political, economic, and health systems, in M&E processes. This is done through the integration of different types of gender data and indicators, including: sex or gender specific, sex or gender disaggregated, sex or gender specific/disaggregated which incorporate needs, rights and preferences, and gender power relations and systems indicators. Examples of each of these are included within the paper. Active approaches can also enhance the gender-responsiveness of any M&E activities, including incorporating an intersectional lens and tailoring the types of data and indicators included and processes used to the specific context. Incorporating gender into the programmatic cycle, including M&E, can lead to more fit-for-purpose, effective, and equitable programs and interventions. The framework presented in this paper provides an outline of how to do this, enabling the uptake of gender-responsive M&E.
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  • 文章类型: Journal Article
    Among many by-products of Web 2.0 come the wide range of potential image and text datasets within social media and content sharing platforms that speak of how people live, what they do, and what they care about. These datasets are imperfect and biased in many ways, but those flaws make them complementary to data derived from conventional social science methods and thus potentially useful for triangulation in complex decision-making contexts. Yet the online environment is highly mutable, and so the datasets are less reliable than censuses or other standard data types leveraged in social impact assessment. Over the past decade, we have innovated numerous methods for deploying Instagram datasets in investigating management or development alternatives. This article synthesizes work from three Canadian decision contexts - hydroelectric dam construction or removal; dyke realignment or wetland restoration; and integrating renewable energy into vineyard landscapes - to illustrate some of the methods we have applied to social impact assessment questions using Instagram that may be transferrable to other social media platforms and contexts: thematic (manual coding, machine vision, natural language processing/sentiment analysis, statistical analysis), spatial (hotspot mapping, cultural ecosystem modeling), and visual (word clouds, saliency mapping, collage). We conclude with a set of cautions and next steps for the domain.
    Parmi les nombreux sous-produits du Web 2.0 figure un large éventail de données provenant d’images et de textes, de contenus de médias sociaux et de plateformes numériques, qui révèlent comment les gens vivent, ce qu’ils font et les questions qui les préoccupent. Ces ensembles de données sont imparfaits et biaisés à bien des égards, mais nombre de leurs lacunes les rendent complémentaires des informations collectées par les sciences sociales à l’aide de méthodes conventionnelles. D’où leur utilité potentielle pour la triangulation dans des contextes décisionnels complexes. Cet article synthétise le travail de trois études de cas menées au Canada pour illustrer certaines des méthodes que nous avons développées et qui pourraient être utiles à d’autres chercheurs en EIS: thématiques (codage, apprentissage automatique, analyse sémantique, association statistique), spatiales (cartographie des points chauds, modélisation du transfert des bénéfices) et visuelles (cartes de saillance, collage).
    Entre los muchos subproductos de la Web 2.0 se encuentra una amplia gama de datos de imágenes y texto, contenidos en redes sociales y plataformas digitales, que hablan de cómo vive, qué hace y por qué cuestiones se preocupa la gente. Estos conjuntos de datos son imperfectos y sesgados en muchos sentidos, pero muchos de sus defectos los hacen complementarios a la información recogida por las ciencias sociales con métodos convencionales. De ahí su potencial utilidad para la triangulación en contextos complejos de toma de decisiones. Este artículo sintetiza el trabajo de tres estudios de caso llevados a cabo en Canadá para ilustrar algunos de los métodos que hemos desarrollado y pueden resultar útiles para otros investigadores en EIS: temáticos (codificación, machine learning, análisis semántico, asociación estadística), espaciales (mapeo de puntos críticos, modelización de transferencia de beneficios) y visuales (mapas de saliencia, collage).
