Work Performance

工作绩效
  • 文章类型: Journal Article
    这项研究旨在通过使用贝叶斯中介分析检查感知的工作量和个人工作绩效作为中介的作用,来预测COVID-19焦虑如何影响生产率决定因素。为了达到研究的目的,所有在ImamReza医院工作的护士均被招募参加.为了收集数据,所有符合条件的自愿护士都被要求填写包括电晕疾病焦虑量表(CDAS)在内的问卷,个人工作绩效问卷(IJPQ),NASA任务负荷指数(NASA-TLX)和劳动力生产力问卷。在雇用的护士总数中,222名护士(126名女性和96名男性)完全填写了问卷。在这些中,140人已婚,82人单身。年龄和经验的平均值±标准差(SD)分别为28.56±5.78和8.49±6.50。用于分析贝叶斯网络的GeNIe软件版本2.0。结果表明,对于高焦虑状态和高工作量状态的COVID-19,概率为100%,高评价和高环境的概率分别增加了16.6%和16.3%,分别,但低评价和低环境下降了22.4%和22%,分别。在高COVID-19焦虑和低IJP状态中,概率为100%,大多数变化与高能力(6%增加)有关,低评价(增长3.9%),高激励(3.8%增长),低能力(下降4.6%)和低支持(下降2%)。关于COVID-19焦虑(高100%),工作负载(高100%)和IJP(低100%),大部分增长与高环境和高评价有关,增长了17.3%和17.2%,分别。此外,低评价和低环境的值分别降低了24%和23.4%,分别。研究结果证实,在COVID-19大流行期间,护士的工作效率更高,尽管面临着高工作量和COVID-19焦虑。
    This study aims to predict how COVID-19 anxiety affects productivity determinants by examining the role of perceived workload and individual job performance as mediators using Bayesian mediation analysis. To achieve the study\'s objectives, all nurses working at Imam Reza Hospital were recruited to participate. To gather data, all eligible and voluntary nurses were asked to complete questionnaires that included the Corona Disease Anxiety Scale (CDAS), Individual Job Performance Questionnaire (IJPQ), NASA Task Load Index (NASA-TLX), and Workforce Productivity Questionnaire. Of the total number of nurses employed, 222 (126 women and 96 men) nurses fully completed the questionnaires. Out of these, 140 individuals were married and 82 were single. The mean ± standard deviation (SD) of the age and experience were 28.56 ± 5.78 and 8.49 ± 6.50, respectively. GeNIe software version 2.0 utilized to analyze the Bayesian network. The results showed that for the high COVID-19 anxiety and high workload states, with a probability of 100 %, the probability of high evaluation and high environment increased by 16.6 % and 16.3 %, respectively, but low evaluation and low environment decreased by 22.4 % and 22 %, respectively. In the high COVID-19 anxiety and low IJP states with a probability of 100 %, most change was related to the high ability (6 % increase), low evaluation (3.9 % increase), high incentive (3.8 % increase), low ability (4.6 % decrease) and low support (2 % decrease). Regarding COVID-19 anxiety (high 100 %), workload (high 100 %) and IJP (low 100 %), most of the increase was related to high environment and high evaluation by an increase of 17.3 and 17.2 %, respectively. Also, the value of low evaluation and low environment was reduced by 24 and 23.4 %, respectively. The study\'s findings confirm that nurses have been more productive during the COVID-19 pandemic, despite facing high workloads and the COVID-19 anxiety.
