■这项研究的目的是分析在以工作场所欺凌为特征的组织环境中工作的护士的幸福感和应对策略。这项研究的创新方面是,我们只考虑那些认为在以工作场所欺凌为特征的组织环境中工作的人,而不是那些认为自己是受害者的人,以及那些认为自己在没有工作场所欺凌特征的组织环境中工作的人。
■使用NAQ-R的问卷,PGWBI,Val.黑帮.并对护士进行了简短的COPE量表。为了更好地理解这种现象,我们对331名护士和166名其他职业工作者进行了比较,这些职业也在被认为是工作场所欺凌的组织环境中工作.
■在两组(护士和工人)中,在个人欺凌和工作场所欺凌事件以及身体和情绪症状的数量方面,结果大致相同。护士的PGWBI得分低于其他领域的工人。在个别症状中,护士和注册护士更容易报告胃炎,失眠和胃灼热比其他情况下的工人。其他情况下的工人比护士更有可能报告焦虑症状,恐惧,不安全感,自卑和内疚。在应对策略方面,护士比其他工人更有可能报告分心,物质使用,情感支持,脱离接触,放空,正重构,幽默,和宗教。其他专业背景下的工人比护士更有可能报告积极应对,否认,仪器支持,规划,接受,和自责。
■结果表明,在以工作场所欺凌为特征的感知组织环境中工作的后果对于两组工人来说是相似的,在感知的工作场所欺凌事件以及身体和情绪症状的总和方面存在非统计学差异。
■总的来说,研究结果表明,预防工作场所欺凌是培训所有类型工作场所工人的基本要素,应该成为课程活动的组成部分。
UNASSIGNED: The aim of this study was to analyze the well-being and coping strategies of nurses working in an organizational setting perceived as characterized by workplace bullying. The innovative aspect of this study is that we considered only those who perceive to work in an organizational environment characterized by workplace bullying, and not those who see themselves as victims and those who perceive they work in an organizational environment not characterized by workplace bullying.
UNASSIGNED: A questionnaire with the NAQ-R, PGWBI, Val.Mob. and Brief COPE scales was administered to nurses. To better understand this phenomenon, a comparison was made between 331 nurses and 166 workers in other professions who also work in an organizational environment perceived to be characterized by workplace bullying.
UNASSIGNED: In both groups (nurses and workers), the results were approximately the same in terms of personal bullying and workplace bullying episodes and the number of physical and emotive symptoms. The PGWBI score was lower for nurses than for workers in other fields. Among the individual symptoms, nurses and registered nurses were more likely to report gastritis, insomnia and heartburn than workers in other contexts. Workers in other contexts were more likely than nurses to report symptoms of anxiety, fear, feelings of insecurity, inferiority and guilt. In terms of coping strategies, nurses were more likely than other workers to report distraction, substance use, emotional support, disengagement, venting, positive reframing, humor, and religion. Workers in other professional context were more likely than nurses to report active coping, denial, instrumental support, planning, acceptance, and self-blame.
UNASSIGNED: Results suggest that the consequences of working in a perceived organizational environment characterized by workplace bullying are similar for both groups of workers, with nonstatistical differences in perceived workplace bullying episodes and sum of physical and emotive symptoms.
UNASSIGNED: Overall, findings suggest that workplace bullying prevention is a fundamental element in training workers in all types of workplaces and should be an integral part of curriculum activities.