compassionate care

富有同情心的护理
  • 文章类型: Journal Article
    背景:体恤护理是护理专业的标志。然而,护理受到常年问题的困扰,其中最重要的是护理短缺和工作量增加。因此,韧性成为护士克服这些挑战必须具备的关键因素。然而,在约旦护理背景下,需要有更多的证据证明同情心护理和韧性之间的关系。
    目的:探讨在私营部门工作的约旦护士的工作场所韧性与同情护理之间的关系。
    方法:本研究采用描述性横截面相关设计。采用包含排除标准的便利抽样从约旦三家私立医院中选择参与者。同情护理问卷用于衡量同情护理的水平,工作弹性量表用于衡量工作场所的弹性。在数据收集之前获得了道德批准。
    结果:共有161名护士参与了这项研究。参与者具有高水平的同情心护理和工作场所韧性。男护士和工作量较低的护士的同情心护理水平明显更高。同样,年长的护士,拥有研究生学位的护士,在当前地区工作经验少于5年的护士的工作场所弹性水平明显较高.富有同情心的护理与工作场所的复原力及其所有七个维度(真实地生活,寻找一个人的呼唤,保持视角,管理压力,相互合作,保持健康,和建设网络。
    结论:发展工作场所韧性可以支持护士实施同情护理。护士经理和医院管理人员必须考虑同情心护理和工作场所韧性对护士和患者的影响。未来的研究可以包括对同情心护理和工作场所韧性的纵向探索,以及对医院以外的这些变量水平的调查。
    BACKGROUND: Compassionate care is a hallmark of the nursing profession. Yet, nursing is beset by perennial problems, not the least of which is nursing shortage and increased workload. As such, resilience becomes a critical ingredient that nurses must possess to overcome such challenges. However, there needs to be more evidence of the relationship between compassionate care and resilience within the Jordanian nursing context.
    OBJECTIVE: To explore the relationship between workplace resilience and compassionate care among Jordanian nurses working in the private sector.
    METHODS: The study utilized a descriptive cross-sectional correlational design. Convenience sampling with inclusion-exclusion criteria was used to select participants from three private hospitals in Jordan. The Compassionate Care Questionnaire was used to measure levels of compassionate care, and the Resilience at Work Scale was used to measure workplace resilience. Ethical approval was obtained before data collection.
    RESULTS: A total of 161 nurses participated in the study. Participants had high levels of compassionate care and workplace resilience. Male nurses and nurses with lower workloads had significantly higher levels of compassionate care. Likewise, older nurses, nurses with postgraduate degrees, and nurses with experience of less than 5 years in the current area had significantly higher levels of workplace resilience. Compassionate care had a mordantly solid and significant positive relationship with workplace resilience and all its seven dimensions (living authentically, finding one\'s calling, maintaining perspective, managing stress, interacting cooperatively, staying healthy, and building networks.
    CONCLUSIONS: Developing workplace resilience can support nurses in implementing compassionate care. Nurse Managers and hospital administrators must consider the effects of compassionate care and workplace resilience on nurses and patients. Future research can include a longitudinal exploration of compassionate care and workplace resilience and an investigation of the levels of these variables outside a hospital setting.
