Support workers

支持工作者
  • 文章类型: Journal Article
    目的:在肌肉骨骼门诊理疗服务中,从物理治疗师到物理治疗支持工作者的临床任务的委派差异很大,从而导致患者护理的差异。这项研究旨在在物理治疗师之间达成共识,支持工作人员和管理人员了解未来框架中应包括哪些组件,以指导英国国家卫生服务肌肉骨骼门诊理疗服务中临床任务的有效和安全授权给理疗支持工作人员。
    方法:进行了一项共识研究,使用标称组技术。七个物理治疗师,通过特许物理治疗协会的专业网络和社交媒体招募了来自英国国家卫生服务局13个肌肉骨骼物理治疗服务的10名物理治疗支持工作者和10名物理治疗操作/临床线索。三个独立的,召集了针对特定角色的共识小组,涉及参与者产生,在李克特量表上讨论和评级,包含在未来授权框架中的组件。
    结果:38项产生的项目中有32项达成了≥70%的共识,即7分利克特量表的平均值≥4.9,跨三组。项目分为五个主要类别:1)物理治疗师和支持人员的培训/持续专业发展;2)需要明确的委派程序;3)能力4)定义支持人员的角色和5)安全网。
    结论:主要利益相关者团体能够就五个优先领域达成共识,这些领域将发展成为一个最佳实践框架,以标准化授权和指导物理治疗师在委派临床任务以支持工作者时。
    Delegation of clinical tasks from physiotherapists to physiotherapy support workers varies considerably in musculoskeletal outpatient physiotherapy services leading to variation in patient care. This study aimed to develop consensus amongst physiotherapists, support workers and managers about what components should be included in a future framework to guide effective and safe delegation of clinical tasks to physiotherapy support workers in United Kingdom\'s National Health Service musculoskeletal outpatient physiotherapy services.
    A consensus study was carried out, using Nominal Group Technique. Seven physiotherapists, ten physiotherapy support workers and ten physiotherapy operational/clinical leads from 13 musculoskeletal physiotherapy services within United Kingdom\'s National Health Service were recruited through the Chartered Society of Physiotherapy\'s professional networks and social media. Three separate, role-specific consensus groups were convened, involving participants generating, discussing and rating on a Likert scale, components for inclusion in a future delegation framework.
    32 out of 38 generated items reached consensus of ≥70%, i.e. a mean of ≥4.9 on a 7-point Likert scale, across the three groups. Items were grouped under five main categories: 1) training/Continuous Professional Development for physiotherapists and support workers; 2) need for a clear delegation process; 3) competencies 4) defining the role of support workers and 5) safety net.
    Key stakeholder groups were able to reach consensus on five priority areas which will be developed into a best practice framework to standardise delegation and guide physiotherapists when delegating clinical tasks to support workers.
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  • 文章类型: Journal Article
    背景:了解在经济虐待情况下智障人士的认知过程对于制定有效的预防策略至关重要。
    目的:这项研究调查了智障人士如何定义和分析经济虐待情况,以及在他们认为虐待的情况下他们会如何感受和行动。
    方法:12名智力残疾的参与者参加了一个半结构化的访谈,他们被要求反思三个说明财务滥用的小插曲。我们使用主题分析法对访谈进行了分析。
    结果:研究结果表明,智障人士考虑了受害者和肇事者之间的关系类型,肇事者的行为模式,以及他们在解释情况时的经验。此外,他们讨论了他们对小插曲的情感和行为反应。
    结论:这项研究对支持智障人士在财务方面的自主性和决策权以及在该人群中有效预防财务滥用具有重要意义。
    BACKGROUND: Understanding the cognitive processes of individuals with intellectual disabilities in financially abusive situations is critical to develop effective prevention strategies.
    OBJECTIVE: This study investigated how persons with intellectual disabilities define and analyse financially abusive situations, and how they would feel and act in situations that they consider abusive.
    METHODS: Twelve participants with intellectual disabilities participated in a semi-structured interview where they were asked to reflect on three vignettes illustrating financial abuse. We analysed the interviews using thematic analysis.
    RESULTS: The findings revealed that individuals with intellectual disabilities considered the type of relationship between the victims and the perpetrators, the behavioural patterns of the perpetrators, and their own experiences when interpreting the situation. Furthermore, they discussed their emotional and behavioural reactions to the vignettes.
