communication skills

沟通技巧
  • 文章类型: Journal Article
    医学教育的人性化旨在将人道主义价值观和方法纳入医务人员的教育体系,以改善他们的专业和个人培训。这个过程包括医学伦理教育,沟通技巧的发展,将人道主义学科的管理和实施纳入课程。人性化有助于同理心的形成,未来医生的责任和专业精神,有助于更好地理解和考虑心理,患者的社会和情感需求。将人道主义科学纳入医学教育的问题与缺乏系统的方法有关,充足的课程和合格的讲师。为了优化流程,有必要注重理想信念教育,制定综合课程,加强教育的人道主义部分。
    The humanization of medical education is targeted at integration of humanitarian values and approaches into system of education of medical personnel to improve their professional and personal training. This process includes education in medical ethics, development of communication skills, stress management and implementation of humanitarian disciplines into the curriculum. The humanization contributes into formation of empathy, responsibility and professionalism in future physicians that helps to better understand and consider psychological, social and emotional needs of patients. The problems of including humanitarian sciences into medical education are associated with lack of systematic approach, adequate curricula and qualified lecturers. To optimize process, it is necessary to focus on education of ideals and beliefs, development of integrated curricula and enhancement of humanitarian component of education.
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  • 文章类型: Journal Article
    分享心智模型对于高绩效团队至关重要,说话是交流关键见解的关键,尤其是在医疗失误期间。了解健康提供者和受训者如何表达他们的担忧对于改善说话行为至关重要。这项研究旨在通过研究医学生在遇到医疗错误时如何说话并评估培训对他们说话模式的影响来填补文献中的空白。
    一项涉及146名学生的准实验研究,他们被分成两组,在台湾北部进行。一组学生在干预前遇到危及生命的情况,随后是教师主导的个性化汇报会议,然后是干预后不危及生命的情景。另一组学生以相反的顺序进行了这些课程。学生说话模式,包括表达式样式,形式和态度,并在干预前后评估了他们的发言信心。
    在干预前的情况下,在表达式样式中,50名学生(34.5%)直接表达了他们对医疗错误的担忧,14名学生(9.7%)使用间接暗示表达了他们的担忧。在表现形式上,31名学生(21.4%)用肯定的句子解决了他们对医疗错误的担忧,33名学生(22.8%)提出了问题来表达他们的担忧。在说话的态度上,47名学生(32.4%)使用非冒犯性的词语,17名学生(11.7%)使用冒犯性词语。干预后,说话风格的显著变化,forms,观察到他们的态度以及他们的发言信心(p<0.001)。
    医学生倾向于在医疗错误的情况下使用更直接的表达和肯定的句子说话,在模拟情景学习和教师主导的个性化汇报之后,提高了发言的信心。医疗保健教育工作者可以更多地关注与学生讨论各种在医疗错误中发言的方法的利弊,帮助他们在各种医疗环境中发展有效的说话行为。
    UNASSIGNED: Sharing mental models is essential for high-performance teams, and speaking up is key for exchanging critical insights, especially during medical errors. Understanding how health providers and trainees voice their concerns is crucial for improving speaking-up behavior. This study aims to fill a gap in the literature by examining how medical students speak up when they encounter medical errors and assessing the impact of training on their speaking-up patterns.
    UNASSIGNED: A quasi-experimental study involving 146 students, who were divided into two groups, was conducted in Northern Taiwan. One group of students encountered life-threatening scenario before intervention, followed by a faculty-led personalized debriefing session, then a non-life-threatening scenario after the intervention. Another group of students underwent these sessions in the reverse order. Students\' Speaking-up patterns, including expression style, form and attitude, and their speaking-up confidence were assessed at pre- and post-intervention scenarios.
    UNASSIGNED: During pre-intervention scenario, in expression style, 50 students (34.5%) addressed their concerns to medical errors with direct expression and 14 students (9.7%) utilized indirect hint to express their concerns. In expression form, 31 students (21.4%) addressed their concerns to medical errors with affirmative sentences and 33 students (22.8%) asked questions to express their concerns. In speaking-up attitude, 47 students (32.4%) used unoffensive words, while 17 students (11.7%) used offensive words. After intervention, significantly change of speaking-up styles, forms, and attitude were observed along with their speaking-up confidence (p < 0.001).
