Speaking-up

  • 文章类型: Journal Article
    目的:本综述的目的是揭示在工作整合学习(WIL)期间,预先注册护理专业的学生为患者安全辩护的动机,并开发一个基于证据的安全动机框架,供教育工作者使用。临床医生,和预先注册的护生。
    方法:本研究采用了以Whittemore和Knafl的方法论框架为指导的综合文献综述设计。
    方法:五个研究数据库,CINAHL,MEDLINE,PubMed,Scopus,和WebofScience,检索2011年1月至2024年1月以英文发表的相关同行评审研究文献。MeSH术语“护理本科生”的使用,\"或\"预注册护理学生\"和\"说话,\"\"患者安全,“和”动机,\"导致489个搜索返回。在应用过滤器和纳入标准之后,确定了54项(n=54)研究与研究目标相关。
    方法:使用与研究方法相关的JBI关键评估工具对54项(n=54)研究研究进行了回顾。JBI关键评估工具是用于确定研究质量的清单,有效性,结果,和意义。评估后,27项研究纳入综合文献综述。
    结果:真实学习,将自己视为护士,积极的工作整合学习经验被发现是预注册护理学生在工作整合学习期间为患者安全发声的主要动机。这三个激励因素为基于证据的框架提供了基础,以自决理论为基础,这可用于增强预科护生为患者安全发声的动力。
    结论:综合审查设计使基于证据的安全动机框架的开发能够支持预注册护理专业学生在工作综合学习期间的学习,但文献中缺少的是关于这组学生在为患者安全发言时的生活经历的信息。
    The aim of this review was to uncover what motivates preregistration nursing students to speak up for patient safety during work integrated learning (WIL) and to develop an evidence-based safety motivation framework for use by educators, clinicians, and preregistration nursing students.
    This study used an integrative literature review design guided by Whittemore and Knafl\'s methodological framework.
    Five research databases, CINAHL, MEDLINE, PubMed, Scopus, and Web of Science, were searched for relevant peer reviewed research literature published in English between January 2011 and January 2024. The use of MeSH terms \"undergraduate nursing student,\" or \"preregistration nursing student\" and \"speaking up,\" \"patient safety,\" and \"motivation,\" resulted in 489 search returns. Following application of filters and inclusion criteria fifty-four (n = 54) studies were identified as being relevant to the research aim.
    The fifty-four (n = 54) research studies were reviewed using the JBI Critical Appraisal tool relevant to the study methodology. The JBI critical appraisal tools are checklists used to determine research quality, validity, results, and meaning. Following appraisal, 27 studies were included in the integrative literature review.
    Authentic learning, view of self as a nurse, and positive work integrated learning experiences were found to be the primary motivators for preregistration nursing students to speak up for patient safety during work integrated learning. These three motivators provided the foundation for an evidence-based framework, underpinned by self-determination theory, that can be used to enhance preregistration nursing students\' motivation to speak up for patient safety.
    The integrative review design enabled the development of the evidence-based Safety Motivation Framework to support preregistration nursing students\' during work integrated learning however missing from the literature was information about the lived experience of this group of students when speaking up for patient safety.