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  • 文章类型: Journal Article
    近年来,越来越多的公司已经开始实施数字人力资源管理。然而,许多现有的研究主要从“事物”的角度讨论数字人力资源管理,或探讨其在组织层面的后果。针对员工个人的研究有限,特别是数字人力资源管理如何影响他们的心理状态和表现。借鉴工作需求-资源理论,这项研究考察了数字人力资源管理与员工创新绩效之间的关系,以及网络游荡。我们进行了一项时滞研究,涉及中国各个行业的487名员工,并采用了偏最小二乘路径模型。结果表明,数字人力资源管理通过增加工作获得感来提高员工的创新绩效,虽然它通过减少相对剥夺来减少网络游荡。发现感知到的技术易用性可以积极缓和这些关系。通过严格调查工作获得感和相对剥夺感的关键心理机制,以及感知到的技术易用性的基本边界条件,这项研究旨在开发一个全面的概念框架,加深我们对数字人力资源管理的理解,作为数字时代的新兴工作资源,影响员工行为。采取以人为本的方法,该研究从理论上扩展了数字人力资源管理在个人层面的影响研究,发现数字人力资源管理以互利的方式影响员工绩效。这些发现为组织积极实施数字人力资源管理并最大化其利益提供了实用见解。
    In recent years, an increasing number of companies have begun implementing digital-HRM. However, much of the existing research primarily discusses digital-HRM from a \"thing\" perspective or explores its consequences at the organizational level. There has been limited research focusing on individual employees, particularly on how digital-HRM impacts their psychological states and performance. Drawing on job demands-resources theory, this study examines the relationship between digital-HRM and employee innovative performance, as well as cyberloafing. We conducted a time-lagged study involving 487 employees across various industries in China and employed partial least squares path modeling. The results suggest that digital-HRM enhances employee innovative performance by increasing the sense of work gain, while it reduces cyberloafing by decreasing relative deprivation. Perceived ease of technology use was found to positively moderate these relationships. By rigorously investigating the critical psychological mechanisms of the sense of work gain and relative deprivation, and the essential boundary condition of perceived ease of technology use, this study aims to develop a comprehensive conceptual framework that deepens our understanding of how digital-HRM, as an emerging job resource in the digital era, influences employee behavior. Adopting a human-centered approach, the research theoretically extends the study of digital-HRM\'s impact at the individual level and finds that digital-HRM influences employee performance in a mutually beneficial manner. These findings provide practical insights for organizations to actively implement digital-HRM and maximize its benefits.
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  • 文章类型: Journal Article
    我们旨在确定远程认知训练(CT)是否可行,并且具有改善日本工人的认知功能和工作绩效的潜力。
    从2020年6月到9月,这项干预时间序列研究招募了来自日本大都市地区10家公司的18-65岁工人。参与者完成认知功能测试和自我管理问卷三次:在基线,经过12周的CT检查,停止后再过12周。我们用以下问题来衡量工作表现:“您如何评价您在过去4周内的表现(与您的最佳表现相比)?”通过视觉模拟量表(0-100)做出回应。使用THINC整合工具评估认知功能,这是一个简短的,客观的计算机化认知评估电池。对于我们的计算机化远程CT干预,BrainHQ是根据我们的科学原理和经验文献使用的。我们建议每周进行三次20分钟的BrainHQ会议,并向参与者发送了三次提醒。
    总共,119名参与者被招募到这项研究中。只有22.7%的受试者在12周内达到了720分钟的推荐训练时间。使用中位训练时间将参与者分为长训练组和短训练组。长期训练组的注意力和执行功能比短期训练组有更大的改善,但与基线相比,CT后的工作表现没有显着改善。
    我们的结果表明,尽管远程CT还不够可行,可以通过增加训练时间和动机来预期对认知功能的影响。
    UNASSIGNED: We aimed to determine whether remote cognitive training (CT) is feasible and has the potential to improve cognitive function and work performance in Japanese workers.
    UNASSIGNED: From June to September 2020, this intervention time series study enrolled workers aged 18-65 years from 10 companies located in a metropolitan area of Japan. Cognitive function tests and self-administered questionnaires were completed by the participants three times: at baseline, after 12 weeks of CT, and after a further 12 weeks following cessation. We measured work performance with the question: \"How would you rate your performance (compared with your optimum performance) over the past 4 weeks?\" Responses were made via a visual analog scale (0-100). Cognitive function was assessed using the THINC-integrated tool, which is a brief, objective computerized cognitive assessment battery. For our computerized remote CT intervention, BrainHQ was used on the basis of our scientific rationale and the empirical literature. We recommended three 20-min sessions of BrainHQ per week and sent participants three reminders.