    UNASSIGNED: Medical students are inclined to speak up in the event of medical errors using more direct expression and affirmative sentences, along with increased speaking-up confidence after simulation scenario learning and faculty-led personalized debriefing. Healthcare educators can focus more on discussing with students the advantages and disadvantages of various approaches of speaking-up in medical errors, helping them to develop effective speaking-up behaviors in a variety of medical contexts.
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  • 文章类型: Journal Article
    背景:虽然病史是诊断疾病的基础,由于资源限制,教学和提供技能反馈可能具有挑战性。因此,虚拟模拟患者和基于网络的聊天机器人已经成为教育工具,随着人工智能(AI)的最新进展,如大型语言模型(LLM),增强了它们的真实性和提供反馈的潜力。
    目的:在我们的研究中,我们旨在评估生成预训练变压器(GPT)4模型的有效性,以对医学生在模拟患者的历史表现提供结构化反馈.
    方法:我们进行了一项前瞻性研究,涉及医学生使用GPT驱动的聊天机器人进行历史学习。为此,我们设计了一个聊天机器人来模拟病人的反应,并提供对学生的全面性的即时反馈。分析了学生与聊天机器人的互动,并将聊天机器人的反馈与人类评估者的反馈进行了比较。我们测量了评估者间的可靠性,并进行了描述性分析以评估反馈的质量。
    结果:研究的大多数参与者都在医学院三年级。我们的分析中总共包括了来自106个对话的1894个问答对。在超过99%的病例中,GPT-4的角色扮演和反应在医学上是合理的。GPT-4与人类评估者之间的评估者间可靠性显示出“几乎完美”的一致性(Cohenκ=0.832)。在45个反馈类别中的8个中,检测到的一致性较低(κ<0.6)突出了模型评估过于具体或与人类判断不同的主题。
    结论:GPT模型在医学生提供的关于历史记录对话的结构化反馈方面是有效的。尽管我们揭示了某些反馈类别的反馈特异性的一些限制,与人类评估者的总体高度一致表明,LLM可以成为医学教育的宝贵工具。我们的发现,因此,倡导在医疗培训中仔细整合人工智能驱动的反馈机制,并在这种情况下使用LLM时突出重要方面。
    BACKGROUND: Although history taking is fundamental for diagnosing medical conditions, teaching and providing feedback on the skill can be challenging due to resource constraints. Virtual simulated patients and web-based chatbots have thus emerged as educational tools, with recent advancements in artificial intelligence (AI) such as large language models (LLMs) enhancing their realism and potential to provide feedback.
    OBJECTIVE: In our study, we aimed to evaluate the effectiveness of a Generative Pretrained Transformer (GPT) 4 model to provide structured feedback on medical students\' performance in history taking with a simulated patient.
    METHODS: We conducted a prospective study involving medical students performing history taking with a GPT-powered chatbot. To that end, we designed a chatbot to simulate patients\' responses and provide immediate feedback on the comprehensiveness of the students\' history taking. Students\' interactions with the chatbot were analyzed, and feedback from the chatbot was compared with feedback from a human rater. We measured interrater reliability and performed a descriptive analysis to assess the quality of feedback.
    RESULTS: Most of the study\'s participants were in their third year of medical school. A total of 1894 question-answer pairs from 106 conversations were included in our analysis. GPT-4\'s role-play and responses were medically plausible in more than 99% of cases. Interrater reliability between GPT-4 and the human rater showed \"almost perfect\" agreement (Cohen κ=0.832). Less agreement (κ<0.6) detected for 8 out of 45 feedback categories highlighted topics about which the model\'s assessments were overly specific or diverged from human judgement.