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  • 文章类型: Journal Article
    背景:医护人员之间的非专业行为非常普遍。对大规模文化改变计划的评估很少,导致干预效果的证据有限。我们对八家澳大利亚医院实施的专业问责制和文化变革计划“Ethos”进行了多方法评估。Ethos计划包括对员工进行演讲培训;报告同事行为的在线系统;以及分层的问责途径,包括向员工提供“反思”或“认可”反馈的同行信使。在这里,我们报告了最终评估组件,该组件旨在衡量Ethos前后非专业行为患病率的变化。
    方法:在实施Ethos之前(2018年)和之后(2021/2022年)2.5-3年,对五家医院的26种非专业行为的员工(临床和非临床)经历进行了调查。26种行为中有5种被归类为“极端”(例如,攻击)和21为无礼/欺凌(例如,粗鲁地说话)。我们的分析评估了四个方面的变化:与工作有关的欺凌;与人有关的欺凌;身体欺凌和性骚扰。使用多变量序数逻辑回归比较了不礼貌/欺凌经验的变化。使用多变量二元逻辑回归评估极端行为的变化。所有模型均针对应答者特征进行了调整。
    结果:总计,完成3975项调查。报告频繁不礼貌/欺凌行为的员工从基线时的41.7%(n=1064;95%CI39.7,43.9)显著下降至精神精神疗法后的35.5%(n=505;95%CI32.8,38.3;χ2(1)=14.3;P<0.001)。在Ethos之后,经历无礼/欺凌的几率下降了24%(调整后的几率[aOR]0.76;95%CI0.66,0.87;P<0.001),经历极端行为的几率下降了32%(aOR0.68;95%CI0.54,0.85;P<0.001)。所有四个方面都显示出种族精神后患病率降低了32-41%。非临床工作人员报告其非专业行为的经验减少最大(aOR0.41;95%CI0.29,0.61)。在后续行动中,工作人员的态度和报告的发言技能明显更加积极。该计划的认知度很高(82.1%;95%CI80.0,84.0%);33%的受访者发送或收到了Ethos消息。
    结论:Ethos计划与报告的非专业行为的患病率显着降低有关,并提高了医院工作人员的发言能力。这些结果增加了证据,表明员工将积极参与一个系统,该系统支持向同事提供有关其行为的非正式反馈,并由训练有素的同伴信使提供便利。
    BACKGROUND: Unprofessional behaviours between healthcare workers are highly prevalent. Evaluations of large-scale culture change programs are rare resulting in limited evidence of intervention effectiveness. We conducted a multi-method evaluation of a professional accountability and culture change program \"Ethos\" implemented across eight Australian hospitals. The Ethos program incorporates training for staff in speaking-up; an online system for reporting co-worker behaviours; and a tiered accountability pathway, including peer-messengers who deliver feedback to staff for \'reflection\' or \'recognition\'. Here we report the final evaluation component which aimed to measure changes in the prevalence of unprofessional behaviours before and after Ethos.
    METHODS: A survey of staff (clinical and non-clinical) experiences of 26 unprofessional behaviours across five hospitals at baseline before (2018) and 2.5-3 years after (2021/2022) Ethos implementation. Five of the 26 behaviours were classified as \'extreme\' (e.g., assault) and 21 as incivility/bullying (e.g., being spoken to rudely). Our analysis assessed changes in four dimensions: work-related bullying; person-related bullying; physical bullying and sexual harassment. Change in experience of incivility/bullying was compared using multivariable ordinal logistic regression. Change in extreme behaviours was assessed using multivariable binary logistic regression. All models were adjusted for respondent characteristics.
    RESULTS: In total, 3975 surveys were completed. Staff reporting frequent incivility/bullying significantly declined from 41.7% (n = 1064; 95% CI 39.7,43.9) at baseline to 35.5% (n = 505; 95% CI 32.8,38.3; χ2(1) = 14.3; P < 0.001) post-Ethos. The odds of experiencing incivility/bullying declined by 24% (adjusted odds ratio [aOR] 0.76; 95% CI 0.66,0.87; P < 0.001) and odds of experiencing extreme behaviours by 32% (aOR 0.68; 95% CI 0.54,0.85; P < 0.001) following Ethos. All four dimensions showed a reduction of 32-41% in prevalence post-Ethos. Non-clinical staff reported the greatest decrease in their experience of unprofessional behaviour (aOR 0.41; 95% CI 0.29, 0.61). Staff attitudes and reported skills to speak-up were significantly more positive at follow-up. Awareness of the program was high (82.1%; 95% CI 80.0, 84.0%); 33% of respondents had sent or received an Ethos message.
    CONCLUSIONS: The Ethos program was associated with significant reductions in the prevalence of reported unprofessional behaviours and improved capacity of hospital staff to speak-up. These results add to evidence that staff will actively engage with a system that supports informal feedback to co-workers about their behaviours and is facilitated by trained peer messengers.