    UNASSIGNED: In total, 119 participants were recruited to this study. Only 22.7% of the subjects achieved the recommended training time of 720 min over 12 weeks. The median training time was used to divide participants into long and short- training groups. The long-training group showed a greater improvement in attention and executive function than the short-training group but there was no significant improvement in work performance after CT compared to baseline.
    UNASSIGNED: Our results suggest that although remote CT was not feasible enough, the effects on cognitive function can be expected by increasing training time and motivation.
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  • 文章类型: Journal Article
    目的:这项研究旨在1)研究精神药物疗法和正念减压(MBSR)如何影响焦虑症患者的旷工和工作表现,以及2)比较这些治疗方法在改善工作表现方面的有效性。
    方法:招募患有原发性焦虑症的成年人(N=67)参加研究。参与者被随机分配到艾司西酞普兰,焦虑症的常用治疗方法,或MBSR。在治疗前和第24周随访时,使用健康和工作绩效(HPQ)问卷测量缺勤率和工作绩效。
    结果:在第24周,艾司西酞普兰臂和MBSR臂的个体由于与基线相比的精神/身体健康问题而错过工作的部分天数显着改善(1.00[0.00-2.50]至0.00[0.00=1.00],p=.034和0.00[0.00-2.00]到0.00[0.00=1.00],p=.001,分别)。仅在MBSR臂中,工作绩效从基线增加到第24周(65.00[50.00-80.00]到75.00[67.50-82.50],p=.017)。在基线或第24周,各组的结果变量均无明显变化。
    结论:我们的研究发现,在焦虑症患者中,MBSR与SSRI药物相当地提高了工作绩效。鉴于SSRI的局限性,MBSR应被视为希望改善焦虑症状和工作成果的个体的替代方案。
    背景:ClinicalTrials.gov标识符:NCT03522844。
    OBJECTIVE: This study aimed to 1) examine how psychopharmacotherapy and mindfulness-based stress reduction (MBSR) influence absenteeism and job performance among individuals with anxiety disorders and 2) compare the effectiveness of these treatments in improving work performance.
    METHODS: Adults (N = 67) with a primary anxiety disorder were recruited to participate in the study. Participants were randomized to escitalopram, a common treatment for anxiety disorders, or MBSR. Absenteeism and job performance were measured with the Health and Work Performance (HPQ) questionnaire prior to treatment and at the week 24 follow up.
    RESULTS: At week 24, individuals in the escitalopram arm and the MBSR arm showed significant improvements in partial days of missed work due to mental/physical health problems from baseline (1.00 [0.00-2.50] to 0.00 [0.00 = 1.00], p = .034 and 0.00 [0.00-2.00] to 0.00 [0.00 = 1.00], p = .001, respectively). In the MBSR arm only, job performance increased from baseline to week 24 (65.00 [50.00-80.00] to 75.00 [67.50-82.50], p = .017). None of the outcome variables significantly varied by group at baseline or week 24.
    CONCLUSIONS: Our study finds evidence that MBSR improves work performance equivalently to SSRI medication among individuals with anxiety disorders. Given the limitations of SSRIs, MBSR should be considered as an alternative to individuals who desire improved anxiety symptoms and work outcomes.
    BACKGROUND: ClinicalTrials.gov Identifier: NCT03522844.