    CONCLUSIONS: The GPT model was effective in providing structured feedback on history-taking dialogs provided by medical students. Although we unraveled some limitations regarding the specificity of feedback for certain feedback categories, the overall high agreement with human raters suggests that LLMs can be a valuable tool for medical education. Our findings, thus, advocate the careful integration of AI-driven feedback mechanisms in medical training and highlight important aspects when LLMs are used in that context.
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  • 文章类型: Journal Article
    UNASSIGNED: Teaching communication skills plays a pivotal role in medical curricula. The aim of this article is to describe and evaluate a new communication curriculum developed at the Faculty of Medicine, University of Augsburg (KomCuA), which was conceptualized by an interdisciplinary team based on recommended quality standards (i.e., helical, integrated, longitudinal).
    UNASSIGNED: A total of 150 medical students enrolled in the 1st, 3rd, and ≥5th semester participated in the study. They completed an online survey (numerical rating scales and validated questionnaires) evaluating their current communication skills, how these developed across the curriculum in terms of quality and self-confidence, and how helpful they considered practicing in small group tutorials with simulated patients. The students\' attitudes towards communication and empathy in the context of medical care were additionally assessed. The students\' responses were compared across semesters using one-way univariate analysis of variance (ANOVA).
    UNASSIGNED: Overall, students reported improved communications skills due to attending the KomCuA and further considered practicing with simulated patients as being very helpful (large effect sizes). Compared to 1st semester students, 3rd and ≥5th semester students reported better communication skills (medium to large effect sizes). Additionally, ≥5th semester students showed stronger agreement towards the relevance of empathy in the context of medical care (medium effect size) compared to both 1st and 3rd semester students.
    UNASSIGNED: The KomCuA has shown to be an effective communication curriculum to support medical students in the development of their communication skills and positive attitudes towards empathy. Additional studies assessing students\' communication skills and empathic attitudes longitudinally are warranted to confirm the present results and to gain further knowledge on how these essential skills and attitudes develop across medical curricula.
    UNASSIGNED: Die Vermittlung kommunikativer Kompetenzen spielt in der medizinischen Ausbildung eine zentrale Rolle. Ziel dieses Artikels ist es, ein neues Kommunikationscurriculum an der Medizinischen Fakultät der Universität Augsburg (KomCuA) zu beschreiben und zu evaluieren, welches von einem interdisziplinären Team basierend auf empfohlenen Qualitätsstandards (d.h. helikal, integriert, longitudinal) konzipiert wurde.
    UNASSIGNED: An der Online-Studie nahmen insgesamt 150 Medizinstudierende aus den Semestern 1., 3. und ≥5. teil. Mithilfe numerischer Bewertungsskalen und validierter Fragebögen wurden Aspekte wie Kommunikationskompetenz, Veränderungen in Qualität und Sicherheit der eigenen Kommunikation und Nutzen der Übungen mit Schauspielpatient*innen erfasst. Zusätzlich wurden die Einstellungen der Studierenden zu Kommunikation und Empathie im Kontext der medizinischen Versorgung bewertet. Die Antworten der Studierenden wurden mithilfe von Varianzanalysen (ANOVA) über die Semester hinweg verglichen.
    UNASSIGNED: Insgesamt gaben die Studierenden an, dass sich ihre Kommunikationskompetenz durch die Teilnahme am KomCuA verbessert habe, und bewerteten das Üben mit Schauspielpatient*innen als sehr hilfreich (große Effektstärken). Im Vergleich zu den Studierenden des 1. Semesters berichteten die Studierenden des 3. und ≥5. Semesters über bessere Kommunikationskompetenzen (mittlere bis große Effektstärken). Die Relevanz von Empathie im Kontext der medizinischen Versorgung (mittlere Effektstärke) wurde von den Studierenden des ≥5. Semesters höher eingestuft als von Studierenden des 1. und 3 Semesters.
    UNASSIGNED: Das KomCuA hat sich als wirksames Kommunikationscurriculum erwiesen, das sowohl die Entwicklung von Kommunikationskompetenzen bei Medizinstudierenden befördert als auch zu einer positiven Einstellung zur Rolle von Empathie beiträgt. Weitere Studien, in denen Kommunikationskompetenzen und empathischen Einstellungen der Studierenden im Längsschnitt untersucht werden, sind notwendig, um die vorliegenden Ergebnisse zu bestätigen und weitere Erkenntnisse darüber zu gewinnen, wie sich Kommunikation und Einstellungen im Laufe des Studiums entwickeln.