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  • 文章类型: Journal Article
    背景:尽管发言被称赞为关键的患者安全策略,对于团队成员来说,颁布仍然非常具有挑战性。解决跨专业团队沉默问题的现有努力涉及培训低权限成员使用直接语言和明确的挑战脚本。尽管在跨专业团队中普遍存在,但间接沟通在预防医疗错误中的作用或价值在很大程度上仍未得到探索。这项研究探讨了间接挑战在面对医疗错误和职业失误时的作用。
    方法:一个学术中心的产科医生作为部分演员参加了跨专业模拟。有39名参与者完成了13次迭代(13名产科医生顾问,11名产科居民,2名家庭医学顾问,5名助产士,和8名产科护士)。30名参与者完成了随后的半结构化访谈。为产科医生编写了五个挑战时刻,涉及故意的临床判断错误或专业违规行为。其他参与者不知道产科医生的部分演员角色。对方案进行了录像;对报告和访谈进行了录音和逐字记录,并使用建构主义的定性方法进行了分析。
    结果:低权限团队成员在模拟期间主要依靠间接挑战脚本来提高患者安全性。教师参与者高度接受来自低权限团队成员的间接挑战,特别是在清醒的病人面前。在产科护理的背景下,直接挑战实际上被参与者视为威胁患者的信任和破坏跨专业团队。我们的努力不是只集中在鼓励低权限的团队成员通过直接挑战说话上,扩大我们对教学教师的关注可能是有益的,倾听,并回应间接的,在跨专业团队中已经多产的微妙挑战。
    BACKGROUND: Although speaking up is lauded as a critical patient safety strategy, it remains exceptionally challenging for team members to enact. Existing efforts to address the problem of silence among interprofessional teams involve training low-authority members to use direct language and unambiguous challenge scripts. The role or value of indirect communication in preventing medical error remains largely unexplored despite its pervasiveness among interprofessional teams. This study explores the role of indirect challenges in the face of medical error and professionalism lapses.
    METHODS: Obstetricians at one academic center participated in an interprofessional simulation as a partial actor. Thirteen iterations were completed with 39 participants (13 obstetrician consultants, 11 obstetric residents, 2 family medicine consultants, 5 midwives, and 8 obstetrical nurses). Thirty participants completed a subsequent semi-structured interview. Five challenge moments were scripted for the obstetrician involving deliberate clinical judgment errors or professionalism infractions. Other participants were unaware of the obstetrician\'s partial actor role. Scenarios were videotaped; debriefs and interviews were audio-recorded and transcribed verbatim and analyzed using a constructivist qualitative approach.
    RESULTS: Low-authority team members primarily relied on indirect challenge scripts to promote patient safety during simulation. Faculty participants were highly receptive to indirect challenges from low-authority team members, particularly in front of awake patients. In the context of obstetric care, direct challenges were actually viewed by participants as threatening to patient trust and disruptive to the interprofessional team. Instead of exclusively focusing our efforts on encouraging low-authority team members to speak up through direct challenges, it may be fruitful to expand our attention toward teaching faculty to identify, listen for, and respond to the indirect, subtle challenges that are already prolific among interprofessional teams.
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  • 文章类型: Journal Article
    对医疗保健失败的调查历史突出了沟通和信息共享的关键作用,这意味着大声疾呼和员工沉默已经得到了广泛的研究。然而,关于医疗保健中的发言干预措施的累积证据表明,由于专业和组织文化不支持,这些干预措施取得了令人失望的结果.因此,我们对医疗保健中员工的声音和沉默的理解存在差距,以及扣留信息与医疗保健结果之间的关系(例如,患者安全,护理质量,工人福利)是复杂和差异化的。以下综合评论旨在解决以下问题;(1)如何在医疗保健中概念化和衡量声音和沉默?(2)员工声音和沉默的理论背景是什么?在以下数据库上,对2016-2022年期间在同行评审期刊上发表的衡量医护人员中员工声音或员工沉默的定量研究进行了综合系统的文献综述:PubMed,PsycINFO,Scopus,Embase,科克伦图书馆,WebofScience,CINAHL和谷歌学者。进行了叙事合成。审查方案已在PROSPERO寄存器(CRD42022367138)上注册。在最初确定的209项全文筛选研究中,76项研究符合纳入标准,并被选中进行最终审查(N=122,009,69.3%为女性)。审查结果表明:(1)概念和措施是异质的,(2)没有统一的理论背景,(3)需要进一步研究安全声音与一般员工声音之间的区别,以及声音和沉默如何在医疗保健中并行运行。讨论的局限性包括高度依赖来自横断面研究的自我报告数据,以及大多数参与者是护士和女性工作人员。总的来说,审查的研究没有提供足够的证据证明理论之间的联系,研究和对实践的启示,从而限制了该领域的研究如何更好地为医疗保健部门提供实际影响。最终,该审查强调了明确需要改进医疗保健中语音和沉默的评估方法,尽管这样做的最佳方法还不能确定。
    The history of inquiries into the failings of medical care have highlighted the critical role of communication and information sharing, meaning that speaking up and employee silence have been extensively researched. However, the accumulated evidence concerning speaking-up interventions in healthcare indicates that they achieve disappointing outcomes because of a professional and organizational culture which is not supportive. Therefore, there is a gap with regard to our understanding of employee voice and silence in healthcare, and the relationship between withholding information and healthcare outcomes (e.g., patient safety, quality of care, worker wellbeing) is