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  • 文章类型: Journal Article
    背景:康复领域的远程医疗包括使用通信技术远程提供康复服务(例如,电话,电子邮件,和视频)。虚拟护理的广泛应用为探索同情心和远程医疗的交叉点提供了合适的时间,特别是由于COVID-19的影响以及它如何极大地影响了医疗保健的普遍提供。
    目的:这项研究的目的是探索理疗师和从事远程医疗的患者如何理解和体验同情护理。
    方法:我们在2021年6月至2022年3月之间使用了一种定性的描述性方法对患者和生理学家进行了访谈。患者来自加拿大各地的社交媒体和多伦多的单一医院网络,安大略省。通过社交媒体和加拿大物理医学与康复协会(CAPM&R)电子邮件列表服务在加拿大各地招募了物理医师。访谈被记录和转录。数据进行了主题分析。
    结果:共有19名参与者接受了访谈-8名理疗师和11名患者。两个主题捕捉理疗师和患者在提供和接受富有同情心的护理方面的经验,特别是在虚拟护理的背景下被确定:(1)富有同情心的护理本质上植根于医疗保健提供者的内心意图,因此,表示为关怀行为和(2)虚拟元素影响同情护理的交付和接收。
    结论:体恤关怀源于理疗师的关怀态度,然后表现为关怀行为。反过来,这些关怀态度和行为使个性化护理和为患者建立安全空间。此外,虚拟护理模式对理疗师实施同情和患者接受同情的方式都有积极和消极的影响。值得注意的是,围绕虚拟护理的规范和礼仪存在很大的歧义。尽管如此,虚拟护理的灵活性和以人为本使其在医疗保健环境中很有用。
    BACKGROUND: Telemedicine in the realm of rehabilitation includes the remote delivery of rehabilitation services using communication technologies (eg, telephone, emails, and video). The widespread application of virtual care grants a suitable time to explore the intersection of compassion and telemedicine, especially due to the impact of COVID-19 and how it greatly influenced the delivery of health care universally.
    OBJECTIVE: The purpose of this study was to explore how compassionate care is understood and experienced by physiatrists and patients engaged in telemedicine.
    METHODS: We used a qualitative descriptive approach to conduct interviews with patients and physiatrists between June 2021 and March 2022. Patients were recruited across Canada from social media and from a single hospital network in Toronto, Ontario. Physiatrists were recruited across Canada through social media and the Canadian Association for Physical Medicine and Rehabilitation (CAPM&R) email listserve. Interviews were recorded and transcribed. Data were analyzed thematically.
    RESULTS: A total of 19 participants were interviewed-8 physiatrists and 11 patients. Two themes capturing physiatrists\' and patients\' experiences with delivering and receiving compassionate care, especially in the context of virtual care were identified: (1) compassionate care is inherently rooted in health care providers\' inner intentions and are, therefore, expressed as caring behaviors and (2) virtual elements impact the delivery and receipt of compassionate care.
    CONCLUSIONS: Compassionate care stemmed from physiatrists\' caring attitudes which then manifest as caring behaviors. In turn, these caring attitudes and behaviors enable individualized care and the establishment of a safe space for patients. Moreover, the virtual care modality both positively and negatively influenced how compassion is enacted by physiatrists and received by patients. Notably, there was large ambiguity around the norms and etiquette surrounding virtual care. Nonetheless, the flexibility and person-centeredness of virtual care cause it to be useful in health care settings.
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  • 文章类型: Journal Article
    医疗保健专业人员(HCP)的自我同情心研究不足,价值被低估。在医疗保健中促进自我同情可能会带来深远的好处。这项研究探索了四个NHSHCP接受一次短期自我同情培训的经验,推荐的在家实践在4周内完成。随后,半结构化访谈收集了关于他们经历的信息,由此带来的福祉以及对同事和患者的任何影响。采访分析中出现的主要主题是动机,权限和优先级。练习自我同情的动机,并分享这种学习是由于对其潜在好处的理解得到的。许可与自我同情中的共同人性概念及其对工作场所中消极的自我对话和对自我同情的消极态度的影响有关。尽管HCP的工作量过大,但优先考虑承认HCP在自我同情实践中投入时间的挑战。进一步考虑这些主题可能有助于更好地针对未来的研究,以使HCP之间的自我同情成为可能。
    Self-compassion in healthcare professionals (HCPs) is under-researched and undervalued. Promoting self-compassion within healthcare could have far-reaching benefits. This research study explores the experience of four NHS HCPs receiving a single short self-compassion training, with recommended at-home practices completed over 4 weeks. Subsequently, semi-structured interviews gathered information about their experience, resultant wellbeing and any impact on colleagues and patients. The main themes emerging from analysis of the interviews were motivation, permission and prioritisation. The motivation to practise self-compassion, and share this learning resulted from improved understanding of its potential benefits. Permission ties in with the notion of common humanity in self-compassion and its impact on negative self-talk and negative attitudes to self-compassion in a workplace. Prioritisation acknowledges the challenges for HCPs of investing time in self-compassion practice despite overstretched HCP workloads. Further consideration of these themes may help to better target any future research into strategies for enabling self-compassion among HCPs.