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  • 文章类型: Journal Article
    紧急产科护理(EmOC)信号功能是能够避免因孕产妇死亡的五个主要直接原因而死亡的关键临床干预措施的候选清单;自1997年以来,它们已被用作EmOC监测框架的一部分,以跟踪低收入和中等收入环境中EmOC服务的可用性。它们的广泛使用和拟议的适应包括其他类型的护理,比如照顾新生儿,证明了他们作为生殖健康测量架构一部分的遗产。然而,自从最初引入EmOC信号功能以来,孕产妇和新生儿健康(MNH)的格局发生了很大变化。作为修改EmOC监测框架项目的一部分,我们进行了元叙事启发的审查,以反映信号功能是如何发展和概念化在过去的二十年,以及不同的叙述,随着不断发展的MNH景观出现,在信号函数测量的概念化中发挥了作用。我们确定了三个总体叙事传统:1)临床2)卫生系统和3)人权,主导了围绕信号功能使用的话语和批评。通过迭代综合过程,包括19篇最终文章,我们探索了三种叙事传统之间的和解模式和矛盾领域。我们总结了围绕信号功能使用的五个元主题:i)确定边界;ii)超越临床能力;iii)捕获树林和树木;iv)分组信号功能和v)测量挑战。我们打算让这次审查有助于更好地理解围绕信号功能的论述,并为这种监测方法在急诊产科和新生儿护理中的未来作用提供见解。
    Emergency obstetric care (EmOC) signal functions are a shortlist of key clinical interventions capable of averting deaths from the five main direct causes of maternal mortality; they have been used since 1997 as a part of an EmOC monitoring framework to track the availability of EmOC services in low- and middle-income settings. Their widespread use and proposed adaptation to include other types of care, such as care for newborns, is testimony to their legacy as part of the measurement architecture within reproductive health. Yet, much has changed in the landscape of maternal and newborn health (MNH) since the initial introduction of EmOC signal functions. As part of a project to revise the EmOC monitoring framework, we carried out a meta-narrative inspired review to reflect on how signal functions have been developed and conceptualised over the past two decades, and how different narratives, which have emerged alongside the evolving MNH landscape, have played a role in the conceptualisation of the signal function measurement. We identified three overarching narrative traditions: 1) clinical 2) health systems and 3) human rights, that dominated the discourse and critique around the use of signal functions. Through an iterative synthesis process including 19 final articles selected for the review, we explored patterns of conciliation and areas of contradiction between the three narrative traditions. We summarised five meta-themes around the use of signal functions: i) framing the boundaries; ii) moving beyond clinical capability; iii) capturing the woods versus the trees; iv) grouping signal functions and v) measurement challenges. We intend for this review to contribute to a better understanding of the discourses around signal functions, and to provide insight for the future roles of this monitoring approach for emergency obstetric and newborn care.
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  • 文章类型: Preprint
    许多数字健康干预措施(DHIs),包括移动健康(mHealth)应用程序,旨在提高客户的结果和效率,如电子病历系统(EMRS)。尽管互操作性是黄金标准,它也是复杂和昂贵的,需要技术专长,利益相关者权限,和持续的资金。手动数据链接过程通常用于跨系统“集成”,并允许评估DHI影响,最佳实践,在进一步投资之前。对于mHealth,手动数据联动工作量,包括相关的监测和评估(M&E)活动,仍然知之甚少。
    作为一项开源应用程序的基线研究,该应用程序可以反映EMRS并减少医护人员(HCW)的工作量,同时改善由护士领导的基于社区的抗逆转录病毒治疗计划(NCAP)的护理。马拉维,我们进行了时间运动研究,观察HCWs完成数据管理活动,包括常规M&E和个人级别应用程序数据到EMRS的手动数据链接。数据管理任务应该通过成功的应用程序实施和EMRS集成来减少或结束。在Excel中分析数据。
    我们观察到69:53:00的HCWs执行常规NCAP服务交付任务:39:52:00(57%)用于完成M&E数据相关任务,其中15:57:00(23%)用于手动数据链接工作负载,独自一人。
    了解工作负载以确保高质量的M&E数据,包括完成mHealth应用程序到EMRS的手动数据链接,为利益相关者提供投入,以推动DHI创新和集成决策。量化潜在的mHealth益处,提高效率,高质量的M&E数据可能会引发新的创新,以减少工作量并加强证据以刺激持续改进。
    UNASSIGNED: Many digital health interventions (DHIs), including mobile health (mHealth) apps, aim to improve both client outcomes and efficiency like electronic medical record systems (EMRS). Although interoperability is the gold standard, it is also complex and costly, requiring technical expertise, stakeholder permissions, and sustained funding. Manual data linkage processes are commonly used to \"integrate\" across systems and allow for assessment of DHI impact, a best practice, before further investment. For mHealth, the manual data linkage workload, including related monitoring and evaluation (M&E) activities, remains poorly understood.