complex and differentiated. The following integrative review is aimed at addressing the following questions; (1) How is voice and silence conceptualized and measured in healthcare?; and (2) What is the theoretical background to employee voice and silence?. An integrative systematic literature review of quantitative studies measuring either employee voice or employee silence among healthcare staff published in peer-reviewed journals during 2016-2022 was conducted on the following databases: PubMed, PsycINFO, Scopus, Embase, Cochrane Library, Web of Science, CINAHL and Google Scholar. A narrative synthesis was performed. A review protocol was registered on the PROSPERO register (CRD42022367138). Of the 209 initially identified studies for full-text screening, 76 studies met the inclusion criteria and were selected for the final review (N = 122,009, 69.3% female). The results of the review indicated the following: (1) concepts and measures are heterogenous, (2) there is no unifying theoretical background, and (3) there is a need for further research regarding the distinction between what drives safety voice versus general employee voice, and how both voice and silence can operate in parallel in healthcare. Limitations discussed include high reliance on self-reported data from cross-sectional studies as well as the majority of participants being nurses and female staff. Overall, the reviewed research does not provide sufficient evidence on the links between theory, research and implications for practice, thus limiting how research in the field can better inform practical implications for the healthcare sector. Ultimately, the review highlights a clear need to improve assessment approaches for voice and silence in healthcare, although the best approach to do so cannot yet be established.
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  • 文章类型: Systematic Review
    目的:这项研究的目的有三个方面:(1)综合来自实验研究的证据,关于培养护生和护士自信的教育干预措施,(2)检查此类干预措施并确定其有效组成部分,(3)建议该领域未来的研究注意事项。
    方法:文献系统综述。
    方法:使用三个电子数据库(PubMed,CINAHL,和PsycINFO)以及手工搜索,以识别2012年至2022年之间发表的原始研究文章。
    方法:系统评价和荟萃分析指南的首选报告项目遵循系统评价和报告过程。使用JoannaBriggs研究所关键评估清单对纳入的研究进行了严格评估。
    结果:这篇综述包括14篇文章,大多数研究都是在亚洲国家进行的。在整个研究中,四种干预方法被用于自信教育:(1)基于模拟的学习,(2)以课堂为基础的学习,(3)在同伴支持下进行课堂学习,(4)混合学习。基于课堂的学习干预是最常见的。在所有类型的干预措施中,关键概念包括自信,区分自信和非自信行为,和自信的沟通技巧。大多数研究通过自我报告来衡量参与者的发言行为。在干预效果方面观察到混合结果,但是为参与者提供练习自信沟通技巧的机会有利于他们的发言。
    结论:教育干预可以加强技能,信心,以及当前和未来护士采用自信沟通的能力。干预开发人员应创建涉及课堂教学的程序,并为参与者提供实践机会,通过模拟或角色扮演。此外,研究人员应观察参与者的干预后在模拟或临床实践中使用自信交流,而不是调查参与者的意愿。
    OBJECTIVE: The purpose of this study was three-fold: to (1) synthesize evidence from experimental studies regarding educational interventions for developing nursing students\' and nurses\' assertiveness, (2) examine such interventions and identify their effective components, and (3) recommend future research considerations in this area.
    METHODS: A systematic review of the literature.
    METHODS: Literature searches were conducted using three electronic databases (PubMed, CINAHL, and PsycINFO) in addition to hand searches to identify original research articles published between 2012 and 2022.
    METHODS: Preferred Reporting Items for Systematic Reviews and Meta-Analysis guidelines were followed for the systematic review and reporting process. Included studies were critically appraised using the Joanna Briggs Institute Critical Appraisal Checklists.
    RESULTS: Fourteen articles were included in this review, with most of the studies conducted in Asian countries. Four intervention methods were used for assertiveness education across the studies: (1) simulation-based learning, (2) classroom-based learning, (3) classroom-based learning with peer support, and (4) hybrid learning. Classroom-based learning interventions were the most common. Among all types of interventions, key concepts included assertiveness, differentiating between assertive and non-assertive behaviors, and assertive communication skills. Most studies measured participants\' speaking-up behaviors by self-report. Mixed results were observed in terms of intervention effectiveness, but providing participants with opportunities to practice assertive communication skills benefited their speaking-up.