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  • 文章类型: Journal Article
    背景:全世界的卫生专业人员和卫生专业教育工作者(HPE)都面临着COVID-19大流行,这破坏了标准实践,迫使HPEs发展创造性,培训和教育的替代模式。人们在非标准情况下成功有效地工作的能力可以称为适应性专业知识,在这种专业知识中,人们使用他们的专业知识以新颖的方式快速克服工作需求的变化。本研究的目的是调查一组HPEs的适应性专业知识如何在非标准情况下影响感知的工作绩效,并了解适应性专业知识水平与学术排名和HPEs的工作经验之间是否存在关系。
    方法:描述性,横截面,单中心研究使用Carbonell等人开发的关于适应性专业知识的自我报告研究工具进行.(2016),三个问题被问及参与者对工作表现的看法,完成的工作量,和教学质量。样本由特温特大学的HPEs组成,荷兰。
    结果:在123名符合条件的参与者中,40个人完成了调查。Kaiser-Meyer-Olkin和Bartlett的球形检验表明样本量足够(KMO=0.633,P<0.0001)。参与者是讲师,高级讲师,助理教授,副教授和全职教授。从1(低)到5(高),样本的平均适应性专业知识得分为4.18±0.57。领域和创新技能是HPE中适应性专业知识的主要不同维度。教授的适应性专业知识得分高于其他等级。适应性专业知识得分与工作绩效之间存在统计学上的显着相关性(r=0.41,p<0.05和学术排名(r=0.42,p<0.05)。适应性专业知识得分与工作经验或HPE年龄无关。
    结论:我们发现,自我报告的适应性专业知识水平与经验和年龄之间缺乏关系,但与工作绩效和HPEs的学术排名之间存在显着关系,这表明适应性专业知识不是自动生成的,也不是随着资历和经验而获得的,而是一种“掌握”,应该刻意发展。
    BACKGROUND: Health professionals and health professions educators (HPEs) worldwide were confronted by the COVID-19 pandemic, which disrupted standard practice and forced HPEs to develop creative, alternative modes of training and education. The ability of people to work successfully and efficiently in non-standard situations can be called adaptive expertise in which people quickly overcome changes in work requirements using their expert knowledge in novel ways. The objectives of the current study were to investigate how the adaptive expertise of a group of HPEs influenced perceived work performance in a non-standard situation and to see whether there were relationships between the level of adaptive expertise and academic ranking and work experience of HPEs.
    METHODS: A descriptive, cross-sectional, single-site study was conducted using a self-reported study tool about adaptive expertise developed by Carbonell et al. (2016), and three questions were asked about participants\' perceptions of work performance, amount of work done, and teaching quality. The sample consisted of HPEs from the University of Twente, Netherlands.
    RESULTS: Among 123 eligible participants, 40 individuals completed the survey. Kaiser-Meyer-Olkin and Bartlett\'s Test of Sphericity indicated the adequacy of the sample size (KMO = 0.633, P < 0.0001). Participants were lecturers, senior lecturers, assistant professors, associate professors and full professors. The average adaptive expertise score of the sample was 4.18 ± 0.57 on a scale from 1 (low) to 5 (high). The domain and innovative skills are the principal distinct dimensions of adaptive expertise among HPEs. Professors showed higher adaptive expertise scores than the other ranks. Statistically significant correlations were found between scores of adaptive expertise and perceived work performance (r = 0.41, p < 0.05 and academic ranking (r = 0.42, p < 0.05). Adaptive expertise scores were not associated with work experience or HPEs\' age.
    CONCLUSIONS: Our finding of a lack of relationships between self-reported level of adaptive expertise and experience and age but significant relationships with work performance and academic ranking of HPEs suggests that adaptive expertise is not auto-generated or acquired with seniority and experience but is a \'mastery\' that should be developed deliberately.