    UNASSIGNED: As a baseline study for an open-source app to mirror EMRS and reduce healthcare worker (HCW) workload while improving care in the Nurse-led Community-based Antiretroviral therapy Program (NCAP) in Lilongwe, Malawi, we conducted a time-motion study observing HCWs completing data management activities, including routine M&E and manual data linkage of individual-level app data to EMRS. Data management tasks should reduce or end with successful app implementation and EMRS integration. Data was analysed in Excel.
    UNASSIGNED: We observed 69:53:00 of HCWs performing routine NCAP service delivery tasks: 39:52:00 (57%) was spent completing M&E data related tasks of which 15:57:00 (23%) was spent on manual data linkage workload, alone.
    UNASSIGNED: Understanding the workload to ensure quality M&E data, including to complete manual data linkage of mHealth apps to EMRS, provides stakeholders with inputs to drive DHI innovations and integration decision making. Quantifying potential mHealth benefits on more efficient, high-quality M&E data may trigger new innovations to reduce workloads and strengthen evidence to spur continuous improvement.
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  • 文章类型: Journal Article
    本文使用反思性实践和社会相互依存理论来揭示我们作为内部评估者的实践受到COVID-19大流行影响的方式,使用监测和评估框架的开发作为案例研究。反射分为六个阶段:描述,感情,评估,分析,结论和行动计划。对COVID-19影响的初步思考得出了大流行的负面影响和相关限制,这限制了我们建立融洽关系的能力,并延长了我们平衡工作和家庭承诺的能力。更深入的调查显示,这场灾难促使我们开发新的工作方式,以增强和改善我们未来的努力。我们预计,这些学习将使未来有更大的能力提供混合的在线/面对面的合作机会,这将加强包容性和积极参与,从而促进具有更大集体所有权和与更广泛受众相关的监测和评估。
    This article uses reflective practice and social interdependence theory to unpack the ways in which our practice as internal evaluators was impacted by the COVID-19 pandemic, using the development of a monitoring and evaluation framework as a case study. The reflections are separated into six stages: description, feelings, evaluation, analysis, conclusion and action plan. Initial reflections on the impact of COVID-19 drew out the negative effects of the pandemic and associated restrictions, which limited our ability to build rapport and stretched our capacity to balance work and home commitments. Deeper investigation revealed that the disaster pushed us to develop new ways of working that will augment and improve our future efforts. We foresee that these learnings will enable a future with greater ability to offer hybrid online/face-to-face collaborative opportunities that will enhance inclusion and active participation, thereby promoting monitoring and evaluation with greater collective ownership and relevance to a wider audience.