    CONCLUSIONS: Educational interventions can strengthen the skills, confidence, and capacity of current and future nurses to employ assertive communication. Intervention developers should create programs that involve classroom teaching and provide participants with opportunities for practice, either through simulation or role-play. Also, researchers should observe participants\' post-intervention use of assertive communication in simulations or clinical practice as opposed to surveying participants\' intention to speak up.
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  • 文章类型: Journal Article
    目标:员工\'发言\',或引起对不安全做法的担忧,在整个医疗保健领域获得了牵引力,然而,在一般的射线照相或资源有限的医疗保健环境中,该主题尚未得到广泛讨论。系统的范围界定叙事审查确定了放射技师在谈论安全问题时的经验,扩展到更广泛的医疗保健专业人员。审查的范围进一步扩大到涵盖非洲非医疗保健资源有限环境中的发言。
    结果:该综述包括63项研究。大多数来自西方化和/或更高资源的卫生系统,缺乏来自非洲和其他资源受限环境的文学作品。几项研究确定了希望发言的医护人员面临的障碍和促成因素。虽然“大声疾呼”作为一个概念已经引起了国际关注,大多数研究是,然而,专注于护理和医疗实践环境,俯瞰其他医疗保健行业,包括射线照相.这些发现被综合为加纳和其他资源受限环境中的医疗保健和射线照相从业人员的一系列关键课程。
    结论:政策制定者在很大程度上忽略了这个话题,无论是在医疗保健领域,特别是在加纳的放射学领域。考虑到射线照相术固有的许多复杂性和风险,这尤其令人担忧。缺乏声音的射线照相和医护人员在改善工人安全和患者安全方面处于不利地位。更一般地说,促进发言可以增强加纳的雄心,以提供高质量的卫生保健系统和全民健康覆盖(UHC)在未来。
    结论:国家和地区政策制定者需要实施反映文献综述经验教训的发言过程和程序,例如确保不会因为发言而受到损害,并让员工感到他们的担忧不是徒劳的。发言过程应由各个组织实施,除了员工培训和监督。
    OBJECTIVE: Employees \'speaking-up\', or raising concerns about unsafe practices, has gained traction across healthcare, however, the topic has not been widely discussed within radiography generally or within resource-constrained healthcare settings. A systematic scoping narrative review identified the experiences of radiographers in speaking-up about safety concerns, which was extended to healthcare professionals more broadly. The scope of the review was further extended to cover speaking-up in non-healthcare resource-constrained settings in Africa.
    RESULTS: Sixty-three studies were included in the review. The majority originated from westernised and/or higher resource health systems, with a dearth of literature from Africa and other resource-constrained settings. Several studies identified barriers and enablers confronting healthcare workers wishing to speak-up. While \'speaking-up\' as a concept has gained international interest, most studies are, however, focussed on nursing and medical practice contexts, overlooking other healthcare professions, including radiography. The findings are synthesised into a series of key lessons for healthcare and radiography practitioners in Ghana and other resource-constrained settings.
    CONCLUSIONS: The topic has been largely overlooked by policy makers, both within healthcare generally and specifically within radiography in Ghana. This is particularly concerning given the many complexities and risks inherent to radiography. A radiography and a healthcare workforce lacking in voice is poorly positioned to improve workers\' safety and patient safety. More generally, promoting speaking up could enhance Ghana\'s ambitions to deliver a high-quality health care system and Universal Health Coverage (UHC) in the future.
    CONCLUSIONS: National and regional policy makers need to implement speaking-up processes and procedures reflecting the lessons of the literature review, such as ensuring no detriment as result of speaking-up and making staff feel that their concerns are not futile. Speaking-up processes should be implemented by individual organisations, alongside staff training and monitoring.
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  • 文章类型: Journal Article
    Healthcare systems worldwide increasingly value the contribution of employee voice in ensuring the quality of patient care. Although employees\' concerns are often dealt with satisfactorily, considerable evidence suggests that some employees may feel unable to speak-up, and even when they do their concerns may be ignored. As a result, in addition to trans-national and national policies, workplace interventions that support employees to speak-up about their concerns have recently increased.
    A systematic narrative review, informed by complex systems perspectives addresses the question: \"What workplace strategies and/or interventions have been implemented to promote speaking-up by employees\"?