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  • 文章类型: Journal Article
    平台灵活员工的绩效是推动共享经济平台快速成长的核心要素。随着这些平台之间日益激烈的竞争,探索提高员工绩效的策略至关重要。只有少数研究证据被发现评估平台灵活员工的心理资本和工作参与度以提高他们的绩效。为了弥补差距,我们借鉴自决理论来发展一个有节制的调解模式,它研究了心理资本如何影响平台灵活员工的工作绩效。采用层次回归分析对理论模型进行检验,并进行了两轮调查,产生474份有效配对问卷。问卷评估了心理资本,工作参与,工作表现,和灵活平台员工的工作自主权。结果表明,工作投入在心理资本影响平台灵活员工工作绩效之间起着中介作用。此外,工作自主性调节了中介效应。这些发现不仅有助于有关员工心理资本和工作绩效的文献,也拓宽了自决理论的研究范围,为提升平台灵活员工的工作绩效提供新思路。
    The performance of platform flexible employees is a core element that contributes to the rapid growth of the sharing economy platform. It is crucial to explore strategies to improve employees\' performance with the growing competition among these platforms. Only a handful of research evidence has been found evaluating platform flexible employees\' psychological capital and work engagement to improve their performance. In order to remedy the gap, we draw on self-determination theory to develop a moderated mediation model, which examines how psychological capital affects platform flexible employees\' job performance. We employed hierarchical regression analysis to test the theoretical model and carried out two rounds of surveys, resulting in 474 valid paired questionnaires. The questionnaire assessed the psychological capital, work engagement, job performance, and job autonomy of flexible platform employees. The results indicate that work engagement plays a mediating role between psychological capital affects platform flexible employees\' job performance. Moreover, job autonomy moderates the mediating effect. The findings not only contribute to the literature on employees\' psychological capital and job performance, but also broaden the research scope of self-determination theory, and provide new ideas for improving the job performance of platform flexible employees.
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  • 文章类型: Journal Article
    背景:助产士的全球短缺及其工作表现会极大地影响母亲的护理质量,新生儿,和他们的家人。
    目的:本研究旨在确定大不里士市助产士的工作满意度和社会心理因素的状况及其与工作绩效的关系,伊朗。
    方法:横断面研究。
    方法:大不里士的城市医疗中心和公立和私立医院,伊朗。
    方法:从2022年11月至2023年1月,本研究共纳入575名助产士。纳入标准是至少有B.Sc的助产士。学位和6个月的工作经验,而有抑郁症史的助产士被排除在研究之外。职业-社会-人口统计特征问卷,哥本哈根社会心理问卷和以妇女为中心的助产士自我报告收集数据。Pearson相关性检验用于研究助产士工作绩效中工作满意度与心理社会因素之间的关系。在多变量分析中,还使用了针对职业-社会-人口统计学特征进行调整的一般线性模型(GLM)。
    结果:根据皮尔逊相关性检验,工作满意度(r=0.21,p<0.001)和社会心理因素(r=0.23,p<0.001)与工作绩效之间存在显着直接相关。此外,正如GLM所建议的,助产士的工作绩效随着工作满意度(β=0.05,95%CI0.01至0.11,p=0.044)和社会心理因素(β=0.13,95%CI0.04至0.23,p=0.007)的增加而增加。
    结论:助产士的工作满意度与心理社会因素及其工作绩效之间存在直接关系。
    BACKGROUND: The global shortage of midwives and their job performance can significantly affect the quality of care for mothers, newborns, and their families.
    OBJECTIVE: This study aimed to determine the status of job satisfaction and psychosocial factors and their relationships with the job performance of midwives in Tabriz City, Iran.
    METHODS: Cross-sectional study.
    METHODS: Urban health centres and public and private hospitals in Tabriz, Iran.
    METHODS: A total of 575 midwives were included in this study using census sampling from November 2022 to January 2023. Inclusion criteria were midwives with at least B.Sc. degrees and 6 months of work experience while midwives with a history of depression were excluded from the study. The occupational-social-demographic characteristics questionnaire, Copenhagen Psychosocial Questionnaire and Woman-Centred Care Scale Midwife Self-Report were used to collect data. The Pearson correlation test was used to investigate the relationship between job satisfaction and psychosocial factors in midwives\' job performance. In multivariate analysis, the general linear model (GLM) adjusting for occupational-social-demographic characteristics was also used.