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  • 文章类型: Journal Article
    本系统综述旨在:(1)探索西班牙语中使用了哪些工具来衡量同情心;(2)从患者的角度了解这些工具中的哪些可用于评估医疗机构中的同情心;(3)在西班牙语境中评估这些患者报告的措施的质量;(4)确定这些工具中的哪一种最适合在医疗机构中使用。
    同情心已被公认为优质医疗保健的基本维度。
    咨询了几个科学数据库,以获取截至12月16日发布的相关记录,2021年。根据PRISMA准则,包括64项研究。
    而现有的仪器,用西班牙语验证,允许测量自我同情或同情他人,目前在西班牙语中没有有效和可靠的方法来衡量患者报告的同情心.
    为了确保和促进医疗保健背景下的同情心,必须有一个有效和可靠的工具来以病人知情的方式测量这种结构,目前在西班牙语环境下这是不可能的,因为缺乏这种西班牙语工具。
    UNASSIGNED: This systematic review aims to: (1) explore which tools have been used in Spanish to measure compassion; (2) know which of these tools could be used to assess compassion in healthcare settings from the perspective of patients; (3) evaluate the quality of these patient-reported measures in Spanish contexts; and (4) determine which of these instruments would be best suited to be used in healthcare settings.
    UNASSIGNED: Compassion has been recognized as a fundamental dimension of quality healthcare.
    UNASSIGNED: Several scientific databases were consulted for relevant records published up to December 16th, 2021. In accordance with PRISMA guidelines, 64 studies were included.
    UNASSIGNED: while existing instruments, validated in Spanish, allow for the measurement of self-compassion or compassion to others, there are no valid and reliable measures currently available in Spanish to measure patient-reported compassion.
    UNASSIGNED: In order to ensure and promote compassion in the health care context, it is essential to have a valid and reliable tool to measure this construct in a patient-informed way, and this is currently not possible in the Spanish-speaking context because of the lack of such an instrument in Spanish.
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  • 文章类型: Journal Article
    目的:研究患者报告的同情经历对整体患者质量护理评级的独特贡献。此外,我们评估患者在急诊科报告的同情经历在社会人口统计学组之间是否存在差异。
    方法:这项横断面研究的省级数据是从2022年3月1日至2022年9月5日从艾伯塔省的14个急诊科收集的,加拿大。来自4501名急诊科患者的数据(53.6%为女性,77.1%白色/欧洲)进行分析。主要结果是患者在最近一次ED访视期间的总体质量护理评级。分层逐步回归中包括的措施包括人口统计,以及从急诊科患者护理体验(EDPEC)问卷中提取的数据:患者信息的单项和多项测量(例如,患者感知健康)和患者体验(例如,医师沟通),和同情心(例如,辛克莱同情问卷;SCQ-ED)。
    结果:分析了4501例ED患者的数据。逐步分层线性多元回归表明,在21个包含变量中,同情心最强烈地预测总体质量护理评级(b=1.61,95%CI1.53-1.69,p<.001,f2=.23),解释了超过所有其他衡量标准的19%的独特差异。单向方差分析表明,平均同情心得分存在显著的人口统计学差异,这样女人(vs.男性)报告较低的同情心(MD=-.15,95%CI=-.21,-.09,p<.001),和土著(vs.白人)患者的同情心较低(MD=-.17,95%CI=-.34,-.01,p=.03)。
    结论:同情心被认为是ED整体质量护理评级的关键贡献者,同情的经历随着人口统计学的变化而变化。患者报告的同情心是质量护理的指标,需要正式纳入临床护理和质量护理评估。
    OBJECTIVE: To examine the unique contribution of patient reported experiences of compassion to overall patient quality care ratings. Additionally, we assess whether patients\' reported experiences of compassion in the emergency department differed between sociodemographic groups.