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  • 文章类型: Journal Article
    住院医师经常在工作中遇到偏见,患者和家庭往往是来源。妇女和其他在医学中代表性不足的学员受到这些负面经历的影响不成比例,经历偏见会导致住院医师职业倦怠。不幸的是,许多住院医师感到对偏见的反应准备不足。
    我们开发了一个45分钟,同行主导,基于案例的研讨会,为受训者提供应对患者表达偏见的工具。我们的工具包以住院医师为中心,包括对受训者情绪健康的评估,基于团队的回应,和嵌入式汇报。该工具包为住院医师提供了对针对自己的偏见(对自我的偏见)或针对他人的偏见(对他人的偏见)的可能反应。研讨会前后进行了调查,以评估参与者对患者表达的偏见的舒适度变化。
    37名居民完成了两项调查。研讨会显着增加了对自我偏见(p<.001;95%CI,1.00-1.50)和对他人偏见(p<.001;95%CI,1.00-1.50)的舒适度。
    我们通过专门为学员设计的工具包和研讨会,改善了住院医师对患者对自我和对他人的偏见的舒适度。该工具包以住院医师的观点为中心,结合临床背景,并嵌入了一个汇报。我们新颖的方法将工具包的教学置于高度可扩展的环境中,案例研讨会。
    UNASSIGNED: Resident physicians frequently experience bias at work, with patients and families often being the source. Women and other trainees underrepresented in medicine are disproportionately impacted by these negative experiences, and experiencing bias contributes to resident physician burnout. Unfortunately, many resident physicians feel inadequately prepared to respond to bias.
    UNASSIGNED: We developed a 45-minute, peer-led, case-based workshop that equipped trainees with tools to respond to patient-expressed bias. Our toolkit centered on resident physicians by including an assessment of the trainee\'s emotional well-being, a team-based response, and an embedded debrief. The toolkit provided resident physicians with possible responses to bias directed towards themselves (bias-towards-self) or bias directed towards others (bias-towards-others). Surveys were administered pre- and postworkshop to assess change in participants\' comfort in responding to patient-expressed bias.
    UNASSIGNED: Thirty-seven residents completed both surveys. The workshop significantly increased comfort in responding to bias-towards-self (p < .001; 95% CI, 1.00-1.50) and bias-towards-others (p < .001; 95% CI, 1.00-1.50).
    UNASSIGNED: We improved resident physicians\' comfort responding to patient bias-towards-self and bias-towards-others through a toolkit and workshop designed specifically for trainees. The toolkit centers the resident physician perspective, incorporates clinical context, and embeds a debrief. Our novel approach situates the toolkit\'s teaching in a highly scalable, case-based workshop.