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  • 文章类型: Journal Article
    健全的城市水管理依赖于对水基础设施的广泛和可靠的监测。随着低成本传感器和网络越来越多地用于环境监测,城市水研究人员和从业人员必须考虑这些技术的利弊。在这篇透视论文中,我们强调低成本监测技术的六个技术和社会技术考虑因素,以充分发挥其在城市水管理领域的潜力,包括:实施的技术壁垒,与传统传感技术的互补性,低成本传感器的可靠性,生产信息的附加值,数据收集民主化的机会,以及该技术的经济和环境成本。对于每个考虑,我们从自己的工作和更广泛的文献中介绍了最近的经验,并确定了应对当前挑战的未来研究需求。我们的经验支持低成本监测技术的强大潜力,特别是它促进了对城市水基础设施的广泛和创新监测。未来的努力应该集中在更系统地记录经验,以降低设计障碍,实施,以及低成本传感器网络的测试,在评估经济状况时,社会,以及环境成本和低成本传感器部署的好处。
    Sound urban water management relies on extensive and reliable monitoring of water infrastructure. As low-cost sensors and networks have become increasingly available for environmental monitoring, urban water researchers and practitioners must consider the benefits and disadvantages of such technologies. In this perspective paper, we highlight six technical and socio-technological considerations for low-cost monitoring technology to reach its full potential in the field of urban water management, including: technical barriers to implementation, complementarity with traditional sensing technologies, low-cost sensor reliability, added value of produced information, opportunities to democratize data collection, and economic and environmental costs of the technology. For each consideration, we present recent experiences from our own work and broader literature and identify future research needs to address current challenges. Our experience supports the strong potential of low-cost monitoring technology, in particular that it promotes extensive and innovative monitoring of urban water infrastructure. Future efforts should focus on more systematic documenting of experiences to lower barriers to designing, implementing, and testing of low-cost sensor networks, and on assessing the economic, social, and environmental costs and benefits of low-cost sensor deployments.
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  • 文章类型: Journal Article
    背景:季节性疟疾化学预防(SMC)是预防疟疾的高效干预措施,特别是在季节性传播程度较高的地区。由于规模庞大,监测和评估(M&E)SMC计划很复杂,及时交付方案,以及外部因素的影响。本文介绍了开发专门为SMC上下文量身定制的综合M&E框架所遵循的过程。
    方法:该框架是通过文献和程序综述开发的,以及三个执行国家布基纳法索的利益相关者对话,乍得,和尼日利亚。专家磋商会利用通过三个来源收集的数据,通过迭代方法进一步完善了框架。该框架是使用逻辑框架方法设计的,该方法结合了外部因素,并有意与全球疟疾M&E标准保持一致。
    结果:制定了以70个指标衡量的总体目标和七个计划目标。这些指标还反映了方案执行和结果之间的因果关系。该框架利用了当前数据源和现有机制的使用,确保有效的数据使用,而不需要大幅增加资源以优化整体计划。它还促进了数据三角测量的使用,和分层,以便更细致入微地了解影响方案绩效的因素,并及时为数据提供知情决策。
    结论:此处介绍的SMCM&E框架为方案实施者提供了一种标准化的方法,以加强决策以实现最佳方案绩效。随着SMC计划的范围扩展到新的地区和目标年龄组,这是必不可少的工具。
    BACKGROUND: Seasonal Malaria Chemoprevention (SMC) is a highly effective intervention for preventing malaria, particularly in areas with highly seasonal transmission. Monitoring and evaluating (M&E) SMC programmes are complex due to the scale, time-sensitive delivery of the programme, and influence of external factors. This paper describes the process followed to develop a comprehensive M&E framework tailored specifically for the SMC context.
    METHODS: The Framework was developed through a literature and programme review, and stakeholder dialogues across three implementing countries-Burkina Faso, Chad, and Nigeria. Expert consultation further refined the Framework through an iterative approach drawing upon data collected through the three sources. The Framework was designed using the Logical Framework Approach incorporating external factors and intentionally aligned with global malaria M&E standards.
    RESULTS: An overall aim and seven programme objectives were developed measured by 70 indicators. The indicators also capture the causal links between the implementation and results of the programme. The Framework leverages the use of current data sources and existing mechanisms, ensuring efficient data use without requiring a significant increase in resources for overall programme optimization. It also promotes the use of data triangulation, and stratification for a more nuanced understanding of factors affecting programme performance and timely data informed decision-making.