    METHODS: Provincial data for this cross-sectional study were collected from 03/01/2022 to 09/05/2022 from 14 emergency departments in Alberta, Canada. Data from 4501 emergency department patients (53.6% women, 77.1% White/European) were analyzed. The primary outcome was patients\' overall quality care ratings during their most recent ED visit. Measures included in the hierarchical stepwise regression included demographics, and those drawn from the Emergency Department Patient Experience of Care (EDPEC) questionnaire: single and multi-item measures of patient information (e.g., patient perceptions health) and patient experience (e.g., physician communication), and compassion (e.g., Sinclair Compassion Questionnaire; SCQ-ED).
    RESULTS: Data from 4501 ED patients were analysed. Stepwise hierarchical linear multiple regression indicated that of 21 included variables, compassion most strongly predicted overall quality care ratings (b=1.61, 95% CI 1.53-1.69, p<.001, f2=.23), explaining 19% unique variance beyond all other measures. One-way ANOVAs indicated significant demographic differences in mean compassion scores, such that women (vs. men) reported lower compassion (MD=-.15, 95% CI=-.21, -.09, p<.001), and Indigenous (vs. White) patients reported lower compassion (MD=-.17, 95% CI =-.34, -.01, p=.03).
    CONCLUSIONS: Compassion was identified as a key contributor to ED overall quality care ratings, and experiences of compassion varied as a function of demographics. Patient-reported compassion is an indicator of quality care that needs to be formally integrated into clinical care and quality care assessments.
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  • 文章类型: Journal Article
    对危重病人的干预措施,包括机械通气,镇静或其他治疗可能会阻碍患者和护士之间的沟通。这些沟通挑战可能会影响重症监护护士提供同情心的能力,以人为本的护理。
    确定护士与重症监护病房易沟通的患者的经历,以及这些经历如何影响护士提供富有同情心护理的能力。
    这项定性的探索性描述性研究涉及在豪登省四家私立医院的重症监护病房工作的护士,南非。焦点小组由30名重症监护护士组成,每组2至6名参与者。专题分析用于确定主题。
    根据护士对危重病人遇到沟通困难的经历及其对提供同情护理的影响的报告,确定了五个主要主题。主题是根据交流类别的社会目的进行演绎识别的。参与者指出,沟通脆弱的患者会影响他们提供同情心护理的能力。一般来说,物理,情感,帮助沟通的社会和沟通困难-易受伤害的患者导致护士对他们的工作环境感到沮丧和消极,这增加了他们的工作压力,有时会导致同情疲劳。
    研究表明,各种因素可能会影响护士提供同情护理的能力,他们需要支持提供以人为本的护理。这些因素可以包括物理环境,患者的警觉性和意识以及制度障碍。为了支持护士提供富有同情心的护理,沟通伙伴培训可能是必要的。
    这项研究旨在提高对可能导致护士同情疲劳的方面的认识。通过确定这些方面,护士工作的设施可以提供更大的支持。
    UNASSIGNED: Interventions administered to critically ill patients, including mechanical ventilation, sedation or other treatments may hinder communication between patients and nurses. These communication challenges may affect critical care nurses\' ability to provide compassionate, person-centred care.
    UNASSIGNED: To identify nurses\' experiences with patients who are communication-vulnerable in the intensive care unit and how they affect nurses\' ability to offer compassionate care.
    UNASSIGNED: This qualitative explorative descriptive study involved nurses who worked in intensive care units from four private hospitals in Gauteng, South Africa. Focus groups were conducted with 30 critical care nurses in groups of two to six participants each. Thematic analysis was used to identify themes.