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  • 文章类型: Journal Article
    医生的有效沟通技巧是高质量医疗保健服务和安全患者护理的重要组成部分。沟通是嵌入在它发生的社会和文化背景。了解医学生的态度和学习沟通技巧将有助于设计和提供适合文化的医学教育。沟通技巧态度量表(CSAS)是一种广泛使用和验证的工具,用于衡量不同人群中医学生对学习沟通技巧的态度,设置,和国家。然而,在孟加拉国的背景下,孟加拉没有文化适应和验证的规模。这项研究旨在使CSAS在文化上适应Bangla,并在孟加拉国的一群医学生中验证它。
    这项研究使用了横断面调查设计,从有目的地选择了来自Rajshahi部门的566名本科医学生中收集了数据。该调查于2023年1月至12月进行。使用频率分布和集中趋势度量等描述性统计数据来衡量对沟通技能的感知。通过Kaiser-Meyer-Olkin检验测量样品的充分性。使用Cronbach的α(α)系数确定了项目的内部一致性。
    研究结果表明,Bangla版本的量表是可行的,有效,在发展中国家的背景下,内部是一致的,孟加拉国。Bangla版本的整体内部一致性良好,因为Cronbach的alpha(α)值为0.882。对于PAS,内部一致性为0.933。同时,对于NAS,值为0.719。PAS中的逐项平均分数表明,与男生相比,女医学生更愿意学习沟通技巧(α=0.933)。同时,NAS中的分数表明,与女生相比,男生对学习沟通技巧的态度更消极(α=0.719)。
    CSAS-Bangla是评估讲Bangla的医学生的沟通技巧态度的有效且可靠的工具。这个量表可以在未来的研究中用来衡量学生的态度,设计和评估医学院校的沟通技巧培训计划。
    UNASSIGNED: Effective communication skill of physicians is an important component of high-quality healthcare delivery and safe patient care. Communication is embedded in the social and cultural contexts where it takes place. An understanding of medical students\' attitudes and learning communication skills would help to design and deliver culturally appropriate medical education. The Communication Skills Attitude Scale (CSAS) is a widely used and validated tool to measure the attitude of medical students toward learning communication skills in different populations, settings, and countries. However, there is no culturally adapted and validated scale in Bangla in the Bangladesh context. This study aims to culturally adapt the CSAS into Bangla, and validate it in a cohort of medical students in Bangladesh.
    UNASSIGNED: This study used a cross-sectional survey design to collect data from purposively selected 566 undergraduate medical students from the Rajshahi division. The survey was conducted from January to December 2023. Descriptive statistics like frequency distribution and measures of central tendency were used to measure perception regarding communication skills. The sample adequacy was measured through the Kaiser-Meyer-Olkin test. The internal consistency of the items was identified using Cronbach\'s alpha (α) coefficients.
    UNASSIGNED: The results of the study show that the Bangla version of the scale is feasible, valid, and internally consistent in the context of a developing country, Bangladesh. The overall internal consistency of the Bangla version is good since the value of Cronbach\'s alpha (α) is 0.882. For PAS, the internal consistency is 0.933. While, for NAS, the value is 0.719. The item-wise average scores in the PAS indicate that female medical students are more willing to learn communication skills compared with male students (α = 0.933). While, the scores in the NAS indicate that the male students tend to have more negative attitude toward learning communication skills compared with female students (α = 0.719).
    UNASSIGNED: The CSAS-Bangla is a valid and reliable tool for assessing communication skill attitudes among Bangla speaking medical students. This scale can be used in future studies to measure the attitude of students, designing and evaluating communication skills training programs in medical colleges.
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  • 文章类型: Systematic Review
    背景:有效的医患沟通对于改善患者护理至关重要。尚未系统地审查教育干预措施对男女学生沟通能力的影响。这篇评论的目的是确定用于提高医学课程中沟通技巧的干预措施,并调查其在提高男女医学生沟通技巧方面的有效性。
    方法:使用PRISMA指南对文献进行了系统综述。纳入标准如下:使用旨在提高沟通技巧的干预策略,参与者是医学生,研究是主要的研究,系统评价,或荟萃分析。
    结果:2913篇文章是根据搜索词确定的。标题之后,abstract,和全文回顾,58项研究纳入了由培训或戏剧课程组成的干预措施,课程整合,患者学习课程,和基于社区的学习课程。69%的文章报告说,两性平等地提高了沟通技巧,女性比男性多28%,男性比女性多3%。58篇文章中有16篇文章报告了干预前后沟通技能的数值数据。分析表明,男性(p<0.001)和女性学生(p<0.001)的干预后得分均显着高于干预前得分。男生的后测成绩明显低于女生(p=0.01),性别之间的好处没有显着差异,或干预后和干预前得分之间的差异(p=0.15),这表明男女都同样受益。
    结论:在医学教育中实施沟通训练可以提高医学生的沟通能力,不分性别。从已发表的文献中没有发现有利于男学生的具体干预措施,这表明需要进一步的研究来探索沟通能力中的性别差距现象,以及如何最大限度地减少男女学生之间的差异。
    BACKGROUND: Efficient doctor-patient communication is essential for improving patient care. The impact of educational interventions on the communication skills of male and female students has not been systematically reviewed. The aim of this review is to identify interventions used to improve communication skills in medical curricula and investigate their effectiveness in improving the communication skills of male and female medical students.