    CONCLUSIONS: The SMC M&E Framework presented here provides a standardized approach for programme implementers to enhance decision-making for optimal programme performance. This is an essential tool as the scope of SMC programmes expands to new geographies and target age groups.
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  • 文章类型: Journal Article
    国家医药政策(NMP),以前被称为国家毒品政策(NDP)的文件,是政府提供安全,有效的,质量保证,可用,负担得起和合理使用的药物。这是第一项审查南非发展共同体(SADC)16个国家在过去十年(2011-2021年)中实施的NMP组成部分的研究。2011年至2021年期间公布的每个国家的信息,如药物简介,政府官方文件,对世卫组织/HAI/世界银行的数据集和已实施组成部分的研究进行了评估。2011-2021年期间,16个南共体国家在执行国家行动方案方面取得了重大进展。最常用的组成部分包括基本药物的概念,定价,和监管。尽管传统和草药成分尚未被大多数人实施。药剂师与患者的比例为1:2300,低于所有国家的目标,促使需要加强医疗保健系统中的药房人员。药品定价,负担能力,和可用性研究对于制定公平的定价政策是必要的,这些政策将改善所有国家和南共体区域药品的可及性。除坦桑尼亚联合共和国外,南部非洲发展共同体国家需要紧急修改其NMP,因此采用渐进的过程,例如将健康技术评估(HTA)纳入NMP。所有南部非洲发展共同体国家都需要一个强大的,国际化的评价文化内嵌于他们的政策制定之中。作为调查南部非洲发展共同体区域已实施的国家管理计划的第一项研究,它可以作为各国应对共同制药挑战的跳板,从而提高全民健康覆盖(UHC)的准备程度。未来在南部非洲发展共同体区域进行深入的跨国研究对于全面评估国家管理计划的已实施组成部分是必要的。
    A national medicine policy (NMP), formerly referred to as a national drug policy (NDP) is a document that serves as a political commitment and guide for action by the government to provide safe, efficacious, quality assured, available, affordable and rationally used medicines. This is the first study to review the implemented components of the NMPs of the 16 South African Development Community (SADC) countries over the past ten years (2011-2021). Information published between 2011 and 2021 of each country such as pharmaceutical profiles, official government documents, WHO/HAI/World Bank datasets and research studies on the implemented components were appraised. Significant progress has been made by 16 SADC countries over the period 2011-2021 in implementing the NMP. The most commonly implemented components included the concept of essential medicines, pricing, and regulation. Though traditional and herbal medicines component is yet to be implemented by the majority. The pharmacist-patient ratio of 1:2300 was below the target for all countries, prompting the need to strengthen the pharmacy personnel in the healthcare systems. Medicine pricing, affordability, and availability studies are necessary to develop equitable pricing policies that will improve the accessibility of medicines in all countries and the SADC region. With the exception of the Republic of Tanzania, SADC countries need to urgently revise their NMPs, thus adopting progressive processes such as incorporating Health Technology Assessment (HTA) in the NMP. All SADC countries require a strong, internationalistic evaluation culture built-in their policy formulation. As the first study to investigate the implemented NMPs in the SADC region, it could serve as a springboard for the countries to address their common pharmaceutical challenges thus improving their readiness for universal health coverage (UHC). Future in-depth cross-country studies in the SADC region are necessary to comprehensively evaluate the implemented components of NMPs.