    UNASSIGNED: Five main themes were identified based on nurses\' reports of their experiences with critically ill patients who experience communication difficulties and their impact on rendering compassionate care. Themes were deductively identified based on the social purposes of communication categories. Participants indicated that communication-vulnerable patients influence their ability to provide compassionate care. Generally, the physical, emotional, social and communication difficulties of assisting communication-vulnerable patients caused nurses to feel frustrated and negative towards their work environment, which added to their work stress and sometimes resulted in compassion fatigue.
    UNASSIGNED: The study shows that various factors could impact the nurses\' ability to provide compassionate care and that they require support to provide person-centred care. These factors can include the physical environment, the patient\'s alertness and awareness and institutional barriers. To support nurses in providing compassionate care, communication partner training may be warranted.
    UNASSIGNED: This study aims to increase awareness of the aspects that may contribute to compassion fatigue for nurses. By identifying these aspects greater support can be provided by facilities where nurses work.
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  • 文章类型: Journal Article
    背景:同情与改善患者预后呈正相关,优质护理评级,和医疗保健提供者的福祉。通过强有力和有意义的教育举措支持和培养医疗保健提供者的同情心一直受到缺乏概念清晰度的阻碍。同情领域的内容覆盖不足,以及缺乏经过验证的评估工具。EnACT计划旨在通过证据知情,以能力为基础,应用,同情培训计划提供给在各种临床环境中工作的医疗保健提供者。在这项研究中,我们描述了该程序的开发和初步验证,这将在即将到来的随机对照可行性试验(RCfT)中提供信息并进行进一步评估。
    方法:使用多方法设计来探索学习者的需求,经验,以及与该计划相关的结果。培训前和培训后的调查和定性访谈(培训后1个月)进行了26名在急性护理和临终关怀工作的医疗保健提供者学习者。定量措施评估专业履行/倦怠,提供同情心的自信,学习者满意度,同情能力。定性访谈探索了学习者对该计划的体验,将学习融入他们的专业实践,和方案建议。
    结果:学习者表现出相对较高的自我评估的同情能力和培训前的专业成就感以及较低的倦怠水平。培训后,学习者对培训计划表现出高度的同情心信心和满意度。尽管有高水平的同情心能力预培训,观察到训练后同情能力的统计学显著提高.主题分析确定了与学习者在培训日的总体经验以及将学习和资源整合到其专业实践中相关的五个关键主题:(1)初学者的思想:学习者的基线态度以及对必要性和可行性的假设同情培训;(2)学习者对培训计划的经验;(3)学习者的成果:将理论融入实践;(4)创造同情心文化;(5)学习者反馈。
    结论:研究结果表明,EnACT计划是可行的,严谨,和有效的培训计划,以增强医疗保健提供者的同情心。它以证据为基础,患者知情,临床相关内容;课堂互动练习;学习者工具包;以及旨在改善临床文化学习者实践的情境化方法,有望随着时间的推移维持学习和临床影响,这将在随机对照可行性试验(RCfT)中进一步评估。
    BACKGROUND: Compassion is positively associated with improved patient outcomes, quality care ratings, and healthcare provider wellbeing. Supporting and cultivating healthcare providers\' compassion through robust and meaningful educational initiatives has been impeded by a lack of conceptual clarity, inadequate content coverage across the domains of compassion, and the lack of validated evaluation tools. The EnACT program aims to address these gaps through an Evidence-informed, competency-based, Applied, Compassion Training program delivered to healthcare providers working in various clinical settings. In this study, we describe the development and initial validation of the program, which will inform and be further evaluated in a forthcoming Randomised Controlled feasibility Trial (RCfT).
    METHODS: A multimethod design was used to explore learner needs, experiences, and outcomes associated with the program. Pre- and post-training surveys and qualitative interviews (1 month post training) were conducted among twenty-six healthcare provider learners working in acute care and hospice. Quantitative measures assessed professional fulfillment/burnout, self-confidence in providing compassion, learner satisfaction, and compassion competence. Qualitative interviews explored learners\' experiences of the program, integration of learnings into their professional practice, and program recommendations.