    CONCLUSIONS: This study has important implications in supporting the autonomy and decision-making rights of persons with intellectual disabilities regarding their finances and developing effective preventions against financial abuse among this population.
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  • 文章类型: Journal Article
    背景:智障人士的健康状况比一般人群差。在荷兰,支持工作者在满足智障人士的健康支持需求方面发挥着关键作用。研究智障人士及其支持工作者如何体验支持工作者在预防,识别,跟进智障人士的健康需求很少。为了加强对智障人士的健康支持,我们必须了解如何在日常实践中提供健康支持。因此,这项研究调查了智障人士和支持工作者在智障人士的健康支持方面的经验。
    方法:数据收集包括六个焦点小组(FG)讨论,有4至6名参与者(N=27)。FG由三组支持人员组成(n=15),两组参与者患有轻度至中度智力障碍(n=8),以及一组以家庭成员为代表的代理线人,代表其亲戚患有严重至严重的智力残疾(n=4)。按主题分析了与卫生支持有关的数据。
    结果:我们确定了与智障人士的健康支持相关的三个主要主题:1)对健康支持的依赖,2)卫生支持方面的沟通实践,3)卫生支持的组织背景。对健康支持的依赖意味着支持工作者满足智障人士无法满足自己的需求的方式,和通信实践和组织背景被确定为进行健康支持的系统。
    结论:本研究从智障人士和支持工作者的角度调查了智障人士的健康支持经验。我们讨论了智力障碍者的依赖性以及日常实践中健康支持的复杂性。我们提供了实际意义,可以加强支持工作者在日常实践中为智障人士提供健康支持。这项研究的结果强调,智障护理提供者组织需要围绕支持人员的一致性制定政策,以便更容易识别和跟踪健康需求,以及支持人员可以发展其有关沟通实践的专业知识的环境,生活方式的选择,并确定和跟踪健康需求。
    BACKGROUND: People with intellectual disability have a poorer health status than the general population. In The Netherlands, support workers play a key role in meeting health support needs of people with intellectual disability. Research on how people with intellectual disability and their support workers experience the support worker\'s role in preventing, identifying, and following up health needs of people with intellectual disability is scarce. To enhance health support of people with intellectual disability it is crucial that we understand how health support is delivered in everyday practice. Therefore, this study investigated experiences of people with intellectual disability and support workers with the health support of people with intellectual disability.
    METHODS: Data collection consisted of six focus group (FG) discussions with between four and six participants (N = 27). The FGs consisted of three groups with support workers (n = 15), two groups with participants with mild to moderate intellectual disability (n = 8), and one group with family members as proxy informants who represented their relative with severe to profound intellectual disability (n = 4). The data was analysed thematically on aspects relating to health support.
    RESULTS: We identified three main themes relevant to the health support of people with intellectual disability: 1) dependence on health support, 2) communication practices in health support, and 3) organizational context of health support. Dependence on health support adresses the way in which support workers meet a need that people with intellectual disability cannot meet themselves, and communication practices and organizational context are identified as systems in which health support takes place.
    CONCLUSIONS: This study investigated experiences with the health support of people with intellectual disability from the perspectives of people with intellectual disability and support workers. We discuss the dependence of people with intellectual disability and the complexity of health support in everyday practice. We provide practical implications that can strengthen support workers in the provision of health support for people with intellectual disability in everyday practice. The findings of this study emphasize the need for intellectual disability care-provider organizations to establish policies around consistency in support staff to make it easier to identify and follow up health needs, and an environment where support staff can develop their expertise concerning communication practices, lifestyle choices, and identifying and following up health needs.
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  • 文章类型: Journal Article
    背景:无家可归的人遇到极端的健康不平等,因此经常遭受不良的健康。这项研究旨在探索如何改善盖茨黑德无家可归的人获得医疗保健的方法,英国。
    方法:在非临床环境中,对无家可归社区的工作人员进行了12次半结构化访谈。使用主题分析对成绩单进行分析。
    结果:在“什么看起来很好”的大类别下确定了六个主题,在改善医疗保健方面。这些是:促进全科医生注册;培训以减少污名并提供更全面的护理;联合工作,现有服务进行交流,而不是孤立地工作;利用志愿部门作为支持人员,可以积极支持获得医疗保健并提供宣传;担任专业临床医生等专业角色,精神卫生工作者或联系工作者;以及为无家可归者社区提供的专门定制服务。
    结论:这项研究揭示了当地无家可归社区获得医疗保健的问题。促进获得医疗保健的许多拟议行动涉及建立良好做法和加强现有服务。建议的干预措施的可行性和成本效益需要进一步评估。
    individuals who are homeless encounter extreme health inequalities and as a result often suffer poor health. This study aims to explore ways in which access to healthcare could be improved for individuals who are homeless in Gateshead, UK.