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  • 文章类型: Journal Article
    个人和社区层面的COVID-19缓解政策可能产生的影响超出了COVID-19的直接健康结果,包括社会,行为,和经济结果。这些社会,行为,经济结果可能会超出大流行时期,并对人口产生不同的影响。公共卫生-西雅图和国王县(PHSKC)建立在疾病控制和预防中心的社区缓解战略框架上,以创建一个跟踪近实时数据的本地项目,以了解受缓解方法影响的因素,告知决策,并监测和评估大流行期间社区一级的差异。本案例研究描述了PHSKC整理的框架和经验教训,使用,和传播来自20个数据来源的地方数据,以指导社区和公共卫生决策。社会,行为,经济,和健康指标定期更新,并通过交互式仪表板和产品在适用政策的背景下检查数据。按人口特征和地理分类的数据突出了不平等现象,但并非所有数据集都包含相同的细节;当地调查或定性数据被用来填补空白。项目成果包括告知城市和县与实施财政和粮食援助计划有关的应急计划。吸取的主要经验教训包括需要(1)在现有流程的基础上,利用自动化流程;(2)与其他部门合作,利用非传统公共卫生数据进行积极传播和数据分类,以及根据政策变化实时数据。该项目为项目和社区提供了及时的,可靠的数据,以了解在哪里投资恢复资金。类似的框架可以使其他卫生部门在未来的公共卫生紧急情况下检查社会和经济影响。
    Individual and community-level COVID-19 mitigation policies can have effects beyond direct COVID-19 health outcomes, including social, behavioral, and economic outcomes. These social, behavioral, and economic outcomes can extend beyond the pandemic period and have disparate effects on populations. Public Health-Seattle & King County (PHSKC) built on the Centers for Disease Control and Prevention\'s community mitigation strategy framework to create a local project tracking near-real-time data to understand factors affected by mitigation approaches, inform decision-making, and monitor and evaluate community-level disparities during the pandemic. This case study describes the framework and lessons learned from PHSKC\'s collation, use, and dissemination of local data from 20 data sources to guide community and public health decision-making. Social, behavioral, economic, and health indicators were regularly updated and disseminated through interactive dashboards and products that examined data in the context of applicable policies. Data disaggregated by demographic characteristics and geography highlighted inequities, but not all datasets contained the same details; local surveys or qualitative data were used to fill gaps. Project outcomes included informing city and county emergency response planning related to implementation of financial and food assistance programs. Key lessons learned included the need to (1) build on existing processes and use automated processes and (2) partner with other sectors to use nontraditional public health data for active dissemination and data disaggregation and for real-time data contextualized by policy changes. This project provided programs and communities with timely, reliable data to understand where to invest recovery funding. A similar framework could position other health departments to examine social and economic effects during future public health emergencies.
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  • 文章类型: Journal Article
    背景:差异化服务提供(DSD)通过将客户从拥挤的ART诊所转移到社区进行护理,增加了撒哈拉以南非洲的抗逆转录病毒治疗(ART)的可及性。然而,DSD设置挑战提供商对复杂、慢性护理治疗指南,并有繁重的客户监测和评估系统(M&E),减少决策数据。电子病历系统(EMRS)可改善客户结果并减少M&E工作量。传统EMRS无法在电源不可靠且连接不良的大多数DSD设置中运行。
    目的:本研究旨在详细介绍以人为中心的设计(HCD)过程,即在利隆韦开发基于社区的DSD服务的移动EMRS,马拉维。
    方法:灯塔信托(LT)在利隆韦设有2个卫生部(MoH)诊所,马拉维,总计>35,000个ART客户。LT\的实时,护理点EMRS收集复杂的客户M&E数据并提供决策支持,确保遵守艾滋病毒和结核病综合指南,以优化客户和计划结果。LT的EMRS扩展到所有大型MoHART诊所。LT还实施了护士主导的基于社区的ART计划(NCAP),DSD模型,为社区中2400名稳定的LT客户提供ART和快速评估。LT,与合作者一起,来自华盛顿大学国际健康与技术培训和教育中心的合作伙伴,医生,使用开源社区健康工具包(CHT)和HCD来开发开源,离线优先,类似EMRS的移动应用程序,“基于社区的ART保留和抑制”(关心)。CARES旨在为NCAP的DSD客户带来类似EMRS的提供商利益。
    结果:CARES设计花了大约12个月的时间,并使用了与提供商的高度参与性反馈会议的迭代过程,数据管理器,和M&E团队的投入,以确保NCAP和LT设置的关怀优化。CARES移动EMRS原型支持具有嵌入式提示和警报的NCAP提供商,以确保遵守集成的MoHART指南,旨在提高客户护理质量。CARES促进了NCAPM&E的数据质量和流量的提高,旨在减少社区和诊所之间的数据差距。CARES飞行员展示了手机的潜力,类似EMRS的护理点应用程序,可以使NCAP客户受益,提供者,和计划团队,提供集成的客户关怀和完整的M&E数据,用于决策。关心的挑战包括应用程序的速度,搜索功能以对齐纵向记录,并关心支持及时护理警报的EMRS集成。