    RESULTS: Learners exhibited relatively high self-assessed compassion competence and professional fulfillment pre-training and low levels of burnout. Post-training, learners demonstrated high levels of compassion confidence and satisfaction with the training program. Despite high levels of reported compassion competence pre-training, a statistically significant increase in post-training compassion competence was noted. Thematic analysis identified five key themes associated with learners\' overall experience of the training day and integration of the learnings and resources into their professional practice: (1) A beginner\'s mind: Learner baseline attitudes and assumptions about the necessity and feasibility of compassion training; (2) Learners\' experiences of the training program; (3) Learner outcomes: integrating theory into practice; (4) Creating cultures of compassion; and (5) Learner feedback.
    CONCLUSIONS: Findings suggest that the EnACT program is a feasible, rigorous, and effective training program for enhancing healthcare provider compassion. Its evidence-based, patient-informed, clinically relevant content; interactive in class exercises; learner toolkit; along with its contextualized approach aimed at improving the clinical culture learners practice holds promise for sustaining learnings and clinical impact over time-which will be further evaluated in a Randomized Controlled feasibility Trial (RCfT).
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  • 文章类型: Journal Article
    死亡和死亡的现实是生活的核心方面,经常被悲伤的感觉包围,恐惧和不确定性。护士在照顾接近生命尽头的人及其家人方面发挥着至关重要的作用,同时铭记当前卫生和社会护理服务的需求和挑战。在这篇文章中,作者认为,作为生活的一部分,对死亡的现实更加开放可能有助于护士更加适应那些垂死的人的个人需求。这篇文章强调了通过同情的镜头来解决每个人的症状和关注的重要性,恐惧和痛苦。虽然重点是照顾接近生命尽头的人,作者断言,护士可以从他们关心的人那里学到很多关于生命的美丽和死亡的自然性。
    The reality of death and dying is a central facet of life, often surrounded by feelings of sadness, fear and uncertainty. Nurses have an essential role in caring for people who are approaching the end of life and their families, while being mindful of the current demands and challenges in health and social care services. In this article, the author suggests that being more open to the reality of death as part of life may assist nurses in being more attuned to the personal needs of those who are dying. The article emphasises the importance of considering each person\'s symptoms and concerns through the lens of compassion to address pain, fear and distress. While the focus is on caring for people who are approaching the end of life, the author asserts that there is much that nurses can learn from those they care for about the beauty of life and the naturalness of death.
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  • 文章类型: Journal Article
    目的:更深入地了解护士如何体验参与式现场音乐实践,以帮助他们为住院患者提供富有同情心的护理。
    方法:定性解释设计。
    方法:对16名参加现场音乐练习的护士进行了访谈,并对开放式问题进行了深入访谈。录音被逐字转录,随后被编码。理论驱动的归纳和演绎方法应用于主题数据分析。
    结果:我们确定了四个主题:(1)护士同情和同情;(2)关怀的护患关系;(3)以人为本的护理方法和(4)护士的主观幸福感。通过观察病人对音乐的反应,护士描述说,他们对患者的情绪健康有了更深入的了解和理解。这些观察结果导致患者接触中的同情心增加,并通过共享的人性感刺激了护士和患者之间的非正式交流。据护士说,这些方面积极影响了与患者在提供护理方面的合作,并刺激了他们追求以人为本的护理方法。参加现场音乐练习也积极影响护士的健康,增强了放松,创造了一种可以表达同情心的氛围。
    结论:现场音乐练习可以通过提供有意义的共享时刻,增加同理心和同情心并加强关怀关系,从而为提供富有同情心的关怀做出积极贡献。
    在病房和床边提供现场音乐练习提供了一种独特的可能性,可以增强以人为本的参与度,富有同情心的照顾。
    结论:虽然同情和同情护理是护理的重要组成部分,护士在日常实践中经常遇到多种障碍。激发富有同情心的护理的创新方法是通过护士和患者参与现场音乐实践,提供他们之间分享的有意义的时刻。这激发了在关怀关系中共享人性和结合的感觉。
    定性研究(COREQ)的统一标准。没有患者或公共贡献。
    OBJECTIVE: To gain more insight into how nurses experience a participatory live music practice in relation to their ability to deliver compassionate care to medically hospitalised patients.