    twelve semi-structured interviews were conducted with people working with the homeless community in a non-clinical setting. Transcripts were analysed using thematic analysis.
    six themes were identified under the broad category of \'what does good look like\', in terms of improving access to healthcare. These were: facilitating GP registration; training to reduce stigma and to provide more holistic care; joined-up working in which existing services communicate rather than work in isolation; utilising the voluntary sector as support workers could actively support access to healthcare and provide advocacy; specialised roles such as specialised clinicians, mental health workers or link workers; and specialised bespoke services for the homeless community.
    the study revealed issues locally for the homeless community accessing healthcare. Many of the proposed actions to facilitate access to healthcare involved building upon good practice and enhancing existing services. The feasibility and cost-effectiveness of interventions suggested requires further assessment.
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  • 文章类型: Journal Article
    背景:在残疾支持工作者(DSW)中实现高水平的疫苗接种对于保护残疾人免受COVID-19和其他疫苗可预防的疾病至关重要。
    目标:为了确定人口统计学因素,对COVID-19和COVID-19疫苗的风险认知,DSW中关于COVID-19疫苗接种的观点与COVID-19疫苗的犹豫有关。
    方法:2021年3月和4月初对252名澳大利亚DSW进行的调查。参与者被归类为疫苗犹豫,如果他们没有接种疫苗,并且在提供疫苗时不会接种疫苗。Logistic回归分析用于控制混杂因素。
    结果:52.4%的DSW犹豫,女性比男性更容易犹豫(58.2%的女性,38.1%男性)。在DSW中,犹豫不决的频率更高,他们不担心自己或家人的COVID-19(调整后优势比(AOR)1.86,95%CI1.0-3.45);不同意他们比社区其他成员面临更高的风险(AOR2.29,95%1.25-4.20);担心疫苗安全性(AOR22.86,95%CI10.59-49.13),他们不相信AV19或3.41的客户会保护认为疫苗接种是个人选择的DSW比认为是社区责任的DSW更有可能犹豫(82.1%)。
    结论:研究表明,提高DSW的疫苗接种率需要有针对性的策略,强调感染的严重性;疫苗减少传播的潜力;以及疫苗的安全性和有效性。
    Achieving high levels of vaccination among disability support workers (DSWs) is critical to protecting people with disability from COVID-19 and other vaccine-preventable diseases.
    To identify how demographic factors, risk perceptions of COVID-19 and the COVID-19 vaccine, and views about COVID-19 vaccination are associated with COVID-19 vaccine hesitancy among DSWs.
    Survey of 252 Australian DSWs conducted in March and early April 2021. Participants were classified as vaccine hesitant if they had not been vaccinated and would not have the vaccine when offered it. Logistic regression analysis was used to control for confounders.
    52.4% of DSWs were hesitant with females being more likely to be hesitant than males (58.2% female, 38.1% male). Hesitancy was more frequent among DSWs who were not worried about COVID-19 for themselves or their family (adjusted odds ratio (AOR) 1.86, 95% CI 1.0-3.45); did not agree they were at more risk than the rest of the community (AOR 2.29, 95% 1.25-4.20); were concerned about vaccine safety (AOR 22.86, 95% CI 10.59-49.13) and were not confident the vaccine would protect them (AOR 6.06, 95% CI 3.21-11.41) or the clients from COVID-19 (AOR 6.03, 95% CI 3.19-11.41). DSWs who thought vaccination was a personal choice were more likely to be hesitant (82.1%) than those who thought it was a community responsibility (27.6%).
    The study shows that increasing vaccination rates among DSWs requires targeted strategies that emphasise the seriousness of the infection; the potential for vaccines to reduce transmission; and vaccine safety and efficacy.