    结论:利用CHT和HCD流程促进了本地指定和优化的移动应用程序的设计,并有望为DSD设置带来类似EMRS的好处。从CARES原型转向常规NCAP实施应改善客户关怀并加强M&E,同时减少工作量。我们透明和描述性的过程分享了CARES设计和开发的进展和陷阱,帮助这个数字创新领域的其他人从我们现阶段的经验中学习。
    BACKGROUND: Differentiated service delivery (DSD) increases antiretroviral therapy (ART) access in sub-Saharan Africa by moving clients out of congested ART clinics to communities for care. However, DSD settings challenge provider adherence to complex, chronic care treatment guidelines and have burdensome systems for client monitoring and evaluation (M&E), reducing data for decision-making. Electronic medical record systems (EMRS) improve client outcomes and reduce M&E workload. Traditional EMRS cannot operate in most DSD settings with unreliable power and poor connectivity.
    OBJECTIVE: This study aims to detail the human-centered design (HCD) process of developing a mobile EMRS for community-based DSD services in Lilongwe, Malawi.
    METHODS: Lighthouse Trust (LT) operates 2 Ministry of Health (MoH) clinics in Lilongwe, Malawi, with a combined total of >35,000 ART clients. LT\'s real-time, point-of-care EMRS collects complex client M&E data and provides decision-making support, ensuring adherence to integrated HIV and tuberculosis guidelines that optimize client and program outcomes. LT\'s EMRS scaled to all large MoH ART clinics. LT also implements a nurse-led community-based ART program (NCAP), a DSD model to provide ART and rapid assessment for 2400 stable LT clients in the community. LT, alongside collaborators, from the University of Washington\'s International Training and Education Center for Health and technology partner, Medic, used the open-source Community Health Toolkit (CHT) and HCD to develop an open-source, offline-first, mobile EMRS-like app, \"community-based ART retention and suppression\" (CARES). CARES aims to bring EMRS-like provider benefits to NCAP\'s DSD clients.
    RESULTS: CARES design took approximately 12 months and used an iterative process of highly participatory feedback sessions with provider, data manager, and M&E team inputs to ensure CARES optimization for the NCAP and LT settings. The CARES mobile EMRS prototype supports NCAP providers with embedded prompts and alerts to ensure adherence to integrated MoH ART guidelines, aiming to improve the quality of client care. CARES facilitates improved data quality and flow for NCAP M&E, aiming to reduce data gaps between community and clinic settings. The CARES pilot demonstrates the potential of a mobile, point-of-care EMRS-like app that could benefit NCAP clients, providers, and program teams with integrated client care and complete M&E data for decision-making. CARES challenges include app speed, search features to align longitudinal records, and CARES to EMRS integration that supports timely care alerts.
    CONCLUSIONS: Leveraging the CHT and HCD processes facilitated the design of a locally specified and optimized mobile app with the promise to bring EMRS-like benefits to DSD settings. Moving from the CARES prototype to routine NCAP implementation should result in improved client care and strengthened M&E while reducing workload. Our transparent and descriptive process shares the progress and pitfalls of the CARES design and development, helping others in this digital innovation area to learn from our experiences at this stage.
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