    METHODS: Qualitative interpretive design.
    METHODS: Sixteen nurses participating in a live music practice with patients were interviewed using in-depth interviews with open-ended questions. Audio recordings were transcribed verbatim and subsequently coded. Theory-driven inductive and deductive approaches were applied in thematic data analysis.
    RESULTS: We identified four themes: (1) Nurses\' empathy and compassion; (2) The caring nurse-patient relationship; (3) Person-centred approaches to care and (4) Nurses\' subjective wellbeing. By observing patients\' reactions to the music, nurses described that they obtained a deeper insight and understanding of patients\' emotional wellbeing. These observations led to increased feelings of compassion in patient contact and stimulated informal communication between nurses and patients through a sense of shared humanity. According to nurses, these aspects positively affected collaboration with patients in delivering care and stimulated them to pursue person-centred approaches to care. Participating in the live music practice also positively affected nurses\' wellbeing, enhanced relaxation and created an ambiance in which compassion could be expressed.
    CONCLUSIONS: A live music practice can positively contribute to the delivery of compassionate care by providing meaningful shared moments that increase feelings of empathy and compassion and strengthen the caring relationship.
    UNASSIGNED: Offering a live music practice at the ward and bedside offers a unique possibility to enhance engagement in person-centred, compassionate care.
    CONCLUSIONS: While compassion and compassionate care are essential component of nursing, nurses often experience multiple barriers to its provision in daily practice. An innovative way to stimulate compassionate care is through the participation of nurses and patients in a live music practice, providing a meaningful moment shared between them. This stimulates feelings of shared humanity and bonding in the caring relationship.
    UNASSIGNED: The COnsolidated criteria for REporting Qualitative research (COREQ). No Patient or Public Contribution.
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  • 文章类型: Journal Article
    研究表明,在精神保健方面,同理心和积极倾听技巧在治疗关系中起着基本作用。尽管如此,临床医生很少接受培养这些品质的培训,在这一领域,普遍缺乏治疗关系和关系护理方面的培训。为了应对这种缺乏培训的情况,已经制定了一项新的为期三天的强化培训计划,称为同情和关系调查(CARE)。CARE培训计划最近已交付给NHSTrust不同行政区的许多心理健康团队,并经历了几轮重建。本文概述了CARE培训计划的目标和交付方式,并随后提交了最近的援外社受训人员关于他们对培训的性质和效用的经验的问卷结果。对培训效用问题的回应产生了四个主要主题,这些是“向更多以人为本的护理转变”,\'加强治疗关系\',“促进与患者及其家人的更多协作护理”和“发展新技能和治疗技术”。本文最后讨论了这种培训的潜力,以系统的方式帮助精神卫生服务文化发生重大转变。
    Research shows that, in mental healthcare, empathy and active listening skills play a fundamental role in the therapeutic relationship. Despite this, clinicians receive little training in cultivating these qualities, and there is a dearth of training in therapeutic relationships and relational care in this field more generally. In response to this paucity of training, a new intensive three-day training programme has been developed called Compassionate and Relational Enquiry (CARE). The CARE training programme has recently been delivered to a number of mental health teams in different boroughs of an NHS Trust and has undergone several rounds of redevelopment. This paper outlines the CARE training programme\'s objectives and mode of delivery, and subsequently presents questionnaire results from recent CARE trainees regarding their experience of the nature and utility of the training. Four main themes emerged from responses to the question of the utility of the training, these were \'A shift towards more person-centred care\', \'Strengthens the therapeutic relationship\', \'Facilitates more collaborative care with patients and their families\' and \'Development of new skills and therapeutic techniques\'. The paper concludes by discussing the potential of this training to help forge a substantial shift in the culture of mental health services in a systemic way.
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