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  • 文章类型: Journal Article
    支持工作者是一个代表性不足的职业,在高度责任下受到的关注较少。这项研究的目的是探索COVID-19大流行期间护理部门医疗支持工作者的生活经历。这是一项使用解释现象学(IP)框架的定性半结构化访谈研究。15名支持人员接受了采访,而政府的所有COVID-19限制仍然存在。我们确定了五个主要主题:(1)具有挑战性的经历;(2)应对机制;(3)COVID-19大流行引起的情绪和行为;(4)对支持工作者健康的外部兴趣;(5)来自COVID-19大流行的带回家的信息。选择进行研究的组织在政策和人员选择方面都很好地代表了护理组织在英国的运作方式。
    Support workers are an underrepresented profession that receives less attention with a high degree of responsibilities. The aim of this study was to explore the lived experiences of healthcare support workers within the care sector during the COVID-19 pandemic. This is a qualitative semi-structured interview study using an interpretative phenomenology (IP) framework. Fifteen (15) support workers were interviewed while all COVID-19 restrictions from the government were still in place. We identified five main themes: (1) challenging experiences; (2) coping mechanisms; (3) emotions and behaviors arising from the COVID-19 pandemic; (4) external interest on support worker\'s health; (5) take-home message from the COVID-19 pandemic. The organization selected for the research is a good representative of how care organizations operate within the UK both in terms of policies and staff selection.
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  • 文章类型: Journal Article
    本文介绍了一种新颖的参与者主导视频(PLV)干预措施的开发和初步评估,以支持残疾人(PWD)以及认知和沟通障碍,以将他们的需求和偏好传达给残疾人支持工作者。PLV干预是在进行范围界定文献综述和与PWD及其他人员进行研讨会之后设计的。随后,它是由五名主要参与者进行试验的,这些参与者患有获得性脑损伤以及认知和沟通障碍,五名其他亲密支持者和五名主持人。与参与者一起对试点进行了独立的混合方法评估,关闭其他人和促进者。所有试点评估参与者均报告对PLV干预措施的满意度很高(平均评分:主要参与者4.5/5.0;支持者5.0/5.0;促进者4.8/5.0)。当主要参与者及其支持者被要求评估他们推荐PLV干预的可能性时,反应非常积极,10分制的平均评分超过8。对访谈数据的定性分析表明,PLV是主要参与者以人为中心的体验,围绕自我意识进行构建,包括有发言权并控制自己的生活。个人成长通过参与和感觉验证通过经验。PLV培训资源的生产和使用具有很大的潜力,可以通过使认知和沟通障碍的人拥有选择和控制来改善支持的交付并最大限度地提高支持成果。设定自己的目标并指导他们的支持。进一步的研究需要更大的样本量和参与者结果的纵向评估。
    This paper describes the development and preliminary evaluation of a novel participant-led video (PLV) intervention to support people with disability (PWD) and cognitive and communication impairments to communicate their needs and preferences to their disability support workers. The PLV intervention was designed following a scoping literature review and workshop with PWD and close others. Subsequently, it was piloted with five primary participants with acquired brain injury and cognitive and communication impairments, five close other supporters and five facilitators. An independent mixed methods evaluation of the pilot was conducted with participants, close others and facilitators. All pilot evaluation participants reported high levels of satisfaction with the PLV intervention (mean ratings: primary participants 4.5/5.0; supporters 5.0/5.0; facilitators 4.8/5.0). When primary participants and their supporters were asked to rate how likely they were to recommend the PLV intervention, responses were extremely positive with the mean rating exceeding eight on a 10-point scale. Qualitative analysis of interview data revealed the PLV to be a person-centred experience for primary participants that was structured around sense of self and included having a voice and taking control in directing their lives, personal growth through participation and feeling validated through the experience. The production and use of PLV training resources has much potential to improve the delivery of support and maximise support outcomes by enabling people with cognitive and communication impairments to have choice and control, set their own goals and direct their supports. Further research is required with a larger sample size and longitudinal evaluation of participant outcomes.