    RESULTS: According to the Pearson correlation test, there was a significantly direct correlation between job satisfaction (r=0.21, p<0.001) and psychosocial factors (r=0.23, p<0.001) with job performance. Also, as suggested by the GLM, midwives\' job performance increases as job satisfaction (β=0.05, 95% CI 0.01 to 0.11, p=0.044) and psychosocial factors (β=0.13, 95% CI 0.04 to 0.23, p=0.007) increase.
    CONCLUSIONS: There was a direct relationship between midwives\' job satisfaction and psychosocial factors and their job performance.
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  • 文章类型: Journal Article
    员工援助计划(EAP)已被证明可以有效减少缺勤率,工作场所伤害率,以及与健康相关的生产力受损。然而,确定其对员工生产力影响的既定措施很少使用,也没有研究采用福祉的生物学指标。借鉴静载理论,我们研究了EAP对生物学指标的影响(心率,心率变异性),与健康相关的生产力的既定衡量标准(可操作性指数,健康和工作绩效问卷,工作场所限制问卷),和旷工4周和6个月后,客户开始接受咨询。我们进行了一项准实验研究,使用倾向评分匹配将EAP(n=73)与匹配的对照组(n=134)进行比较。我们发现EAP在参加咨询后4周零6个月提高了与健康相关的生产力,超越对照组的变化。生物措施在假设的方向上发生了变化,但两组之间的差异并不显著.参加咨询后6个月,EAP组的缺勤率没有变化。在探索性分析中,我们发现,在前4周内需要多次会议的人表现出更差的生产力结果,显示负剂量-反应关系。我们的研究提供了一个如何在EAP研究中纳入生物学措施的例子。它增加了EAP服务在恢复员工生产力方面的有用性的科学证据。我们计算得出,使用EAP的每位员工的边际生产率提高每年高达15600美元。(PsycInfo数据库记录(c)2024APA,保留所有权利)。
    Employee Assistance Programs (EAPs) have been shown to effectively reduce absenteeism, workplace injury rates, and health-related productivity impairments. However, established measures for determining its impact on employee-level productivity have rarely been used, nor have studies employed biological measures of well-being. Drawing on the allostatic load theory, we examine the effects of an EAP on biological measures (heart rate, heart rate variability), established measures of health-related productivity (Workability Index, Health and Work Performance Questionnaire, Workplace Limitations Questionnaire), and absenteeism 4 weeks and 6 months after clients started to receive counseling. We conducted a quasi-experimental study comparing an EAP (n = 73) with a matched control group (n = 134) using propensity score matching. We found that an EAP improves health-related productivity 4 weeks and 6 months after enrolling in counseling, above and beyond changes in the control group. Biological measures changed in the hypothesized directions, but differences between the groups did not reach significance. Absenteeism did not change in the EAP group 6 months after enrolling in counseling. In an exploratory analysis, we found that individuals requiring many sessions in the first 4 weeks showed worse productivity outcomes, demonstrating a negative dose-response relationship. Our study provides an example of how to include biological measures in EAP research. It adds to the scientific evidence of the usefulness of EAP services in restoring employee-level productivity. We calculate that the marginal productivity improvements per employee using the EAP are as much as $15,600 per annum. (PsycInfo Database Record (c) 2024 APA, all rights reserved).