    METHODS: A systematic review of the literature was conducted using the PRISMA guidelines. Inclusion criteria were as follows: used intervention strategies aiming to improve communication skills, participants were medical students, and studies were primary research studies, systematic reviews, or meta-analyses.
    RESULTS: 2913 articles were identified based on search terms. After title, abstract, and full-text review, 58 studies were included with interventions consisting of Training or Drama Courses, Curriculum-Integrated, Patient Learning Courses, and Community-Based Learning Courses. 69% of articles reported improved communication skills for both genders equally, 28% for women more than men, and 3% for men more than women. 16 of the 58 articles reported numerical data regarding communication skills pre-and post-intervention. Analysis revealed that post-intervention scores are significantly greater than pre-intervention scores for both male (p < 0.001) and female students (p < 0.001). While the post-test scores of male students were significantly lower than that of female students (p = 0.01), there is no significant difference between genders for the benefits, or difference between post-intervention and pre-intervention scores (p = 0.15), suggesting that both genders benefited equally.
    CONCLUSIONS: Implementation of communication training into medical education leads to improvement in communication skills of medical students, irrespective of gender. No specific interventions benefitting male students have been identified from published literature, suggesting need of further studies to explore the phenomenon of gender gap in communication skills and how to minimize the differences between male and female students.
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  • 文章类型: Journal Article
    背景:患者与从业者之间的良好沟通至关重要,尤其是在牙科手术期间,因为这些治疗通常会增加紧张和焦虑。这项研究的目的是调查,通过在牙科教育中结合模拟患者进行针对性培训,实施和评估沟通技能培训的概念。
    方法:学生(n=34)被分为四个小组,接受由两部分组成的有针对性的训练。关于沟通技巧的理论基础和模拟患者的两个实践课程的讲座。在这次培训中,其中一名学生与病人进行了对话。在获得自我评估后,模拟病人,其余学生和讲师提供了反馈。此外,在学期开始时对学生进行了匿名调查,培训结束后和课程结束时。
    结果:学生们认为沟通技巧的学习对以后的职业生涯都很重要。经过针对性的训练,随后在模拟患者中使用,沟通技巧有显著改善(p<0.001).参加课程后向患者提出的开放式问题数量显着增加(p=0.0245)。沟通培训被认为是有用的,尤其是小团体。
    结论:在模拟患者中实施针对性的培训以及随后的使用对学生的沟通能力的提高有显著的贡献。这个概念提供了一个很好的机会,让学生更好地准备与患者的互动,在他们的学习和即将到来的职业生涯中。
    BACKGROUND: Good communication between patients and practitioners is essential, especially during dental procedures, as these treatments are often associated with increased nervousness and anxiety. The aim of this study was to investigate, implement and evaluate a concept for communication skills training by using targeted training in combination with simulation patients in dental education.
    METHODS: Students (n = 34) were assigned to four small groups receiving targeted training consisting of two parts. A lecture about the theoretical basics of communication skills and two practical sessions with simulation patients. During this training, one of the students performed the conversation with the patient. Immediately after self-assessment was obtained, the simulation patient, the remaining students and the lecturer provided feedback. Additionally, anonymous surveys were administered to the students at the beginning of the semester, immediately after the training and at the end of the course.
    RESULTS: The students rated the learning of communication skills as important for later professional life at all times. After targeted training followed by subsequent use in simulated patients, there was a significant improvement in communication skills (p < 0.001). The number of open-ended questions asked to patients after attending the course significantly increased (p = 0.0245). The communication training was considered useful, especially in small groups.
    CONCLUSIONS: The implementation of targeted training with subsequent use in simulated patients significantly contributed to the students\' improvement in communication skills. The concept offers a good opportunity to better prepare students for interaction with patients, both in their studies and in their upcoming professional lives.