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  • 文章类型: Journal Article
    支持人员是卫生部门的“无形”部分,通常在大流行期间为客户提供支持。这项荟萃人种学筛选了211项结果中的167篇文章,确定了4项定性研究,探索了支持工作者在COVID-19大流行期间的经历。使用“冗余方法”来绘制非必要标准,并通过解释性荟萃人种学方法进行分析。从英国和美国的研究中确定的八个关键主题。确定的主题是:(1)工作角色;(2)边缘化职业;(3)工作影响;(4)围绕PPE的问题;(5)交通挑战;(6)支持和指导水平;(7)更高的呼唤和自我牺牲;(8)适应策略。适应策略包括购买自己的面具,政策和机构适应,清洁,谈话散步,与同事或公司内部的会议。适应策略旨在解决情绪困扰,并提高社会或组织对支持人员的赞赏程度。
    Support workers are an \"invisible\" part of the health sector often working during pandemics to support clients. This meta-ethnography screened 167 articles out of 211 results identifying 4 qualitative studies that explored the support worker\'s experiences during the COVID-19 pandemic. \"Redundancy approach\" was used to map non-essential criteria and the analysis was informed by the interpretative meta-ethnography method. Eight key themes identified from studies in UK and USA. The themes identified are: (1) job role; (2) marginalized profession; (3) impact of work; (4) concerns surrounding PPE; (5) transportation challenges; (6) level of support and guidance; (7) a higher calling and self sacrifice; (8) adaptation strategies. Adaptation strategies include purchasing their own masks, to policy and agency adaptation, cleaning, talk walks, meetings with colleagues or within the company. The adaptation strategies aim at tackling emotional distress and raise the level of appreciation that society or organizations show to the support workers.
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  • 文章类型: Journal Article
    家庭暴力越来越普遍地具有技术促进的滥用因素(TFA)。因此,已经出现了基于技术的应对措施来解决TFA问题。利用几个实证研究项目对TFA的观察结果,这将表明,基于技术的反应是必要的,而不是足够的,他们有持续的局限性,需要认识到。相关地,有人认为,应该持续强调人力资源的开发,作为对经历TFA的人的支持,特别是使用专业的DV支持工作者。
    It is increasingly common for domestic and family violence to have an element of technology-facilitated abuse (TFA). As a result, technology-based responses have emerged to address TFA. Using observations from several empirical research projects into TFA, it will be shown that technology-based responses are necessary without being sufficient, and that they have persistent limitations that need to be recognized. Relatedly, it will be argued that there should be an ongoing emphasis on the development of human resources as a support for those experiencing TFA, particularly the use of professional DV support workers.
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  • 文章类型: Journal Article
    UNASSIGNED:第一个目标是通过使用两种不同的培训包,通过级联培训模式为家庭护理工作者提供支持,评估助听器和沟通策略培训的可行性。第二是确定这些软件包的关键要素,以指导多媒体培训软件包的设计。
    未经评估:使用了定量和定性方法。事后可行性设计评估了来自住宿护理支持工作者的问卷数据,以在培训期间的三个阶段测量知识和信心。半结构化访谈探讨了支持人员的经验和对级联培训包的坚持。
    UNASSIGNED:Sense(聋哑人士慈善机构)雇用的14名支持人员接受了培训,成为“听力冠军”,并将他们的学习与117名支持同事进行了交流。
    未经授权:听力冠军获得了知识,技能和信心,随后通过与他人分享他们的学习得到了加强。尽管存在个人和组织障碍,他们报告了改进实践和赋权感受的例子。
    UNASSIGNED:通过对同事进行级联培训,使用面对面的“听力冠军”和多媒体C2Hear培训方法来提供培训以支持住宅中的工人是可行的。支持人员表示倾向于便携式培训,适应性和互动性。
    The first objective was to assess the feasibility of training on hearing aids and communication strategies by support workers in residential care via a cascade training model using two different training packages. The second was to identify key elements of these packages to inform the design of a multimedia training package.
    Quantitative and qualitative methodologies were used. A pre-post feasibility design assessed the questionnaire data from residential care support workers to measure knowledge and confidence at three stages during the training. Semi-structured interviews explored the support workers\' experiences and adherence to cascading the training packages.
    Fourteen support workers employed by Sense (charity for deafblind people) were trained to become \"Hearing Champions\" and cascaded their learning to 117 support colleagues.
    Hearing Champions gained knowledge, skills and confidence, which were subsequently enhanced by sharing their learning with others. Despite individual and organisational barriers, they reported examples of improved practice and feelings of empowerment.
    It is feasible to deliver training to support workers in residential homes using the face-to-face \"Hearing Champions\" and multimedia C2Hear training methods by cascading training to their colleagues. Support workers expressed a preference for training that is portable, adaptable and interactive.
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