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  • 文章类型: Journal Article
    中国曾经被称为世界工厂。中国工人每周工作时间很长。然而,加班与工人健康之间关系的实证结果喜忧参半,尚无定论。
    本研究旨在调查加班如何影响工人的身心健康以及生活方式的作用,社会支持,和工作价值意识。
    使用2016年中国劳动力动态调查数据(N=14,205)。采用工具变量方法来克服加班与工人健康之间的内生性问题。引导方法是为了引出生活方式的作用,社会支持,和工作价值意识。
    结果表明,加班对中国工人的身心健康有显著的负面影响。引导结果表明,工人的社会支持和工作价值意识部分介导了加班与身心健康之间的关系。然而,生活方式的中介作用微不足道。
    通过使用具有国家代表性的大数据,这项研究表明,加班对中国工人的身心健康有负面影响。我们的研究结果为改善新兴经济体工人的健康权利和福祉提供了政策启示。
    UNASSIGNED: China was once called the world\'s factory. Chinese workers had long weekly working hours. However, the empirical results of the relationship between overtime work and workers\' health are mixed and remain inconclusive.
    UNASSIGNED: This study aimed to investigate how overtime work influenced workers\' physical and mental health and the role of lifestyles, social support, and work value awareness.
    UNASSIGNED: Data from the China Labor-force Dynamics Survey 2016 (N = 14,205) was used. The instrumental variable approach was employed to overcome the endogeneity problem between overtime work and workers\' health. The bootstrapping method was conducted to elicit the role of lifestyles, social support, and work value awareness.
    UNASSIGNED: The results indicated that overtime work significantly and negatively influenced Chinese workers\' physical and mental health. The results of the bootstrapping suggested that workers\' social support and work value awareness partially mediated the relationship between overtime work and their physical and mental health. However, the mediating role of lifestyles was insignificant.
    UNASSIGNED: Through using big data with national representativeness, this study suggests that overtime work negatively influences Chinese workers\' physical and mental health. Our findings provide policy implications for improving workers\' health rights and well-being in emerging economies.
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  • 文章类型: Journal Article
    目的:这项研究调查了护理人员的工作形象,能力,和教育需求,由于老龄化社会而迅速增加。
    方法:于2022年2月1日至2023年3月15日在韩国的12家综合医院进行了一项自我管理的书面调查。
    方法:共有451名照顾者作为分析对象参与调查,560名护士作为外部观察员参加。
    方法:护理人员关于工作绩效的自我评估结果,教育需求,并将再培训需求与外部观察员的需求进行了比较。
    结果:与外部观察者的评估相比,护理人员在工作绩效的所有领域中对自己的评估明显更高。特别是,护理人员在记录和报告中对自己能力的自我评估,\"\"基本复苏,安全和感染控制,“”和“了解重大疾病”与护士的评估不同。护理人员和外部观察员都同意需要对护理人员进行再培训,每12个月进行1-2小时的补充培训是最优选的再培训量。
    结论:护理人员对自身能力的自我评价与外部观察者的评价存在显著差异。因此,系统的专业护理人员再培训是必要的。
    OBJECTIVE: This study investigated caregivers\' job image, abilities, and educational needs, which are rapidly increasing owing to an aging society.
    METHODS: A self-administered written survey was conducted at 12 general hospitals in Korea from February 1, 2022 to March 15, 2023.
    METHODS: A total of 451 caregivers participated in the survey as subjects of analysis, and 560 nurses participated as external observers.
    METHODS: The caregivers\' self-assessment results regarding job performance, educational needs, and retraining needs were compared with those of external observers.
    RESULTS: Caregivers evaluated themselves significantly higher in all areas of job performance compared to the evaluations of external observers. In particular, the caregivers\' self-evaluation of their abilities in \"Recording and Reporting,\" \"Basic Resuscitation,\" \"Safety and Infection Control,\" and \"Understanding Major Illnesses\" was different from the evaluation of nurses. Both the caregivers and external observers agreed on the need for caregiver retraining, with 1-2 hours of supplementary training every 12 months being the most preferred amount of retraining.
    CONCLUSIONS: There was a significant difference between caregivers\' self-evaluations of their capabilities and the external observers\' evaluations. Therefore, systematic professional caregiver retraining is necessary.
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