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  • 文章类型: Journal Article
    虽然许多患者渴望精神关怀,它很少由医生提供。当采用文化谦逊和勇气的模式时,住院医师可以介绍患者的精神关怀。
    我们开发了这个90分钟,一次会议,直接与住院医师谈论医学与灵性之间的关系以及精神护理的性质。在会议中,我们促进居民反思他们目前对精神护理的态度,同时解决其证据,障碍,和时间。我们还讨论了文化谦卑和勇气的必要性,因为我们遵循精神关怀的根源:指导一个人在当前情况下寻找意义。
    我们向所有四个培训年度的35名内科住院医师展示了这个互动会议。所有居民都以四种对精神护理的态度为模型,回答了嵌入式调查前后的问题:拒绝,守卫,务实,和拥抱。在陈述调查中没有报告拥抱精神关怀的22名居民中,10人(45%)在他们的课程后调查中报告说,他们对精神护理有更积极的态度。二十七位出席的居民(百分之七十七)也提供了有关演示质量的反馈意见,5分的平均评分为4.7分,表明总体满意度。
    针对医疗居民的精神护理的一次广受好评的会议将相关的精神护理课程纳入住院医师培训。可以为任何专业或资历的医生修改所得模块,并辅以其他基于技能的精神护理课程。
    UNASSIGNED: While many patients desire spiritual care, it is infrequently provided by physicians. When a model of cultural humility and courage is employed, resident physicians can be introduced to the spiritual care of patients.
    UNASSIGNED: We developed this 90-minute, onetime session to speak directly to resident physicians about the relationships between medicine and spirituality and the nature of spiritual care. In the session, we facilitated residents in reflecting on their current posture toward spiritual care while addressing its evidence, obstacles, and timing. We also discussed the need for cultural humility and courage as we followed spiritual care to its root: guiding a person in finding meaning in their current circumstances.
    UNASSIGNED: We presented this interactive session to 35 internal medicine residents from all four training years. All residents responded to an embedded pre- and postsurvey question modeled after four attitudes towards spiritual care: rejecting, guarded, pragmatic, and embracing. Out of 22 residents who did not report embracing spiritual care in the presession survey, 10 (45%) reported a more positive attitude toward spiritual care on their postcourse surveys. Twenty-seven residents in attendance (77%) also provided feedback about presentation quality, with a mean rating of 4.7 out of 5 indicating overall satisfaction.
    UNASSIGNED: A single well-received session on spiritual care for medical residents models the integration of relevant spiritual care curricula into residency training. The resulting module can be modified for physicians of any specialty or seniority and complemented by other skill-based spiritual care curricula.
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  • 文章类型: Journal Article
    讨论严肃的新闻是一种基本的沟通技巧,许多临床医生被教导在分享困难信息之前询问他们的病人他们想听到多少细节。在过去的十年里,我们教了数百名医学生如何讨论严肃的新闻,并回顾了他们记录的数百段对话。我们发现,询问患者想要听到多少细节往往会导致混乱,并且不是了解他们沟通偏好的有效方法。而不是问你的病人想听多少细节,我们提出了一种替代方法,在讨论严肃的新闻时,根据他们的需要定制信息。通过请求分享的许可,简明扼要地呈现新闻,无行话标题,在适当的时候提供情感支持和专家指导,您可以提供正确的细节,同时避免不必要的混乱,从而导致高质量,每次讨论严肃的新闻时,都以患者为中心进行沟通。
    Discussing serious news is a fundamental communication skill, and many clinicians have been taught to ask their patients how much detail they want to hear before sharing difficult information. Over the past decade, we have taught hundreds of medical students how to discuss serious news and reviewed hundreds of their recorded conversations. We\'ve found that asking how much detail a patient wants to hear often results in confusion and is not an effective way to understand their communication preferences. Instead of asking how much detail your patient wants to hear, we propose an alternative way to tailor information to their needs when discussing serious news. By asking permission to share, presenting the news in a succinct, jargon-free headline, and providing emotional support and expert guidance at the right times, you can give the correct amount of detail while avoiding unnecessary confusion resulting in high-quality, patient centered communication every time you discuss serious news.
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