    Thirty-four studies were included in the review. Most studies reported inconclusive results. Researchers explanations for the successful implementation, or otherwise, of speak-up interventions were synthesised into two narrative themes (Braithwaite et al., 2018 (a)) hierarchical, interdisciplinary and cultural relationships and (Francis, 2015 (b)) psychological safety.
    We strengthen the existing evidence base by providing an in-depth critique of the complex system factors influencing the implementation of speak-up interventions within the healthcare workforce. Although many of the studies were locally unique, there were international similarities in workplace cultures and norms that created contexts inimical to speaking-up interventions. Changing communication behaviours and creating a climate that supports speaking-up is immensely challenging. Interventions can be usurped in practice by complex, emergent and contextual issues, such as pre-existing socio-cultural relationships and workplace hierarchies.
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  • 文章类型: Journal Article
    The benefits of internal whistleblowing or speaking-up in the healthcare sector are significant. The a priori assumption that employee whistleblowing is always beneficial is, however, rarely examined. While recent research has begun to consider how the complex nature of healthcare institutions impact speaking-up rates, few have investigated the institutional processes and factors that facilitate or retard the benefits of speaking up. Here we consider how the efficacy of formal inquiries within organisations in response to employees\' speaking up about their concerns affects the utility of internal whistleblowing.
    Using computational models, we consider how best to improve patient care through internal whistleblowing when resource and practical limitations constrain healthcare operation. We analyse the ramifications of varying organisational responses to employee concerns, given organisational and practical limitations.
    Drawing on evidence from international research, we test the utility of whistleblowing policies in a variety of organisational settings. This includes institutions where whistleblowing inquiries are handled with varying rates of efficiency and accuracy.
    We find organisational inefficiencies can negatively impact the benefits of speaking up about bad patient care. We find that, given resource limitations and review inefficiencies, it can actually improve patient care if whistleblowing rates are limited. However, we demonstrate that including softer mechanisms for internal adjustment of healthcare practice (eg, peer to peer conversation) alongside whistleblowing policy can overcome these organisational limitations.
    Healthcare organisations internationally have a variable record of responding to employees who speak up about their workplace concerns. Where organisations get this wrong, the consequences can be serious for patient care and staff well-being. The results of this study, therefore, have implications for researchers, policy makers and healthcare organisations internationally. We conclude with a call for further research on a more holistic understanding of the interplay between organisational structure and the benefits of whistleblowing to patient care.
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  • 文章类型: Journal Article
    BACKGROUND: Open and direct communication (\"speaking-up\") about errors, bypassed safety rules and risky behaviours among hospital staff is required to avoid patient harm, and it is an essential characteristic of an established safety culture. In German-speaking countries, little is known about speaking-up behaviour among health care professionals (HCPs) in hospitals.
    METHODS: Safety concerns and speaking-up behaviours among HCPs of nine oncological units of eight hospitals were assessed using a self-administered survey. A vignette was embedded to assess hypothetical speaking-up and its predictors. The association of hierarchical position and speaking-up was investigated. 1,013 physicians and nurses completed the survey (65 % response rate).
    RESULTS: 53 % of the HCPs reported having concerns about patient safety at their unit, \"sometimes\", \"frequently\", or \"very frequently\". Colleagues bypassing important safety rules at least \"sometimes\" were reported by 30 %. A considerable fraction of responders reported episodes of withholding of voice. Nearly 20 % said they did not communicate safety problems at their unit at least sometimes. 73 % of higher-ranking staff and 60 % among those at lower ranks said they had never withheld information which could have reduced threats to patients (OR=1.8, p≤0.001). Many responders felt that speaking-up is often difficult and challenging. 32 % responded that they would not speak-up about a missed hand disinfection towards a colleague assessing the wound of a recently operated oncological patient.
    CONCLUSIONS: HCPs in hospital frequently experience safety concerns and often withhold them. An important resource for better patient safety is lost. The development of interventions to improve speaking-up culture is warranted.
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  • 文章类型: Journal Article
    In the healthcare context, whistleblowing has come to the fore of political, professional and public attention in the wake of major service scandals and mounting evidence of the routine threats to safety that patients face in their care. This paper offers a commentary and wider contextualisation of Mannion and Davies, \'Cultures of silence and cultures of voice: the role of whistleblowing in healthcare organisations.\' It argues that closer attention is needed to the way in which whistle-blowers can become the focus and victim of raising concerns and speaking up.
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